Fantastic staff! Knowledgeable, incredibly kind and very helpful. Highly recommend for repairs or purchases

I just had my engagement ring resized here and I had the best experience! Every person I spoke with was so nice. They were thorough with resizing and cleaning my ring. The resizing and cleaning was extremely reasonably priced and they got it done in less than a week! read more

We have been coming here for many years. We came in a few weeks ago to look for an anniversary gift. We could not find anything and started talking to the owner about anklets and bracelets to match a necklace I already had. We priced it out but he showed a previously owned long necklace that he could make into both. We agreed and he made it for us while we waited. He measured to be sure it fit the way I like and also gave us the extra chain. While waiting he cleaned my wedding ring for me also. They offer new and previously owned jewelry, all beautiful! We alway have a great experience here. read more

McAuley Fine Jewelry - Jewelry Near Me - Brandon, Florida

If anyone is looking for a jeweler McAuley Fine Jewelry on the corner of Kings Ave and Brandon Blvd is incredible. Prior to going to McAuley's I went to several other jewelers in the area and everyone else said it would be 2 weeks for a repair. It was a simple repair and I even offered to pay extra to "jump the line", but no one could accommodate. That is until I went to McAuley's. I went in and told them the situation and they were incredibly kind and gracious. They had it fixed in less than 24 hours. The sweet gentleman that helped me was Ed. I will refer anyone and everyone to go there. Empathy and integrity goes a long way. I will never go anywhere else. read more

Stopped in for a link removal for a new watch I had just purchased. The staff were very friendly and helpful, providing feedback on the right fit and my options. The work was done while I waited at a price that was less than I was expecting. I would definitely recommend and return to this business for any jewelry repair needs. read more

I am extremely grateful for McAuley's Fine Jewelry for fixing my forever ring! I had my engagement ring resized by another jeweler who thinned my ring so much that the ring broke along the solder line. I was extremely frustrated and sad with this process. When I came into McAuley's, I instantly felt at ease with the friendliness, professionalism, and trustworthiness of the staff. Peter was excellent at reassuring me the ring resizing process will be done correctly and with top craft. He took his time helping me and hence, gained my trust. After a quick repair, my ring looks absolutely perfect. The craftsmanship is beautiful and best of all, the job was done correctly and exactly how I asked. I would recommend McAuley's Fine Jewelry to anyone! The only place and people I would trust for my jewelry needs! Thank you again! read more

Exceptional customer service, they genuinely care for their customers. Quality services and knowledgeable employees.

Quality, friendly service at a fair price. We took a watch in to be cleaned and to change the battery. They were extremely helpful and nice and price was fair. We'll definitely be back. read more

I stopped by to see if they could repair a broken clasp on my sterling silver chain. Everyone was super helpful and very friendly. They fixed it and cleaned the necklace within 15 minutes. Only charged me for the cost of the silver clasp. So great. Thank you! read more

Most of these other ratings are so high, which brought me to choose this jeweler in the first place, yet somehow I ended up having an extremely negative experience with them. I never write poor reviews, but McAuley Fine Jewelry has brought me to the point of compelling me to share my story. I inherited my grandmother's diamond engagement ring when she passed, so I relied on the positive reviews I saw for this business, and I took it there to get the diamond reset into a pendant on a necklace. Multiple delays happened with the pieces they ordered from their vendor (which wouldn't necessarily be the store's fault and rather the fault of the vendor). BUT they didn't give me any updates at all unless I called them myself asking for the status, only to be told each time there was some new delay. What was promised to take only 2 weeks ended up taking 6 weeks. I could have been understanding of the delays had I been kept informed. So the lack of proactive communication was really poor service. They made zero apologies, zero discounts/credit considered, showed no empathy for a situation involving a highly sentimental piece, nothing done to make any gesture of good faith. I had to get a chain attached to the pendant, and I was extremely hesitant to try McAuley again, but decided to give them another chance and to finish the piece that originally came from them.  The chain job was completed quickly, and then when I picked it up, there was no charge and I was given a receipt showing a $0 balance, and I wondered if they didn't charge for the chain because of the experience being such a shame on their part. But-- surprise! -- 4 days later, they called and charged the full amount of the chain to our card. And, as usual, they made zero apologies. I don't know how they can justify all of this unprofessional handling of the entire process, especially when it's a sensitive situation involving a highly sentimental inherited piece of jewelry following the death of someone so dear to me. I would not do business here again, nor would I recommend them to someone else. Rating 2 stars to give benefit for the quality of the piece itself and because a 1 star rating would probably just be dismissed as some crazy ranting person. But the lack of empathy and communication, especially with the amount of money involved and the sensitive nature of the situation was highly disappointing. read more

Love this place! Every time I have had jewelry repaired or resized they have done an amazing job! I highly recommend them!