Well, their client tried to kill me when totaling my car in November 2025. They made me go 42 days…read morewithout a car. I'm trying to be reimbursed for my rental car that I had to pay out of pocket for because Arbella WOULD NOT accept liability even though my police report CLEARLY STATED THEUR CLIENT IS 100 percent at fault. So now, not only did I lose an $8k vehicle they've stuck me with a $2600 rental car bill. I asked to be contacted by a supervisor because David was NO Help. He just ghosted me not once but 2 times! I wouldn't use this insurance company. Considering I could have died. I was lucky to not get injured but we were both going about 40miles an hour for an almost head on collision. You're going to have to fight to get your money. And looks like they're sticking me with a bill their client is liable for. The photo is HER car!

I have for most of the day to get a return call from an adjuster for an auto accident caused by one…read moreof their insured. After reading about similar experiences from others on Yelp, I'm not sure what to do next. I would never choose this carrier for my auto or home after going through this.

I visited AAA for an international driving permit for our upcoming trip. We spoke to Selina, who…read morewas friendly and knowledgeable! Would definitely return for money exchanges as well!

I never have an issue here. The staff is professional the times I've been here. We've been a AAA…read moreroadside premium member for years and everyone in the fam has a gold card. They offer a ton of discounts for various services, insurance and collaborative partners. They also help do passport expedition. I made an appointment to do dmv stuff like licensing for real ID and passport stuff. Glad they down the street and have a parking lot. Get some froyo next door if you have a wait.

easy! competitive rates and some cool add ons. They put me on Drive wise, which discounts my policy…read moreas long as I don't drive like a maniac. They took care of my trip to the DMV and getting me a southie parking sticker. ask them about life insurance, I signed up for a simple plan that doubles what my family would receive from my work in the event of a tragedy. if you are shopping for insurance, I would let them quote you.

I was stuck and needed someone to explain my special circumstances and Skye(?) was patient and…read moredetailed! The customer service was so good that I will give them my business when I straighten out my circumstances!

Great insurance agency. Very responsive. I came from another agency and was able to get better…read morerates AND Atlantic will pick up the phone when I call and get the job done promptly.

From the owner: Atlantic Insurance Agency Group offers auto, home, business, and life insurance policies.read more

Reads... "Health &…read moreSafety Measures from the business" Calls... Notary is not in the office because of covid.

I had a wonderful experience with Judy at Claire Foy Insurance. Despite my miniscule renters…read moreinsurance policy, I received very personal service - she even fought to get me a partial refund when I canceled before the year was up. It only ended up being $15, but I appreciate the effort!

If I could give him 0 stars I would…read more I moved to MA from California and Bobby was happy to take my full years payment for car insurance. However, after being provided with my complete driving history (which is less than stellar) and giving me a quote for a year, which I paid in full, I was notified less than 6 months later that I owed more than triple what the original quote was because my rate had increased. I have not had any incidents. Since this has happened (in August.. it's now December) I have called him probably at least 20 times. Emailed him at least 5 times. No response. Unless he's dead, there's no excuse. Upon calling the company, they told me they had no record of my incidents and they have on record that I started my driving career in 2012 (I started driving in 2006 and gave him my drivers license number from back then in a different state!). The company claims he needs to be responsible for refunding me and adjusting my history since the customer service people don't have licenses and another agent isn't able to alter what another agent has done. So since he wont respond to me, I'm currently uninsured and out an extra $900 that was stolen from me by his wrongdoing to keep my insurance for an extra month! Additionally, I got my car inspected per his instructions but I emailed him and snail mailed the inspection forms and I never received my stickers from him either so they have my on record as not being inspected. JUST TRUST ME AND DO NOT BUY INSURANCE FROM BOBBY LAU IF YOU VALUE YOUR MONEY.

I was in a car accident on thursday morning. I have arbella, its saturday I reported it…read moreimmediately. My car was parked and hit from behind. I contacted them immediately. I took care of getting the car off the street finding a mechanic. They have never contacted me, My insurance is 3 grand a year and this is my first claim in over 25 years They have not contacted me. All the claims that they will be there for you do not seem to be valid. buyer beware

I am amending the review I gave for this company. After writing my review the company reached out…read moreto me and did everything they could to make things right. I was very impressed. Things were resolved and honesty was upheld! Thank you!

I worked with Levenbaum through Arbella and had a great experience. Handling claims was easy and…read morethey helped me out when I moved multiple times and had to change my garaging address with the RMV. I also found their insurance more affordable than a lot of other options. I would definitely recommend them!

I have been insured with H. Levenbaum and the service has always been top-notch. The agency has…read moreresponded to my questions in a prompt and professional manner and always present me with great information and options when it comes to my automobile and home coverage. Stephanie Renrick in particular has been of tremendous help and she is friendly and very knowledgeable when it comes to the in's and out's of the insurance industry. Stephanie is always accessible and she is genuinely interested in helping her clients and keeping them informed.