Stopped here for breakfast because there is no other option between school drop off and work. I do not like ordering at the kiosk. Big negative. Had the special sausage cheese McMuffin. Just average at best...not impressed. Would not order again. Had sweet tea and wow, it's super sweet. Will get half and half if I ever have to go to a McDonald's again. The cups are SO flimsy!!! I was shocked. Have to hold it with two hands. My McMuffin was delivered quickly and was just barely warm. Ate inside and the workers are EXTREMELY loud here. Will not return read more

McDonald's - Fast Food Near Me - Cary, North Carolina

Ordered dinner for three of us on the app, drove in and joined the drive-through line. While they did get the entrees and drinks right, there was a 5 minute wait at the pick up window for them to get them into a bag, but the bag had NO straws, NO napkins, NO sauces, and NONE of the special grinch salt for the fries. A quick u-turn and a trip inside to get the missing items, another 4 minutes for a human to show up at the counter, and not so much as a "oh, sorry" from the uninterested employee. Final talley: they missed over 2/3's of the items that were supposed to be in the bag, but at least they took a long time to do it. The McD's on Walnut isn't that far away. read more

Super disgusted. This is literally the amount of fries that came with my order. A huge ripoff. Will not go to this McDonald's ever again. I rarely go as is but when I order my grandson a happy meal I expect to get what I'm paying for!!!! read more

McDonald's - Happy meal nuggets. - Fast Food Near Me - Cary, North Carolina

This McDonald's will not honor the deals on The McDonald's app. Either that or the employees are not aware of the app specials even with the code! read more

McDonalds 3494 Kildaire Farm Rd. Cary, NC 27518 A+ Gloria's constant smile is infectious! Very courteous too. I'm here often and she's always on the move... She takes great pride in her work! Awesome young role model for sure!! CJ read more

Food good hot service with a smile. Fast accurate order. Constantly cleaning tables with disinfect . Stays busy at night.

It was horrible, the lady got pissed at me for ordering like girl just put my fries in my bag, there was a EYELASH in my fries. Like girl. They forgot my straws, no drink tray, soda had no flavor, the sweet tea lemonade had no lemonade what's so ever , my fries were cold , my lettuce was old like let's get it together, if you can't do ur job don't work there , she had an attitude and rushed me read more

McDonald's - Eyelash on fry - Fast Food Near Me - Cary, North Carolina

Everyone on here leaving bad reviews is just a stuck up loser. It's McDonald's.... It's not a 5 star restaurant no matter where you go in the country. Idk if I've ever left a review on yelp before but this made me mad. Lived within a mile of this McDonald's for over 15 years. Probably go here 2-3 a month and have never had a bad experience. The people experiencing rudeness are probably being rude to them first by laughing while ordering, saying stupid things, or changing their mind several times like most people do who order drive thru. I'm not the biggest McDonald's fan by any means. But when I want McDonald's I know what to expect and when I go to Ruth Chris or the Angus Barn I know what to expect. This McDonald's is just as good as any other one out there don't let these people with nothing else better to do tell you otherwise.... read more

McDonald's - a photo of a football player on twitter - Fast Food Near Me - Cary, North Carolina

This place is always a wreck. From waiting 30 minutes for a chicken sandwich to getting home and missing items to items being burnt which makes them taste weird. I hit my limit this last time, as my nuggets were all covered in little black burnt bits from what I'll assume to be the fryer that hasn't been cleaned. It tasted oddly disturbing. read more

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They just give you whatever food they feel like, the last 3 or 4 times I've been there the only thing they got right was my drink. Would be 0/5 stars if I could. read more

Is order here 1-2 times per week and the food is amazing. McDonald's is my favorite restaurant. There is a man who works there and I see him every Saturday morning after hockey and he is so funny and always cracking jokes. Amazing place!!! read more

While sitting in stall #4 at the Cary Walnut McDonald's I used the McDonald's app to place my order. A breakfast meal for my son and biscuit for myself. It was breakfast time, the line was long and I've used the app more than a dozen times without issue. I checked the location, placed a "reorder" set stall #4, paid and waited. I knew something wasn't right after about 10 minutes had gone by. THE APP SENT MY ORDER 12miles/20m AWAY to the Cary Kildaire store. I called them to see if they had gotten my order, yes in fact they had. I asked if there was any possibility of them telling the store I was sitting AT when I ordered, and was still currently sitting, if they could transfer the $7 order. NO! No absolutely not! Was the answer. An emphatic no "they didn't receive the funds". I mean better to upset a customer and deprive a child a meal over $7 right! That's the logic here. They told me to come and get it. 12miles and more than 20 minutes in the opposite direction of my sons school. Not possible. I was then told to drop him off and come pick up my cold food after, so he doesn't get to eat? I told them this is $7 and it's not my fault the app sent my order to the wrong location. They YELLED AT ME it's not their fault either, come get the food you paid for and HUNG UP on me. Nice! So I re-purchased a biscuit for my son and made it just in time for school. I also called the help line that is on the app and explained to them what occurred. How I was sitting at the restaurant, literally in stall #4, when I made the order and this has never happened before. They took down my info, are supposed to send me coupons and told me I would have to dispute the charge myself. It has gone thru and I am disputing as I never received my food which is all I ever wanted. I don't understand yelling at me and hanging up on me either! I was not in anyway rude, yelling at me was an aggressive response to an app screw up! If you order from the app and there is a mix up do not think you are automatically getting a refund. Do not think you will get any real help. I am being charged for food I never received and had to buy again! MCDONALDS WILL NOT REFUND/REVERSE THE CHARGE I HAVE TO DISPUTE the charge w/ my CC company. More time wasted. Do not think you will get help from the stores either. As you can see they take zero responsibility and have zero customer care! Please take care while using their app you will pay for what ever mistakes it makes! read more

McDonald's - I had to buy my sons food again! - Fast Food Near Me - Cary, North Carolina

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Should start off by giving props to the Stealz app - using it at this McDonald's I was able to get this fun breakfast for only $1. Definitely makes the whole experience more enjoyable! The place was neat and clean, and the breakfast burrito was surprisingly flavorful. Plenty of parking. Got hooked up on the WiFi and was able to hang out for a while in a comfortable environment on a comfortable bench seat for a while. I really like the decor as well. I'm giving it 3 stars because I think that's the maximum I will give a McDonald's. No real negatives to report. read more

McDonald's - a cup of ice cream and a bag of chips - Fast Food Near Me - Cary, North Carolina

The manager at this place is so rude! they charged me for the wrong item, and she was yelling in Spanish at everyone including me. Last time going there. read more

This morning, stopped by for a quick biscuit. Got in the 1st drive through line, both lines equally long. When I pulled up no one acknowledged I was there, so I waited sir the person to take my order. I waited and waited...6 other cars had given their order in the 2nd drive through while I waited. 2 Cars behind me were backed up, got in lane 2, and were waited on. Now we are up to 8 cars served while I am waiting at the lane 1 speaker. I said hello a few times, but got no response. So I figured maybe there was something wrong with that speaker. I pulled around just to say there might be something wrong with the speaker and would they go ahead and take my order. Instead of a casual explanation or an I sorry about that, I got a lecture on how I must wait at the speaker until I am spoken too. I tried to explain, it had been 8 cars in the other lane and people were backing up to get in lane 2, but the worker would not listen. So I did not give an order, I just left...never to go to that McDonalds again. Anyone can make mistakes, just be polite and own it. Don't lecture people on how the drive through works...we all know. Maybe the worker should study how the drive through works...usually alternating been line 1 and 2. I am sure this review will not matter to an manager, McDonald's cooperate, or the worker, but it's sad that this is how a worker addressed a customer's concern. read more

Every time I order a sandwich from this location it's incorrect. I'm unsure if there's an issue with staffing and if so I feel really bad even leaving this review, but I'm just tired of spending money for things that I cant eat. read more

I'm a frequent flyer at this particular McDonald's. For the past few weeks, I've been using their app to use their curbside delivery service. I appreciate all the coupons and the convenience of ordering ahead. Today, however, the app wouldn't process my payment correctly and charged me three seperate times without actually putting my order through. I went inside to order my lunch anyways, fully expecting to pay full price as my app wouldn't work correctly. The young man that helped me explained he had seen similar issues a few times already and rung up my food for free. Cool, right? Shortly after, my food was ready and a manager asked me why it was free. I tried to explain that I was having issues with the app and she kept repeating "you can't have this for free, you can't have this", and was generally making me feel like I had bullied the cashier into giving me free food! I offered to pay full price and she said "of course you'll pay full price, you can't have it for free" and then continued to ask the employees who had zeroed out my order for me. So now, after already having been charged THREE times for food that I had a coupon for, I paid full price just so I could leave the incredibly awkward situation. All in all a bad experience. I guess Wendy's is my new go to lunch spot and I'll have to disupute three mischarges on my credit card! read more

It's McDonalds so never great but always very fast. VERY CHEAP, rather clean, nice employees too. My friend's interesting story: "So my grandma takes me to McDonald's so I can use this deal they had in April where you can get a free medium fries with any purchase. I get me a $1 any size drink and the free fries and we sit down. I look at the receipt and it says, "PROMO: TWO FREEE COOKIES, ONE CONE, OR ONE APPLE PIE IF YOU FILL OUT SURVEY IN NEXT 7 DAYS." I do the survey and get the 2 cookies. The guy hands me the cookies and then the receipt. The receipt he handed me had the same promo! So I repeated getting the free desserts but at different locations. I give them my filled out receipt, they hand me the dessert and then the receipt." read more

An older Caucasian possibly past military man at drive thru window taking orders extremely RUDE!! While placing my order I felt rushed. I Wasn't able to look at the menu to decide what I wanted to eat. Employee taking my order spoke very nasty and rude about me holding up the line. He refused to give me change for a $5 bill when I asked. Told me he wasn't a bank and to pull off from his window. I asked for a manager to explain what had happened and was brushed off with a nonchalant "I'm sorry" and basically moved me along for the next customer. I asked for my missing fries that I ordered and was told I wasn't charged for them and to enjoy my free food. If I wasn't charged it's because of her employees fault for not hearing my order and rushing me to make a decision without giving good customer service. I'm highly disappointed with this location and won't return to do business here. Would like to be contacted about this read more

We never eat McDonald's. I now see why. These people are stuck on stupid. Screwing up orders. read more

McDonald's - a half eaten burger and a half eaten sandwich - Fast Food Near Me - Cary, North Carolina

If this place ever gets your order right, buy a lottery ticket. Because you are lucky.

Sweet Tea is NOT a dollar here. It is 1.59 for all large soft drinks. Went to drive tru everyone was nice but the price of tea threw me off.

One of the better McDonald's. Food is usually hot and good and the people are always friendly.

I went to the McDonalds on Kildaire Farm Rd in Cary this evening and it was a less than good experience. I ordered chicken nuggets and explained I had a coupon for 2 for 1. The microphone was not the best and the gentleman taking my order was not easy to understand regardless. He started asking what TYPE I wanted and stated 3 different types. I said that if I could get it with the coupon I would take spicy. Things became very confusing and then a lady got on and said they did not have spicy chicken nuggets. I struggled to hear and became frustrated with ordering. When I got to the window to pu the order a lady came barreling to the window and basically slammed the bag with my order down at the drive-up window and quickly turned on her heals in haste. I was trying to say to her that the ordering was crazy, but she was on a mission to be rude regardless. read more

Terrible food. Even worst customer service. Manager was rude for no reason. And had no sense of respect.

Ordered from kiosk inside. The receipt came out blank. Took my order number and waited and waited, finally went to counter and asked for my McMuffin, it had been laying there until it was cool. No apology from the mgr. One advantage today was they did NOT have CNN glaring from each television. read more

If there was 0 stars they would get it, the manager answered the drive through rudely and unprofessional and then continued to mock the customer for saying something incorrectly. When we asked him why he was being rude he told us to drive away and we werent getting our food, note that one said anything to this man other than our orders. Very appalled that this scumbag is the manager for McDonald's... and we will be getting in touch with corporate. read more

I had a craving for a Big Mac and McDonald's fries. I went to the Kildaire Farm Road McDonald's near Cary Parkway and specifically ordered a large fries and was charged for a large fries. What I got was a medium fries in a large fry box. I should have checked it before I drove away from the drive through. Disappointing. read more

Terrible service, long waits and almost always get the order wrong. I don't have high expectations for McDonald's but this particular one is unusually horrible read more

I ordered chicken tenders and fries and was asked to pull in to one of the mobile online parking spaces and my order would be brought to me. Fifteen minutes went by and no food. Unfortunately I did not have my cell phone with me and I had my puppy in the car with me so I couldn't go in. I backed out, rolled my window down and shouted over "where is my food" to which she responded "what are you waiting for?" I waited five more minutes. Out of options I left. Without my food. $6 down the drain. read more

I do not like driving up! I don't care of you have to change the milk bag. You should have don't it before I ordered. I only ordered a latte and so did the lady in front of me. She had to pull up as well. I am going to contact McDonald's to complain because I think asking your customers to drive up is not great customer services and I have high expectations for this restaurant chain. I have worked in Fast Food and we were not allowed to ask our customers to drive up. Although they may get a little frustrated if we were behind, we still never asked them to drive up and park. They also have this little timer for each order and if the restaurant has a higher average time, then they are rewarded. So now I'm being inconvenienced so that you can get rewarded.....no sir....not how I roll. read more

Sittinf in line at the drive thru at the moment. What does that tell you? I have enough time to wrote a review. Not food to me and my hungry children. read more

My mom bought breakfast to go and she ordered me a sausage biscuit. I ate majority of the biscuit until I found a big piece of plastic in it. Disgusting. I will not be going there ever again. read more

Great food and great service. Usually go through the drive. Have not had an order messed up yet. The young ladies taking our orders are professional and always repeat it back. The cashier taking the money has a smiley face. And Inez at the last window always give us our food with a smile. Recommend this restaurant to our friends! read more

I will never go back to this location ever again. I stopped at this McDonalds around 9:30pm tonight and immediately as I pulled up to the window, the young gentleman working the drive thru was nasty and rude. I felt more like a burden than anything. Even though I said please and thank you and tried to be as friendly as possible, this young man's attitude was anything but! almost as if he hated worked there. just miserable. again I will never go back to this location because of that employee. Friendly reminder: first impressions are KEY. remember that for future reference! read more

For 6 months this McDonald's ice cream has been "broken". No matter what time of day. Went today at 1:45 and order taker told me ice cream machine was broke. When I got to wondow, that person tried to say it was being cleaned. This has been the case every visit for as far back as I can remember. Lazy, awful sttaff. Not to mention they got both items I orderes wrong, and one was a drink! Stay away from this location. Owner clearly does not care. Time for him to mystery shop and see how bad this is, if he cares. read more

It's new and clean and nice. I've almost always had good customer service. However, I only like McDonald's for the lattes, I much prefer their coffee to Starbucks. The last two times I got a French vanilla latte they forgot the vanilla (which I paid for) and I had to turn around to return to the store and go in to have them remake it. What also frustrates me is that for medium and large lattes you're supposed to get a sticker for a buy 4 get the 5th free. Three times I've ordered the medium from this store for this reason with no sticker. When I ask about it instead of apologizing or offering a way to make up for it they just will say "we don't have those right now." This has happened multiple times over the course of two months. What's the point of a reward program if you never get rewarded??? I'm tired of paying for a simple order that I have to return to the store to correct and for missing out on the rewards so I'll be switching to a local coffee shop for my lattes read more