McDonald's is better then Wendy's they have great customers service. Good quality nice and clean restaurant food is nice and hot when you receive it. Managers are nice to customers. My family and I rather eat at McDonald's then Wendy's. McDonald's is the best only on Richmond high, Alexandria VA. read more

The Golden Arches are American nostalgia. Have seen changes over the years. Some have been positive, others are in the meh category. They still have good coffee, and at a reasonable cost. Thank you for that. The prices of the same quality coffee elsewhere, are at a ridiculous price. Breakfast works. Am not a fan of lunch and dinners. Do they work in a hurry? Yes. Clean location and nice employees. Prices are generally a little less than competitors. My one hope is this company will work on increased quality. That being said it's a fast food restaurant. read more

McDonald's - Fast Food Near Me - Alexandria, Virginia

I mean... it's McDonald's. It's fast food, so you know what to expect. I grabbed 2 Cokes and some nuggets--nothing special, but it hit the spot. Quick, convenient, and consistent. Sometimes that's all you need. read more

This place consistently gets my order wrong and even when they get it right, it comes out cold. If you want a good McDonald's experience go all the way down the highway to the one by Woodlawn. read more

It's the middle of the lunch rush (12:28 pm) and my Bifg Mac is friggin' cold! Not warm, cold! Customer service is non-existent. The lady at the window giving me my food didn't even look at me or verify she was handing me the right order. Just rude. Never got a receipt for my purchase either. I always use the drive thru because otherwise you're accosted by begging homeless and druggies. I'm assuming it gets a lot of business due to location. Otherwise I don't get it. Won't be returning. Too many other better options. read more

There's absolutely no one at the register to greet me and/or welcome me to the business and absolutely no professionalism from anyone and everyone there! No business and customer service from staff members. I had to either point/write out my order and even the cashier couldn't comprehend basic English grammar when all I wanted was 20 piece nuggets and small fries no sauce. Very frustrating! The music was blaring and very inappropriate music that was playing I don't know if I'll return to that particular McDonald's. read more

Dosent even deserve the one star in my opinion. Super rude while taking our order. He told us there was no frappes at the moment, and when we got to the last window we saw some frappes being made. It takes one minute to make a frappe. read more

McDonald's - The frappes that supposedly were "not available" at the moment. - Fast Food Near Me - Alexandria, Virginia

If i could give negative stars i would. To give a customer mold covered food is quite infuriating. Don't recommend this location. Management hung up the phone as soon as i voiced my issue. read more

McDonald's - Mold - Fast Food Near Me - Alexandria, Virginia

The employees and service at this location have been wonderful. I have been there at early times in the am and as late as 1am and have never had a bad experience. They have been so kind and accommodating through the drive though. read more

Reduced to 1 star. I haven't been here in 6 months, and Ihop was a 2hr wait, so I decided to give them another try. Today after ordering they provided drinks, and told me to go park in the waiting area. Waited 10 minutes for the food. ( 4 #5 bacon, egg, and cheese McGriddles) The lady spoke to the car next to me gave him his food and then walked over to me and handed me mine. Both of us were checking our food when she turned back to us and rudely said, "You both need to leave." I know she said this because all the spaces were full and they had a line of cars waiting to park. But thats not really the way you say it, and it's not like we were eating. We were checking the bag to make sure it was right. I hate myself today for going here, I have been driving further to the one at: 8735 Richmond Hwy Alexandria, VA 22309 United States Should have driven further today. read more

Bad management, had to ask multiple times to order the "chicken pack" which I always come by and ask in person and pick up. Had to get out of line just to go inside for the manager to ignore me and didn't attempt to take her time to figure it out. read more

If I could give zero stars I would! It is my first time coming to this restaurant and it will be my last! I came this morning with my family to get some breakfast and head back home but it was the worst mistake ever. This restaurant has zero heat, lack of customer service and the food tasted horrible. I stand for a good 3 min and see if I could get some one to tell them that the food court was too cold the 3 woman that where in the front and in the drive trough area look at me and did not even bother to say good morning how can I help? Instead they proceeded to ignore me so I left and went back to my table. When the food came the lady that handle us the food was so rude and had a snarky attitude towards us and didn't even say anything she just handle us the food and that's it. Not a hello, good morning, do you need anything else? All employees need to have some serious training on customer service and the management better take care the heat situation and their customer. I never felt so disappointed and disrespected before in any MC Donald's but this one. What I shame! And to think I use to work for MC Donald's and I never would treat people the way I was treated here today. read more

I went thru drive thru after submitted mobile order had me go to waiting spot, okay no prob when person came out I checked and didn't have my fries said miss I don't have my fries came to get the bag to inspect it like a cop and I was like yeah missing my fries, gave me discerned face walked away looked back and said to go to drive thru I headed over saw 6 cars in line AINT waiting for a messed up order and have my Food get cold, go walk you legs and walk back or have someone hired who checks order before they leave the establishment read more

Very bad services and very rude employee service I got to day I was number 64 to be served I asked the employee that I haven't gotten my order yet and she said that she will do it right now then she start serving number 68 I told her why she served 68 if she knew she has 64 order she shouted rudely to me and she said that I have to wait i shouted back and one of the crazy homeless was there and shouted to me and wanted to fight me and that employee started to laugh meanly I had very bad experience with McDonald's , I'm thinking about quitting McDonald's . When I call the store manager she the same employee I had the issue answered me what experience! read more

A hole in the bottom of the container. These were for my daughter. I don't think that's a good axample of Food Safety. read more

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Stopped for coffee, now I'm across the street paying considerably more at Starbucks! Let that sink in for a minute and then the one star review will make sense. To top things off, the young lady at Starbucks wanted to give me the coffee for free because I had to wait a few extra minutes.. I refused and paid.. After waiting 15minutes in line for coffee at McDonalds, what's a few minutes at Starbucks... read more

This place is awful! Rude inconsiderate and down right embarrassing. If I was the owner I'd have nothing but kiosk that you can order through and machines making the food. At least then if your order is wrong it's because of something you told the computer to do. Not to mention being accosted by homeless every morning when getting a coffee or something on the way to work. Would it hurt the pocket book of the owner to actually train their people to oh I don't know maybe listen?! Then actually implement and get stuff correct. Good thing their pay isn't based off of performance. read more

I am appalled.There was a used disposal glove in the bag with our food! This is very unsanitary and unsafe, in general, but especially in the midst of a pandemic! This type of negligence and poor customer service is abhorrent. Apparently this McDonald's already had a poor reputation but I had never had an issue this gross before. And of course they also got our order wrong which happens here frequently. read more

This is the worst place to get breakfast at early in the morning. The manager taking payments at the window has such a nasty attitude. It's just something to turn a person completely off of them. We paid for our food, it wasn't free and this is my second time coming to this place and I am never coming back Because it's always her attitude. If you don't like your job then quit. Worst experience ever and we were so turned off we never even checked our order before we left. Got to work and we have someone else order because it's completely wrong. Things we don't even eat so it's trash and now we have to get breakfast at work. Worst mcdonalds experience read more

Was there today and ordered 2 cheeseburgers and fries. Buns were stale as usual and fries had no seasoning. This was my last visit to this location. read more

What a horribles costumers services of this restaurant. Waiting for 20 for a fucking Caramel Frappe and have to go inside to get personally... read more

Father's Day 2017. My wife being the good wife she is, brought me breakfast in bed. She called on her way back saying they messed up the order ( sausage egg and cheese biscuit and mcdouble with Big Mac sauce). She got two biscuits with egg and sausage only. She took it back and they let her keep the messed up ones and gave her what she THOUGHT was the correct order since she took it back to the manager. She brings it home only to notice that they gave her another sausage and egg only. How the hell do you mess up literally three sandwiches? Sausage egg and CHEESE, how do you forget the cheese TWICE IN A ROW? Needless to say that just basically ruined the whole mood of this Father's Day. Thanks McDonald's for reminding us why you're so shi*ty... but it is Richmond highway, shouldn't have expected much... read more

McDonald's - Sausage egg and cheese my ass - Fast Food Near Me - Alexandria, Virginia

once you get pass all the beggars at the entrance soon as you walk in, you immediately get hit with the smell of athletes foot, the smell is so strong it could give you a headache. the bathrooms are abysmal feels like your walking into Chornobyl. there's always sum idiot blasting music on speaker. the soda tastes disgusting and someone got stabbed last time i was there. i don't know how they are still in business it's disgusting read more

I went to this location at 10:15 am today to order breakfast... After I made my order and sat and waited in the drive thru, I was told the computer was down and they can't take card or cash... But for some odd reason the person in front of me paid cash and got change... I asked her if the computers are down why is the customer in front of me getting serviced... She had a great answer... a dumb founded look... I don't feel like I need special treatment and I don't ask for it, I just want the same treatment as anyone else... I won't be going to this location again or any other location for that matter... There's something called business ethics... Good Luck to you in finding it... read more

The worst McDonald's in the area!!!! Ask for anything more than a napkin and theyll have you go and park and wait for your order all to keep their wait times down on paper. This is every time I come here with NO LINE!!!! read more

I have been a client of this Macdonald for the last 7 years but I think today will be the last time I am very disappointed because they fired all Hispanics and hired only black people. they just go on the cell phone sending messages and scratching the balls and do not wash their hands I do not want to imagine how they cook because the area looks dirty and managers don't do nothing to put it to clean and wash their hands if they go to touch food read more

Went to drive through, ordered, got my food. What the hell do you people expect? It is five dollar food. If it is edible, it is five stars. Are they rude, earning their 8 dollars? Sure. Do you get your food? Yes. Stop being ridiculous gentrifying yuppies. read more

This is the best McDonald's restaurant in the Route 1 corridor. It's an old location but it has been properly remodeled and updated. The food is good. As good as you're going to get in McDonald's. The self-service kiosks actually work and they actually bring the food to your table, which is a nice touch. So, why 4 stars? It's McDonald's, so, as in any of their restaurants, the staff is not the best. read more

this visit wasn't too bad. on my way home from work 1 late night and was starving and this was the only place open....so a cheeseburger happy meal it was...needless to say my tummy was .......... yeah that's what McDonald's would do to ya! :-/ read more

McDonald's - Drive thru... Open at 1am - Fast Food Near Me - Alexandria, Virginia

If I could give a zero I would. Horrible service, staff was rude, food was horrible. Stephanie was the manager on hand and she's not qualified to do her job or serve the public. Didn't even get my food after I paid. Waited over 20 minutes and decided to go to the one down the road. Lot better service and the staff was A plus at the 6239 location. Go there instead of the 7614 Richmond Hwy McDonald's. read more

Reasonably fast service if not particularly friendly, and food was as good as it gets. The only gripe is the shocking bathroom that belies the McDonald's the brand, and this is the first time I have been to a McDonald's bathroom and gasped: smashed soap dispenser, no soap and no paper towels, and general stench. Again, it would not stop us from stopping by again, but my goodness, I am glad I went to the bathroom AFTER I finished eating. read more

The service was fast and my quarter pounder was good! Not sure why this place was given such low reviews. I am coming back after George Washingtonian house. Trying the apple pie!!!! read more

Ok so placed an order through the app and went to pick it up. Looked like it was all there. Get home and missing one of the sandwiches. I go back to the store and tell them about it and the lady says she needs the order number. Well the app doesn't show the order number so I am waiting for the email to co e through. Finally does and another lady asks what I am waiting for and I tell her. She just grabs a sandwich and I am out the door. The service here had not been good on multiple trips. Fry containers and half full and stuff just smashed in the bag. read more

I visited yesterday November 10 and dined inside the young woman calling out order numbers didn't call me and when I went to get my food I said is this my food I've been waiting she looked me in my face and walked away. The dining area is as clean as it should be. This is a busy McDonald's but the need to clean up as soon as the customers leave and I mean clean not just partially wipe the tables off. read more

Used to go to this McDonald's as a kid back in the 90's, from what I remember the service was awesome. Now it seems since they have upgraded the outside and inside, the service has downgraded. Went through the drive thru and ordered 4 McDoubles. The 2 people in front of me ordered way more stuff than I did, and they received their orders the second they got to the 2nd window. I on the other hand was told to go wait in the #1 reserved spot. Then I had to wait 15 McMinutes for them to (what I can only assume) slaughter the McCow and make the McCheese and possibly make the McBuns. And to top it off, the guy who brought my 4 McDoubles just kinda tossed the bag at me, like it absolutely ruined his McDay to bring me my food. What a McJerk. PRO TIP: If you want to go to this McDonald's. pack a lunch first. read more

This is one of the worst McDonald's you'll experience. I've been in three times and each time it's been consistently slow to get your food. Worse for me, they now have a VERY BAD process of NOT providing the drink cups until the whole order is ready. So, instead of letting my family fill up the cups while waiting they have to stand around and wait. With all the other people standing around waiting. It's a much larger group waiting around since the "new" building was opened and this wonderful process of slowing down food delivery was put in place. Also, every order has had an issue with an item missing or the wrong item on the tray and today it was BOTH. In a way I wish they hadn't "upgraded" which is something I've heard from friends before. Anyway, the staff are trying but it's clear there is an upper management issue either with the "owner' or McDonald's HQ. I suspect upper management and McDonald's HQ are not doing their jobs effectively and the poor time to get the food ready, completeness and poor quality of the food is the result. read more

This was one of the first McDonald's to open in the Richmond Highway corridor, between Fort Belvoir and the City of Alexandria, in the early 1960's. The old restaurant was replaced by a new building a few years ago. The parking lot is adequate and there is no conflict between customers on foot and those wishing to use the drive-thru. Get your Coke, Big Mac, and fries here! read more

What else could you expect from a McDonald's? Just give me some nuggets! The drive thru was busy and the server was quick to take our order. read more

McDonald's - Drive thru - Fast Food Near Me - Alexandria, Virginia

Worst McDonald's I've ever been to I order an ice cream cone and when I went to get it the employee almost shove the ice cream on someone's nose this is disgusting read more

I was just at the drive thru and noticed an employee with her mask below her mouth and nose. I decided to call the manager on duty only to be told I couldn't have seen that, that everyone is masked. I told her again what I saw and she again told me no. I said that's fine I will call the health department to which she replied go ahead and hung up the phone. We have got to stop behavior such as this!! read more