Is the mark of a good restaurant is the cleanness of their restroom this one is a humongous failure. Men's room look like it had not been cleaned all day. I ordered a filet of fish which seemed liked the fish wasn't fresh and the bun was burnt. I wouldn't come back here again. read more

I came to get a simple cookie tote and a strawberry milkshake. It took more than normal for them to come out and I didn't even get my shake. I called the manager and the manager has to people skills. read more

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I ordered a McChicken at the front counter add pickle, mustard and ketchup cashier had to go and get help to ring up. My order. Didn't make any modifications. I spent 20 minutes at this McDonald's trying to get a sandwich. read more

ghetto as hell, drive though guy was on phone the whole time, no one bothered to take my order, walked off while I was still ordering at the window. Manager came out after I got my food just to look at me for some reason. 10/10 would drive further for better service. Hire people who actually want to work. read more

Came here to grab a quick bite to eat but used the bathroom first. It was so dirty, I didn't feel comfortable eating here, so I left.

Had a truly abysmal experience here today. Went through the drive-thru and asked the lady working the intercom if they had the Hello Kitty toy. I specifically asked if they had the toy because I recently was at another location and when I ordered the Happy Meal I received an older toy that was probably some left over stock. The woman working the drive-thru stated that "we have that Happy Meal". I wanted simple clarification because just because I can order a Happy Meal does not mean the correct brand toy will be in the box. The lady immediately became very rude and said "I don't know how else to explain it". When I tried to explain the background of the situation she consistently kept interrupting me. Eventually, she finally seemed to maybe understand what I was getting at and I was able to place my order. When I paid I requested to speak with a manager and was told I could do that at the next window. I get to the next window and the woman working that one hands me the food and closes the window at break neck speed before I can say anything. I walked in, looked at the manager who took one look at me and then promptly went into the back of the store. I'm sympathetic to the fact that McDonald's is not a fun place to work, I even I used to work in fast food myself. Therefore, I'm not writing this review in an effort to vindicate myself but rather just as a PSA that the employees at this McDonald's are seemingly looking to be dramatic. You can have the most simplistic question and they will find a way to make it a Herculean task. read more

Absolutely trash location, horrible employees who struggle super hard to get any orders out. Bums

When on a road trip, driving on one of the main arteries of highways... all that they offer at each exit are mainly McD or Burger King. Some also offer Taco Bell, Dunkin Donuts or very rarely see a chicken franchise. Restaurants are really a thing of the past and have to stick to Drive-thru take-out. Beyond that, those are your choices. At least there's food to choose, if hungry or need a quick bite to eat. read more

McDonald's - Clean bathroom, fast service. - Fast Food Near Me - Cornelius, North Carolina

So someone thought it would be funny tonight to put cookies in my child's happy meal instead of the chicken nuggets that I ordered. Sad thing is I'm not even surprised. This is the absolute worst McDonalds establishment I have ever visited. read more

McDonald's - a chocolate chip cookie in a bag - Fast Food Near Me - Cornelius, North Carolina

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The women at the first window kills it every morning great way to start the day with an amazing attitude everything love it!! 5 stars for her On the other hand the pickup window is slow takes them 10 minutes to make a hot chocolate and a sausage biscuit other than that it's great place to stop in the morning ik I do every morning for breakfast read more

Place is a joke run by a bunch of clowns who probably can't get a job anywhere else. Any time I've made an order here it's a crapshoot of what I get in my bag. Constantly randomly added, incorrect items, missing items, random sauces. How are you this bad at a simple job? read more

The Employees here are very nice and polite , this mcdonalds is clean everytime I walk in, the food is hot well-done and ready to bite into. I've been to this mcdonalds more then once and they havent messed up once for me, if you ask me which mcdonald's you should go to I would tell you this one b/c they haven't meesed up any of my food so they won't w/ yours. read more

Woman working drive through mic on 2/18/23 morning was totally rude, you cannot treat customers like this, she asked me to pull around to 2nd window without resolving issue where her manager talked to me and he was a good guy, no problem with him. Pulled into a parking spot to cancel my order on app and the girl opened drive through window and screamed "bitch!" At me, what the hell is that? Loser employee, won't come back to this location. read more

Stopped by yesterday to get a McChicken Sandwich. I prefer CFA but the line was too long for my time available. There was only one car ahead of me at MM. That should mean something. This was about 1 pm. Had to wait to get the sandwich-oh yeah, you would think this one was fresh. But no. It was well greased and tasted rancid. Montezuma visited me later. Will not be going there ever again. read more

My quarter pounder was super pink and undercooked I accidentally took a bite of it hopefully I don't get sick. read more

McDonald's - My quarter pounder was super pink - Fast Food Near Me - Cornelius, North Carolina

Food tasted like it had been sitting around for a long time and the French fries tasted as if they had been cooked in old grease. Would not recommend this McDonalds. read more

Need friendlier workers at drive through They're impatient , etc Study Chic-filet ! read more

Not worth the effort. Last night (Saturday, April 2), I was driving home and wanted a little something to eat since I had skipped dinner earlier even though I had tried another fast food restaurant but that's another story. In any case, this McDonald's closed to where I live and just off of Exit 28 on I-77 so I decided to give it a shot. Already had made up my mind for a Filet of Fish Combo. Pulled into the drive through and only one car ahead of me. Rest of the parking lot was essentially empty. Took awhile but I got to the order stations and placed my order. The other car was still ahead of me and they were taking their time at the first window as he was trying to pay for it. Finally got to the window and paid and pulled up. Almost 5 minutes later and the car ahead of me is still waiting to pick up his order. Pathetic Even though I had already paid for the order, i pulled out of the line and left. My time is more value to me than that and I'll just chalk this one up to experience and not go again. If you are driving through on I-77 I would not recommend this store. There are a lot of other fast food restaurants at this exit and the next couple that will serve you in a timely fashion. read more

I had hoped the service had improved since this location is close to my work. It has not. I spent my entire lunch going through the drive-through, waiting for the order to come out when it did, the burger was wrong and cold. read more

Can anyone read the ticket? Whomever the owner is is just counting his $$$ and DOES NOT CARE!!!!!!!!!!! This place sucks and I challenge the owner to actually look at all the reviews and handle this! One of the WORST McD's ever and I grew up in No VA! Wow!!!!! Just horrible and seriously never any correction! Sir, don't care how much you make, you are a failure OVER AND OVER! Boooooooolll!!!!! read more

It's McDonalds, what did you expect? If you want good food: Zaxby's, Five Guys, Bojangles, Cookout, or Chick-fi-la.

I know it's fast food but the customer service has to get better. You can answer the drive-thru with "what do you want?" Also if someone says thank you, you're welcome is not hard to give back. I know it maybe stressful working certain places but customer service is the business you are in. read more

If I could leave no stars I would. Pulled to the 24/7 McDonalds and was told they were currently closed because they were switching over to breakfast. Was not offered the breakfast menu or the regular menu. Absolutely horrible customer service. read more

Dianna was rude she said "oh my god" on the speaker when I asked for onions on my burger and then said "I can't even understand what ur saying " in a largely condescending voice. She then messed up my entire order making me pay 7 dollars extra for fries and a sprite which I never at any point in time asked for! And when asking for a refund the manager said "are you fucking kidding me" whilst the drive through window was open despite his workers incompetence and my misfortune. I then got my burger and it was more like a lettuce wrap containing 90 percent lettuce, believe it or not I don't go to McDonald's for the lettuce, I go for the unhealthy comfort food that leaves me sometimes with diarrhea and increased blood pressure from all the salt on my fries ( that I didn't ask for). read more

McDonald's - Thanks for the lettuce wrap McDonalds I ordered a cheese burger. - Fast Food Near Me - Cornelius, North Carolina

Terrible unit. I have been using their coupons for years for egg McMuffin. I always order sausage egg n cheese. Was told coupon was ONLY for egg McMuffin without cheese or meat read more

That 1 star was an accident. My family and I just left from this place. Cashier was rushing us to order in the drive-thru also she had an attitude as we added a few things to our order while we were still at the speaker. If you were to put the 2 medium size fries we got together it was more like a large fry. Never ever going back to here. read more

service is absolutely terrible! I never write reviews so that's really saying something. I went to this McDonalds last night, August 12th. Saturday night. I'm talking about whoever was working both drive thrus at around 10 o'clock pm. It was a female, very shrill voice, doesn't need to be working in customer service. I ordered my boyfriend a Big Mac and then separately ordered a shake and fries. I NEVER go to McDonald's so i didn't know that a shake could be your drink when you order a meal. The worker then proceeded to berate me, asked me over and over again why I didn't order a meal. Had the audacity to ask me if I had a cold??? So much aggression out of nowhere. whoever that was really needs to be let go. read more

They can't get an order right to save the building. Past three times I've gone to grab something to eat after getting off work, my order was mixed with someone else's. The elder Latino lady is very rude when you tell her you're missing an item. I encountered everything from eye rolls to scoffing and even heard her whispering some not so nice things to the person next to her. Even the person next to her had to tell her to just give me the hash browns. I felt like an a****** for even asking for what I had paid for after it was not put in the bag. read more

Just pulled out of the drive through. African American female manager was very rude. She was angry because I returned the cold fries served to me. Very nasty attitude . argumentative about "fries".... go figure read more

We first tried going to the drive through and they made us pay for our wrong order then we tried to get curbside pick up waited for 30 min as they were bring out other people's food we called them to see what Is up and she said they don't have anyone to bring it out never going here again read more

I use the app each time for curbside pick up never had an issue and have yet to get anything incorrect.

The girl At the window Mariah is so so rude. She has been rude to me three different times there in the past three months. I can literally hear her screaming when I'm trying to place my order in the background of the radio read more

The worker was so pleasant this evening she made sure our order was just right and had a pleasant smile I think her name was Brittany more employees like her should work here!!! read more

Made my breakfast burritos fresh and hot as I requested and I was in and out best McDonald's I've been too locally!

It is terrible how far McDonald's has fallen. Horrific service. Waited 18 minutes for most of our order, and another 12 minutes for a missing order of tenders. 30 minute wait in total for "fast food". 18 minutes was already way too long to wait. Their service in every single new format restaurant has been terrible. They should tear down the new ones and go back to what they had before. read more

McDonald's - Receipt - Fast Food Near Me - Cornelius, North Carolina

Fast friendly and affordable. We're out of med fry containers so I was given a large with my meal. Can't complain! Thanks :)

Worst service ever. Pretty clear these people don't care about their jobs and I was sent off with an incomplete order. Shameful.

Two stars for service prior to my last visit. After getting food here from the drive-through on several occasions, I went inside one day. The inside (floor, countertop where registers were) was not very clean and there were a lot of supply items (cups, etc.) that needed to be put away. I stood at a register and waited to be acknowledged. The teenaged staff was busy engaging in personal talk and laughing. One or two looked my way but no one offered to help me. *sigh* I won't return. read more

I can here Friday sept 25 at 1:27 am and a girl lied to me about their ice cream machine not working I'm pretty angry about that don't go here the employees don't give a fuck read more

This has got to be the worse McDonalds I've ever been to. I've tried it a few times expecting different results and no more. Fries come out hot because they can't seem to get the burger and the fry out at the same time. Hence the sandwich is cold. It also takes forever. I thought this was a fast food place. I've always liked McDs for a quick meal. Not going back to this one. read more