They're fries were hot and crispy! And just the right amount of salty. Must I say more? It was a five star night for this McDonald's. I don't think there's much to say after that perfection. read more

It will absolutely avoid this location in the future. I stopped by after going to my grandparents to get my daughter, a kids meal and a drink for myself. They sent me through to Park for a kids meal, a medium fry, and a Sprite. After about 10 minutes of sitting and waiting, nobody came to my car. When my husband went inside, they basically told him that they had forgotten about our order. On top of that, there was vomit on the floor in the lobby as well as ice cream trailing all over the place. No one was in sight attempting to clean it. read more

This location is always out of items, the service is slow and they always make us park at one of the numbers and wait for our order. Some staff members seem to be under the influence which prolongs service and provides an unprofessional environment. read more

Horrible customer service, quiet speakers, no food available. Food is always cold. Obviously it's a McDonald's and it's suppose to be cheap but it's still not worth the price when other McDonald's are like 5 away read more

I am so glad finding a McDonald consistently fresh McNuggets. This will be my to go McDonalds

Food is served how they want and they give you what they want you, not what you ordered. Often you need to pull up or over into one of their waiting spots, no food is ever ready but they will give you your drink to get it watered down while your wait. Even after the wait the fries are never hot. I'm not sure the burgers are still beef. Avoid. read more

Excellent customer service. Very happy with the workers. They're always hard working and happy.

Its McDonald's except it has delicious super sweet tea. The line moved exceptionally quickly as well.

Well, the chicken big Mac, isn't really worth even trying. Stick to a couple of their chicken sandwiches. I'd say it was totally unremarkable. Nothing at all stands out about it. read more

Very slow yet overstaffed McDonald's. Given quality isn't usually the highest at any McDonald's, this is a special one for sure lol. This is just pure laziness or someone not paying attention, or just someone disgusting read more

McDonald's - Look out for bugs in your fries this is absolutely disgusting - Burgers Near Me - Champions Gate, Florida

On Tuesday March 14th my family came to the drive through on our way to Orlando. I mention the date incase someone else is sick and they look to see if there was another sick. I ordered a Filet of Fish and an unsweetened tea. I took a bite of the sandwich and as I swallowed it seemed to be a little "off". I then took a second bite and I don't know if I got more fish or more tarter sauce but the sour spoiled taste hit hard. I spit it out and gagged. I returned to the counter and someone who was in charge, who was also as very nice apologized and told me he would go check the dates of the ingredients. He also offered to make me something else. He never offered to refund money. That bothered me but I did not ask for money either as I felt uncomfortable. I have been eating the filet of fish all my life and had no idea what to order as I didn't want a burger. So I got a chicken sandwich, terribly boring by the way. As I waited for about 5 min for my dry chicken on a bun with 1 pickle (???) and no sauce, I noticed that "manager" never left the front area to check ingredients. I don't know, maybe he instructed someone else to but this also upset me. Later that night my stomach felt bloated and I just did not feel good. For dinner all I had was a flatbread with tomato, tomato sauce and mozzarella cheese all tasted fresh so I was certain it was not that especially considering the filet of fish tasting spoiled. By the time morning arrived I was in bad shape. I was very sick all Wednesday and come Thursday my stomach was still in pain but it felt like the spoiled food was gone from my system and I was just recovering from that. We'll now it's Friday and I still am aching a bit. Thus this comment. This is the first time I have ever experienced a spoiled food item from any McDonalds. Of course this was not an intentional attempt to harm me, but I think it's important for others to be aware of this issue as it is three days later and my stomach is still reeling and I am a healthy adult. I will also be sending a note to the McDonalds corporation to let them know of this incident. read more

They have two lanes open for drive thru. After sitting there for 5 minutes, we realized they only pay attention to one lane. We left without ordering, and will never go back. read more

They gave my pregnant wife a raw spicy chicken sandwich. We weren't sure based on the color but the taste was off and the texture was rubbery and wet. Absolutely disgusting. She had to throw it up for risk of salmonella and putting our baby at risk. If this is the kind of service they give, management needs to do a better job for their quality control and their employee training. Or hire people that actually care enough to work at this location instead of careless people that just half-assed heats up the food and serves it to customers. Absolutely unacceptable. read more

McDonald's - F***king raw spicy chicken sandwich. Absolutely disgusting. Poor quality control and poor customer service. - Burgers Near Me - Champions Gate, Florida

I do not recommend going to this McDonald's. I went yesterday morning to get breakfast. I got a number one with a mocha frappe. Of course, the frappe machine didn't work. They gave me spoiled Canadian bacon on the egg McMuffin AND no cheese. They even used the wrong kind of egg, they didn't do anything right read more

Stuck in traffic, and in a rush to get to Orlando, I dipped in here to get some very *fast* food. It wasn't slow, but a large order of fries (ONLY) cost $4.79!, and came with nothing else... no request if I wanted condiments, and not even napkins. After asking and receiving those extras, I left, then found out that my $4.79 fries were VERY oversalted. This was the first time I've been to a McDonald's in 16 years, and I now remember why I stuck with only CFA since then. read more

McDonald's - Burgers Near Me - Champions Gate, Florida

I went inside McDonald's to place an order for lunch. I waited in front of the cashier register and 5 mins later was told it was company policy and mandatory for customer to use the kiosk in order to have an order taken. I'm a paying customer and have to place my own order?! I left. Never again will I step foot inside this McDonald's. read more

Went here tonight for something fast after work but I had no patties my fries were hot though! read more

McDonald's - What happen to my patties ? - Burgers Near Me - Champions Gate, Florida

My children went to this McDonald's today and it took almost an hour to get a simple order for our 16 person family. They screwed everything up and our drinks were flatter than Kim Kardashian before plastic surgery. I wish we had a better first impression of this location, therefore, my family and I will not come again read more

Convenient location - easy ordering. The employees seem to be constantly working. It's a hard job. Yet they have a great attitude if you do the same in return when it's busy. Driving by the place at night gives the area a more lively welcoming feel for some reason. read more

I've been at McDonald's where they overcooked the apple pie. They cook map I perfectly at this restaurant.

Establishment is opened 24 hr opted to drive thru. Pancakes & sausage great & the fur babies love sharing. (3) hot steamy pancakes, sausage patty & hashbrowns. Split the breakfast have an unsweetened tea. It's a simple fast breakfast read more

See all

Honestly we will occasionally visit this location as it's the closest to our home. Customer service is awful at night time here and the staff are awful to deal with. Always 30-45 min wait at night regardless of drive thru line size. Even if you order ahead through the mobile app.. mind blowing. I get the service industry is struggling with staff shortages but this is rough on any parent waiting in line with their young children.. recommend you visit the location on 27, you may have a very short wait but the staff is always so kind. read more

A pretty good McDonald's We walked in at lunchtime yesterday to a busy restaurant. The counter area wasn't backed up, but the dining area was packed. The restaurant also had active duel drive-thrus. The workers behind the counter seemed focused on their jobs. The one order taker who impressed me as cool and competent, not rushed but efficient. We placed our order, mine a Quarter Pounder with Cheese and some fries. It didn't take overly long before we had our food, warm and tasting just like it tastes at any McDonald's. By the time our food was ready we had found a seat. Even busy it was a quick in and out stop, which was good because we didn't want to waste time. While eating someone checked with us to make sure everything was ok, an act expected at most restaurants, but not expected at a McDonald's. The dining area and bathroom could have been cleaner, but understandable at such a busy time. read more

McDonald's - Quarter Pounder with Cheese - Burgers Near Me - Champions Gate, Florida

How many times do I have to say this, McDonald's is garbage food, this place could have the best Customer Service in the world, their prices might be the cheapest of all fast food, but it will still always be garbage food! Sometimes I question my sanity when I'm pulling in to any McDonald's doesn't have to be this one! read more

Pulled up to order through the drive-thru, there was a truck that was pumping out the grease pit I believe that was right next to the drive-thru area making it very hard to hear which is understandable that is not the problem. There was nobody in line so I drove around to the window and I advised the young lady who was working the window that due to the noise I wasn't going to be able to hear at the drive-thru speaker. Again not a problem, as I stated this some unseen employee inside stated "he didn't even stop for one second" in a very nasty voice. I was trying to be helpful so we didn't have to yell at each other over the speaker, this is consistent poor customer service and food quality I have gotten repeatedly at this venue. read more

We waited 25 minutes for our food. They asked our to park, we did. 20 min later I go on. No I'm sorry nothing. Manager did not even look up. Waited another 5 minutes. read more

If you want to wait 30 minutes in curbside pickup, this is the McDonald's for you. Only one of the employees were helpful and actually seemed like they gave a shit. Thanks "C". read more

McDonald's - Crooked Fish Filet - Burgers Near Me - Champions Gate, Florida

I live in Champions Gate so I go to this McDonald's pretty much daily for my Diet Coke fix, and because I go at weird hours (3-4 pm, 6:30-7:30 am), there's almost never a wait in the drive thru and the service is speedy. Any food I've gotten has been served hot and I've had very few complaints. And the people who work here are always super friendly. I really only took off one star because of the tiny and difficult to navigate parking lot, and because the times when the drive thru IS long, it's ridiculously slow. read more

Coming home from MNSSHP and this is the first thing we see open. We went through the double drive through and were served quickly enough but the fries were cool and the McNuggets were not fresh. At least the Happy meal was Ok. I got the Superman Goggles. read more

DO NOT eat here. We ordered food and ate then went to restroom and went to wash hands and none of the sinks had water in men's or women's bathroom. Makes me wonder if the kitchen had water and all those employees that handled our food that couldn't wash hands. I am so disgusted!!! Managers response was just that someone was coming to fix! You shouldn't be open if food handlers can't wash hands!!!! read more

Came for 3 large fries, 1 large sweet tea, 2 small coke/sprites... we waited 20 minutes in the drive thru and had to move to curbside pick up. We hoped we would have received fresh piping hot French fries but what we received was stale - refried French fries. How do you wait 20 minutes for old French fries? I mean in the area you'd at least expect the fries to be decent. The manager even brought out the fries, he folded the bag before he came to the window of the car. The fries were not full and the tea was not even sweet. Go to the next exit for McDonalds if you must. read more

McDonald's - The fries weren't even full. - Burgers Near Me - Champions Gate, Florida

I would not recommend I saw someone walk out with a drink but they were out bad customer service

Large fries came out hot and quick. Soda fountain worked good. Employees were good.

It's McDonalds but I'd take this one over my neighborhood McDonalds anytime. They were able to handle a minimum of 25 cars with ease and speed. They were incredibly friendly and courteous. I was impressed with this entire neighborhood so to take the time to address the McDonalds is saying something. read more

McDonald's - Burgers Near Me - Champions Gate, Florida

Wow. Absolutely terrible. Spent 25-30 minutes in the drive thru line tonight and the level of unprofessionalism was astounding. Literally ALL of the drink machines were down which can be forgiven but the amount of time wasted in that line and the straight up hostile and rude looks from the employees was shameful. Not even an apology. Stay away! read more

We stopped through at about 3am on the way home from WrestleMania craving some nuggets and fries. Ordering was a bit difficult, as the drive thru menu wasn't lit, but we managed. Unfortunately, we waited over ten minutes in line after placing our order. When we got our food, they were apologetic and even offered us a drink. Classy! Thankfully The nuggets were hot and tasty, as were the fries. Y'all know I'm the Fry Snob. "Good fries cover a multitude of sins." read more

Worst customer service ever . It doesn't matter what time you come to this McDonald's they tell you at the window that they are closed . I asked for grape jelly and the woman at the window rolled her eyes. They give you an attitude when you want to use your reward points . And they also turn off the door dash app so they wont have to deal with to go orders . Absolutely ridiculous . You would expect a McDonald's at champions gate to be better considering the expensive area but it's honestly the worst McDonald's in the area. The McDonald's down the road by Wells Fargo is a better option than this location . Don't waste your money or your time at this location read more

Service was horrible, had to repeat our order 3 time and they still got my order wrong. They was missing items and had me to all the way around to reorder again . Bacon qtr cheese was plain didn't order plain. All In all I wasted more time and money zero starts read more

Wonder if the franchise owner knows that they are turning away business by only accepting cash only? Third time in two weeks.

When this place opened up a couple years ago it was great. I don't think they anticipated the increasing clientele with the new communities being build in Championsgate. I use the curbside delivery quite often because it's easy (order in advance). Today it reached the limit. I was waiting in the parking spot for 20 minutes, and guess what? No food. So I decided to drive through the drive thru. I had a toddler in the car with me, otherwise I would have walked in. Eventually I did get my order, which the manager said he changed the ordered items to fresh ones, the nuggets tasted like they were this morning ones being heated all day. The Big Mac was alright. They vastly need to improve on the curbside delivery, If they don't like it, don't offer it. read more