I found this business to be for the customer. I got to talk to a human not a computer when i…read morecalled. They were polite & prompt. Promised service the next day & arrived when they said. They were also 20 cents a gallon cheaper than Newell. What else could you ask for, they got my business

Our usual carrier dropped the ball and a week after we had called, for a delivery, they still…read morehadn't shown up. We called Eastern Fuel Oil, and even though we were not a current customer, they delivered the next day. The delivery guys were friendly and pleasant despite having to work in the cold, snowy weather. Moving forward, we are sticking with Eastern Fuel Oil and their amazing customer service!!

Great organization fast service have been with them for many years I would recommend Eastern Fuel…read moreOil to everyone.

Whoever I spoke to on the phone gave me absolutely terrible service. She was yelling at me before…read moreshe had even confirmed my name (I was NOT the individual she thought I was) and proceeded to barely fix the attitude after she realized I wasn't. I am not looking forward to returning my truck to this location.

Customer service like the 80's when people still cared about each other and about doing a good job…read more Everybody in this place is friendly, knowledgeable and eager to help. Felt like I was in the twilight zone as you just don't get this kind of service and expertise with a friendly disposition anywhere anymore it seems. And they were all like this as I observed they were all going out of their way with the customers they were assisting. We broke down on our way to NY a couple days ago, and had arranged for a truck at this location on our way. Had to totally change up reservation and timing, leave our car at the location, get to NY to do a pick up and then back to Scranton where these guys got us set up to tow my car back home behind the UHaul. These guys and gals are dialed in and actually want to help you and they do. Total difference at my drop off spot, place empty, kid up some stairs on the phone while playing video games and me yelling up the stairwell. Still didn't hear me so I had to go through 5 minutes of prompts on the phone before I got their line ringing. He bounds down the stairs, notices me there and say "oh, hey...." Hat's off to the Scranton U-Haul crew, true professionals, and made a difficult trip way, way easier. God bless your crew!

I had called Close 2 You Storage in Pittston in a panic…read more Backstory- We had already rented at another local storage place near Moosic, for the summer we had to move our son out of his college apartment for the summer. We received a call from the owner that somehow someone put their belongings in our climate controlled inside unit. These people placed a lock on out init and the owner somehow "couldn't" reach them. We were appalled this happened in a facility that claimed to be secure! Do you not have cameras? The owner was reluctant to cut the lock off and remove what was in our unit that we paid for! He basically told us, since we didn't immediately put a lock on the unit, we were out of luck. Did I mention our unit was larger than the one these folks rented? He wanted to rent us another unit at another location. No way was that happening! We were not going to rent at a place that didn't pay attention to who was coming in and out of their facility. Now where to go? Fast foward to Close 2 You Storage in Pittston! I spoke to a wonderful young man, I believe his name was Kurt. He luckily had one unit left in the size we needed. He was courteous, helpful and assured me that our unit was secure and that what had happened at the other storage place would not happen there! He even went as far as to give us a lock! Did I also mention the unit was less money! We were able to move our son's items into the unit last weekend. The unit and building was clean. I would recommend this business again and again to anyone who is looking for a storage unit.

So glad I chose this place when I needed additional storage. Very clean and well lit. I always felt…read moresafe going in and out alone even during the evening if I needed to retrieve something. There's also a nice bathroom in the main building, which comes in handy when moving items for hours. The owners are only a phone call or text message away and were always very helpful and super nice. I won't hesitate to use this facility again when I have additional storage needs and will definitely refer them friends/family.

We rented two storage units at this facility from October 2024 through July 2026. Unfortunately,…read moreour experience was extremely disappointing due to ongoing rodent and environmental issues that resulted in significant damage to our belongings. The outdoor unit had what appeared to be a serious mouse infestation. Throughout our rental period, numerous items were damaged by rodents. Cardboard boxes and plastic storage totes were chewed through and contaminated with mouse urine and feces. We also found food caches, nesting materials, and even dead mice throughout the unit and on our belongings. As a result, we were forced to dispose of multiple damaged items. The indoor "climate-controlled" unit also experienced rodent activity, although it was less severe than the outdoor unit. We regularly found scattered mouse droppings and several food caches among our stored belongings. Despite the facility's policy prohibiting the storage of food, it appears that policy is not effectively enforced. We discovered caches containing rice, bird seed, popcorn, sunflower seeds, and pasta inside our unit. We did not store any food in either of our units. Additionally, the climate-controlled unit did not appear to maintain appropriate humidity or ventilation. Many soft items developed a musty odor, and several canvas bags developed visible mold staining while in storage. Considering the cost of renting two units for nearly two years, we expected a clean, secure, well-maintained facility that would adequately protect our belongings. Instead, our property suffered damage from rodents and moisture issues, resulting in the loss of items we had entrusted to the facility. We hope management takes meaningful steps to address these problems so future customers do not experience the same issues.

Yeah, I contacted management as as they asked have not heard back about my situation of keeping…read morecharged every month when I close my unit out had to change How to change my number to stop getting harassed he kept charging me monthly. I'm disabled and has constant harassment. Just put stress on me. Please have him stop contacting me. Thank you.