one bun burger ? Seriously ? Who does that? And you guys have this as one of your pricier item too . What a shame. read more

McDonald's - One bun chicken sandwich. - Burgers Near Me - Bonsall, California

Ordered 2 spicy crispy chicken , and it wasn't that, not even close. No pickles , no fried chicken .The nuggets were hard and tough , won't even bother wondering what was in it. I mean I wasn't expecting a Michelin star food, but just to fulfill my cravings. The food did not even taste like food, you know what I mean .. tasteless !! read more

Sweet tea instead of regular, no sauces, no napkins. Check your bags before you leave here people because they will screw you. They had 5 cars waiting in the drive thru waiting area parking lot so long that people started walking up to the window demanding their food. There was a language barrier as well and that's a big issue. read more

Just get an order right, just once, please. They keep getting my order wrong, I shouldnt always have to check my bad to see if they gave me the correct stuff. read more

I say these things because I also usted to work at McDonald's as a manager so I know how it's suposted to be

I guess McDonald's doesn't supply this location with everything they need waited in line for 10 minutes just to find out they were out of ingredients for certain items read more

Is it me just getting old that I seem to be finding little things annoying.. This is a first, pulling up to a drive-thru window and finding the employees arm stuck out the window with my food order! Really did that make it quicker for me to go thru? No, because you still had to hand me my drink. I also see a safety hazard there in this picture. I found it to be rude, and not beneficial in any way. Why a 4 star? I think the guy was just clueless. He was polite, and gladly changed my drink when I asked for no ice at the last minute. And they continue to get my order right. read more

McDonald's - Cream cheese pastries, having some with their yummy coffee. - Burgers Near Me - Bonsall, California

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This Mc is alright it is a little weird because its connected to AM PM. Yes the location is great but the parking lot can be pretty busy because of Am Pm. Also there's no playground for the kids just to let you know. Employees are pretty friendly they always say hello and all that kind of stuff. read more

Wanted to go to a different place to eat, but was stuck in this parking lot. Decided to grab a couple sausage mcmuffins. If it was not for the crazy lady in front of me complaining that her order was more expensive than the combo and the employee told her its cheaper with the fries but she didnt want fries. So anyways, I finally got my McMuffins and they were actually very good, toasted perfect and the sausage was nice and juice. The cheese also was melted perfectly. I was pretty surprised when I wanted a burger but got something that put a smile on my face. read more

McDonald's - I wonder if it's real? - Burgers Near Me - Bonsall, California

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Every time I try to give them a chance they always ruin it. From messed up orders made wrong or missing items, to advertising things they don't even have and tricking you into paying for them just for you to get to the second window to say they don't have it. Something is always wrong here no matter what time of day and they really need to do better. read more

This place has the worst restroom I have ever seen. To make it worse no one is really maintaining it so it goes to waste quick. This Mc Donald'c is weird because its connected to an AM PM. The parking lot can be pretty busy because of Am Pm. I would recommend you don't use this Mc Donalds. read more

Does this location have a manager? The worst employees who act brain dead. When you talk to them it is like talking to Zombies. This location is close to my home, but I will NEVER come back. This is about the 100th time I've ordered a simple item and they mess it up, it is cold or they act like I didn't order it right. Where is the manager? I'm going to report this McDonalds to corporate. Seriously, this place is gross. read more

Have been going to this McDonalds location for a few years now and even though I've had a few issues with my food here sometimes, this location has gotten way better. The food is good and the employees do a good job. Would recommend eating here. read more

There sprite was so spicy !!! I took a sip on my drank and said ahhhhhhh. The food and staff is bussin'

Do not waste your money. I door dashed from this McDonald's on 11-13-22. My wife's burger was smashed, the apple pies were stiff like they were a day old, and we didn't get any ranch that we paid for. read more

this mcdonalds put a sonic toy when i asked for a squishmellow and i was really looking forward to having a cute squish mellow....

Today is November 1st @ 6:30 pm I was at the drive thru. I ordered a fish fillet with no sauce and a happy meal. I literally was waiting at the window for 5 min while these kids inside were talking to each other and cursing and not even acknowledging me at the window! I checked to see if my food was right and it was so I drove away I live in Temecula and commute to Carlsbad for work I reached into my happy meal and the damn fries were cold and they refused to give me extra fries when I asked in the first place I even paid for. The young dude that worked the window that night needs to be fired immediately especially cursing with his employees and giving me severe attitude. Will never go again it's so sad cause I like McDonald's sometimes and they disrespect customers. read more

This is the worst customer service I have ever received from a fast food chain. Not only did I drive all the way from the other side of the 76 just to go to this McDonald's. They got my order wrong on Monday night. So I contacted them and spoke with Irene or Eileen . (She was the shift manager in charge at the time) she mentioned that I could return to get my meal replaced at no charge and took my name down. Told her I could not return that evening because I had drove far already and it was late. So I returned the next day (Tuesday night) A man who pretended to be the manager (because he was being very rude to me and questioning me about the the entire ordeal ) that's is why I don't believe he was the manager . Gave me a hard time. My question is why did she ask my name and tell me that I could come back for a free meal and just to mention my name and it would be ok . I don't see why the person at the window couldn't just look to see where they wrote down all their wrong orders list instead of questioning me like I was lying. They waisted my time Monday night by getting my order wrong and here they go waisting my time again with nonsense questions. Pathetic and unprofessional. If he is a manager like he said he was . He definitely needs more training in customer service. read more

I don't expect much, however this is the worst place ever, staff have no idea what they are doing, service is terrible.

Good staff, very friendly & nice. But the food looking bad & nasty. Should definitely try harder on making the food look decent. You don't want "Covid nuggets" read more

McDonald's - a box of food and a container of sauce - Burgers Near Me - Bonsall, California

I understand these are difficult times. But getting someone's order right has been an issue with this location for the last 2 years ive been patronizing this normally great brand. This particular franchise is just god awful. Even for the brand. I normally love cramming this delicious fast food gold into my throught hole. But this branch leaves a bad taste in my mouth. Also these chumps don't do all day breakfast. Im still probably gunna eat here but thats my shame to bare. Anyways. Get yo Shiii together. Also, make up your mind about your 2 for $6 special....... read more

McDonalds, you drive thru policy sucks. It seems that every single time I come here, I am always put in the reserved pickup spot and watch 3 to 5 families leave with their food. I feel that 2 meals should not be so difficult to make. It is called a drive thru; you order, pay, and pick up your food. It is very frustrating to have to park and watch other families pass by as I wait five to ten minutes to get our food. read more

wow. Thank you for continuously leaving bad tastes in our mouths! This is the second time I've gotten food poisoning from this location! cold food, orders constantly wrong, UNBELIVABLE WAIT TIMES! PLEASE replace these useless employees with robots already!These employees are shamefully negligent with the quality. Thanks for continuing to be stereotypical fat, lazy, unskilled, fast food workers. You guys don't deserve $15 an hour. Let's get some teenagers instead of low work ethic adults. read more

Favorite McDonald's location. Super sweet employees and my mobile orders are always correct :) prices are great and so is the service.

Worst customer service I've ever experienced. I ordered two happy meals and a grilled chicken sandwich from the drive through. Upon getting to the pick-up window, I was asked to pull into the parking lot to wait while one of the happy meals was being finished. While waiting, I decided to take a few bites of my chicken sandwich. After the first bite, I thought it was a little undercooked. I spit it out and tried another bite. Definitely undercooked. I went back through the drive through and told them the chicken was undercooked. They told me to come to the window to talk to the manager, who immediately started rattling off about "strict food safety protocols" and "monitoring of all food temperatures" and blah blah blah. That's all great and dandy but I've been eating grilled chicken for a long time and I can definitely tell when it's undercooked. The manager then accused me of trying to get a free sandwich, saying I already basically ate the whole thing. I wouldn't consider the two bites that I spit as "eating the whole thing" but let's not split hairs. The manager then begrudgingly gave me a crispy chicken sandwich. Overall, it was a pretty irritating experience over a $5 chicken sandwich. I'll never go to another McDonalds again because of this lousy "manager" and I'd suggest you guys steer clear from this location in particular. read more

The manager was not very friendly. The staff forgot part of our order. I tried calling but no one ever picked up the phone. So two weeks latet when I was bavk in the area I claimed the remaining part of my order(two apple pies) Got the frown and foubt from the manager. read more

Great little spot and it had the best music I've ever heard for a Mc D's this place the people here are nice and the service is quick. Food was good also and very convenient location! read more

McDonald's - Front of store - Burgers Near Me - Bonsall, California

Went in the drive thru. There was a line of cars, but they moved quickly. The girl at the first window was nice and happy. The lady at the 2nd window was nice as well. Got all the food I ordered and it was hot. read more

This review is not about the food - I have lived here now 8 years and this McD's "was" a dump = Terrible Within the last few years a new franchisee took over and it has been a tremendous difference - Initially they totally remodeled the place it is very modern and clean . Every new product (food and other) that corporate initiates is here - The new owners (not a company store) are friendly and approachable as they have now many multiple locations . This is a second generation family with McDonalds - The employees are respected and you can see that they take pride in their job , the location and personal customer service . A obvious difference in moral. Amazing what a reBoot can do for a business Unfortunately the property is shared with the ARCO - AM/PM and with that the parking lot and bathrooms are often a mess . This is not the fault of McD's it is just the reality of the location JFTR : I have never worked for McD corporation in any capacity, yet as a long time (lifelong) business owner it is amazing to see what can happen when people who care take over a business - BRAVO read more

My greeting to the intercom was just give me one second and they had me wait for manager that when I called never knew about the situation for over 20 minutes worst Service I've had read more

This McDonalds is always fast with the drive thru and their employees are always friendly. They have never messed up my order!

The door says open at 5 am at 5:20 looked like no one was there. The door was locked still. Went to AM PM was told they opened late Saturday too it was about 6 am. read more

Good food good place to stop by if your in a hurry. Employees are nice and do there work read more

Won't serve a quarter pounder meal with small fries and small drink. Guess they don't like money.

This drive thru is soooooo sloooooooow. Every time I come here. 15-20 minutes in the drive thru. How can it be so hard to assemble a sandwich? read more

Best McDonalds drive thru service I have ever received. Eric was so pleasant and friendly as was the older woman who prepared and handed us our food. Nothing particularly special about our hot cakes. They were yummy but the excellent customer service deserved recognition:) read more

Terrible service. Forgot part of our order and when we drove all the way back would not give us anything for it. Will never pick up the phone at that location. read more

3rd time they screwed my order, they never double check the order then short me on food, by a lot then when we go inside the manager lies to our faces then makes any excuse to get you out. Very shady way of doing business read more

Went to McDonalds for breakfast. They ran out of sausage and so were not selling any breakfasts with sausage. Crazy. I was so disappointed.

Worst dining experience I have ever had. Went inside for a carryout order. Approximate time was 5:15 PM on Monday evening. Large multimedia display flashed 2 for $5. What I believe was an assistant manager greeted me and said hello, can I take your order? I started to speak. She then said, "Hold On" and instead put a customer in front of me. After she completed his transaction she finally said I could order. When I asked for 2 for 5, she said she would not be able to permit me to order what the sign offered. She said the promotion was no longer. I said, "Why does your flashing display say it was available?" She disagreed that it said this until she looked over shoulder. She said she said they had been working all day to have the special removed. At this point I knew I was being lied to and I nicely demanded she honor the signage. Once again, she refused to honor the deal and instead called someone to verify. Once she came back, she turned the power off to the display and said she would not honor the 2 for 5 and simply turned her back and walked away. What is wrong with you McDonald's that you hire such a rude manager and do not honor your own ads. Don't worry. I will tell everyone in Bonsall how shabily you treat people! And go to another fast food chain going forward! read more