Never, never, never use their delivery service, which is DoorDash. The food is OK, but you will not get half of the items you ordered. And what you do get will be wrong. I guarantee it. Tonight, I got a reuben - made with roast beef. Yes, roast beef, sauerkraut and thousand island dressing. Gross as it sounds. Three times I have used doorDash to order from here. Three times the order came missing the dessert. The last two times I even asked to Dasher to double check before leaving the store. I give up. read more

The service is horrible. The two people working there at a time act like they do not want to be there. No welcome. No smiles. Just hollering between the two people about who is going to take care of the order. Nobody dines in probably because the service is bad. If a school or church bus pulled up that would be bad on both ends. I put up with it because I like their Spud potato. If it goes off the menu I can get any of their other options somewhere else cause their prices are outrageous. $45 for a sandwich, chips, potato, 2 chili bowls, no drinks. We don't come here often; just if I'm craving their Spud potato. read more

The audacity of being charged extra for this "avocado" on my baked potato. Absolutely disgusting. read more

McAlister's Deli - Salad Near Me - New Bern, North Carolina

I've only ever had good experiences, every time I visit. The food is good, and always quick and friendly service.

In case, you didn't know it, this place is doing you a favor by taking your money. Walked in (4 people at tables, 2 employees wiping tables, 1 employee at the register, one employee in the kitchen) went to the counter. The woman turned to us and said she'll be right with us. She was packing a to-go order. After that was done she just stood there with her back to us waiting on food to pack another order. Then did the same thing and started another order. At that point we could see the handwriting on the wall and announced that we are leaving. The employees that looked up just shrugged their shoulders. Believe the reviews on here! read more

One look at this potato that I got for takeout pretty much tells everything. I wouldn't feed this to my dog. I called and spoke to the store manager today. She did not apologize. I asked her if I could send this photo to her to see how bad the mistake was and indicated to her that it would prevent me from making this post, but she declined. She suggested that the problem was likely due to a new person working there. However, Stevie Wonder (without training) could have figured out that you shouldn't serve this to a customer. I have to say that we have generally been satisfied with food from McCalister's; however, this is the second outrageous mistake that they have made. read more

tried it on a wedn 1'oclock. got our order taken and as i always do say no tomato. well you guess it, got tomato, sent it back, tried again another 20 minute wait, no one else here, well grabbed a box went home. this place would be ok if they just gave a crap about working. read more

Highly recommend you DO NOT visit McAlister's on Friday. My wife and I stopped after a gym session to grab dinner on the way home on June 28,2024 around 8pm. The cashier was rude and didn't seem like she wanted to help or be there. Our sandwiches seemed rushed and poorly made. I ordered the 12" French Dip and only received half of it and nothing to dip it in. My wife ordered a Jalapeño Turkey Crunch which was poorly made, missing the jalapeños. Safe to say we will not be visiting again. They also forgot the pickles!!!! read more

When you want panera but dont want panera calories or panera prices this is where you go. I think it tastes better too

They have just gone downhill and the staff isn't friendly. The food is rushed and started to taste like school cafeteria. Sad, because when they first opened they were PHENOMENAL! But now, forget it. don't waste your hard earned money. read more

The staff was friendly and the food was good as usual but I was disgusted when I walked into their bathroom. The toilets were dirty and one was clogged with toilet paper and there was used paper towels scattered everywhere. The bathroom obviously had not been cleaned for a while unless one person decided to go crazy in the bathroom. I'm very disappointed with their cleanliness at this location. read more

McAlister's Deli - Bathroom - Salad Near Me - New Bern, North Carolina

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I had high hopes of a great Deli sandwich here. I saw the picture on line of the French Dip and it looked amazing. The French Dip I got was greatly lacking in meat and flavor. It looked nothing like the one in the web on their site. The Au Jus tasted like burnt bullion and was not good at all. I told the manager of the poor quality and amount of meat and she asked if I wanted a cookie. I'll never return. Photos of my and my wife's food have been posted. read more

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Placed a table side order on the app. Waited more than 20 minutes and still no food. Attempted to get my money refunded, but manager was too busy taking orders to other diners to address my concern. Wasted a total of half hour there and left without any food. read more

The food is always really good however the girl taking our order always looks annoyed and is very un professional and un friendly when speaking to you. read more

Always great food and service, special thanks to Jeremy for taking care of us today with our take 2 orders!

Always receive good food and kind service. I recommend the French dip sandwich and the Turkey Crunch super yummy

I come here almost every Sunday and I've never had anything bad to say. But today the shorter brunette women that takes the food out to the tables was 100% on some type of drugs. She could barely keep her eyes opened and kept itching her nose. On the other hand the blonde girl taking orders at the register with the northern accent was great and did a fantastic job multitasking and also gave me and my friends great food recommendations. read more

Why does the manager only respond to the good reviews ? I got a baked potato there and it was horrible, it was clearly microwaved and probably baked a day earlier. I'd love to here back from the manager on this read more

We got carry out today and it was great. The staff were friendly. The food was delicious. They wrapped the French Dip Au Jus in additional wrap to make sure it did not leak in the to-go container. I thought that extra gesture showed their dedication to making sure the food arrived as ordered. Thank you McAlister's! read more

I ate at this location yesterday and was very disappointed with the food, the service, and the cleanliness of the restaurant. I should have left as soon as I walked in and saw that there were at least 6 tables that hadn't been bussed. One employee was sitting at one of the few clean tables apparently taking a break. I assumed thehat he would be clearing the tables after his break but that didn't happen. I had a grilled rueben which was listed as a hot sandwich. The bread was barely toasted and the meat was cold. The waitress who brought it out had a definite attitude and didn't even respond when I thanked her. I have eaten at other McAlisters that were very good. This place is a disgrace. read more

Delicious food. Try the chicken chipotle sandwich! Nice staff, clean restaurant! Will return.

The door says that they require you to wear a mask, and it's dine in. None of the workers, or cooks had masks. Nor did they have hairnets while having long dreads, and hair hanging. Definitely don't go here during COVID!! read more

The spuds are the only reason this isn't a one star review. The Rubin sandwich that is advertised for $9.40 in the "BIG AND BOLD" section on their web site is literally a 6 inch rye sandwich with a couple pieces of Oscar Myer style lunch meat and cheese with thousand island dressing, I guess sour kraut is in high demand during this pandemic because it wasn't anywhere on this sandwich. The quality of the box that this item was packed into is probably why this poor excuse for a deli sandwich costs as much as a medium pizza. read more

I've lived in Greenville for a few years now and I had not tried McAlisters until today. I had the spicy chipotle chicken sandwich and it was probably the best sandwich I've ever had. The broccoli and cheese soup was also amazing. Definitely will be back read more

Friendly but there is a lack of management. Did not get or drinks until after we got or food and we had to ask for them. Soup came with no spoon. Did not get dipping sauce with potato. I will be back but stay on top of your order. Update: I am surprised and pleased with upper management prompt action to better their established. Thank you very much and we will be back soon. read more

This is the worst McAlister's I've ever been to. They didn't give us all of our food, then we had to ask for it all multiple times. When my son finally got his sandwich it was thrown together so sloppily he couldn't even pick it up. They tried to blame it on a new cashier that didn't even ring us up. Super disappointed. read more

I love the atmosphere at McAlisters and the food is good! I usually order the different Spuds and the sandwiches and soups are great! read more

McAlister's Deli - My favorite Spud yet! Loaded. - Salad Near Me - New Bern, North Carolina

Today was my first visit. I got the Savannah chopped salad, husband got the grilled chicken salad. Both were absolutely delicious & huge. The service was good tho I think they could have benefited with having a second register open. It was busy as it was lunch time & only 1 register going. I suspect the kitchen help was also under staffed. We'll definitely be going back. read more

I was unsure about eating here due to the negative Yelp reviews but we decided to go anyway since I was in the mood for a sandwich. So glad we did!! The place was very clean and the employees were very attentive and friendly. We took my toddler son and everyone was very sweet and patient with him! I had a turkey melt with pepper jack cheese and it definitely hit the spot! Just thought I'd write a nice Yelp review to let people know this place isn't all that bad at all! We will be back :) read more

This was my first visit to a Mcalisters and was very impressed. I saw some negative reviews and dont understand because the place was very clean with very polite employees. They came out to pick up our plates and checked up on us a few times which was nice. Food was great. They received a few empty plates read more

I worked here and tried to connect with the business. I would recommend not eating at this store but up to you.

Every time I've eaten here I've been impressed by the food and the customer service! The veggie potato is my favorite. It's always made well and their cookies are to die for. read more

Ordered lunch from here today and it was disgusting! Our avocado on the sandwiches were mushy and brown. The broccoli & cheese soup was not fresh and had a dark brown color to it. They also forgot to include jalapeños with my nachos and pickles with my sandwiches. read more

I went in to try it out a couple of days after it opened. And the service was really lacking. I ordered the nachos and they were very stale, which was odd considering that the store was very new. Considering how many other sandwich shops are in town I would not recommend it. read more

Service is very friendly and prompt. Their turkey reuben (my favorite) is very tasty, but they need to add more meat to the sandwich as it is very sparse. Given the price (almost $11 for sandwich, soda pop, and a side) the sandwich should definitely be thicker! Regional manager reached out to me on my concerns, but I never heard from him again after my call back read more

Hubby and I went at 3pm on a Saturday (today). He had the smoked Pepper Jack Turkey sandwich on ciabatta. He really liked it. I had the choose two with half a spud and the garden salad. It was good. But the best thing was the friendly staff. I didn't get her name but the gal who waited on us couldn't have been nicer. Everyone who works there is always top notch. read more

Friendly and clean but I ordered Country Potato soup and last time I ordered it was actually quite delicious, but this time it was super thick, more like stew than soup. My guess was they cooked it for a long time so that the water is gone,or it was left over from last night. It tasted so awful that I couldn't eat it. read more

McAlister's Deli - Salad Near Me - New Bern, North Carolina

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Probably the best sandwich I've ever had! Bread was fresh, perfect amount of toppings. I've lived here a year and just now tried it, should have went sooner. read more

My wife and I just had dinner at McAlister's; I had a New Yorker with mac & cheese for $9.99 and it was great! This sandwich would cost $20.45 and the mac & cheese $6.45 at Katz Deli in New York, and I know being from NY. The employees could not have been more courteous and friendly so we plan on being regulars. read more

I feel like this place is going down hill. The employees are not bright and cheery like they once were. Got the wrong sandwich, no utensils for my to go order. Guess they're just getting lazy. read more