Overall good burger joint. Chicken sandwich options are tasty. They also have a veggie burger option that's not half bad. The tater tots are delicious and a go to for a side. Staff is friendly. Fair warning though I ordered at 8pm to dine-in and my meal was prepared as to-go (I think it was a hint that everyone wanted to go home on-time, which is understandable). Unfortunate part was the to-go side portions are a little smaller than the dine-in portions. read more

So very disappointing. The food was fine, although my order was incorrect. The restaurant was extremely hot and smelled terribly. The music was loud, and somewhat offensive at times. The bathroom was beyond disgusting, I walked right out horrified. I am sorry to say I will never return! read more

I do it for lunch the other day. There's a private parking lot. There's a place where you can sit down and eat in. The service was fine. I ordered a cheeseburger with jalapeños, avocados, mayo, onions, on lettuce. I also order french fries. The burger was OK. the lettuce was too flimsy for me. The fries were fries! I had a berry drink and it was light and refreshing. I wasn't impressed and doubt I would go back. I may for the drink if I'm in the area. read more

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Dined@ 550 E. Lancaster Ave., Radnor, PA 19087 today and it was terrible. The location is not clean whatsoever. Almost every table had trash all over it. Tables were not wiped down. There were handprints on the windows and furniture. There was only one other patron in the establishment. Someone who appeared to be a manager, who was on a laptop, did not say hello to us, nor care the place was a mess. Our food did not come out together. It took so long that we ate most of our meal, that we asked for the remainder to be taken out. The music played in the kitchen drowns out the music playing in the seating area. The front door is broken. This place should be shutdown. This establishment should be shutdown. It is in an affluent area, doubt many people dine there. Thank you, Disgusted Customer read more

Smashburger has dropped off my top tier burger list. I haven't been going frequently, there are lots of other good options in the area, but I stopped in last night and lamented the decision. It wasn't very busy and I placed my order quickly. He started making my chocolate shake immediately, and that was delivered promptly but that's the best I can say about it. It was woefully small, not even coming close to the rim of the small to go cup. I declined the whip cream, so possibly they leave an extra space for that, but this was a joke at over six dollars. Nifty-fifty's shakes cost a dollar more but are roughly triple the size. The chocolate shake seemed like vanilla ice cream with chocolate sauce, or possibly chocolate ice cream with too much milk. it was really watered down and utterly disappointing. My burger and fries took almost 20 minutes to come out. I'm guessing they were short staffed as there were numerous people waiting for to go orders. The server apologized for the wait and the food was tasty. Fries were hot and the burger fresh off the grill. Besides the shake, and the wait time, the price is a bit discouraging as well. It was roughly $26 for the meal, with tip. Although this is a sign of the times, I think it's still pricey for the product, especially that little shake. Maybe I'm just spoiled by the other burger options. read more

Place is absolutely terrible. We walked in and tried ordering doubles with large fries. They proceeded to tell us that the were only doing singles and small fries, but we could order two singles.... How does that even make sense. Avoid this place at all cost. Wouldn't be surprised if it was out of business pretty soon read more

I'll keep this short and to the point. I really wouldn't recommend this place unless you're in a pinch and are craving a burger. That's the exact situation I was in and I left feeling dissatisfied. When I first walked in, it was around lunch time and I was the only person in the restaurant. That should have been my first clue. When I went to the counter to order, they were out of multiple items, but I finally decided on the Double BBQ Bacon Smash burger with a side of fries and a drink. After getting my number I chose the cleanest table I could find (there weren't many), put my stuff down and got my drink. It wasn't a long wait for my food to come out which was nice since I was in a slight rush. After going to multiple tables to find a ketchup bottle that wasn't empty, it was time to eat! The fries were decent, though personally I think they could have been a little more crispy. They gave me stadium fry vibes if you know what I mean. The burger was pretty average in my opinion. It was very juicy but overall just lacked flavor and didn't have the crust that I expected to come from a smash style burger. I found the burger quality to fall somewhere between a cafeteria and a Red Robin burger. Overall the food was acceptable, but at $20 for this meal (not including tip), it's a hard sell. Lastly, the service was just not up to par. The workers seemed unhappy and generally in bad moods. The one worker was on their phone most of the time when it could have been better spent getting the front of the house in order. The workers were also complaining about another customer because they brought back their food that wasn't made how they asked. For me, this was my biggest pain point and I would love to see them do better. read more

Smashburger - DOUBLE BBQ BACON SMASH - Burgers Near Me - Radnor, Pennsylvania

Nothing special about this place. The service was fine and the people were nice. Very difficult to read the menu. Old eyes, can't see the print at this size font from the from the register. Good luck. read more

I waited over 40 minutes for a burger. This is fast food. I have never waited so long for a simple fast food chain burger takeout. Not worth it. read more

Why bother? The meat was burnt. The bun old. Slapped together. With milkshake over $40. Oh, and they prompt for a tip!! Find a McDonald's and avoid this horrible excuse for a burger joint. read more

Stopped in here yesterday for lunch. Hadn't been to a Smashburger in years. I ordered a regular cheese burger and large smash fry so my boyfriend and I could split them and he got a double burger (don't remember which one). Everything was good I was just surprised by the size of the large fries. I thought it would have been a larger portion then what we received. read more

Smashburger - Cheeseburger with fries - Burgers Near Me - Radnor, Pennsylvania

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Forgot that I even tried this location until I was writing this review and noticed that I was here a couple years back. Unfortunately, nothing has changed. I ordered a mushroom burger. It had one raw piece of mushroom and black remnant pieces from a dirty grill. I went to the bathroom because I started feeling sick. The bathroom looked like it was never cleaned since my last visit and to make things even worse, I could smell the odor of cannabis or a lot of partying skunks all throughout the back. Needless to say, I will never step foot in this place again. I have to add that the young man that took my order was pleasant. Eat at your own risk! read more

We were able to dine in, all protocols are in place. The staff was very friendly. I was a bit confused about the Wawa like kiosk at the front though because it wasn't set up for you to order from but it did reveal your order on the screen as the lady put it in. My mom had the Truffle Mushroom Swiss. She said it was the best burger she's ever had in her whole life. This is coming from a person who routinely crafts her own burgers that in my family's opinion are perfect. My aunt had the Double Smoked Bacon Brisket. She too savored her burger. I had the Double Bacon Smash. Mine was delicious as well but after having it at 2pm in the afternoon I didn't want anything else to eat for the rest of the day. In fact I could have used a nap directly after. Next time I will opt for a single patty. Also, we shared a large Smash fry and it's definitely over priced and the fries were over cooked. Not worth it. Otherwise Smashburger is doing something right. read more

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So slow!! Took over 10 mins for my food, it was good but I don't think I would come back unless time permits.

Smashburger burgers are among my top 3 favorite burgers based on taste and quality alone. I have eaten at this location at least 4 times since it opened a few years ago, and have never been disappointed. This visit in particular had excellent service! You order and pay at the counter, then sit down, and they bring your food out to you hot and fresh. I like the regular-sized Classic Smash with beef; that's what I got this time. I also enjoy their fried pickles or Smashfries, but this time I tried the Brussels sprouts, which were fun and delicious. They offer fountain and bottled beverages, but I just opted for water this time. It was a nice surprise to get a huge cup for water instead of a little Dixie cup! The restaurant is bright and clean. There is a decent amount of seating considering how small the place is. Bathroom was clean and functional. I really have zero complaints. Can't wait to go back! read more

Good burger! I would consider this a gourmet burger spot. I have been twice and I have not been disappointed. I look forward to going back the next time. read more

This was my first time at a Smashburger, and it was just ok. You walk in and place your order and they give you a number and they will bring your food out to you. The place was very clean and well kept. My reason for the 3 stars is that my burger was super greasy ( hubby said his wasn't). I did like you could create your own burger with your choice of cheese snd toppings, however premium toppings like bacon or avocado were extra. They did have a decent variety of fries and sides to accompany your burger. I ordered the garlic smashfries & they were delicious. I personally thought they were a little expensive for what you were getting. I really was not impressed and doubt I will be back. read more

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The service was good but the food was awful. I don't know if the ranch was spoiled or if they substituted blue cheese? The burger was dry. The Brussels sprouts were inedible. read more

Horrendous experience. Ordered food via Grubhub and when it came half the order was missing and the other half was cold, overcooked, and inedible. Avoid this place at all costs. read more

Three stars because the food was good. No menu was displayed. The person that took our order said "it will take 12minutes to cook." Right away I should have walked out. No coke bottled drinks. I got my order of sweet potato fries and I hardly got any for what I Paid. read more

Smashburger - Pathetic portion - Burgers Near Me - Radnor, Pennsylvania

So I go into order a milkshake and fries at 838 and was told that their machine is down because they are closing soon. It says open till 9 and I didn't go in last second. I just think that's unprofessional and also lazy like you could be making more money if you're not turning business away 28 mins before close. I don't like doing this but thought it was necessary. Thanks for listening peace read more

Good food and in a good location. Employees were helpful - and patient. We enjoy visiting.

I just ate here while waiting for my laptop to be upgraded at micro center, and the staff are friendly and courteous. I ordered the Truffle Mushroom burger, but, I had to do it big, an went with a double burger, large fries, and large green tea. HANDS DOWN, THIS WAS THE BEST BURGER THAT I'VE EVER HAD!!! I've eaten at some burger joints, 5 guys, steak n take, shake shack etc, and NONE touched what I had. This is my second time visiting a Smash Burger location, but, the first time here, and it was TOTALLY enjoyable!! Mark and Eugene, along with the rest of the staff are A 1 and very knowledgeable of their products, so, if it's your first time, or you want a suggestion for something new to try, go ahead and ask them. GREAT JOB GUYS!! I'll be back. Lee I'm the one with the #Classic customized cartoon shirt) P's. To the manager/corporate, these guys deserve a Raise!! I'm jus sayin read more

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Understaffed and overpriced for what you get. Go to Wendy's or Chick-fil-A and get better customer service, and a meal that is given to you quickly... and warm! Even McDonald's has better service-- the man making the bags of meals got in a heated argument with someone in the kitchen... a lot of issues management needs to deal with. Probably will never be back here (and my chicken sandwich pic will prove why). read more

Smashburger - Pathetic for $15. McDonald's or Wendy's is cheaper and not as pathetic looking of a meal... - Burgers Near Me - Radnor, Pennsylvania

Food was great. Service was Perfect. Ambiance was welcoming. Everything about this place made me smile and i'm happy that local restaurants care. Idk who works here but they all deserve a raise. I recommend you come here. I got the Carolina bbq burnt ends and it was so good omg read more

I have been here twice now and can make a final verdict - inconsistent! The first time we came here, there was one group in front of us, waited in line for about 5 minutes, and food came out in about 10 minutes. Food was fresh, juicy, and though a bit small, was still satisfactory. The second visit, we went on the same day and time, there were about 3 groups in front of us, and we ended up waiting 23 minutes just to order, and then a other 27 minutes for the food to come out. Talk about the slow fast food! It took us 50 minutes to get our food and 7 minutes to eat it because we were starving. By the time we got our food, our friend had gone next door to Roast and Chop, ordered, eaten, and still had to wait with us just to get our food. read more

In the past I have had 2 bad experiences with customer service but on my third try, I was very satisfied from customer service to food. It can be a hit of miss service wise. I really liked the new crispy chicken Colorado sandwich. read more

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Decided to give these guys a go at it. Who doesn't like a burger? I know the carnivore in me loves burgers, so this will be a great experience. I decided to go with their bacon cheeseburger with nice cuts of thick bacon. The bacon cheeseburger was good, had a nice taste to it , you can tell this want a frozen patty. Bacon goes with everything basically , and added onto this bad boy was simply perfect, with an egg bun holding it all together. They do have some interesting sandwich options, unique combinations with chicken being a second option . I know I'll be visiting a few more times to give this menu a go. Also went with an order of smash fries (shoestring) which has a a great blend of olive oil, rosemary, and garlic mixed in. These little guys (and I'll get to that in a moment) they might have been left on the fryer a little too long which turned into "Andy Fries". I'm sure they are not suppose to be crunchy , maybe I caught them on a bad batch. Only gripe I have is I'm not a fan of shoe string fries, but to each their own. Big hands equals zero patience when it comes to grabbing these little guys. The service was good, the young lady asked if everything was OK as she would periodically do her rounds. The menu has a wide variety of options to choose from soda to milkshakes with Häagen Dazs as the main ingredient. We all know how I feel about the milkshake and burger combination, it pretty much seals the deal on perfection. For those who are not carnivores that come to places like this, no need to worry, they have salads along wit veggie burgers for those not into the meat scene. The crew in here are friendly , making sure everything is to your pleasure. Nice clean establishment , with a good amount of seating. I'll be back again to peruse the menu some more, good stuff over here. read more

Smashburger - Burgers Near Me - Radnor, Pennsylvania

This was absolutely horrible. No fries with order. And "Josh" was very unpleasant over the phone. I had to go in for the refund and the food was cold when we got it. read more

I have to say I was not impressed. I would rather get a burger from Five Guys. I do not understand why Burger chains have to smash the burgers down and let all of those delicious juices run out of them. I would rather have a handmade patty that is full of flavor. When you smash it down it tastes dry. I did enjoy my pretzel roll. The fries were crunchy but lacking potato flavor. All burgers are cooked to order and take about 7 minutes until the are delivered to your table. I probably will give them one more try because I would like to experience Smashchicken. read more

Smashburger - Pretzel Roll - Burgers Near Me - Radnor, Pennsylvania

Came here again last Saturday. There must have been a local basketball tournament because there was a huge line. We had to wait ~20 minutes for our food. That was pretty annoying, but out of control of the restaurant. We split a Mushroom Swiss Truffle Burger. This was surprisingly good. The smashed burger prevails yet again. Their beef blend is excellent paired with the crispy burn the smash gives their burger. It really is quite excellent. The bun is pretty good, chewy, kind of Brioche-esque. Is was impressed that the mayo sauce on this burger really did have a small hit of truffle flavor that was not noxious or unnoticeable. That was pretty surprising for an $8 Burger. Definitely come here and check it out, just don't do during peak hours. They seem to have trouble planning for crowds. read more

Smashburger - The Swiss Mushroom Truffle Burger - Burgers Near Me - Radnor, Pennsylvania

First time. Last time. Very disappointed. Never been so had questions. It seemed much more important to get a name for the order than answering customers questions. Anyway two burgers and onion strings ordered. Mine was a Triple double which is two patties and three slices of cheese. Patties were small. Bun was cold! Bun had grill marks so it didn't make sense that it was cold. Yuck! Onion strings were ok but too salty. Will not return. Five Guys is a much better alternative read more

Smashburger - Burgers Near Me - Radnor, Pennsylvania

Smashburger, I dont know why it took so long for me to pay you some attention but am glad I did. I decided to check Smashburger out on a busy Saturday. The service was pretty fast and the cashier lady was really nice. I liked that us customers have the option, where we can select our choice of meat such as turkey burger, beef, chicken or veggie. We can also select from their pre made burgers such as the buffalo and blue cheese as well as bacon avacodo club, the list can go on. We can also choose our condiments and toppings as well as a single or double patty. I decided to create my own burger and i got the turkey burger with a side of crispy brussel sprouts. Overall everything was delicious. I will definitely be back to try their other items such as their salads, shakes and fries. Smashburger definitely appeals to a variety of foodies and the best thing about the place is you do have the option to have it your way! read more

Ordered thru website at 12:50. Confirmation emails said food should be ready by 12:58. Didn't receive food until 1:25. No explained what was going on except "waiting on wings". Now food is cold. The worst. Go someplace else. read more

For a late night burger this place is awesome the burgers were fresh and juicy and well done. The fries were hot and crispy service was prompt and dining area was clean. Mr. Carter..... read more

Smashburger - Smashburger - Burgers Near Me - Radnor, Pennsylvania

They don't use tamper free stickers for deliveries. It's helpful to know that no one touched the food by having those stickers Quality is really hit or a miss, especially for fries read more

**PLEASE READ** Upon entering the place you'll find a pleasant modern appealing scene with an accommodating staff. Looking deeper, we can see the food is produced well given the ingredients which are probably cheap on the owners behalf. The main fault of this establishment is the rodent feces and black mold you'll find throughout the place if you look close enough, wonder why the lights are dimmed ? Happened to be there on a day the loser owner was giving lip to his employees, I suggest you treat them kindly as he obviously doesn't. read more

Came here during the 'pandemic' of 2020, and business wasn't any slower! Walked in around 11:45 and there was like one worker handling everything, plus more people walking in. They were doing so many call in orders that they barely had time to acknowledge me. So I went online to try to order that way and it said it would be another 15 min. I was on lunch at work so I didn't have time to wait that long... read more

I would highly recommend Smashburger to anyone and try out their nondairy milkshake but I want them to have a vegan whipped cream added to their menu right along with non dairy milkshakes. Their food was delicious. I would give them a five star rating. read more

We came here for a quick bite. You order at the counter, grab a number, find a seat and they bring your order to you. Got the Philly Burger on a pretzel bun and it was quite good. Interesting combination with whiz cheese. It was moist. Size a bit on the small size though. I recommend downloading the app for a free side of fries. The milkshake was quite good but nothing to write home about. Overall we had a good time. Place was clean and service was good however I'm not sure I would return as there are many many more yummier burger options around. read more

Smashburger - Burgers Near Me - Radnor, Pennsylvania