I found this business to be for the customer. I got to talk to a human not a computer when i…read morecalled. They were polite & prompt. Promised service the next day & arrived when they said. They were also 20 cents a gallon cheaper than Newell. What else could you ask for, they got my business

From the owner: We are a 3rd generation family owned and operated business that recently merged with a 4th…read moregeneration family owned business.

I must ask you which one ? Every experience was more…read moremiserable than the last in the past 2 years. Your service manager in fact is very incompetent and unprofessional and has no clue on what he is even doing / talking about or does MOST of your employees from your service dept. As a paying customer anytime i call who ever answer's the phone is rude and short and will also talk over me when i am trying to talk. My opinion of your propane delivery service is on a rating from 1 to10 is a 3 at most. I am a Business owner and would appreciate any criticism by my customers in association with my business so i could improve my service.

Ace Robbins must sit around in a dark Smokey room and figure out the Max they can charge their…read morecustomers for every bloody service they offer. Now they will charge $50 if you buy less then 150 gal of oil. For a long time customer in town that's not bad enough but now the oil price is .50c more per gallon then another place in town. How is that possible!! The price has always been a dime or so higher but not that much. I'm sure they hedged oil buying as it went up over covid and they profited greatly selling at over 4.50 a gallon. I've been buying for at least 7 years because they offered annual furnace cleanings. They insist on charging your CC before they even do the work and for about a 1/2 hr of service its 220$ which is another joke. They were here two times a few winters ago to fix a problem and charged me over 400$ for each visit even thought the tech mis-diagnosed the problem the first time. Then the next winter the part failed and they would wont not replace it. Not even a discount. Another $400 Called for a quote to replace my oil with nat gas furnace and again it was outrageous. It would take longer to recover the cost then i could save on switching. Everyone is entitled to make a profit but come on man. The new generation running the business needs a lesson from the elder before its too late. Pigs get feed hogs get slaughtered. I have no allegiance to any business and its largely based on price and i won't be taken advantage of as if they are the only place around.

Great company!!!! Super considerate folks!…read moreA++++++++++++++++++ Highly recommend! Personalized service!

We switched from Superior because Heller's price for propane was much lower. Heller's was very…read moreprofessional, answered all of our questions and we've had no problems getting deliveries. I highly recommend.

Terrible customer care. Terrible service. Prepare to be robbed. They charge for everything and even…read morethings that never happened.

Great service and prompt prices are far better than anybody else. And their delivery crew knows…read morethe deal, I have vacation home that I split my time with, so I was talking to one delivery guy about efficiency and he recommended keeping the house a 56 when I'm not there because that was a good point for both efficiency and comfort as far as walking into a cold house, he was right. 56 is no less efficient than where used to keep it and if I forget to turn the temp up remotely I'm not walking into and ice cold house

Paraco credited me for a overbilling issue related to a gas leak. SO I get a message from a guy…read morenamed Doug, with Paraco, saying they rescinded some of the invoices. Yet, amazing... shortly thereafter they hit my account AGAIN for the same invoices......I have called Doug several times and no response. sadly in talking to other disgruntled customers it seems like since Paraco(Mill City) got bought out it has been really hard to deal with their lack of customer service!! so I guess I have to file a Complaint with the applicable authorities!!

Worked out better pricing. Got fast delivery which matched up with the direct withdrawal. All good!!read more

I recently changed from oil to propane. I didn't realize that my tank was empty. It was the worst…read morescenario--bad snow storm, freezing temperatures, and Saturday. I called everyone and they were either closed or would not deliver to me because I was not a customer. Some companies were very rude about it. I called Bluhm's and they were sooo kind. They came right out and made the delivery and were so nice! Great customer service! I was not a customer of theirs before, but I am now!!! If you want a great company, choose Bluhm's! Mel

I love my Rinai heater that Bluhm's installed. It provides a constant even heat and is very…read moreeconomical. Wish now I had installed the larger unit which would have heated my downstairs. The gentleman who installed the heater were great, polite and explained all about it. Strongly recommend Bluhm's as a customer oriented company.

Awesome. Amazing service from this company it's remarkable, most professional, highly trained and…read moreskilled technician, Jordan. Courteous. Excellent communicator. Got right in and set about his tasks in a most efficient, confidence instilling manner. This man knew his honorable trade and profession. Just like back years ago when it took years of training to become considered skilled and a true craftsmen - who took great pride and honoring in their work. Jordan not only resolved the issue lick-it-y split, he went way above and beyond, performing well needed service adjustments and cleaning on my wonderful propane fired living room heater unit. He provided me voluntarily most valuable advice about my unit. Most helpful and educational. What a totally pleasant, stress free, problem easily solved experience. This gentlemen, a true man of his trade, is an outstanding representative for a company that has wonderfully provided all my home heating needs for over 20 years!! Thank you, CES!! Kindest regards. Bob Hunter S Fallsburg rbhunter2025@gmail.com

We had an issue with our very old propane heater and called CES…read more They sent a very knowledgeable, respectful, and friendly young man, Marco. Marco walked us through every step of the service he performed and was incredibly efficient. The next time we need service on our heater, we would request him by name. Outstanding!

My parents have been using Gastec for about five years now, and they've consistently had a great…read moreexperience. It's hard to find a company that is both reliable and trustworthy, but Gastec has proven to be exactly that. Their team is professional, responsive, and always willing to go the extra mile to make sure everything is running smoothly. Whether it's routine service or addressing an issue, they're knowledgeable and take the time to do the job right. Emily and the team there are excellent at what they do! After five years of dependable service, it's clear they truly care about their customers and the quality of their work. I highly recommend Gastec to anyone looking for a company they can trust for their heating and gas service needs.

Have been a customer for 7 years. I always forget to pay which is on me. But the woman Pam who is…read morein the billing department is absolutely ignorant when calling. She has been abhorrent on numerous occasions to me and my wife. Especially recently struggling to make ends meet and in the process of selling my home she is just a terrible human.

They provide my propane. Done seamlessly. What's not to like. They come. Refill the tank. We pay…read morethe bill. Repeat.

From the owner: Our Business Is Customer Satisfaction…read more Suburban Propane is a nationwide distributor of propane, fuel oil and related products and services, serving the energy needs of residential, commercial, and agricultural customers in 42 states.

Thi company is HORRIBLE. I signed up for the plan where I call them for fill-ups only, they don't…read morecome automatically. Well, they came automatically ANYWAY and sent me a bill for over $200. I'm INFURIATED. I cannot wait to fire them. as soon as this tank is empty I'm cancelling with them.

charged me $7.73 a gallon!…read more $77.00 tank rental $10.23 delivery fee $9.92 p&t fee ? $97.15 in bull$hit fees for nothing!