Every time I go there, the rudest people seem to be working there. First of all, they have AirPods in their ears. I'm all for entertainment during shifts, but at least have some manners. I have to pull up to the window because if I wait at the speaker, I'll be there all night waiting for someone to talk to me. The man who works there with long hair is extremely rude. He threw the food at me as if I were bothering him. Nobody is forcing you to work that job--if you don't like it, just quit. There's no need to be spiteful. Worst customer service, the food is nasty, and the list keeps going on. read more

First of all, they said the ice cream machine was down because my friend is black, mind you it's black history month AND THEN they forgot her nuggets mind you still black history month. then when she got her nuggets they were cold and it's still febuary 22nd. this McDonald's does not celebrate black excellence. no sweet tea. read more

I ordered a doordash from here and when i had received it and 1/3 drinks had spilt completely in the bag. It was soaking wet, and with it being so wet this is something that could've been seen before it got delivered to me, but apparently the workers dkd not care and still thought it was deliverable anyways. Terrible! read more

Absolutely the worst  McDonald's I have ever been to! My wife and I went there on a Friday night, and when I drove up to pay we noticed that all the employees were not wearing gloves, when did restaurants stop wearing gloves, not only the manager was not wearing them and she was handling food and fixing her hair. The cashier was not wearing them and handling money and credit cards and made the milkshake and put his hand over the top to close it, and he don't know know to scan a coupon and told me that it didn't work without bothering to call the manager, where I checked beforehand if this is a participating restaurant, what happen to the training!!!!! This McDonald's gets a BIG FAT ZERO!!!! OH BONUS their was a vehicle in front of us that left line but came back and the lady got out and walked up to the pay window to get here food. WHERE IS THE HUMANITY!!!!! read more

McDonald's - LOOK AT THIS Big Mac!!! THE WORST!!!!! - Fast Food Near Me - Bear, Delaware

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Everytime I order something from this location they always mess something up. Whether it be a missing item or stale, cold, and unsalted food. I'm never satisfied with their service and products. I'm tired of paying for something I never receive. I understand teens might work here, but it's literally EVERY SINGLE TIME I come to this location. It's like they don't even care. I previously worked in fast food, and I always put at least a little bit of effort into my job. I learned my lesson, and will never come back to this McDonald's location. The McDonald's on S DuPont HWY remains superior. read more

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Fries are ALWAYS cold and unsalted. Order usually wrong. I'm lucky if I get the sauce I ordered and the straw for my drink, If it's passed 8PM it's a god damn mad house, people playing in the background while someone is trying to take your order, consistent rudeness on a daily basis. I've defaulted going to BK/Wendys/Hardees even though I'd prefer McDonalds sometimes. The one on 896 isn't much better. read more

Every time I go to this store my order is wrong and food is always missing. It's exhausting to have to drive back 15-20mins to get the rest of my order. I'm disappointed. read more

One of the top 5 worse McDonald's around. They are constantly getting orders wrong and not properly handling the error they made. I have even had the wrong order sent outside to me when I had to wait. This last encounter was in the drive thru. I was given the wrong order yet again. Knowing that this is a thing with them I checked my order before I pulled off. I asked for two biscuit steak breakfast sandwiches and I got two bagel sandwiches. When I told the cashier she looked at me as though I was wrong and told me to pull down to the next window. 7 minutes later I go inside and my bag is sitting on the counter and has Not been touched. I had to explain to the staff including a rude manager of Latino decent on dutie at 10:30am on 10/29/2023. What happen. She said you want your money back without any apology or acknowledgment. I said I want my money back plus compensation she said no you get one of the other. I asked her for her name which was not visible on her tag and she refused to give it to me however, the other manager on duty Vanessa was very nice and great customer service, and didn't have a problem compensating for their error. read more

McDonald's - Feed back - Fast Food Near Me - Bear, Delaware

Only accepting cash. We drove to a nearby ATM to then come back and they missed our fries so we had to go back. Then once we got the food everything tasted stale like it had been sitting out all day. We asked for everything fresh so they probably thought it would be a joke. I understand it's fast food but we're still spending our money for inedible food. Waste of time and money. Go anywhere else. read more

The staff here sucks. Take too long. Food semi decent. Worst mcds ever! They hire people who have no clue what to do.

This is the worst review possible, I ordered food and paid for it on the internet just 10 minutes ago and sent my mom to pick it up. Guess what. There's no order there. I checked and I did order correctly from the correct McDonald's, but they have no record naturally. It can't get any worse than this I called McDonald's and spoke to manager and complained and he sounded to be maybe 18 years old, he didn't understand why I was complaining and said the app is not controlled by the store and in fact they are unrelated. Hard to believe a huge chain like McDonald's is that effed up, no wonder everyone waits in line for 45 minutes! read more

Bathrooms horrible , service can be improved, playroom for kids very dirty. I been on the road with my family 3 weeks and never have see a mcds like this before . read more

The service was slow and the food was fine but the employees were rude and did not know what they were doing

This is one of the worst places to visit and eat at. Drive through took almost twenty minutes! When I worked at McDonald's, drive through times on average were approximately 3 1/2 to 4 minutes during rush hour. It's awful, a store with two menu boards. Don't wast your time or money on this place! read more

If I could give a zero I would. I went there this morning at 5am and sat in the drive through for 30 minutes. I ordered 2 sausage mcmuffins and 2 hashbrowns. The hashbrowns were correct but the sandwiches I got were an egg mcmuffin with cheese and a egg biscuit with cheese. I guess the works are too stupid to get orders correct at this location. No breakfast meat to be found. They seem like a bunch of morons that haven't gotten their lives together. I wont be back as I don't trust the food that they serve at this McDonald's. read more

Absolutely the worst McDonald's I have ever been to! No one wanted to serve us and when they did I was told they didn't have the item I ordered when it was clearly on the menu. read more

This McDonald's is THE worst service hands down. I don't know why I keep going back but not any longer. 20 minutes in the drive through and my food was still wrong. Never again. read more

It's funny to read everyone's Yelp reviews about a McDonalds. A MCDONALDS!! Who cares!? You all really have low expectations if you expect anything above a 1 star from any fast food restaurant. Stop taking your date to McDonalds and go to 2SP or Shellhammers. Maybe Ruth Chris's Steakhouse. It's a McDonalds, get over it. read more

The service at this McDonald's was atrocious! I walked into the lobby where there was no one to take your order I waited patiently for someone to at least address me. Which never happened even after several employees walked past me and and a few others who I think were in charge made eye contact and still nothing. I eventually stopped someone again walking past me and a few others and stated I would like to order. He froze and tried getting someone else who waved him off and kept walking. IT WAS LITERALLY FASTER FOR ME TO GET BACK IN MY CAR AND GO THROUGH THE DRIVE-THRU. I guess customers standing in your lobby aren't as important as the door dash and uber orders they were so focused on. As those were the only people receiving service! read more

Come on McDonald's if I stop an order a Coke it should taste like a Coke when I come back in and tell you it doesn't you may want to taste it to confirm that the mixtures correct read more

The only reason I gave it a star is because zero was not an option. This place is rude. This place doesn't listen to your comments. Every get every order wrong. Now that I've vented. I asked for the manager and the manager came out and would not listen to me. This is a horrible horrible McDonald's. I will never go there again. read more

This shit was ass and i would never come again i found a piece of hair in my chicken nuggets and my french fries had no salt so never come her and i want my ones with McDonald's read more

This is the worst Mcdonalds in Delaware. Long line, slow and bad customer service. Staffs and supervisor are rude.

Went there for lunch on a monday, 1 lane of drive thru was closed, they had an orange cone blocking it & an employee standing out there saying theyre only taking cash only. ok fine. got to the ordering board, they said "cash only", i said ok, i had a coupon for a free sandwich, and the RUDE male cashier robotically repeated, with ATTITUDE, "we're only taking cash right now, our machine is down!". Which is BS - they should be able to take a damn coupon! So i said "ok fine" and ordered a quarter pounder with cheese meal. got to the window to pay, they asked me what i ordered- did they not take my order already? is their computer ordering system down too?? i tell them, pay, then WAIT FOREVER to go to the next window to get my food. Finally pulled to next window, they asked AGAIN what did i order. I tell them again for the 3RD TIME. Got my drink & food, pulled away...noticed THEY GAVE ME THE WRONG SANDWICH !! Disgusted, i drove away. Mor0ns. Worst mcdonalds EVER. they should FIRE everyone there & replace them. read more

My name is John, I am a door dash delivery driver. I do hundreds of deliveries per week. I know good service, and I know bad service. Tonight, on Saturday, July 24th at the McDonald's in Bear DE (1401 Governors Pl, Bear, DE 19701), I experienced terrible service. Per the sticker on the door, the doors are locked at 11pm. At 10:50 I walked to the door, and the manager, who was wearing a pink button up shirt, told me that I needed to pull around the drive thru, that the doors were locked and I could not enter. This confused me as I had watched 4 people walk in before exiting my vehicle, but I didn't complain, and did as she asked. I then proceeded through the line where the lady working the second window told me, "you can't pick up DoorDash from here, you need to go inside." I laughed and explained my situation up until that point. The employee at the window then went to look for the order, which she could not find. She asked her manager where it was, and her manager looked at me and said "We have a parking lot," and proceeded to point at a spot in which she wanted me to park. It is now 11:15, and I am still waiting for the order. In the time that has passed, the yelp app has been downloaded on my phone, an account has been created, and I have copied this email to an overwhelmingly dissatisfactory one star review. read more

Stopped for a pit stop on the way to VA beach. I stayed outside with the dog, but the food my husband brought out was fine. Three of us ate breakfast for under $10. No complaints. read more

Horrible food and service is slow. That crispy chicken sandwich was a greasy mess, one bite and it almost made me thow up. I will be getting chicken from Chick-fil-a from now on it's worth the price...ugh read more

There are ok McDonalds and there are terrible McDonalds. Most are terrible. This one is no exception. Go to Chi-Fil-A.

The slowest McDonald's everrrrrrr. Terrible service and slooooow. It's fast food. 10 minutes just to order? 15 to get some food? What a joke. read more

I went to McDonald's today and ordered a Big Mac meal and a Filet o Fish sandwich. I waited about 20 minutes for my meal because of the very long lines. When I got home, I opened up the Big Mac sandwich box and discovered, there wasn't any meat patties between the bread. Unbelievable. I opened up the filet o fish sandwich and it was as hard as a rock. I haven't eaten at McDonald's in about a year and it will be a long time before I go back. read more

Unbelievable. Not only are the people that work at the drive thru consistently rude and miserable. Tonight I stopped by at 8:30 pm. No ice cream, no Mc Cafe drinks, no iced coffee, no apple juice and according to the girl i the drive thru virtually no meat either. How is that possible? Of course there are no signs out either so you get stuck jn the drive thru lanes even though they have nothing you Bot much has changed since my initial review. Perhaps a requirement for employment should be prior employment at Chick Fil-A. They have fast pleasant service down to a science. Eat more chicken! read more

Currently sitting in the drive thru, got here at the 10:55 and it's 11:15 now, slow as fuck! hurry the hell up and make the damn food, fast food my ass... taco bell drive thru was way longer than mcdonald's when we arrived and nobody's there now. fucking weak ass mcdonald's lmao. read more

Great place to stop on a road trip since the state doesn't tax. This is a busy establishment so be prepared to wait inside or in the drive thru during peak hours. Though you have to wait, the drive thru does move fast. Food came out hot, fast, and accurate. read more

Quarter pounder stale roll and taste like old old old grease. Horrible and we pay good money for this. Must find a better burger joint.

Couple of serviceman coming from a football game. Couldn't wait to eat dons, I love this place. However, I walk in and the service is terrible!!! Everything about this place was bad. I almost had to go into the back and make my food myself. Workers are aimlessly walking around the restaurant when the line is long. Poor work ethic, lazy, and incompetent are a few words I'd use to describe this. Need a new manager. But I had a great time laughing at the service and the situation, very entertaining. Probably will go back. read more

This is one of the worst McDonald's. Ice cream machine never works. Orders almost always wrong too, fries cold. Not my favorite location. Need to take some tips from Chick-fil-A! read more

OK food. Typically grimy McDonalds. Bathroom is also dirty. No napkins out for customers, you have to ask for them. Huge line because only one person at point of sale while the manager is just sitting there behind the counter. read more

The worst McDonald's in my area NO cap. They take forever and the workers are so damn rude. The line is always so long. The McDonald's 10 min from this one is a million times better with the best staff. read more

Dirty !!! What a dump. Dirty floors. Poor attitudes. Don't bother. Head up the road to another.

somebody needs to let mcdonald's management know how bad this restaurant is. been waiting at drive thru for 40 min now, fourty minutes at a drive thru?????? i could have went to longhorn next door and ate every one of the waitresses there!!! read more