[I drive up to the ordering screen at 10:45 PM. Two minutes pass] VOICE FROM SPEAKER: We are not taking orders at this moment. ME: When are you taking orders??? VOICE: We are not taking orders at this moment. ME: Aren't you open 24/7? VOICE: We are open 24/7, but we are not taking orders at this moment. Me: Why? VOICE: We are not taking orders at this moment. 'Nuff said. read more

Absolutely the worst. Don't go. They make you wait a long time and when you get to the window they are all just standing around talking, completely ignoring the customers. Then they give you the wrong order. They should all be fired and the place condemned. Boycott them, they are the worst. I had to rate them in order to post but in reality I would give them a zero or L for Losers. read more

If I could give them none I would. Paid for 40 nuggets for a coupon. Ended up with 20, and the wrong sauces. I'm not mad about the time I had to wait or that the young woman didn't know how to use the coupon. I just can't. This is part of why I don't eat here or most fast food places anymore. I'll make my own nuggets next time. read more

$32 for a stale quarter pounder bread, an old cooked frie and nuggets plus a 2 piece cheeseburger that looked like it was smashed first before putting in the bag. Wasted money to make it short because we didn't even consume it and just ended throwing it! Shame on you, McDonald's Lancaster! Never ever buying from this location again! read more

I stop here in a pinch. I usually get one of their salads on the go and for the price it's not bad. Sometimes I get the McChicken also. It's not slapped together like other locations. So if you're in a time constraint and need a quick lunch I wouldn't turn my nose up at the local Mickey Dees read more

McDonald's - Crispy chicken ranch salad - Fast Food Near Me - Ardmore, Pennsylvania

Have tried to go through the drive through multiple times only to not have anyone answer after waiting for minutes. Everytime I have some hope and try to give them a chance they inevitably disappoint. read more

After a long day out with my grandkids, we decided to stop here for some food. We don't go to McDonald's often because I like to give them more healthy choices. To our surprise, they had healthy options, which were great. My grandson, Lou, who is hard to please, had buttermilk crispy chicken tenders and apple juice. He loved them. Two of the kids had southwest grilled chicken salad and low-fat milk. They said they were awesome. One of the kids got the garlic mayo grilled chicken wrap and some apple slices. He also had bottled spring water. Boy, did he love them. Lauren and Kenny both had apple slices and fruit n' yogurt parfaits, along with chicken wraps. Lou also got the Yoplait Gogurt, which he loved. I got the Artisan chicken sandwich and vanilla ice coffee, which were really delicious! Each of the kids got a smoothie for dessert, but little Jennifer got the chocolate chip cookies. Kenny got a hot fudge sundae for dessert too - he is a big eater, so the smoothie and sundae weren't too much for him. He left very happy. My wife got a kiddie cone, which she loved! She had some fries too! All in all, it was really good. The staff was great and the place was spic and span clean. They got our order 100% correct and did so quickly with a smile on their faces. Place was really clean. Bathrooms were very clean too, like they had just been washed and scrubbed. My grandson, Kenny, who is very particular with restrooms, was quite pleased. He enjoyed his bathroom break immensely. Definitely would come back! And, of course, with McDonalds, the prices are always reasonable. Lauren is actually a part-time worker at a McDonalds at a different location. She loves working there! She is a business major at a local college and wants to be an executive at McDonalds in Oak Brook, IL. Her aunt is a corporate executive and is so proud that her niece works at McDonalds and has aspirations of working at their corporate headquarters! Her aunt is very proud of all employees of McDonalds, which she calls a great American institution! Awesome stuff! I now don't think of McDonald's as a fast food restaurant, but as a restaurant that serves good food quickly. Really a great family treat for the grandkids! Just wonderful!!! read more

Bad food - reverse discrimination Wow - simply amazing. I waited 25 minutes for a Big Mac and a 20 piece. Seven minutes in line before anyone at the fire drill occurring behind the counter actually thought to see if there was anyone at their counter. I was fourth in line. Once I ordered, I waited and waited. Halfway through, one of the fine crew jostled her friend and mumbled something - the two words I could make out were White and ***hole. Really? Sorry to bother you guys. I guess I'm not really sure what ethnic groups are keeping you afloat. On Lancaster Avenue. On the Main Line. Oh, and the order was wrong! Yay! I know it was two items - my bad. Reevaluate your staff - the Supervisor was completely oblivious as to what was going on in her store. When you change your policies towards serving everyone, you just let me know. Phone number rings off into the nether regions, so no way to complain. read more

Last night, I wanted to go out to McDonald's with a few of my friends. We went there at 8p.m. and when we tried to open the doors to the fast-food place; the doors were locked. There were already a few people waiting outside, we ALL knocked on the door, but NO employees EVEN ac​knowl​edge that we were outside. There were people already inside eating and when one of them tried to open up to let us in, the door was locked as well. When an employee FINALLY opened the door, she said that they were "cleaning". Need I remind people that they were "cleaning" at 8pm but this McDonald's DOES NOT close until 11pm. read more

Super disappointed with this McDonalds. I checked in advance on a Sunday night at 9:15pm to make sure they were open, got in my car and drove over there, and when I got there their staff said they were closed "because of COVID" and then pretended they couldn't hear me through their drive through window. When I asked what their new hours were, the person behind the window did not know. Literally asked her "so if you have new hours, when did you close" and she said "I don't know? I'm new here." I'm sorry, but a) COVID has been a thing for 6 months, so update your hours if they really have changed on your website, and b) what low-paid shift employee *doesn't* know when the restaurant closes? Super annoying, and I won't be coming back anytime soon. read more

What's wrong with u guys??? Why it is so hard for u to put some ketchup in the delivery bag??? Every time I left the note but I never saw any ketchup. Do u guys eat ur fries without ketchup????? R u aliens?? Oh and so does the chicken nuggets sauce. read more

Slow and rude. Workers wear their masks down on their chin instead of covering their face.

Every single time I've come to this Mcdonald's, someone in our party had a major issue. The last time I went here, the cashier was so incredibly out of it, that I just walked out. I'm not sure if that cashier was even able to make it home that day, because I'm not quite sure if she knew where she lived. I might have met the dumbest life form I've ever encountered. If she is still there, she could be manager by now. I walked out and haven't been back to any McDonald's since. My body thanks this place. read more

Worst McDonald's ever. Wait almost 40 minutes in the drive-through line today. I thought this was supposed to be fast food?

Workers on their phones constantly might explain the consistently slow lines and the 24/7 suspiciously broken ice cream/slushie machines! The staff needs a culture overhaul or they need to all be replaced. Or perhaps it is poor management, but something is not right here in comparison to other McDonald's. read more

I would like to preface this by saying I have never had an issue during the day. The staff seems upbeat and personable, traditional McDonald's staff. Also, I am pregnant and want nothing more than McChicken's half the time. I know I know, it isn't great, but it's that or no food at all, so here I am housing these terrible sandwiches. So far this week here is what has happened at this McDonald's. Saturday Night: husband and I stop here after a wedding we were attending, around 11:35pm. I watched the woman working as we drove into the lot and up to the drive-thru. She looked physically pained by the fact that there was a car approaching. When we get to the telecom box her greeting is "Sorry I'm not taking orders right now." Ummm, okay. You just don't want to make the McChickens you know my husband is going to inevitably want. (The week before, upon handing him the McChicken's she scathingly remarked "Sorry it took so long, I had to make them fresh." GEE THANKS FOR MY HOT SANDWICH THAT IT IS YOUR JOB TO MAKE!) Same Night: my best friend and her boyfriend go and order whatever they wanted, another scathing and rude interaction due to the fact she had to make something fresh and to order. Last Night: This is slightly less offensive to me, mistakes happen, but I'm distraught because, like I said, I am pregnant and also super emotional... Husband orders three McChickens, two plain, one normal, of course he gets back and all three are plain. I have had other instances here involving the same issues (all being plain or none being plain, general rudeness) but felt the need after the horrid past two weeks worth of experiences here to actually let the people know! I plan on contacting corporate at this point, as well. This review would be one star if not for the pleasant daytime staff. I am a WONDERFUL person to serve/wait on and I think the people during the day appreciate that, but the night lady/ladies is/are a jerk(s) no matter what. read more

Was told to come inside because short staff. I go in then told, use the kiosk and order, didn't know what I was doing but several staff members including manager were standing around. Finally ordered and upon payment..told exact change only...I tried to be understanding but the experience was HORRIBLE! very very unprofessional! The staff should have communicated better. read more

NOT GOOD. Absolutely the worst McDonald's. I NEVER go to this one because the staff is terrible and super rude but today I was in the area and had my kids and their friends with me so against my better judgement I decided to take them to the Ardmore McDonalds to sit inside and eat. I ordered my food on the app and we sat there for about 20 mins (restaurant was fully staffed, lots of people in the back) before I went to the counter where I was completely ignored for 5 mins until I literally had to say "Excuse me" to an employee walking past me (trying to ignore me) to make sure they got the order. The employee was super rude and it looked like the entire staff was incredibly miserable and working in slow motion. I am not sure who owns or manages this McDonalds but they should be super embarrassed that that the moral is so low and their staff is a disaster. In the end its just a silly McDonalds meal for me and I don't really care that much, but clearly annoyed enough to post on Yelp. I will never give them my money again. read more

Probably the slowest Mcdonald's in the world. I have literally sat in the drive-through for 10 minutes before anyone has spoken to me. Only McDonalds I ever had to say hello multiple times to the speaker before someone has bothered to even recognize I was there. It's weird. I've seen people leave the drive-through line multiple times after ordering their food (since this place is so slow) and this is something I have never witnessed before in my life and I have seen it occur more than once at the Ardmore location. It's almost comical how slow this place is. Unless you like waiting for 20 minutes don't use the drive-through. ..Drive through is off-limits. That's a fool's errand. I live local and decided to go in yesterday for the first time in well over a year BIG mistake. .. So I am waiting for my food and I ask if they are open 24 hours since it says that on the posted hours on the door ( they close at 10 FYI). They tell me no and have not been open for 24 hours for a while, and so as a courtesy I tell them the hours posted on the door say they are, but they tell me they can't change them. Already knowing how slow and rude this place has been in the past, I ask if they are intentionally keeping the wrong hours up? Then the manager gets VERY rude and angry at this question and says it's impossible to change them and I need to leave or she is calling the police for trespassing. So as I am walking out, I look at the hours and it's a removable sticker pasted to the door. I touch the sticker to confirm and I was actually going to go in and let them know hey it's just a sticker and you can remove it and order another one" ......at that moment the manager comes running outside, is taking my picture, and says she is going to have me arrested for "defacing public property" and is calling the police. Literally nuts. I obviously quickly leave. I didn't deface any public property. The sticker posted on the door with the wrong hours is still there, as I imagine it will be for all of eternity since they clearly don't care. They also told me never to come back....Trust me Ardmore McDonalds I wasn't planning to. read more

I go to this McDonald's all the time. The food is usually good no problems But there's one girl that goes out of her Way to please me so I'm giving her a great review her name is RASHEEDA MANNING . She is a committed worker and is pleasant to deal with in the mornings very nice lady to. read more

"24/7" appears to be up for interpretation at this location. After 11 you could wait forever at the drive thru--why? Because literally no one is inside. Doors open, lights on, zero employees inside. This has happened to me maybe 3/3 times over the last few years and to multiple friends. Honestly, it's so bizarre. read more

My intention was to go to Chipotle for dinner and there was no parking in that lot. So I drove around to an area that appeared to be unmarked in McDonalds empty parking lot with my two young children. We were in chipotle for 15 minutes. In that time, my car was towed. Unbelievable. Empty parking lot at McDonald's for a reason. Your entire franchise just lost my business. read more

Was terrible before Covid. Now during Covid it is worse. I understand that we are in a pandemic but for those of us fortunate enough to have jobs like myself we should be working as hard if not harder than we did before in appreciation of being employed. That is not the case at this McDonald's. I am very patient right now during the pandemic but this place sucks. There's a long lines to wait and when you get your food it's cold or it's edible. I literally got a McChicken sandwich that was too hard to bite. I threw it out. The employees have no manners and are grumpy.... before and during the pandemic. Don't go here! It's worth driving further to go to a different McDonald's. read more

I couldn't avoid the big golden arches I saw while waiting across the street at the Acura dealership. On top of that, it was Monopoly season. So naturally, I HAD to go. I wanted to like this place when I walked in. It was fairly empty (it was about 10:15AM), clean, it looked festive with decorations on each table, and there was a promise of free WiFi. And then I got to the counter and my dreams were shattered. The cashier was very brusque and rude. I politely inquired as to which breakfast items would yield Monopoly stickers and the conversation went like this: Cashier: "Just the medium coffee cup." Me: "And the hash browns, right?" Cashier: "Yeah and the hash browns." Me: "And the McGriddles..." Cashier: "Yeah, just the medium coffee cup, hash browns, and the McGriddles, that's it." Ummmm, okay. So maybe I shouldn't have asked if I already knew, but don't give me attitude if you don't even know what you're talking about, and then act like you knew the whole time. Please. Also, they stared my friend down when she went up to refill her water cup like she was going to steal soda or something. They basically stared at us the whole time. It was very uncomfortable and annoying. Food-wise, the fries didn't seem fresh considering they should have come from the first batch of the day. Instead, they came brown and soggy. The only positive thing from the purchase of my meal were two winning Monopoly pieces for medium fries that I will NOT be redeeming here. The Big Mac was fine. And to further my disappointment, there was no WiFi, as promised. I got rolled on all counts, read more

ohhhh maaaaa gaaaaaaahhhhh SERIOUSLY. believe the other 2 reviews here. this is literally the WORST McDonald's EVER. i wish i would've read the reviews on this mcdonalds before i went there, but who ever thinks of reading reviews for a MCDONALDs!?!?!? you know what you're going to get at every mcdonald's, right?? no. not this one. pleeease, if you happen to be reading this, DO NOT GO HERE. like David T- i went during monopoly season- 2nd to last day of it. the mcrib was also back! so instead of going to the Bryn Mawr mcdonalds, i went to this one because it was on my way back home. WOW. ok so no monopoly pieces came on the mcrib, so i chose to get the mcrib meal and made it LARGE so that i'd at least get monopoly pieces with my large fries. well, first all of my food came shoved recklessly into the bag. my straw was bent underneath the mcrib box, the fries were too pale to have been cooked fully. whatever, i didn't want to make an issue out of it, but i did ask for a new straw. when i did, the girl at the drive-thru window was so rude, like i was troubling her so much because SHE bent my straw. then when she handed me the new straw she slammed the window closed. wow. best part- i get home, and there are no monopoly pieces on my large fries :( you'd better believe i plan on calling the manager of this store to either get the extra cost of my large value meal refunded or to get some game pieces. horrible. read more

The new remodel is awesome. The only thing I am still disappointed in is the bantering between the workers, it seems there is always an issue with someone. They also have not kept up with cleaning or mopping since redo, but overall it looks great and the food is typical McDonald's food. read more

Why would anyone write a review of McDonalds? Simple. This is the worst McDonald's on the planet. I should tell you that I don't eat McDonald's. I swore it off after reading Fast Food Nation - & didn't eat it much prior. But my daughter enjoys their salads so once in awhile I'd pick one up at the drive thru for her. They get the order wrong EVERY SINGLE TIME. EVERY SINGLE F#$%ING TIME! How can this be? Are their staff brain dead? Order a Chicken Ranch salad? You'll get an Asian salad w/ Ranch dressing. Seriously bad. Try going inside. Your shoes will stick to the floor it's so filthy. Should be condemned by the health department. read more

This McDonald's is a disgrace. The young girl who took my order was ignorant and kept sucking her teeth( yeah one of those) I ordered 2 parfaits( didn't have them) ordered 3 sundaes, 4 cheeseburgers n a small fountain soda. (Not all for me, there was 3 of us....hahaha) The CHEESEBURGERS had no Cheese.....the sundaes were only half filled n we never recieved a cup for our drink. We had to ask not 1 but 2 people for it. I will never eat from this location again. I will drive the extra 4 miles down the street to the next one. The End! read more

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-1 definitely agree. I have been to this location maybe 3 times. Would not recommend ANYONE to go here. You will be disappointed. I hate to say this but when I walked in today I was not greeted when I walked in. Ordered a #9 w a milkshake to drink & a bag of chocolate chip cookies. I am then informed that there is no ice cream after placing my order. I got a refund of the cost of the milkshake. My food became ready it seemed to quick to good to be true. I go to leave no cookies in the bag, my burgers are cold cheese not even melted. Just save your money & do not go to this location. Customer service & food is trash....!!!! read more

Don't waste your time coming to this slow ass place. I don't think I been to a slower McDonald's

There is literally nothing positive to say about this McDonald's. The "manager" was filling in temps on her food safety checklist in front of me at the register. Amirah, the aforementioned manager has zero personal skills. I like many others had a change in what I wanted. Her response was YO DIS DUDE DONT WANT DAT SHIT NO MORE. as she yelled it to him from the front to the back of the restaurant.. I have the app, so I used my free hashbrown. It was missing from my order. I got the hotcakes and sausage, ice cold. Literally. Like they were pulled from the freezer and put in the microwave just long enough to separate. TANWAY ENTERPRISES states they "PROUDLY" own and operate this restaurant. I'd be real careful with this McD's. It's garbage read more

I have left the drive through line 3 times in the last month and ended up driving to the McDonald's in Bryn Mawr. Today was one of those visits. Waited 25 minutes until someone talked to us to tell us three were short handed but still not take the order. Meanwhile people were leaving from the restaurant with bags. I will be going directly to the other restaurant, which took 5 min read more

Fries were cold and stale.... customer service was the worst. Clearly we were annoying the staff and management by being there. They need some change at that store! read more

Literally every time I go to this McDonald's drive through they forget something, and always forget the condiments. The condiments are important people! By now I should know better and check before I leave. It's worth while to drive to the Bryn Mawr McDonald's instead. read more

I live near this McDonalds. I have gone there so many times and it is not a good McDonald's. Slow service, cold food, not friendly staff. I won't go there anymore. I will drive several miles if I want to go to a McDonald's restaurant. read more

If you would like to go to the country's worst, look no further. McDonalds recently spent money on renovations, but it didn't help the service. They are the slowest. The help is rude and most of them really don't want to work. Bad manager and bad management. Something needs to be done. If you go here, you had better bring your own lunch. I am a delivery service driver. We talk to other drivers and none of us want to go there. While writing my review, I glanced to the right and OMG all of the 1 Stars. Utterly shameful! I am not alone. This is a disgrace to the McDonalds brand. read more

They will mess up your order almost every time, no matter how many times you emphasize or repeat your order. Lately, no matter what your receipt says (that the food they gave you doesn't match what the receipt says), they will refuse to remake your food. I'm not paying twice because you can't get my order right. read more

Figured I would pass the time while I wait the 20 mins for my order. NOT fast food. This location is atrocious.. there was one person working the front during lunch rush.. she was not pleasant at all. She didn't give anybody a receipt, so nobody knew their order number. She was forgetting to give everyone their cups. The line was out the door and nobody was at the counter for 5 mins at a time. People were walking out. very disappointed. read more

Let's just say I am a frequent customer of several locations and Ardmore is the worst. I have not complained in writing till today. I went through the drive thru and received a 3/4 full coke. I asked the young man to fill it and he said, "we are out of ice". I repeated that I wanted a full cup of coke and he took another cup of coke from his counter and opened the lid and poured some more in my cup. I could not tell if this was his personal cup of coke or if he was too lazy to get more from the dispenser, but this was totally grossing me out. The manager actually ended up delivering my food and I asked her about the coke incident and she said that it was okay that he did that. When I opened my big mac it was "built" incorrectly with pickles on the bottom and the two burger patties together instead of separated on each bun. It is not my first bad experience there but certainly going to be my last. I will drive a little further and get good service like in Conshohocken. I know it is hard to get help these days, but service to the customers is what made Mcdonalds successful and this was below par read more

I have always liked this McDonalds a reasonable amount in general, but my 5 Star review is solely for one girl who was working the drive-thru. I saw another review saying the same thing, but unfortunately I did not catch the employee's name. It's most likely the same girl, but either way, she alone (easily) gives this McDonalds 5 stars from me. The great service absolutely made my day. :) read more