Pinnacle missed some major issues with my home. I probably would have walked away from the deal or…read moreseriously revised my offer had I known them. It cost me around $13K to fix all the items that they missed. When my dad visited, he found all these problems within 5-10 minutes of going around the house (he's not even any type of tradesman or inspector!) Stacey seemed pretty dismissive about it on the phone. I would not recommend their services to anyone. Update: I was fine leaving this a little vague as a professional courtesy, but since Stacey think's it's acceptable to fabricate information, I'll spill the tea. This time, I'll attach the proof for good measure! First issue Pinnacle failed to identify was a crack in the foundation. Imagine buying a new home only to have your basement flood a few days later. At first I thought it was a broken sump pump, but when an expert came out to the property, he quickly identified a vertical crack in the foundation. Total cost $1,735 for the repair. Plus a few hundred for the shop vac and fans to dry out the place to prevent further damage. Second issue Pinnacle failed to identify was dangerous wiring in the kitchen. Multiple lights and appliances were on a single circuit. When you ran them simultaneously, the lights would flicker, and sometimes the circuit would trip. There were no more spots left in the panel, so an upgrade was needed to put each appliance on it's own circuit and bring it up to code. Total cost $4,250 and countless hours of sleep lost wondering if an electrical fire would start in the house. Third issue Pinnacle failed to identify was the removal of a load bearing wall. The home when originally built had a division between the dining room and the kitchen. A few weeks after moving in, I noticed that the ceiling started to crack in the kitchen area. The cracks continued to grow and I went into the attic to figure out what was happening. Up there, my dad and I found no additional support for the joists. They were thin and spanned the entire kitchen/dining room area. I had a structural engineer come out to evaluate, and he confirmed additional support was required. Total cost $5,900, and not being able to use 1/3 of the house for 4 days. The engineer's report was about $1,290, but I guess we can leave that off. the contract language is confusing as to whether they are required to inspect and identify this type of issue. In all honesty, if I knew my inspector wouldn't check for things like this, I would have picked another inspector. I don't care is an outlet is broken, or some paint is chipping. I want to know major defects or damage to the property. Fourth issue (new!) that Pinnacle failed to identify was a leak in the water line to my house. I signed up for a city service that warns you when your home uses excess water (sing of a leak). I got a few of those notices, and then called a plumber. The plumber found a gushing leak in the line on my side of the meter. Meanwhile, Pinnacle's inspection report claimed that I didn't even have a meter! Had the inspector found the meter, which was in the parkway and not hidden, and looked at it, he would have found that leak. After that gushing leak was repaired, the meter was still running when the water was off. This mean I have a leak somewhere between the meter and the house that I'm the process of fixing. Total costs so far is $1,058.55. This doesn't include services for leak detection and repair coming in the next few weeks. Stacey falsely claims that my damages are inflated, but you can add all of that up. At the time I wrote the original review, it was about $13K. It's definitely going to get pushed higher once the leak is located and repaired. So not only did Pinnacle royally screwed up my inspection, they also felt the need to disparage me online. Consider that if you want to give them your business.

I used this company twice while searching for my next house. I absolutely loved the service. They…read morereally saved me from a bad decision, and they helped me find the house of my dreams. They use high tech equipment (even drones), and are very knowledgeable, punctual, reliable and solid. I would only trust them from now on. THANK YOU

Joe was great to work with and immediately put us at ease. He was incredibly easy to talk to and…read moredid an excellent job explaining what he was seeing during the inspection. At the end, he walked us through everything verbally before sending the written report, which was extremely helpful. He explained what really mattered, what was more routine, and what we should keep an eye on, all in plain language. That conversation alone made the whole inspection feel much less stressful. Joe was also very flexible and accommodating with our tight schedule, which we really appreciated. When the written report came through, it was thorough, clear, and matched exactly what he had already explained to us in person. On the scheduling side, Christina was fantastic. She was professional, responsive, and quick to follow up. Coordinating the inspection was smooth and efficient, even with a compressed timeline, and communication was clear every step of the way. Overall, we had a really positive experience with First Choice Inspectors. Between Joe's knowledge and communication and Christina's excellent coordination, everything felt well organized and well handled. We'd absolutely recommend them and would happily work with them again.

We had a great experience with First Choice Inspectors. Kim was timely, pleasant, and very…read morethorough. She explained any issues to my husband in detail and answered any questions we had. Would highly recommend Kim and would use her again in the future!

Tyler was great. Pictures were clear, feedback was easy to read, and he was very thorough…read more Definitely hire Tyler for your next inspection.

Regret using All the Way Home Inspections, regret not being present during the inspection, and…read morebaffled that what is clearly mold stains and related moisture was not mentioned in the report despite it including pictures of what is clearly mold. The report only cited "water related moisture stains". It was very evident during walk-through, but my real estate attorney said we had no recourse outside of breaking contract since we had an inspection report with pictures of mold stains. Day after closing I had to call in a mold remediation service who will have to open up 2 large area of drywall to investigate source of water, remove infested drywall & studs, and repair the wall.

William is fantastic, truly knowledgeable. I've got water leaking from somewhere around my windows…read moreand I had no idea where to begin, who to call.... I wasn't sure if I needed windows replaced or what. William provided clear guidance and even recommended who to contact.

It's my 5th time using Decker Home Inspection and it definitely won't be my last! By far the best…read morehome inspector in Chicago - his knowledge and advice is top notch. I wouldn't buy a home without him!!

Very detailed inspection, ranging from significant problems that need to be negotiated with the…read moreseller, to what I should monitor and budget for in future. (Super-helpful!) I already knew a fair amount about repairs et al, and Josh was able to answer my questions in detail, so it was clear that he knew what he was talking about. He didn't go beyond what could be fairly asserted, but did ensure that I knew what I should look out for as possible problems in future. I noted their attention to detail - e.g. there were written checks in place to ensure that lights were off, the thermostat was reset, and the door locked behind us. Things like possibly missing or broken screens, lack of outlets in certain areas, a step that was too high were all noted. The cost was very fair and the results were high-quality. I felt that it gave us the information we needed to negotiate fairly with the sellers. Basically, I walked away with a manual that I will refer to in order to ensure that I am checking potential problems and budgeting for future repairs. I could most definitely see asking for a return inspection in a few years to ensure that I was taking care of this very expensive purchase properly! The one VERY picky thing that I would suggest is a table of contents in the writeup, as I wasn't aware that categories of significant findings and advice for future repairs and maintenance were listed at the end of the report.

Probably the most detailed inspection I've ever received. Excellent inspection report. Greatly…read moreappreciated.

Michael (Mike) Schejbal was fantastic! He spent over five hours inspecting a home we were certain…read morewould be ours. Throughout the process, Mike calmly and objectively explained his findings, clearly distinguishing between major expense items and more cosmetic issues. After his thorough review, we followed up with him for additional perspective on several health and safety concerns. Based on his insights, we ultimately decided to walk away from the home--and we have never regretted that decision. I have complete faith and confidence in Mike's expertise and have since recommended Chicagoland Home Inspectors to family and friends. The best value for the money in our home-buying process so far! Thank you so much, Mike and team!

Great experience with Chicagoland Home Inspectors. John Olson was thorough, knowledgeable, and…read moreprofessional. He walked us through everything he saw and answered all of our questions. As first time homebuyers, John really gave us peace of mind. The inspection process on-site was a great experience and the inspection report itself was also great.

Absolutely outstanding. I just moved into a new construction…read morecustom home in which the build / builder was a disaster. Any concern brought up, I was either gaslit , ignored or the builder didn't follow through either b/c he forgot or didn't care ( who can say ? ). After two agonizing years, i finally moved in yet was brimming with questions that could only be answered by a respected 3rd party expert. I knew there were areas of the house that were not constructed properly yet having been gaslight so many times, I was confused on what all was defective vs. normal. Big thank you to Mark w/ Domicile, who was my Lead Inspector. Mark carries decades of experience in which I found him to be fair, firm, patient and very educative. Shout out to him for answering ALL of my questions (there were many). Mark's report was very thorough in which I can now focus on areas that need to be addressed. To anyone out there building a custom home, don't make the same mistake I did in waiting until after your move in / final occupancy to book Domicile. Very important! Thank you Domicile/ Mark.

While not doing free estimates is a perfectly fine business approach, being extremely condescending…read moreand bad mouthing all contractors who do doesn't sit right with me. I can't speak to their quality of work, nor would I want to after interacting with them.