Always slow, service is sometimes rude and food never great quality. today waited 10 minutes after being asked to park in a spot from the drive thru and the food came out cold even though they insisted they were making the eggs since they were out somehow at 8AM. Do not recommend this location. read more

I was told I was "trifling" by the drive through attendant. Then was directed to pull aside in the drive through line and they would bring my food. 15 minutes later I received a cold medium fry, cold burger, and a cold snack wrap. Most of the staff is rude read more

the guy that was taking my order could not hear me and was making me yell my order out and had a bunch of people in the background screaming and yelling so that's why he couldn't hear me and there was a black lady with him who was no help at all she refused me from paying and you guys have these employees that are rude and disrespectful how can they be playing around and yelling and working at the same time yall need to get your employees in check or fired them cause that's disrespectful to the customer and your store that just show me that the gm does not care about there job nor the store or even the employees I will not be back there if your just gonna have rude disrespectful employees like that.today at 2:00pm at 1589 W Broad St Columbus, OH 43222 United States read more

Terrible service. Went through drive thru. Waited 3 minutes at speaker with no response. Pulled and gave my drive thru code and was chastised for not waiting on a response from the speaker. read more

The ladies that work here are all very pretty,and courteous. This is definitely the best McDonald's in Columbus.

Place service sucks I stopped to just grab an apple pie at 12/15 and I'm still in the line at 12:30 am Just need some space and I'm out read more

Please refrain from improper food handling as it tends to give customers like myself food poisoning.

The workers here are rude my grandma can't hear and has trouble speaking up and we was all trying to speak up because she couldn't hear up and wasn't saying anything back and when we pulled up to finish our Order she had an attitude and said she couldn't hear us because there to many people talking when we only did that because she couldn't hear us? And the other lady had an attitude when my grandma simply said that we have to orders and the first lady we just talking to most of the staff before letting me pay you can tell she don't like her job but don't take it out on us read more

I stopped in for a quick breakfast and it was not a pleasant meal. I had been really looking forward to trying the donut sticks with chocolate sauce and the cinnamon cookie latte. To add to, I got two hashbrowns and a fruit and yogurt parfait. The yogurt was the only thing that was right, this time (the last time they gave me sundae nuts instead of the granola). The donut sticks were lacking everything that made we want them. Very, very, very little cinnamon or sugar. Then, my latte was missing a few swaggles. Also, the hashbrowns were super greasy. They were soaked with grease so bad that I could not finish one, let alone both. Good thing about this location is the proximity to the freeway. Easy on/off access to I70 E and W. read more

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Your apple slices suck, service was pretty good, everything else is good. The inside was clean and a nice feeling.

The service was really fast but they didn't give me my happy meal I ordered. Plus the burgers were really dry, kinda like the ones that come in a package and you heat up. read more

0 zero stars if I could. Showed up at 10:30 and was told they weren't taking orders. Multiple workers standing outside. Open 24 hours though. Solid. read more

Whoever is working right now feb 22-2022 at 9:45 pm on the register is RUDE ASF !!!! Not only was she not paying attention i heard her and her whole crew members convo WHILE WAITING TO ORDER !!!!! Then when she finally comes on to take my order i give her the FIRST part of my order she gives me my total an continues the convo with the other workers at this point im pretty mad an im saying hello ! Hello im not done !! This BI*** had the neeerrvveee to say wat else do u want i said hell no cancel it all and left!! everytime i have been at this location my order is never done right there is ALWAYS something to complain abt at this location just go ahead an shut this one down. read more

Just went through this particular mcdonald's with my younger sister and mom. We went at around 10pm and ordered the most simple things you possibly can, Chicken Nuggets and Cheeseburgers. Simple right? WRONG!!!!!!!!!!! Somehow they gave me the nastiest chicken nuggets anyone can offer. Now I am home frying my chicken nuggets. I get it was a 20pc but I still could have gotten crispy nuggets? Fast Food? More like re-fry your food!!! I'm lovin' it? More like I'm re-frying it!!!! Should have know to leave when he answered "Give me a minute", terrible. Never again. Update: I re-fried them. Taste like something a cat would eat. read more

Went in to purchase 2 iced caramel coffees and an oatmeal. What I got was a cup of cloudy water with random oatmeal bits in it (way too soupy) and two room temperature coffees. The coffee upset me but I was going to be late for work if I didn't start going to work. But the second I saw the oatmeal, I was done. I turned around and went back. I walked up to the counter and one of the cashiers (not the one who originally helped me) heard what I had to say. I set everything down on the counter and calmly asked for a refund. She acknowledged that I had just been there and understood why I was frustrated and immediately got her manager. The manager seemed annoyed at the fact that I was asking for a refund. When she asked if I had the receipt I told her I had refused one but told her the number that was on it. After exasperating loudly she started the refund process. The cashier, just before my telling her the receipt number, informed her manager I was there not 5 minutes before. Unfortunately this is the closest McDonald's to me so I will keep going back here and there when I crave a coffee. But I have been to better. I realize that this is the west side, but that doesn't mean we still can't have respect for ourselves, our customers, and our business. read more

Sloooooooooooooooooooooow! And would not let me add to order at window...thats a first.

Terrible the wait is to long and the food is just not worth the wait. Employees are in no rush to help.

I go through at least once a week for a mango pineapple smoothie and their machine is ALWAYS down. Even if go to the McDonalds on S. High Street before work I can rarely get a Mango - so I drive to work which is on the westside and go to this McDonalds and this one's machine is down too!!!! WHY OFFER A PRODUCT THAT YOU CAN NOT EVER HAVE - GRRRRR read more

McDonald's - the front of the restaurant - Burgers Near Me - Columbus, Ohio

Mass confusion! Placed order at drive thru. Drove to cashier window where he repeated my order but was obviously bewildered. When I got to pickup window, order was short a smoothie. Was asked to pull in to waiting spot. 12 minutes later, I went inside to see what was up. As one girl handed me the smoothie, the girl that originally gave me the short order tried to snatch it from my hand to give to someone else. Another worker came forward and told her to let me have it. Got back to car and luckily checked bag again. No straws or napkins. Went back in and got them. During all this, my granddaughter was locked inside the car because there were 2 very sketchy characters wandering around the lot talking to themselves and staring at everyone. This was at 3:30 pm. Supervison needs supervison. read more

More a product of the neighborhood but the store is typically dirty. The staff are nice enough but service is extremely slow. December 2015 update. I sometimes try to go here but the drive-thru is about as slow as can be. Pretty sure by butcher and process the cows in the back. So much for fast food. read more

These guys deal with a huge amount of people who are less fortunate than most and always treat them respectfully. Every day I go on there three to four times for a very specific order of iced coffee and it's right on the money every time. Sometimes its ready when I hit the counter. The staff is excellent and very thorough. It's a busy store and if its slightly less than spotless maybe some customers should take better care of how they leave things. Over all I rate this store excellent, the staff is why. read more

Great employees bad upper managment . The staff and managers are great the upper management is rarely seen and have no ideal how to deal with the type of customer the neighbor hood has to deal with and blame lower managment gets the blame for why the store don't run and operate like any other Mcdonalds not sure if they even train employees and managers up to par read more