Set up an appointment and they gave a two hour window ( lost two hours of work) but they didn't…read moreshow. Called them back and office said we were never on the books. Lost a new customer and we had a plumbing issue plus a remodel in mind. Not the way to do business. Would definitely NOT recommend.

Khalil came over to fix a running toilet for me. He did a great job explaining the cause of the…read moreissue. I finally have peace now that the toilet is acting normal now. Thank you, Khalil!

Pete arrived for the kitchen faucet job as promised, recognized some other issues and took care of…read morethose as well. Excellent job and quite reasonable in price! Thanks Pete!

Pete was on-time, courteous and fair. His work was thorough and tested. Would highly recommend. His…read morepricing was fair. He was efficient with his time.

I've only ever called one plumber in Richmond to come back for repeat business, and that call was…read moremade tonight to Harry, that really should be just about enough of a review. But in case you want more details, I've had bad luck with plumbers. I get overcharged and jerked around... I called Harry because, well, he had one review on Yelp, and it wasn't a bad one and he isn't somebody I had called before. I don't think I was the nicest guy to him on the phone (not outright rude) but I did tell him I didn't really trust plumbers in the area based on my previous experiences. He told me his story, and it's basically that he worked for the big companies for years, knew their tactics, didn't like it, and wanted to do his job for an honest price. He went to my house and unclogged my kitchen sink. Guess what, when he called me to tell me how much it cost, it was in line with what he told me when I first called him. He didn't jack the price up on me, he didn't rip me off, he was honest. He fixed the problem, he charged me what he said he would charge, and there were no additional fees. Tonight I called him about another issue. Like I said, he's the first plumber that's gotten my repeat business and he will continue to get my business as long as I still own my house in Richmond, which I hope not to for much longer, and am planning on putting it on the market this spring, if anybody is interested... just kidding, sort of... no, not really, I am not kidding, I'm ready to sell it. I can't be a long distance landlord anymore. But enough about me, if you need a good plumber, call Harry, seriously.

Set an appointment for Saturday 06/06/2026 for a tune up but was cancelled due to overbooked and…read morerescheduled for Monday 06/08/2026. received a text stating they are overbooked again and want to rescheduled for next week - Monday, Tuesday or Wednesday.. That's BS... it's been hot lately and they can't even accommodate... Terrible !!! so disappointed.. Rather pay a higher price and the other company coming tomorrow to get it fix.... I will not recommend anyone to Harris. They can't even keep their promise....

These guys are the best. Arrived on time. Their team was very knowledgeable and efficient. I would…read moredefinitely recommend them.

Last week Nick came out to my house to do my Bi--annual service on both of my heating and A/C…read moresystems. I've had many techs come out to my house over the years but Nick was one of most professional and knowledgeable techs I have seen. Extremely friendly, knew what he was doing and took the time to explain things where it made sense. I was actually going to go with another company for my next years annual contract but after meeting Nick and watching him go about his job, I'm staying with White Glove. You might find a few companies cheaper than White Glove but by sticking with them, I know I'm getting my monies worth. Thanks Nick for your professionalism and your work ethic. I wish there were more guys like you out there.

Dave replaced our shower/tub system. He was reasonably priced, quick to communicate, and did a…read moregreat job! I'll call him again for any plumbing jobs.

Bottom line, if you need plumbing work, go with Dave. Lots of options in RVA, but Dave gave the…read morebest advice re repair or replace, he had the most reasonable price, he responded quickly to all communications, and he accommodated our schedule. We had a toilet that needed repair, and after one quick visit, it was repaired good as new. Thanks!

I am a Class A general contractor. I have used Bucci Plumbing many times, and always with the best…read moreresults. Although a smaller plumbing company, they are courteous, timely, fairly priced and do it right the first time. Never have I had a complaint. Further, I have referred Bucci Plumbing many times and have always received rave reviews from the person I referred Bucci to. Want great plumbing at a more than reasonable price, then call Bucci Plumbing. Bob Windsor Construction

One of my diamond earrings that I wear every single day went down the bathroom sink. Based on…read moreYelp reviews, I called Bucci plumbing for help He immediately told me not to run water down that sink, but I could only hope that my 8 year old granddaughter hadn't been in there to do just that. He told me that he would be here in about an hour and a half and that he would call 15 minutes before he arrived. He did call 15 minutes before arrival and he did arrive on time. He got my earring out, plus he solved a problem we were having in another sink. He didn't look for additional work----just solved the problems we had. He did a good job, was reasonable, and I would definitely call him again.

Friendly, prompt and knowledgeable! Replaced my water heater in record time! Would call them again.read more

Honest company. They do right by their clients. Family owned and operated. They were transparent,…read morestraightforward, and stood by their work.

They did a great job in a timely manner. I will be recommending them to my friends.read more

Fast, knowledgeable, and kinda had a Mario and Luigi thing happening- in the best way…read more Super helpful and would definitely recommend.

I called them and about four other services to do a small bathroom repair. They were the only ones…read morewho called me back but only after calling them a second time, this time saying I had several things for them to price out. They came out and gave an estimate on all the items separately but I just went with the most emergent one at the time, which was the toilet repair ($300). I then called them about another one of the projects they quoted ($200) They came out and did that. Guess they did a good job. I then called them about some other things. They didn't return my call. I get it. These were small requests/jobs. I declined the largest job they quoted ($2000+) but called them twice for other jobs and they never called back. So I guess they are more interested in other customers that want the expensive/larger jobs. Was hoping they could be my "go-to" plumbers...

Andrew Pauley helped me out. I had a leak from my built in…read moregutter leaking onto a window sill. Andrew was able to figure out the peoblem fairly quickly. Explained all the steps, what my options are. Extremely helpful, and responsive. You don't regret it!