Gotta give this place a shout out. We made a pit stop for lunch on the way home to Dallas Texas,…read moreand walked in and were immediately greeted by Eugene and his team. Their hospitality was infectious. Eugene helped with our order and was so friendly, engaging, and funny. Made us feel like we'd known each other our whole lives. We watched him manage his team, provide exceptional customer service to the guests dining in and taking out. We were very impressed as there was so much brightness in the restaurant with people getting loved on by Eugene. I haven't seen a franchise like this before. Food came out quick and was really good! Wish we lived closer to support this location more often. Thank you Eugene and team for your brightness today!

The food was awesome!! Perfect ratio of everything perfect ingredients impeccable taste the service…read morewas amazing and don't you get me started about the manager he was so friendly and nice he was talkative and was actually invested in what we thought he is the example of how other managers should act and the super cool restaurant was decorated with awesome decor

Went here for lunch. Ordered the smoked turkey . Wasn't tasty at all.. Rubbery taste to it. The…read morebaked beans was ok. The bread was tasty. The service was good. The food came out pretty quick.

So good!!!!! The ambiance is adorable. They even have a furry friend. The food was out of this…read moreworld. I had the ribs and smoked chicken. Chicken was a little dry. Sides were spectacular and the service was great. Everyone was really friendly. Will definitely eat there again.

Chicken Salad Chick is my go to lunch spot. Friendly staff, great service, outstanding food!read more

Chicken Salad is always fresh and delicious. Not a lot of seats but West Monroe has more, but…read moreSalad is always delicious!!!

Fantastic! Service and food was amazing thank's chicken and biscuits were the best, I have eaten…read morein the Monroe store also it was awesome too!

I was driving from Oklahoma to South Carolina last week and made a stop here for breakfast. I…read morelived in Las Vegas till November when I retired and we got a Bojangle's about a year before and we were so excited. Well come to find out West of The Mississippi they don't do the full menu ! No bone- in chicken , no Cajun Chicken Biscuit only the Regular , No Country Ham Biscuit. So of course I ordered a Cajun Chicken Biscuit and a Country Ham and Egg Biscuit. They were both good. The dining room and counter area was clean and the employees were nice. I will hit Bojangle's in the Carolinas during my vacation for bone-in chicken breast , dirty rice , and more.

Great selection of fresh premium salad toppings and rotating soups. Clean restaurant and friendly…read moreservice. Glad to see Monroe have convenient and reasonably priced healthy options! Will be back soon!!

Their salad its fresh, delicious and they have a wide variety of salads available! I've only had…read morecall in and pickup orders twice and someone different made each one for me. One was full to the brim, delicious, fresh and well worth the money. The next time, it was only halfway full and i could've eaten a little more. I've never eaten inside but I'm looking forward to it. I highly recommend for the food, but more consistency would be great.

A Fellow Texan here! Just had to say this place was on…read morepoint! I've never had a burger that fresh and hot off the grill. And the hash browns? Best I've ever had! The diner was super clean, not too busy, and the service was fast. Mrs. Jess was friendly, sweet, and made the whole experience even better. Great vibes, great food, great people! Thank you West Monroe!

My waitress Kourt was amazing. She made this Minnesotan feel very welcomed to Louisiana…read more The food was exceptional - thanks for a great experience.

Drove from Bernice to Ruston for a 6pm meal with my sister, nephew and his wife. They had been here…read morebefore and recommended it highly! I now understand why! Appetizers of Fried shoe string onions, a huge loaf of magically greaseless deliciousness, and cheese curds that were like the best mozzarella sticks ever started off our meal. The adult beverages included an ice cream like shake and a perfectly drawn draft Guinness, brown and tan. The food, I had a cowboy smash burger that literally was 6-8 inches tall with a stack of those shoe string onions, crispy bacon, two seared patties and a nice soft bun. Superb. Two Cuban sandwiches were raged over and a huge chicken tostada rounded out our feast. This bird is located near a college campus and our Server, Sophie, was probably a student, could be a hospitality major, she was very attentive, friendly and courteous for a young person. Great experience in a fun environment, check it out!

Service was great! However, the food wasn't top shelf. It's a good place to hang out if you're a…read morestudent at La Tech.

Good Service , Fresh Food , And Lovely Employees ... Everyone Was Nice & Sweet ( 1000/10 ) Will Be…read moreGetting My Service For Now On

I hate leaving negative reviews, but this was a very disappointing experience…read more I ordered burgers, fries, and drinks through the drive-thru like normal. When I pulled up to the window, my food was handed to me, and I asked for a side of their sauce. That's when I was told they were out. I opened my burger and found that it only had the meat, one pickle, and the bun--no condiments at all. Thinking it was just an oversight, I asked for ketchup and mayonnaise. I was then told they were completely out of all sauces and condiments because they were waiting on their delivery truck the next morning. The only response I received was, "Sorry," followed by a shrug. I was even offered queso as a substitute, which wasn't a reasonable replacement for burger condiments. What was most frustrating is that no one mentioned they were out of everything when I placed my order. Had I known, I would have ordered something else or gone somewhere different. Instead, I paid full price for food that wasn't what I expected. I sat there honestly in disbelief, waiting for someone to offer a solution--a refund, a remake, or even an acknowledgment that this wasn't acceptable. Instead, everyone simply went back to work as if it wasn't a big deal. I was left feeling like the expectation was that I should just eat it. In the end, I left, went somewhere else to eat, and threw away the food I had just paid for. This was my second time stopping here while passing through West Monroe because I remembered wanting to eat here again. Unfortunately, after this experience, I don't see myself coming back. I truly hope this review is taken as constructive feedback. This restaurant has so much potential to be successful, but communication and customer service matter just as much as the food. Simply letting customers know about major menu limitations before they order--and making an effort to make things right when problems arise--would have made all the difference.