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    Investment Safe PM

    2.8 (16 reviews)
    Closed 8:30 am - 4:30 pm

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    Good Life Property Management - San Diego - The Good Life team

    Good Life Property Management - San Diego

    (735 reviews)

    Clairemont

    Being a new customer and the first time renting our my home I researched different rental property…read morecompanies. After doing my research we decided to go with Good Life and I am so glad we did they made the process very easy. Malissa Martinez was my onboarding point of contact and I have to say she was very attentive, responsive and professional. She answered all my questions and kept me informed the next steps in the process. Emails came in daily with the updates that had been completed at my home in order to be put on the market. After that my property managment team consisted of Andrei Lechert- Kelly, Gerald Medalla and CJ Flores. Again, more professionalism with this team. Once the property was ready and we agreed on the rental price my home was listed on a Wednesday and by that weekend, Saturday, we have the home rented. It's been 5 months and I have no complaints. They have really taken care of everything and I haven't had to worry about a thing since. Highly recommend Good Life. 10 outta 10.

    I have been extremely disappointed with Good Life Property Management's handling of maintenance…read moreissues since my lease began on June 28. Before my lease even started, a repair was identified as necessary for the washing machine due to mold in the door boot/seal. Nearly two months later, I have still never had use of the washer. During that time, I have accommodated FOUR separate repair appointments, rearranging my schedule and making myself available for each service window. None resulted in a completed repair. At the fourth appointment on August 21, I was finally told that maintenance cannot perform this type of repair and that a qualified appliance technician is required. After nearly two months and four unsuccessful appointments, it was incredibly frustrating to learn that the repair apparently had not been directed to the appropriate type of technician in the first place. Unfortunately, I am now dealing with a second major appliance issue. My refrigerator has not been functioning properly for six days. I reported it promptly and made myself available for another repair appointment on August 21. That appointment also ended without a repair. I am now heading into the weekend without a functioning refrigerator, without the ability to safely store refrigerated food, and without a confirmed repair date or plan. Losing refrigeration is significantly more than a minor inconvenience. What has been most frustrating is not simply that appliances have needed repair--things break. It is the repeated unsuccessful appointments, prolonged delays, lack of effective coordination, and absence of concrete plans for resolution. I have consistently reported problems promptly, communicated with management, provided access, and accommodated every requested service appointment. I have tried to be patient and reasonable, but after nearly two months without ever having use of the provided washing machine, four unsuccessful washer appointments, and now six days without refrigeration following another unsuccessful service visit, I no longer feel that these issues are being handled within a reasonable timeframe. Based on my experience, I also would not recommend Good Life Property Management to a property owner looking for a management company. My concerns extend beyond the inconvenience to me as a tenant. A repair identified before my tenancy began has remained unresolved for nearly two months despite four service visits, and a refrigerator problem has now gone six days without resolution. From an owner's perspective, I would expect a property management company to respond promptly to maintenance needs, coordinate the appropriate professionals, and ensure that necessary repairs to the property are actually completed. I hope Good Life Property Management improves its maintenance coordination and responsiveness. Tenants should not have to repeatedly rearrange their schedules for appointments that do not result in repairs, and property owners should be able to expect that reported maintenance needs are handled efficiently and brought to resolution.

    Property Management Consultants

    Property Management Consultants

    (27 reviews)

    Rancho Bernardo

    Coming back to update this review after my initial one in 2011 since this management company…read morecontinues to haunt me 15 years later, and they 100% deserve the one-star rating they're getting from many people. I still live in the same unit since 2008, except my landlady passed away 2 years ago and her heirs came to me in early February 2026 and basically said, "We have to sell, so you have first right of refusal on buying, or you'll have to move." They are sweet people and offered me a fair price, and it so happens I'm in a position to buy it now, so we are in escrow. I was aware via neighbors who own their units that last year PMC was FINALLY fired as our management company. The rumor is that they were fired for EMBEZZLING all the money out of our HOA account. (I do not yet know the entire story, but how does that even happen?!) I attended my first HOA meeting last night since being banned in 2011 (for being "just a renter" and having opinions). Now I am an *owner* and a candidate to be on the board. (Good thing PMC was already fired because that would've been my first mission.) There was discussion about termite fumigation again (decided on spot treatments this time), and A LOT of other maintenance that hadn't been kept up (roofs, driveways, landscaping - all of it is in arrears), and now the Board is trying to recover from all the funds being stolen on top of this. They're considering a $10,000 special assessment (TEN THOUSAND!! PER UNIT!!) to cover what was lost so we can simply get the regular maintenance accomplished on our homes. As someone who is in escrow and could still back out, potentially adding $10,000 to the purchase price is obviously NOT appealing. (There was no motion made on it, and I hope we'll be able to find a way around it, but I have to consider it as it is not an insignificant amount of money, IMO.) That is sad for both me AND the sellers. These are the long-term effects of using PMC as a management company. It's not just a problem about lack of customer service. I'm not at all surprised to see other reviews talking about how PMC is lax in sending financial reports and responding to money inquiries from the Board. HOAs still using this company as property managers should absolutely BEWARE and take their business elsewhere immediately.

    Our association has worked with PMC for 25+ years. Out of curiosity, we tried another management…read morecompany as a test for comparison and quickly learned that PMC was far above the alternative. When we changed back to PMC, the test company lost all of our historical documents. Susan Grant of PMC has been our manager and is amazingly responsive and helpful. She has had different assistants throughout that time frame but all have been helpful. PMC has been an invaluable resource for quality service companies. Cathy G

    Investment Safe PM - propertymgmt - Updated August 2026

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