Be sure to check your order well before driving away. I asked for no Arby's red sauce. I looked thru the order and saw the sticker on the top of the lid "special" and it was explicitly stated on the receipt *NO RED RANCH. I thought for sure I was good. Nope. My sandwich is absolutely soaked. It has so much red sauce it soaked thru the bread and into the box so much so the box is falling apart. I can't scrape it off. No salvaging the bottom bread. It went in the trash. $7 for this sandwich and I had to throw half of it away. Should have been simple...Bread, meat, cheese. Done. Guess not. read more

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I stopped here again today for a late lunch and was once again very impressed with this Arby's. Angela helped me download the app so I could order on line, which gave me some great savings. She was very kind and patient, even though they were busy at the time! The dining area was clean and the condiment station clean and well stocked. One of the employees came out while I was there to wipe the tables. I will continue to stop at this location as the food always comes out fast and hot...which is important to me! read more

Fish sandwich and curly fries was great! I didn't expect it to be good but it was and of course you can't go wrong with some piping hot curly fries. My husband ordered the turkey gyro which was also good. Thanks Arby's for the coupons! read more

Arby's - a chicken sandwich and onion rings - Fast Food Near Me - Apex, North Carolina

Ok. I'm not one to believe all the hype you see in commercials ... you know .." we got the meat". So anyway , I made the mistake of ordering the wagyu burger Arby's is pimping in all their ads. Beyond a doubt this was /is the worst burger I've ever had. I know there's no real truth in advertising,but come on Arby's. What I ordered wasn't anywhere near the picture in the ads. Lukewarm burger ,8 pieces of stringy lettuce. Sauce everywhere , and for good measure --left the bacon off. I paid entirely too much for such a nasty burger. There's a reason that as a rule I don't go to Arby's , now I remember why. Because the food sucks. read more

Did not get my order, even though it was repeated back to me. Get my food(15$ brisket SANDWICH) sandwich needs to he very clear in this review because what I received was a ball of meat and cheese in a box. I will never go to this abomination of an Arbys again. What kind of idiot takes a ball of meat and throws it in a box. read more

Arby's - My ball of meat and sauce. I hope this Arby's goes under. - Fast Food Near Me - Apex, North Carolina

It's the meats! It's also the specials that are run periodically that keep Arby's competitive.

My birthday is coming up and every year around this time I sign up for free stuff from various restaurants and fast food joints. My quest is to eat for absolutely free for an entire week. So far, I've only been able to hit 3 square meals/snacks in 5.5 out of 7 days. Yes, I'm easily entertained. Arby's didn't offer anything FREE but they did send me a "Buy a sandwich and get fries and a drink" coupon, so I came here to use it. It's fast food and there's your breakdown of how it was. But what works for me about this Arby's is the wonderful sunlight that spills in through the many huge windows. It's a very attractive setting and, during my stay, a pretty clean one too. However, all Arby's stores could look like this because this is the only one I've ever been to and wouldn't know how to compare. If they'd actually promoted free birthday meals, they might've made it to 4 stars because I like not paying for stuff. read more

Arby's - Sunny eating area. - Fast Food Near Me - Apex, North Carolina

They tend to forget things if you go through the drive-thru so be sure to double check before driving off! Their sanitation score of 94 should say it all. I'm thinking Arby's?? Maybe not! Plus they got rid of the jalepeno poppers... Nothing good to get here anymore besides the always tasty jamoca shake! read more

Arby's - View as you drive up - Fast Food Near Me - Apex, North Carolina

Just drove to pick up dinner paid to add lettuce and mayonnaise to sandwich heard cashier say to drive thru waiting for fries but somehow I get the coldest fries you can imagine and my sandwiches were made plain very disappointed at this nasty meal read more

We finally caved in to the coupons that they keep sending so we had Arby's for lunch. This particular location was recently remodeled so the interior looks very good and clean. I ordered the turkey club without cheese and sauce. So of course, my sandwich comes with cheese and sauce. That's my one real complaint. Everything else was as expected. Fast delicious food and lots of guilt :) read more

Arby's - Interior - Fast Food Near Me - Apex, North Carolina

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Went to try the new wagyu burger. Looked great on menu. $17 for 2. It was the worst burger ive ever had! Looked nothing like advertised . Very dissatisfied. Never again!! read more

Love the newly renovated look and clean feel of the restaurant. Comfy seating. Our sliders came to us hot and fresh. Prices are good. No wait to order most of the time. read more

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Every time I order a beef & cheddar they don't add the cheese!!! It's a two ingredient sandwich ... come on y'all! today was legit the fourth time this is happened I don't think I'll be risking it again. (It didn't have sauce on it either this time). read more

The crew on Friday afternoon was so friendly and super helpful. We just moved into town and we are very excited this will be our new Arby's! Food was fresh and came neatly packaged. read more

Drive through attendees didn't wear masks, cook seen not wearing gloves or a mask. Felt off put from the start. Asked why no masks and was told to mind my own business. Food was not eaten based on the service. read more

Stopped in to visit with an old friend. Saw a display for their 'new' Andes mint shake so grabbed one. Thing was AWESOME! It could have used a spoon with it as the mint pieces makes the shake thicker than usual. I hesitated with the three-star and almost went with two due to a staff member outside taking a break.... smoking right by my window and spraying what I assumed was insect spray on the eaves above him. And then not a few minutes later he was gone and spotted back in the kitchen. I sure hope he washed his hands. Other than the above, the staff at the counter was friendly and the place looked pretty clean. If I happen to be back in the area I'd stop by if not just for that mint shake. read more

Arby's - Mint chocolate shake - Fast Food Near Me - Apex, North Carolina

Avoid this place. First, its closed a lot. Second, horrible service, ordered 6 sandwiches, charged me for 4 and only gave me 3 sandwiches. I went back for a refund and only got excuses. Got to Wendys, better service by far. read more

You know the commercial for GHRN syndrome? Yeah - I've been having a craving for a Reuben and thought I'd check it out. Well, my Gotta Have a Reuben Now craving was fixed to - I wish I didn't get that Reuben because it really doesn't measure up. Also, I recently tried the angus philly cheesesteak - no thank you to that too... way too salty and the toasted bread was burnt - so I'm trying to figure out if they tried to hide the burnt bread with the condiments or by overseasoning the sandwich. On the plus side, the staff seems friendlier these days. I take back the statement from my previous review about Arby's being Arby's - they're obviously not all the same. read more

Y'all really gave me a beef n cheddar with no cheese or red ranch. I let it go the first time it happened because mistakes happen, but again? Dry as hell like that. read more

Extremely offended by employee masks supporting the Democratic Chaos organization "Black Lives Matter" I wont be returning. The employees were very polite and obviously uninformed. No offense to them but I see all the bad BLM is doing and people are blindly following a group claiming to represent black people that's really a money funnel for the Democratic party. read more

Wow, I have had positive experiences here in the past, not so recently. Went in for lunch and the operation seemed in complete disarray. Several people in front of me waiting for someone to take our orders. One person behind the counter trying to take orders, ever so slowly and painfully. Behind me were 5 additional people waiting to give orders. Four additional people had paid for their orders were waiting for those orders to be completed. About 12 min. passed and no progress was made to get closer to ordering food. Amazingly everybody was STILL waiting to get their food or get somebody to take their orders. I left my position in line as did 2 other customers followed me out the door without any food. As I stated, complete disarray, I would have been somewhat happier if someone would have made an attempt to acknowledge me, those in front or in back of me or those somewhat patiently waiting for the food they paid for! No such luck...Clearly, no management is noticing such conditions. I will not be back! read more

This place closed early and exhibited poor customer service. It was an absolute disgrace to the other Arbys I have visited. Should be an option lower than 1 star. Do not bother going to this restaurant. read more

Ridiculous. I waited a good 5 minutes before the lady came to take my order. At the time I was the only one there. She made eye contact 3 times but kept talking with her coworker. Once I ordered a classic and curly fries I stepped aside thinking it would only be a minute. She gave 4 people who came in and ordered after me their order before finally handing me a bag (I ordered eat in). I sat down with my bag and realized it was the wrong food! I went back up and she took it from me and handed it to another lady. They hadn't even made my food! Finally made mine, still bagged it and tossed it at me. No apology for the wait or confusion or anything. Never coming here again. read more

Honestly, I am so disappointed that I had to leave a review. There isn't an arby's close by my house so my boyfriend and I rarely get to go even though it is my favorite fast food place. Tonight we decided we wanted to drive a little further to satisfy our craving for arbys. Though the lady helping us was polite, our order was wrong when we got home. I am so upset because she even repeated back the correct order over the drive thru speaker. I'm just extremely disappointed since we don't get the opportunity to eat arbys often and this makes me not want to return. read more

Very good food. Tried their new brisket sandwhjcj and I highly recommend. Their three pepper sauce is to die for and also the staff are very friendly read more

I have never had a bad experience here. It's fast food so I don't expect much, but everyone who works here is always super nice. They always get everything right and have a smile on their face. I don't go here that often, but when I do, I'm always happy. read more

Oh Arbys! The other day we went to Arbys again with hopes that we would be able to eat there in a hurry. I know that the previous experience at Arbys should have warned us that Arbys and hurry should not be in the same sentence. Well we arrived at Arbys and were the only people there. It took them almost 20 minutes to make our food. Seriously???? Well I still like the food, but if we go again I will need to make time to spend a lot of time waiting for my food. read more

Got a small soda and an order of onion rings. $4.50 (well Arbys is always kinds expensive for fast food). The soda's mix was off so it was basically soda water and there were 4 (yes a total of 4) onion rings in the order. read more

Anytime this guy (mike) is working.. I know the food is going to be good.. I swear idk where these bad reviews are coming from.. He's a scary lookin white dude.. Big guy.. But he is the best of the best. I know what I'm getting when he's here. Revised:: 10 min later... Lol Damit mike!!! U failed me brother. Mid way thru my #1 I noticed paper! Take the paper off the cheese next time. Lol smh read more

Went to Arby's Saturday night Mike waited on me at drive threw very polite and duty full the food was hot and fresh he is always very nice

I use the coupons that are sent to nearby residents thru the mail and they make it a great deal. Place is usually not too busy, so food is prepared quickly. The new brown bacon sandwiches are great and they have very good fries and onion rings. Friendly staff and sunlit dining area. read more

Arby's is gross! I can't believe anyone likes the food here. I have never had a decent roast beef sandwich here and I probably never will. I have given them three tries and I just do not like the food. read more

I jyst wanted to review this store because of my most recent visit. The young lady at the drive thru, Takesha? I thin,k, was very pleasant, well spoken and polite. In my experience this is not common at fast food restaurants. Just wanted to say thank you and shes doing a great job. read more

We planned our schedule and quick meal with our diet and other errands. We live a way out in the country and it is somewhat of a drive to get to Arbys in Apex. I ordered a salad and roast beef sandwich. After prepared, we had to ASK for a knife and folk, except they didn't have any forks and assumed a spoon was fine for salad. As well, my diet doesn't allow white bread so I cut it up and eat with a fork. After complaining, they said they wouldn't have any forks until Wednesday (it is Sunday). The staff and shift manager seemed like it was my problem and apathetic. So I asked was I supposed to go buy my own fork? Geez. They forgot to order forks they said, well if they are OUT of forks it shows people NEED forks. Couldn't they just drive across the highway to Walmart and buy some forks?? I asked why they didn't tell me they had no forks when I ordered my food, especially when I ordered salad. They didn't seem to care. Poor level of customer service, poor training. A staff member said, "we didn't know we were out!" and I replied, " you cannot run a business like that". The shift manager asked "do you want your money back?" Yes, and no. I'd already looked up the menu and aspects to fit my diet online before we headed out. So no. We drove 30 minutes back home, where we had plenty of drinks (but had paid for drink) and in 102 degree temps, all the ice was melted anyway. Waste of my time, and my gas, and my money. Very very poor service. read more