It honestly breaks my heart to give this 2 star review. I love McAlister's menu, and everything is consistently delicious. But, it just takes too long. I work nearby, and we have put in group orders for years, and it's always kind of slow. Today took slow to the next level. I waited 20 minutes for a rapid pick up order. Let that sink in. Now, I realize that may not seem long to wait, but we're teachers, and had only 7 minutes to actually eat our food when I bought it back. Sadly, this will be our last order. We are giving up. read more

Do not get soup from here. It was old/moldy at the bottom. Thankfully my daughter noticed the wrapping had dust/lint on it and smelled to soup before she ate it. I know they put a sign up stating they were under staffed but the Quality has diminished. read more

The best chef salad ever!!! My boyfriend had a heart attack and was on a limited diet, so I found McAllister deli and definitely was the best!!! read more

Tasted the Reuben and Italian club from McAlister. The Italian club was delicious. I only wish you could add Italian seasoning/oil on it. The Reuben was okay; was a little dry. It needed a little more dressing on it. Both sandwiches had enough meat for two people. You get a free side and pickle. Note: The staff could be friendlier. read more

12 inch sandwiches were huge , tasted fresh but were pricey. Overall worth coming back. Only complaint was the long wait for food to be ready. read more

Good food but not consistent. Hard to order. Have to ask for seniors discount. Wish they would take orders at the window. Everyone else does it. Reuben is my favorite. Soups are good. read more

I always try to order something different. This location is limited on soups which is slightly disappointing. Their drive thru is difficult to navigate. Food has always been accurate to what I have ordered. read more

I was craving for corn beef on rye. So I sent hubby for a sandwich. The taste didn't leave my mouth for 2 days. It was the most awful corned beef sandwich on I ever had. I just I'll have to take trip to Chicago for Manny's. read more

I ordered the chicken noodle and dumplings soup the other day because I'm sick and let me tell you it was so comforting and delicious. Felt better right away. read more

First time at this location and I'm glad I made the stop. The store is clean and the employees are very attentive. I love deli sandwiches, and McAlister's Deli is one of my favorite deli's. I ordered a bowl of cheddar and broccoli soup and a club sandwich. I only eat ham and Turkey with my club. No bacon. Mayonnaise and honey mustard. Light lettuce and no tomatoes. I never eat all of my food, so even though my husband ordered Wing stop a few doors down, he ate the other half of my sandwich. It was really delicious. read more

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The time it takes between ordering and getting your food is unreal. There is zero urgency. I watched the food sit at the window for 10+ minutes. Not somewhere for quick food on a lunch break that's for sure. read more

Ordered ahead and said my order was given out. Staff seemed a bit distracted and new.

McAlister's Deli is reminiscent of Panera Bread for me, except they bring the food to you. There are sandwiches, salads, soups, and you can choose your side. For my sandwich I ordered the McAlister's Club wrap. it was very small and looked a little depressing, but there was a sauce that seemed pretty good. Sandwiches are fairly expensive for what you get. If you want a side other than chips or broccoli, there is a pretty steep upcharge. To me, I just didn't feel like what was presented to me was worth the money. It was fine, but it wasn't great. At those prices, it should be great. They have more options for their kids meal. My daughter got the pizza. It was ok. The cheese was a little rubbery and the texture of the dough was a little off, but my daughter ate it anyway. Once nice thing, is the drinks are a decent size. They should be since they fill up the drinks behind the counter. Once again, the price just feels a little steep for what is being offered. The service is very slow. We were the only ones in the restaurant, and it still took about 20 minutes to get our food. It is a lot with a toddler and there were just sandwiches and a clearly microwaved pizza, so I am not sure why it took so long. Everyone was very nice though. The restaurant looked clean and everything was in good repair. I might come back, but for those prices, I may end of just going to Panera. read more

Another place that says "Deli", but really ain't one. We had heard their potatoes were fab, and as Wife is a 'tater aficionado, we had to try it. Me? I can take or leave a baked potato. If I order one, it's occasionally an accompaniment to a Steak. It's never a main course. I really like sandwiches, though, and the ones here looked great on the menu. Let me get this gripe off my chest first. They have a weird drive through system, apparently. It seems you have to order online ahead of time, then give them your name at the squawker when you arrive. Dumb, if you ask me. Wife said the spud was very good-and that's a golden mark for any joint. I ordered the 12" Italian Sandwich. My god. The thing weighed about 2 pounds. It was stuffed full, that's for sure. Big score for abbondanza. Now what they filled it full of, I'm not sure. Another tasteless sandwich from a corporate source. Italian lunchmeats are usually near the top of flavor. What happened here? There were lots of them on the sandwich, and a ton of veggies--This should have been a blockbuster. It wasn't. Unlike the sub joints, this wadn't a 12" sarnie wrapped up like a submarine. It was 2 6-inchers side-by-side in a foam clamshell. I et one, and saved the other for the next day. I was nonplussed over the distinct lack of flavor and hoped it would get better. It didn't. Don't get me wrong, the thing was fresh and prepared well, but it just didn't have any zotz. Who's the purveyor of their meats? Oscar Mayer? And don't jump down my back for casting that Chicago mainstay in a negative light. Old Oscar's wares are the lowest common denominator when it comes to lunchmeat-safe, conservative, not too highly spiced, nothing with much flair. Perfect for kids and timid eaters, bless their hearts. And that's not an insult by any means. But that stuff ain't for me. If you're going to put the word "deli" in your name, you should know what that means. Leave the word out if you're not going to bring flavor to the table. I'll go there to get potatoes for my lovely wife, and go next door to Buona's to get a sandwich for myself... read more

I went in with a friend and we opted to dine in. The music playing was loud, heavy metal and sounded wicked. I requested it be turned down but it wasn't. We ended up eating fast and carrying our food out from our table. The food was good though. read more

Service was so bad.....waited over 20 minutes for my order to come. Tables were dirty, food was average for the price and wait. Will not be coming back to McAlister's Deli in this lifetime. read more

This location just opened and I was ecstatic to find out there would be a McAlister's near me. Today I came in for lunch and I ordered the BLT+Avocado sandwich with Mac and cheese as my side, along with their lemonade and they even threw in a pickle with my sandwich! The food was great which I was expecting, during my time living in Urbana-Champaign there's a McAlister's down there and I've heard great things about it yet, never got the chance to try it for myself. Well today that changed and I'm glad it did. This location has friendly staff, everyone was social distancing, the interior is nice, and business seemed to be booming! My first time eating McAlister's did not disappoint, I look forward to becoming a regular and trying many different items on their menu! read more

Very SLOW service. We waited just over 30 minutes to get 3 orders to-go. I witnessed almost no hustle in the front order taking or back prep area. $40 for three meals (1 drink). I guess I would he happier if I noticed some work ethic and hustle. read more

Delivery service does not work. They use a third party and no one checks the orders. Manager was not helpful at all. They have a lot of issues. Do not use them. read more

Amazing food !! Amazing service !! Good environment, Clean service I am going to visit frequently read more

I've came here twice in the past week and both times have been amazing. The food is always extremely fresh and delectable. We will continue to come and eat here. The food is the best at McAlisters. Loved it since we lived in Texas and would eat it every day. read more

McAlister's Deli...... How I really want to like you but I'm torn. The French Dip Sandwich and Cup of Soup with an Iced Tea was good.... just not sure it was almost $20.00 good. That is the part I'm torn with. There is so much competition in the area for fast food, I just don't know if you'll become my go to place for lunch. read more

Obsessed! They have so many vegetarian options. I LOVE their vegetarian chili and get it on my potato every time. I have loved everything I have ordered here and their staff is always SO friendly and attentive. Due to covid my interactions have shifted to the drive through, but I have still experienced the same great service. This restaurant is great for the entire family because of their extensive menu. Oh and fabulous lemonade! LOVE me some McAllisters! read more

Food was really good but like... I really bit into a tooth pick and cut my mouth thinking it was bacon read more

McAlister's Deli - Spicy Turkey Melt - Delis Near Me - Montgomery, Illinois

So excited for this restaurant to open up! I used to live near one in college and loved the sandwiches. I got half a sandwich and half nachos. Their grilled cheese was well-made, but the bread tasted a bit stale. The nachos were huge and made with rotel. There was a long wait time, but they do have an app and people using it appeared to get their food quickly. Looking forward to going back and trying the app next time! read more

I will say, McAlister's Deli is consistent. Literally every single time I've placed an order for carry out they've messed something up. Missing bag of chips, didn't sub the cheese, etc. Every. Single. Time. But the food is fine. read more

This store has really gone down hill. We stopped in today the store was filthy. The pop machine was broken, out of certain types of food. The one person running the cash register bless his heart was trying to do his best. At least the food came out quickly read more

A month ago I went. I order food 2 hrs to get my food ask for manager the kid on register just laughed and said i don't know where she went. Every I went there is a completely joke service sucks that's for sure never again will go to a McAllister read more

First time trying and not impressed by their process. It's Saturday at 1pm and they're fully staffed. Took my order quickly and then I sat for over 15 minutes waiting for a straight off the menu sandwich. Whole lobby area was packed with people looking frustrated, food stacking up to go out, but not getting out to the tables. Heard similar commentary from others within earshot. On the positive, the place was clean and an interesting decor. Food was equivalent to Panera. Good, but not remarkable. Staff is friendly as well. read more

McAlister's Deli - McAlister's Club - Delis Near Me - Montgomery, Illinois

Clean and nice place however Quite pricey for what you get, really. We got a soup and sandwich combo with my husband and it costed 23 dollars. The sandwich was small and average and the salad was just okay. I don't think we will ever return here. read more

My wife got food poisoning from this location after eating their caesars salad. Filed a complaint 2 weeks ago and have yet to receive any sort of communication. Be careful!! read more

Great food!!! Service was on point! Generous portions and good value. For a restaurant just opening they were well organized. Glad to have a McAllister open in my area. Their menu has such a variety. Great sandwiches, soup and Mac n cheese. I didn't have a baked potato but they looked awesome as well, with several toppings to choose from. No doubt in my mind that I will be back. I highly recommend! read more

McAlister's Deli - Turkey sandwich and ice tea - Delis Near Me - Montgomery, Illinois

Good sandwiches and salads and massive baked potatoes. We went for lunch. Order at the counter and they bring it to you. I had the McAlister's deli wrap. Very Good. My wife had the soup and salad combo. Salad was good sized. I also ordered a baked potato. It was a massive, potato. A little shy of butter but otherwise perfect. Good food. read more

if I could write this zero stars I would. We have ordered from this store a number of times and every single time for delivery. There is not any portion of it. That is correct. I ordered nachos today with chili and cheese sauce. They sent me a dry box of taco chips and nothing else and when I called the store they tell me it's not their fault I ordered through the website for their restaurant, so who's fault is it and then the manager gets on the phone talks down to me and it's just it's not even worth going there anymore. I used to love it they used to be pretty good when when you get just a sandwich or just some soup everything is great but when you try to get anything, that's not just putting one thing together and delivering it they can't get it right. I will never suggest anyone go to this restaurant. This is the one in Montgomery I don't know about any of the other locations however, the one in Montgomery is really really bad. Do not order from there read more

Was out and stopped by Mcalister for a sandwich. The Montgomery, Illinois location. The service is horrible. There were people shouting because they'd been waiting for 30 to 40 minutes. I ordered a sandwich to wait for 38 minutes. This is not the McAlister's I frequent but was in the area. I've been here 3 times and it's always the same. Will not be returning. read more

There's 4 people in the whole restaurant. I waited 15 minutes for my sandwich. 5 girls in the kitchen Friday 9/8 at 4pm. Horrible customer service read more

We ordered from McAlister's Deli today for delivery, and we're pretty disappointed in the quality of the food. Most of the food didn't have much taste. The mac and cheese, though creamy, was tasteless. It definitely seemed like quite a small portion for being a side. For it to be decently enjoyable, I had to add a bunch of hot sauce, my wife threw hers away. I got the New Yorker sandwich (corned beef, pastrami and brown mustard on marbled rye bread. The meat tasted bitter, and tasted like lower quality meat than Jewel. I can normally eat food even if I don't like it. I got through half the sandwich and couldn't finish the rest. My wife's club wrap was mediocre at best. The tortilla it was wrapped in was hard and tasted stale, she could only through half of the wrap. The meat terrible. We also got a bread bowl with soup (hoping we'd have left-overs). The bread was pretty bland, and the crust was hard to tear. The broccoli cheddar soup was bland. Tasted like it was out of a cheap pre-packed container from the local grocery store. Their website says "hand crafted" but it likely wasn't homemade. We're pretty disappointed with how the food from this location turned out. We went to the one in Charleston, SC a few years ago and remember that we loved it, so we were super excited to try it here. We ordered 2 Brookies (brownie and cookie), they gave us 2 brownies instead. The brownies were pretty bad as well. For what we spent on the meal, the quality was pretty poor. The quality of the food is worth less half of what we paid. The reason for the 2 stars is, after we called the restaurant to complain, they did offer us 1 free entree and dessert for the inconvenience. The manager attempted to rectify the issue. Honestly, for the price, I'd just spend the extra money and go to Panera. The food at Panera is FAR superior. read more

if you have "Deli" your sandwiches need to be really good, especially your signature club. This one was just ok. Not terribly flavorful, just ok. I would go back for the Reuben but I wasn't in the mood today. The potato salad was fine, but not spectacular. Best part was the pickle spear, crunchy and garlicky. read more

Very first time frequenting this establishment and will be the last. Food was ok. In my opinion, portion size was not equivalent to price. Bad enough the Mac & cheese was not filled to "at least" the top but it had be doctored up as it was bland. My honey found a large toothpick laying down in his sandwich which could have severely injured him. Never again! read more

They need more competent people working. I stood in line for almost 10 mins while the girl on the register was talking to a fellow co-worker. Only a couple of people seem to know what they're doing, the rest just kind've wander around like chickens with their heads cut off. The food is good when you receive the correct order. I've been 4 times and so far only twice I was given the correct order. read more