I almost walked out with the wrong solution when I heard a young msnd in the isle next offer to…read morehelp someone. After hid assistance I drove the 20 miles back home and made the repair. So grateful I had his friendly help!

What I really like about them is they have everything you need to complete the project. From wood…read moreto plants.

Amazing food and covktails, there beers are always chilled and there martinis are greatread more

We needed to stop for gas one more time before reaching our destination. Store had a decent snack…read moreselection. I only grabbed a hot coffee from here, which was reasonably priced. They had some little area with additional items in the back, but I was trying to be quick so we could continue back on the road. If I was hungry enough, I would have definitely took advantage of the chicken tenders and potato wedges they had. They looked soooo good! Everyone else in line was getting some too lol cashier was friendly. My only feedback is that there is only one toilet for the public. Bathroom could use an update. If we are on the road and end up having to go through Bieber again, I want to stop by for the hot food and goodies. Seems like a good grab n go place for people coming through and even for the locals.

On my vacation i needed some items usually only found in a hardware store, so i stopped in here and…read morewas immediately greeted by a friendly clerk. They knew exactly where the items i needed could be found. He must have learned what each aile has. Very helpful. And i quickly found everything i needed.

I love this hardware store located in the center of beautiful Dunsmuir, California, one of our…read morewonderful historic mountain railroad towns. If you need to fix or build something, or just forgot something on your trip, you can probably find it here. They have a tremendous selection of not only traditional hardware merchandise, but a wide selection of country store items like work clothes, fishing gear, picnic items, and more. The staff are super friendly and eager to help. Take a few moments to appreciate their display cases filled with interesting vintage and historic museum pieces.

Great service and knowledgeable staff. All towns need a quality Ace store like this one.read more

What drew me into the store were the Mary Lake Thompson cotton dish towels in the window. If you…read moredon't know these lint free towels, you must purchase them. All of the lovely artwork on the towels is done by Mary and her daughter and made in Oroville, California. 5 stars for service! The two women who were working here were extremely helpful in showing me choices for a cheese spreader. I didn't find my perfect match but my husband and I both found lovely gifts for each other to remind us of our trip to Mount Shasta. My husband's was a cool, double walled stainless steel mug with artwork of Mount Shasta by local artist, Cailin Henson. The special addition on this was a red carabiner which does double duty as a "handle" and an attachment. My gift was a pretty 2 cup ceramic teapot in sage green with a stainless steel filter. Both are from a British company- Price and Kensington. If you're looking for gifts for yourself or someone else while shopping in Mount Shasta, be sure to make a stop here. It definitely competes with most kitchen stores with the breadth of merchandise. The salespeople told us that the buyer has recently expanded this department. Great work!

I have lived in Burney for 41 years. Having a local fully stocked hardware store in a small townis…read morea blessing for a very small town. The employees are always friendly, helpful, and courteous. They are always willing to help you with parts of your project you don't understand.

Biggest bunch of jerks I have ever met. You ask for help and the owner of the business smirks at…read moreyou like you don't know anything. They aren't much help and are over priced. And that's assuming you even get what you actually needed in the first place. You ask for a part to fix a toilet and you end up getting caulking and wall paint. Trust me. Drive the extra few miles to valley in fall river unless you are truly desperate.

Worst hardware store ever! Employees don't know where products are and manager is rude and…read moreunhelpful. You are better off going to Ace a couple of blocks over.

This hardware store has an amazing selection for such a small town. Everything you might need for…read morethe homeowner to fix their property or the visitor needing camping or hiking equipment. There is plenty of parking in the shopping center's private lot.

I went in this morning and spent $120 on a new kitchen faucet. Came back this afternoon for two…read moreadapters. I had to ask three employees for assistance who told me to wait in the plumbing aisle and they would send somebody over. I waited 14 minutes before I went looking for yet another employee, how disappointing to find four employees just standing around chatting while I wait in plumbing for nobody to ever show up. As I leave, they notice me and then try and offer me help. No thank you. We are done here. You are clearly too busy socializing to help customers. I'll be taking my business elsewhere. Do better!

Friendly, they always help me out for hours. No kidding, I'm in there for hours trying to get my…read morestuff sometimes. The employees always help me for as long as I need. They are great.

This business does "not" stick to their promises or quoted prices…read more After a customer service person quotes a price and orders the product, item arrives, the price is not as quoted. Watch out and buyer be aware

They have a normal standard supply range for an Ace in the mountains…read more Staff is friendly and helpful. However; the owner is abrupt and surly. If you ask him where something is he will point and wave his hand back and forth and say over there. If you ask for specifics he will ignore you. Then there is a woman in her mid-thirties who is a long time employee or co-owner who seems nice but will flip and become hostile in an instant. She interrogated me about what I was going to use cold whether window washer fluid for. It was non of her business, the fluid was for the cars window cleaning system, and when did window washer fluid become a controlled substance?! The last time I went in she asked if I had an Ace Rewards # and I said yes but it doesn't work even though I updated my contact information twice (Third time worked). After I said that, she turned to me with hatred on her face and just stared. I stared back, pushed the unpurchased items back, said I didn't want them and left. When I looked back she was still staring. Creepy! I am a polite person who goes to great length to not be noticed which is hard because I am a big dude. I especially do not want to be seen exhibiting untoward behavior at any time. With this I am certain their responses are not due to me being a jerk. Luckily, they are not the only game in town!

Always helpful and willing to share ideas. they are my first go to hardware store.read more

This particular True Value store used to have a good selection of women's work gloves. Not so…read moreanymore. Try the True Value in Chester for a better selection.

Great customer service and friendly employees. Helpful and considerate! They help you out with…read morefinding what you need.

What an absolute opitome of customer service! Christine went the extra mile with my watch battery…read moredeliemma! She helped me with a smile and great sense of humor. What a multitasking! She helped two more customers while helping me. She make who hired her look good! YAY for Ayoobs!