LET ME TELLLLLLLL YOU!!!!! 10:30 on 3/25/26 I had the best experience with sis, PAM, and Quan! Had a small incident with a Lyft driver and my friend heather and I were waiting quite some time. Hungry of course !!!! They let us order! I appreciate all of them very much and to the people honking behind us because our car was invisible, RUDE YOU NEED A POCKET FULL OF SUNSHINE !!! read more

Took a wrong turn and ended up in their parking lot. Fate. Seriously the longest wait in a drive thru line in several years. Cracked me up watching an employee who was obviously told not to water the shrubs with customers in the drive thru. So he didn't. He did stand there for at least 15 minutes, hose in hand, waiting for everyone to leave. Smart guy, really. This is the first time I've heard a totally automated order taker. Naturally, it didn't work. "Will you be using the mobile app today?" Yes I will "What is your four digit code?" 4376 "What entrees would you like?" I'll have 2 double cheeseburgers, no onion "That's not available with this offer you may order Chicken nuggets or double cheeseburgers." ARE YOU KIDDING? Thank goodness for Nicole. She cut through the BS and put the order in flawlessly. Much less frustration if you just give her ALL the orders. Too bad Nicole isn't in the back cooking. Everything came out tasting like a salt lick. We most likely will not be returning. 05/24 read more

McDonald's - When the cars are gone I'm watering the plants - Fast Food Near Me - Canal Winchester, Ohio

The absolute worst! While I know that fast food is unhealthy and not good for you, why does every fast food chain have to be the absolute worst these days?! EVERY time we come to this McDonald's , something is ALWAYS wrong. This trip in particular, I received a burnt cheeseburger instead of a McChicken (even though the wrapper says it's a McChicken), I received a Diet Coke versus a Coke, and we did not get any our sweet and sour sauce dippers for the girls' two orders of nuggets (a 10-piece and a 6-piece). It is SO frustrating! Especially when you have a $30 order. While I am here, I might as well mention my breakfast order the other day. I ordered a Sausage Egg McMuffin and a Hashbrown. I decided to use my McDonalds rewards to get a free Sausage Egg McMuffin. I guess this was a mistake because they gave me the oldest sandwich possible. The English muffin was so hard that I had to eat the sausage, egg, and cheese by itself - I literally could not bite into it. I keep telling myself that this is a sign to just not eat out...but still disappointing when the kids want McDonalds. read more

McDonald's - My McChicken...(ALWAYS something). - Fast Food Near Me - Canal Winchester, Ohio

Manager was rude to me. I thought we were kind of friends. But, she said the wrong thing to me at the wrong time. I am going through a very difficult time in my life right now and she knows it.. After talking to her about it a little bit, I ended up in tears while I was eating because of what she said to me. Someone in the customer service industry needs to be very careful with their words to their customers. Words matter. I was so upset. She ruined my meal. read more

If I could give zero stars I would went yesterday around 11am ordered hamburger and fries and chocolate shake. Hamburger bun burnt hamburger itself was old and dry and French fries must of been from the day before, And you call that a chocolate shake I call that nasty . Young lady who took my order ask me 3 times if I ordered a chocolate shake told her yes , No thank you nothing didn't give me how much I owed. Got to first window gave her cash and she just looks at it and closes the window, She does like her job that's apparent that attitude , Second young lady was rushed hands me my food tells me strolls in the bag. Thank you. Have a nice day slams the window shut. I understand their kids and they don't want to be there. The comment sense would tell them that if you burn something you don't serve it to a customer . read more

We will start off with first when they brought my order out to my car they said "for allison" when the bag clearly said aiden. But yes it was my food. But everytime i order something from them they get it wron. This time i ordered a double cheese quarter pounder with no pickle add lettuc. Got no lettuce and extra pickles? Good job mcdonalds read more

McDonald's - Fast Food Near Me - Canal Winchester, Ohio

This place is hit or miss. I have more luck hitting it later in the night. I've been going to this McDonald's for maybe two years and I didn't realize how low ratings it had but the last few times I've had this place. My food's been hot , it's been out quick and correct and that's all that matters to me read more

Worst McDonald's I've been to. Food is always cold, employees are rude. When you order food it should at least be hot. They should consider new management to monitor the terrible service they provide. read more

McDonald's - Cold Double Cheeseburger. Cheese isn't even melted - Fast Food Near Me - Canal Winchester, Ohio

Filthy! Dirty! Gross! Tables, floors, counters and bathrooms! Runaway My family and I were trying to have a quick breakfast on our way to Ohio University, and had to leave as it was too dirty to actually eat the food in. read more

It's McDonald's so it can be hit or miss. Never had any major issues here. Some employees are friendly, some aren't but the food is always tasty! read more

McDonald's - Bacon Egg Cheese Bagel - Fast Food Near Me - Canal Winchester, Ohio

Went to meet a friend for coffee, lobby was closed at 10am on a Friday morning . Signs of the time are signs saying they need staff. It's everywhere. What happened? read more

did a mobile order and the service they gave us was bad. we got 3 sandwiches, nuggets and 2 drinks i asked for a doctor pepper and gave me root beer asked for a new drink gave me root beer again the nuggets they forgot it. we has to ask for it. they threw my daughters nuggets like it was garbage. the ambiance of the place were complete assholes. rolling their eyes and cant do their job right. read more

McDonald's - how my daughters 6 piece nuggets came - Fast Food Near Me - Canal Winchester, Ohio

Delicious food and super nice atmosphere. Plus it's all at an affordable price. I can recommend it. read more

McDonald's - the front of the restaurant - Fast Food Near Me - Canal Winchester, Ohio

Sandwiches are subpar. Fries are the best thing on the menu. Decent service. All size drinks are $1!

ordering was a nightmare. They're using an artificial intelligence thing to take orders through the drive-through, and it kept getting things wrong. Very frustrating. read more

Waited half an hour in line for a quarter pounder and some nuggets. Got a Big Mac instead of nuggets, fries are half full, apparently the two younger workers were too busy talking about their relationship to remember I got nuggets but somehow remembered my bbq sauce? Idk it was a dumpster fire. read more

McDonald's - French Fries - Fast Food Near Me - Canal Winchester, Ohio

When will this McDs ever be decent? Cold food, crummy bacon, rude staff, dirty tables, bathrooms that are not what you would expect. The community deserves better. Hope that happens soon. Someone needs to do a complete overhaul with a number of things. read more

Slightly disgusted over watching the staff handle food without gloves, playing with their hair WHILE handling the food. Bullshitting while the customer is waiting for their order. Customer waiting for someone to take their order, then had to ask who is working the register to be told she needed to use the kiosk. Extremely disappointed how once a prominent facility has fallen into a piece of shit facility. Tables are nasty. This will be the last time we patronize this dump! read more

McDonald's - Crap that's been sitting here for at least 15 minutes, if not more! - Fast Food Near Me - Canal Winchester, Ohio

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I tried using the app to order the 2 dollar medium frappe which was a special. The app would not allow me to get the frappe at that price because it said I had already used the coupon. I had NOT! The location I was at would do nothing to make it right. Think twice before engaging with the staff at 6161 Gender Road in Canal Winchester, Ohio. They are of no help. Off to Tom Horton's for me. read more

Today, the girl in the drive through was taste testing the McDonald's drinks. I seriously thought that this McDonald's couldn't get any worse after going in one morning with my son, and every single booth was nasty with crumbs and sauce and liquid on the tables. The bathrooms are always gross. Idk how this location is still in business... I hate leaving bad reviews too. read more

Charged for medium got small do not recommend customer service was bad 1/10 even when we asked they said it was

Turned to complete shit. Used to try to give them the benefit of the doubt but they just SUCK

20 min to get your food using your drive thru is absolutely ridiculous. Where is the owner to this damn place? Why don't you care about your service??? read more

McDonald's - Fast Food Near Me - Canal Winchester, Ohio

I drink mango smoothies from this place like crack, I just got back from a football game and they said they were out #brocken. They were probably lying soooo. -100000/10 read more

McDonald's - Me being Brocken - Fast Food Near Me - Canal Winchester, Ohio

Went there and got a happy meal for the movie Luca and when I got my toy it was a Scooby Doo Daphne toy not a toy from Luca.

So I've lived in Canal Winchester for only two years and I typically don't eat fast food but every now and then I would like a cheeseburger. I have been to this McDonald's a few times and every time they mess up my order or I have some asshole employee smarting off to me. I came there tonight and they gave me somebody's food then took it back and told me it wasn't mine after the fact that I put my hand in the bag. Asked me to pull up to the third window and wait on my food. I watched at least 12 cars go through the drive-through as I sat there and waited on my two cheeseburger meal. I walked in there and asked him where my food was and nobody knew they thought that I already received my food and I told him no and then some older gentleman behind the counter starts yelling at me smarting off. First of all I wasn't even speaking to this man and he decided to chime in and start screaming at me that way the whole restaurant heard it so as I am I yelled back. I wouldn't even waste my time writing this review but like I said each time that I've been to this place I have gotten horrible horrible customer service to the point where I was ordering my food and a gentleman in the window was playing games with me regarding my food and my drink trying to make me seem like that I had already received my Coke when I didn't. Horrible customer service read more

Place sucks, NEVER prepared for rush at around 6pm, usually wait for 20 min + for my food on a weekly basis - it's not rocket science , it's fast Still HORRIBLE, smh ... idiots read more

I was going to get a small shamrock shake at McDonalds and then get a single hamburger and small fries at Wendy's. Then I thought I would just get it all at McDonalds. BIG MISTAKE!! I ordered a hamburger with extra tomatoes and lettuce. At other fast food places I am usually charged 10 to 25 cents for this. McDonalds charged 40 cents. Okay. I was assured the hamburger also included an onion slice and pickle. When I got home I had the most pathetic hamburger I have ever seen: NO lettuce, NO onion, 1 pickle and one slice of tomato. For this I was charged an extra 40 cents.. Rip off! Wendy's also has better fries, IMHO. And Wendy's has never failed to give me the extra tomato and lettuce I request. the shamrock shake was the only good item. Gayle R. read more

McDonald's just stole money from me, placed curbside order they never came out called location they said they would have it right out, they never came doors locked, gave up, called McDonald's complaint line, they said they would escalate it, yeah to the location.... read more

I have been very pleased with the service received at this McDonald's location. Interestingly enough, I have had positive experiences with all of the fast food restaurants in Canal Winchester. I'm not sure if it's just a general vibe of the area, or what. But Arby's, Skyline, McD's, Wendy's, etc. have all treated me well. Wait, I take that back...Taco Bell is the one exception. Had a terrible time there. But, this McD's is great. I have been there about four times. Each time I had a pleasant greeting and send-off, and the food was well-prepared and tasty. I hope they continue this standard of excellent service. read more

Coming through the area with trailer; unable to pull through drive-thru, I chose to walk up to the lobby since there were several people standing outside. I learned from the 2 Kroger employees standing outside with another employee they were closed after I interrupted their very important conversation judging by the amount of profanities exchanged. Fortunately the manager was able to come out and tell me sorry they can't help me and I should use an app next time. 0/10 read more

This was my first time at a different McDonald's. Went through the drive through. They were very nice. Normally people that work drive through at night are mean and rude. Not here. Got a Happy Meal for the first time since I was a kid. Chicken nuggets and double fries with a small coke and a toy. It was really good. They must've just made the chicken nuggets because they were hot and really yummy. The fries were great as always. read more

McDonald's - a red box with a smiley face on it - Fast Food Near Me - Canal Winchester, Ohio

This is the most disorganized "fast food" restaurant. We ordered hot chocolate and it took 30 mins to make while I watched people stand around. read more

Not really sure what the logic is, but I just came thru at 535p on a Wednesday. Dinner rush, right. Slow to order. Slow to move thru the drive thru only to be the 4th consecutive car pulled up from the pick up window to a waiting area. Then I watched my order be taken to 2 cars before it makes it way to me. This makes no sense read more

Good will come out good sometimes but their service is just so careless they don't look T you when they hand out food would rather carry a conversation on with a co worker and today I got 2 OJ's one came out full the other barely above half they just don't care read more

This is by far the worst McDonald's I have ever been to....I recommend in desperate situations! Just today we went in there and they said they weren't serving breakfast or lunch?? What the hell?? May help if they didn't hire only romper room rejects! read more

It's okay; I don't come here anymore since I've became vegan but doesn't matter cause they usually got all our orders wrong and would charge for things we didn't get. I loved breakfast at any McDonald's when I was a vegetarian and would just get a egg and cheese on a English muffin but they ended up putting meat which the manager apologized but the girl who took my order got an attitude and said I wanted meat; which is weird cause I told I was a vegetarian. read more

If in the drive thru go to the outside lane. They will skip several inside cars in order to move the outside.

Against my better judgement I stopped at this location on Gender Rd in Canal Winchester. I ordered a fish sandwhich, fries, and one of the frozen drinks that takes whipped cream on the top and then caramel sauce on top of it. I was handed mt drink with no whipped cream and they just put one of the flat lids on it so the caramel sauce stuck to the lid and was not in the drink. As the lady pushed it into my hands she said "no whipped topping" and turned around and went back to the DTW. I asked the girl taking orders if they had whipped cream and she checked and said no they were out of it. I CANNOT BELIEVE THAT YOU ARE OUT OF WHIPPED CREAM!!! The drink was terrible weak tasting as it was. This location continues to go down hill. Employees are rude and have a bad attitude. I will go over to Diley Rd location next time. What's the problem with the Gender Rd location? read more

everyone there is rude and the employee at the window started cussing for no reason just because i said i didn't order a root beer and my food is always messed up. read more