1- when you pull in to the drive-thru there is an automated voice that tells you to pull forward to the next screen. The next screen, however, is cracked and doesn't work. We couldn't see the menu. Luckily, no one was behind us so we could back up and see the previous menu. The employee was a bit rude about it too. My husband told him the screen was black and said "sorry there's nothing I can do about that, what can I get for you?" My husband said "I need to back up and look at the previous menu." Employee said "you do that." 2- we ordered a chicken nugget happy meal for my son. We get home and there are NO chicken nuggets in his happy meal box. Just fries, the toy and sauce for the nuggets that weren't there. Not cool, McDonald's. read more

The staff was very nice and willing to keep checking on you. My friend placed a mobile order for me to pick up at the store. Somehow another customer claimed that. One employee saw that I was still standing there waiting for my order for at least 15mins, she immediately tries to assist me first before the other orders. At least she is trying to get my order so I can head off and not giving me attitude. read more

McDonald's - a person pouring milk into a bucket - Fast Food Near Me - Bensalem, Pennsylvania

More than half my order was missing. I ordered pick up through my app they never brought it out.... I tried calling the location and number was not in service. So I'm legit SOL on items on my order and have to eat the cost cause the app has no way to report missing items..... read more

The service and ambiance I experienced at this location was EXCELLENT, thank you! The food was beyond my expectation: I asked for "extra lettuce" and was given EXTRA lettuce overflowing:-) read more

McDonald's - Lettuce please you... - Fast Food Near Me - Bensalem, Pennsylvania

I ordered a double cheese burger, double filter of fish, large fries and large vanilla shake on 04-23-25 at approximately 1000pm. I didn't check the order till I got home. When I opened the bag, the filet of fish was a single sandwich. I immediately returned to the store to get the correct order. The night manager claimed i was lying about the filet of sandwich and claimed it was a double that was placed in the bag. So what did i do with the other filet. It was a useless waste of time arguing with this moron, who basically was calling me a liar. I admittedly called her a few choice words which i now regret, but I'll be damned if I'm paying$20 for overpriced food which was not received as ordered, that somebody is going to basically call me a liar. Will not return to this establishment. Now I know why I have ordered fast food since covid. read more

Sadly understaffed and not friendly. Poor commentary on the state of the fast food industry. After several bad experiences I now go to dunkys across the street. read more

We arrived with our young child 1 hour before closing time with the hope of dining inside and found the door was locked. We stood in front of the door reading the business hours posted on it and were approached by a staff member who was sweeping. He yelled at us that they were closed. We nodded and understood, but pointed to the hours which said they closed at 10pm and indicated that it was only 8:50pm. He continued to yell at us that they were closed in a very harsh and angry tone and brought his face up to the glass and stared us down until we stepped away. He didn't help us clarify if the drive-through was still open or why the dining room was closed early. Totally unnecessary aggression and disrespect towards customers, especially in front of a child. We left without even attempting the drive-through because we were so turned off by the treatment. read more

DO NOT EAT HERE! This place is not only unsanitary and disgusting but also immensely biased employers to work for!!! I am a former employee. I worked for this place for merely a week. Upon entering this place i noticed how nice everyone was and smiles on their faces and i thought....hmm...this will be a nice place to work. About 2 days in....i realized...i was dead wrong. Half the staff (majority managers with exception to one person or so) reeked of marijuana all shift long. Stumbling around and constantly knocking things over. Then immediately i noticed the health concerns. Bugs, nats, roaches, you name it. I have photos below of the local health inspectors report. There is one thing she forgot to inspect but you can clearly see all the violations here. Temperatures being off. You name it...its bad. Your lovely fries? Supposed to be kept in the hopper at 28 degrees but is kept at 37! When they get soft and jam one side they sit for hours until the other side breaks then they scoop fries bare handed into the fry vats to fry up. Yum. Dont get me started on PPE. Grill managers seen not wearing masks and just one glove. The people on fries no gloves. Drive thru presenters...no gloves. The pest companies havnt been in the place since January which means no inspections have been done. Managers even the general manager being lazy...listens to sports radio all day. When i questioned other employees of the bug infestation...note: employees are told to spray walls with disinfect every hour or two....no biggie. (Yea cuz bugs love walls? ) Meat and sandwich toppings kept at unsafe temps. When i brought ALL these concerns to managers i was SILENCED. Every time!! Heres the best part...the managers were all covering for another managers drug dealing operation. Yea! Within 4 days I was offered to buy drugs from a manager. Upon bringing all these health concerns and drug dealing concerns...i was terminated on a technicality. Its a shame too because i came here to start a new life...and my first job ina new place...im forced to collect unemployment which hasnt even gone thru yet and won't for quite a few weeks...and... fear even going to work due to mental health.... What if it happens again.... Is this place a cover up for something bigger? What if...every time i speak out i get fired? Should i stop? No. Because...its my right to speak. Find your purpose, Live it daily. Peace. read more

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I like this location! The drive thru is always crowded when I come here, but they get you through very quickly. The food is hot and fresh and the staff are friendly, which is a surprise cause most fast food places, the employees are miserable. This is one of my favorite McDonald's locations. read more

Lunch instead of Breakfast. I mean who does that Lol that is all I know. So the Manager was hard working. read more

McDonald's - french fries and a drink in a paper bag - Fast Food Near Me - Bensalem, Pennsylvania

I just visited this establishment the other night, very unprofessional. We waited in line for about 20 minutes firstly, waiting patiently. The cash register girl held the line up to have a 5 minute conversation with one of the customers. I received the wrong size drink and wasn't given any sauce. Me and my wife were very upset, we won't be coming back. read more

Dined in the morning of July 13, 2024. The manager, a large black woman with a beard was rude and unprofessional. Talking back to customers. Just because she or he was overwhelmed does not give her the right to come at me for feeling for ketchup with my hand under the small counter. That's where they keep it, it's normally kept inches from that exact spot on top of the counter top surface. As I walked away she started cursing me. I asked for a stirrer for my coffee, I got ignored, then I asked another worker and the manager yelled "I gotta go to the back to get it, hold on!" I witnessed other disappointed and frustrated customers whose order they got wrong. I've been a loyal customer since the 1970s. Never again. read more

Sat in line for 15 min to get the order taken 2 Fillet and a medium Fry. I get there they hand me a double cheese medium fry and Small fry (now trash) they take it back give it to the customer in line behind me ( wow lol ) then i wait in spot 1 for 10 min for my food. I cannot believe they have food I had to another customer. But then again I'm not they don't care. Who would you Pay nothing with no chance to advance. I can't wait... read more

McDonald's - Completely raw inside. Does that look edible. Also this McDonald's keeps getting its bad reviews deleted. How much does that cost Yelp? - Fast Food Near Me - Bensalem, Pennsylvania

Good cheese Burger and diet Coke and price very good and the food tastes good also people are very courteous they give you the best food for the price also they have other things on the menu I would give this a 10 out of 10 for being good try it out for yourself read more

6:30pm on a Saturday night they have all the doors locked and are only doing drive thru. I placed my order online for pickup inside but now I have to wait 25minutes in a drive thru line for my order? Make it make sense?!? read more

The Drive thru no matter the time or day. Always a line and can wait up to 30 min for food. Better off going in. But sometimes that dont matter because the lines are just as bad. So expect to wait. The positive is alot of seating and pretty clean.. read more

I placed an online order. My first one. My last one for sure. I can see why they have a 2 star rating. My Big Mac fell apart. It was cold. My fries were cold. I also ordered a quarter pounder with cheese. No onions. No mustard. You can see in the pics what I got. Everything was cold. Waste of money. Total waste of my hard earned money. Never again. read more

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I normally wouldn't go to a McDonalds because I know better. My wife is pregnant and was craving it so here we go.... Waited about 20 mins to make a order with only 3 cars in front of us. Finally get up to the window after another 10 mins where I pay and am directed to pull further up to wait for our food. Finally our food comes up to us. We are greeted with cold, soggy fries. I handed them back while asking for fresh fries. We received the same fries back 3 mins later refried which tasted worse. My wife takes 2 bites of the Big Mac and spits it out. I know this is not "Del Friscos" or "Ocean Prime" but shyt, can we get something somewhat appetizing. Should get half of that star I chose. read more

Ordered food on the McDonald's app for carry out, they locked the doors with people inside eating and wouldn't open them and wouldn't even come to the door. Couldn't pick up my food because the drive thru line was around the building. Save the trip and go to a different food chain. PS they also said they couldn't cancel my order so I lost $10. read more

The apple fitter is...one second I have to pause Gold Roses by Rick Ross and Drake to focus. Okay the apple fritter is like angels getting pedicures. The sweet icing is spread across the top flowing In and out of each ripple of the top of the perfectly baked apple fritter. Inside there is just enough apples in every bite to make you smile. The is cinnamon woven inside the dough, completing the apples inside. The outside is perfectly baked and the inside is sponge like but not gooey. I can tell they did a lot of research and took their time perfecting this apple fritter, before releasing this masterpiece to the public. read more

McDonald's - McCaf Apple Fritter - Fast Food Near Me - Bensalem, Pennsylvania

Hot diggity dog! These chicken McNuggets are a different breed of chicken or something, I don't know what's going on. Those were the most crisp, wet, juicy little babies I ever tasted. I got so excited, because I was like, hold on is this what they taste like now?! But no, I can confirm other McDonald's are still trash and can't cook chicken like that. DANG were they fresh. Couldn't finish my sauce, didn't need it. read more

This place is horrendous. Food all over the floors, cooking equipments filled with oil, understaffed every time, drive thru line wait is more than 5 minutes, pick-up service is a 10 minute wait, sitting area is hardly cleaned up, barely warm food, and the food preparation is carelessly handled... Good thing I didn't even bother going to use the restroom. One can imagine how unsanitary that can be in there. Wish I can give this place no stars read more

McDonald's - Fast Food Near Me - Bensalem, Pennsylvania

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The only reason I give this a one star is because the cashier was very nice. The service at this location is extremely slow! I've never seen anything like it! Slowwwww and rude af! The manager at this location barks at the customers and encourages her staff to fight customers and refuse service if we ask questions. We asked why was the food so delayed and she ate us alive! Yelling saying there's orders before us etc etc . She could've delivered that message in a much more professional manner but she's rude and nasty. She is extremely unprofessional and unapproachable. I would never return and that manager needs training on how to deal with customers. She's horrible and she's training the others to be like her. read more

It's one of the better ones around here, maybe even the best. Maybe. Service tends to be slow but it's not that big of a deal and only like an extra few mins. read more

My experience at this McDonald's is less than stellar. I walked in and this employee was behind the counter on his phone. Not lifting a finger to help any customers. I'm fact he had other employees help me and another customer. This pissed me off. Left a bad taste in my mouth. It's poor customer service and unprofessional. I emailed corporate. A guy replied named Mike Anton and he did apologized, but refused compensation. I told him it was poor customer service, lack of caring, I was left standing there with other customers feeling unwelcomed. He didn't reply to me at all. I emailed him 2 days later and told him since you didn't reply will take it higher. He replied 10 minutes later with " What exactly is your loss?" That is rude and now he is getting smart and argumentative. read more

Every single time I come here they forget something or less something up! Good is usually cold because then u have to go in for them to correct it! Staff is rude and management too read more

I don't know why we put ourselves threw the pain ... Everytime we come here the service is so slow no matter the time of day

For the third straight time in the last two months my order has been either incomplete or incorrect.

I think this food was not good at all and I was barfing all night when I got home. I was disappointed in the appearance of the restaurants atmosphere because it was disgusting and smelled bad. I actually went throught the drive thru and still smelt it!! I'm never coming back read more

I love this McDonald's! It's really delicious, the service is A-MAZING and the seating is great! Very good place to eat, it's never too loud or too quiet, and there is friendly workers there. Amazing :) 5/5 read more

Terrible - i alway's have problems at this location ....food is always cold or order gets messed up- go to 1230 street rd location .....way better read more

I've visited this McDonald's 50 times in the last few years but I hadn't been there in about a year until 11/3/2014. I arrived at 8:15am in the drive thru. It took 5 minutes for someone to actually acknowledge that I was sitting there waiting to order. This also happed with the two cars in front of me. So I waited from 8:15 to 8:30 in the drive thru line before I could even place my order. Once my order was placed, I pulled up, paid for my breakfast and pulled forward to pick it up. It took a few minutes more before my order was ready. I thought maybe they were waiting for the hash browns to finish cooking. After receiving my food, I pulled into a parking spot to eat it. The egg on the mcmuffin was cold and the hash brown was also cold. I have no idea what the staff was doing that morning but it was definitely not focusing on customer service and food quality! read more