The worst McDonald's in Charlotte horrible customer service and no respect for customers at all do not eat here. I ordered a Big Mac with a large fry and 2 cookies I didn't even get the fry and they had the audacity to give me the worst burger ever made in history with what looks to be someone middle finger going down the middle of the bun. I have never made a yelp post until this day after having repeat problem from this location. I repeat "THE WORST MCDONALD IN CHARLOTTE HISTORY STAY AWAY" read more

McDonald's - A Big Mac - Fast Food Near Me - Charlotte, North Carolina

This location is supposedly open 24/7, but when I went through the drive through I was told they only take DoorDash and UberEats location. No "Sorry there is no signage indicating this" or anything. read more

Sausage burrito Disgusting! I've ordered this at several other locations and never had it as nasty as this was! It smelled funny as soon as I unwrapped it! I bit into it and it seemed as if the wrapped wasn't cooked, it tasted kinda raw and doughy. I could not eat this, I had to throw it away! So no breakfast for me, I barely had time to stop For this and it wasn't edible so no breakfast today! Thanks McDonalds! Also the lady who too my order was short with me and the lady who handed it to me was kind of rude as well. read more

McDonald's - Sausage burrito - Fast Food Near Me - Charlotte, North Carolina

Worst customer service, quality and food I've ever been to. I try McDonalds on Sundays only and I've been at this location twice. Each time has been extremely slow, super rude people and then they don't even say I'm sorry. Not sure who the franchise owner is for this particular location but it must shut down read more

Workers are lazy and can't be bothered to do anything. Ordered online. Somehow order was cancelled after waiting for ten minutes with no explanation. I did receive a refund. Just let the AI take over please. read more

We tried to go through the drive-thru at 11 p.m. We got screamed at in the drive-thru: "SHIFT CHANGE!" We were confused and not sure what this meant. We weren't sure if she said "exact change". We asked for clarification and continued to get yelled at. She said they were doing a shift change and she didn't know how we weren't able to understand that. We asked how long it would take. What "shift change" takes half an hour? I thought it was "fast" food.. I've worked retail and I've never experience a "shift change" that delays the service for the customer. read more

This McDonald's will find any excuse to not serve you. Have heard all of the following excuses: - we are out of (fill in the blank) - we are only accepting cash - we are only filling orders from Uber eats and door dash - no reason... just closed even though it's supposed to be 24 hours This final time, I asked for the contact information for the GM, and they said they didn't know it, also asked for the location number and they told me they didn't know that either (keeping in mind it is printed on the top of every receipt they have ever printed) the person I spoke to said her name was Becky. read more

You really can't go wrong with McDonald's unless it comes to the staff and these guys were rude, disrespectful and just awful people, There isn't much More to say than that read more

On 8/19/19 I placed a drive through Order at 8:17 PM. I knew asking for an ice cream cone would be like playing the lottery because we all know the odds of the machine working is slim to none and I was right. Pulled up to the window to pick up my food and sat there for 15 16 minutes and the drive-through associate came to the window and said sorry my cock is being stupid I'm waiting on your chicken nuggets in the car in front of you is also waiting on chicken nuggets so it's going to be a while. Ended up receiving my order at 8:36 PM. As I waited I observed pure disgusting countertops and equipment. Dirty windows. On 8/19/19 I ended up at the same McDonald's do to Panera bread being struck by lightning the night before I placed an order for a number eight which is a six piece chicken strips large I get my order fairly fast but I make it back to my hotel room and I only received three of six chicken tenders. My receipt clearly says six piece. This location has bad service poor staffing immature associates poor management and poor maintenance. read more

McDonald's - I would've called but it's not my job to play district manager. - Fast Food Near Me - Charlotte, North Carolina

Should close down the place if the 24/7 service is making you wait for 10-15 minutes per car to take a drive-thru order. "Short-staff" then why 24/7. read more

On a busy stretch of one of the main surface streets into Uptown Charlotte, this McDonald's gets a good amount of drive through business. I stopped in on the way home after an errand and instead of the drive through, I opted to go inside. Quite busy and one of the crew was busy cleaning the counter. After that, she needed to spend some time on the floor, which had a penny and two straw wrappers. The drinks and condiments area was clean and well stocked. Not the fastest McD's around, but they get the job done. read more

McDonald's - McDonald's on South Tryon - Fast Food Near Me - Charlotte, North Carolina

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Worst McDonalds!!!! Ever!!! If the one off south blvd is having problems this one is too!!! Most of the time this place is ONLY accepting cash which is sketchy as hell!!!! Employees have bad attitudes!!!! I've been living in Charlotte for 10 months and it's the same thing over and over!!! read more

Ok--I get that I ordered a $1 McChicken sandwich for dinner, but maybe heat up the patty and hold the rotten lettuce next time. read more

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If I could give zero stars I would. I get that this is mcdonald's and not michelin star but the customer service is so terrible you'd think you personally offended the employees by making them do their jobs. read more

The worst service I have ever experienced. The women handing the food at the drive thru was extremely hostile Over sauces and fries. And then backpedaled and tried to victimize herself once we calmly confronted her. The management should really fire her or put her in extensive customer service classes. So she could learn basic manners and customer service. I've gone to many McDonald's in my life and have never experienced such horrible service. The fries are super burnt as well and the burgers were stale. Also the other review about the "shift change" is true they say they are having shift change for 15-20 min and have everyone park up like idiots while they stand around and hang out. Don't eat here unless you want to get treated horribly. Worst service ever! read more

Food sucked, took too long, and the service was horrible, it was dirty and looked like it hadn't been cleaned in forever, whoever works between 7pm and 8pm are complete assholes, 0/10 wouldn't recommend to my worst enemy, just overall a terrible location, go literally anywhere else for something better. read more

This morning I left the following complaint on McDonalds.com: "The woman who works behind counter EVERY morning is NOT customer friendly. Although I am there on average of three times each week (ordering perks from my app), EACH EXPERIENCE I AM MET WITH A NOTION OF ABSOLUTE INCONVENIENCE! In no way do I know the woman personally nor have I provided any reason for her to act unprofessionally. THIS PARTICULAR MORNING I entered the store to order a sandwich and large .99 coffee (the coffee was a perk from the app). She didn't know about the app special and when I showed it to her is when she hit the tipping point. ALL I DID WAS SHOW HER THE APP! From that moment she had a manager take over her role as she made coffee. I made complaint to manager. The employee then returned to provide my food and beverage, then as I was exiting store we LOCKED EYES. As I walked through the lobby toward exit, SHE AND I LOCKED EYES EVERY STEP! WHY WOULD SHE FEEL COMPELLED TO LOCK EYES? Tired of her repeated unprofessionalism visit after visit, I exclaimed "Life doesn't have to be difficult" and completed with "bitch" because that is an EXACT description of her! She went to strike me but the manager held her back. THIS EMPLOYEE MUST BE REMOVED!" Additionally, which was left off the website's complaint, I feel it should be noted that my roommate refuses to visit the store because the identical employee provides his service with identical drama. Regardless who visits the store she is one hundred percent unprofessional! read more

Giving them an extra star for effort. I did the drive-thru on a weekend morning, granted I think everyone likes to do that as well (judging from the instantaneous line that formed behind me as I was placing my order). I'm not sure if the double drive through stations work here (kind of like the double gas pumps where the person in front has to pull all the way through, but if they stop at the first one... the whole point of the extra station is null and void). The person taking my order was nice enough... I'm not sure if they've gotten yelled at for forgetting cream and sugar in coffee (or in the bag)... but they asked me repeatedly if I wanted cream and sugar with my "black" coffee. Its good to make sure, but it's also a little annoying when you say you like your coffee "straight up black" and they still want to give you cream and sugar. (sigh). Whoever yelled at these ladies at this McDonalds location, must have done a good job since they want to now add cream and sugar to black coffee. But that was my only "sang" in my drive through experience. I myself have not had the pleasure of working at any drive-thru establishment, but I would probably be fired for throwing food at people in their cars. A little respect goes a long way. Yes, it's the service industry, but in my experience good service usually is given to those that are kind enough to earn it. I'm sure this location is crazy busy since it's located right near I-77 and Tryon. Typical McDonalds..... they have updated the outside, so it is now a typical "modern-looking" McDonalds. read more

The staff in this McD's was phenomenal. Visited with my family for a quick bite before rod trip and they were just amazing. Keep up the good work. read more

STOP saying you are 24/7 if you aren't actually open 24 hours !!! This is a big city with bunches of people who visit , Mcdonald's is one of the ONLY restaurants open for the entire night. Stop letting people do mobile orders to waste their gas for NOTHING. If you aren't open change the time you list on literally everything, doors, google, yelp, etc. Its so ridiculous..paying workers to sit there and do nothing but find a reason to not take your order. Do better management. read more

Zero star no doubter. Had an absolutely unreal experience I have never come across. A 20 minute delay for a "shift change". Driving by 8 people inside just standing around doing NOTHING. Can't get served before midnight at a 24/7 McDonald's. Figure it out. read more

ordered two burgers with no pickles and they put extra pickles‼‼ i'm allergic but they don't care. do not come here bad attitudes and terrible service ‼‼ read more

I was at Wendy's next door and sat in the drive through for half my lunch and barely moved up but the McDonald's was dead. No line or anything. So I decided to head over there instead. I get to the ordering area on my motorcycle (due to the inside of everywhere being closed) and placed my order for 2 10 piece chicken nuggets, a mcchicken and a McDouble for myself and a coworker. The person taking my order was pretty pleasant and had my order right. However..... When I get the food I put it in by backpack and don't check it because it seemed right for the most part with the size of the bag and what I could feel. I get back to the office and open it all up and the chicken nuggets were severely overcooked. Very dark brown. I tried one and it was cooked to a crisp. Then I switch over to the mcchicken that I got for myself (McDouble and other nugget for a coworker, which their food was basically the same as mine overcooked to the point that they are hard to chew) and it's the exact same as the nuggets. Hard to even bite into because how over cooked it was. I would get it if they were really busy and maybe lost track of time and left them in to long but in this situation they were dead. No reason for my food I paid almost $9 for to be this overcooked. Beware of this place they suck. read more

Wow. DONT GO HERE. Ordered two sausage egg cheese mcgriddle because i had the online deal for BOGO. Lady at drive thru scanned coupon only to tell me the total did not change. I asked "Did the coupon not work?" She replied "I don't know, that's the total". So I said whatever, seeing the lack of competence in her face and went to the second window. They gave me two sausage mcgriddles, no egg/cheese. I mean they can't get anything right here. Wouldn't bother going if you actually care about your money or food. read more

Horrible people (except the older black lady). Horrible quality food. Very very horrible service. Horrible location. They would do good to close this one. read more

This is the suckiest sucking placed that ever sucked. I would give it 0 stars if Yelp let me. Service sucks.

Wish yelp would allow me to give negative stars. Waited 10 minutes to place an order, another 10 to get it, and then when you think this place can't get any worse you take a bite and realize the hash brown is cold and the English muffin burnt. Ughhhhhhhhhhhh:-( read more

McDonald's - One of the worst breakfast ever! - Fast Food Near Me - Charlotte, North Carolina

Stopped here yesterday on my way home from work for a rare tasty treat. I ordered fries and a chocolate chip frappe. The fries were excellent, hot and fresh. The frappe was terrible!!!! It was 1/4+ cup of chocolate chips after I was done with it. Lord only knows how much of them I sucked up the straw. At first I thought it was just thick, but when I opened the lid it was almost half full of chips. When I got the cup it was sticky and very messy. Will not order one again. read more

McDonald's - Fast Food Near Me - Charlotte, North Carolina

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This is the best McDonalds in Charlotte. My order is always perfect: hot and fresh. The staff is friendly. It doesn't matter what time of day, it's been perfect. read more

I am not a big fan of McDonald's but you usually cannot go wrong with thê bacon egg and cheese biscuit so that is what I got. Thê to the long drive thru line u decided to go inside. There was only person ahead of me inside but it took longer than the 5 cars in the drive thru!! Tip: probably best to stay in your car as the drive thru seems to get priority. read more

We ordered a combo meal and the girl at the window gave us just a sandwich & fries. So we asked for our drink, and she was standing right there making fun of us. "Are you sure you order a combo?" We gave her a receipt and still didn't give our drink. A minute later, her supervisor came and ask what did we order? I said look on the receipt pls and it was really rude for your associate mocking at us like that. Both of them are quiet no one said the words to us. read more

It's horrible. The food is cold. Your wait time is horrible. You wait in line for 15,20 minutes to receive the wrong order and cold food. Then you sit in line again when you return the order. To have some one ask you why are you upset. After being told to pull up to the white line and wait another 10 minutes. The young man was loud and rude. I wouldn't recommend going there, drive the extra mile to avoid them. Not worth your$14.95 to deal with them. read more

In the time it takes to go through this drive through, I could slaughter a chicken, de-feather it, butcher it, and grill it...then have time to pick lettuce leaves to make my own grilled chicken salad. Bottom Line: The drive through is notoriously slow. So slow, my co-workers and I sometimes go to Wendy's for our fast food fix. The people can be nice...others sort of out of it. TIP: Check the bag before you drive away from the window. Chances are you won't have the right dressing, a straw, or something is incorrect. read more

I have never felt the need to leave a review for somewhere until now. I sat at the window for I kid you not fifteen minutes. He says "i'll be with you in a second". Another fifteen minutes goes by and it's "i'll get with you when i can". i work at a fast food restaurant. Its insane it takes you thirty minutes and you STILL DID NOT TAKE MY ORDER WHILE IM AT THE WINDOW. Get better employees and learn how to run a drive through. Does not even deserve one star. read more

Unsatisfactory service, 20 minute wait in the drive through with just one car in front of us and, had the audacity not to even give us straws. read more

Came here at 11:15pm on a Saturday night. Waited 15 minutes at the drive thru before pulling around the the window. The what I assume manager Sam said we can not order food because second shift was leaving and third shift was coming in. Not sure why we weren't allowed to order food but the additional staff was rude as well. read more

Terrible. It's really hot in there if it's humid and not very welcoming because of it. They messed up my breakfast order on drive-thru more than once, but what can you do when you're in a hurry to get some grub in da belly before you start a long day of work. I've been to many McD's that are better than this spot and would highly recommend the Subway which is pretty close or even just buying food at the gas station that is next door to it. dmo out. read more

I pick up lunch from this location once in a while, since there isn't a whole lot to choose from close to my work. This place is packed from 11am- 1pm. The staff is ok... slow but ok. The one thing I have to comment on is that I hate the new automatic response on the drive through. "Hi, Welcome to McDonald's. Would you like to try our hot chocolate today?" Then there is a pause... and you get a real person. "Hi, can I take your order?" Um... No I don't want a hot chocolate... it's July! Why would I want a hot chocolate? Oh... and if you place your order at the first drive through order box, and you pull up to the second one, because you're behind someone you'll go through the same ordeal all over again and then you'll have to explain to the lady on the other end that you've already placed your order. That's the price you pay for going to McDonalds.. a headache. read more

Everything we got was burnt and took over 15 min to get (we were the only ones in the drive thru) read more

McDonald's - My charred bagel - Fast Food Near Me - Charlotte, North Carolina

I got an egg McMuffin and this is what I got....I feel like I've been punk'd. I put it together and ate it anyways and it was good, nevertheless they need to learn how to put a sandwich together.. read more

McDonald's - Fast Food Near Me - Charlotte, North Carolina