Who knew a McDonalds can actually be clean and a pleasant experience?! I've always personally believed that all McDonalds should be bulldozed and replaced with real food, however, McDonalds can be helpful in dire situations. The breakfast burrito was what I expected, service fast, dining area very sterile and best of all...no screaming children! read more

The drive through service today was terrible. It was 0615 Friday, when I ordered a large coffee and breakfast burrito. The lady who has a heavy accent and has worked there for years didn't tell me how much. When I drove up to her I asked and she told me $2.17 the same as every day. Well I'm sorry I'm not always wide awake before coffee and isn't it your job to remind me. So my policy now is to record on my phone any rudeness and post it online. If they can post cat videos then nothing seems to be off limits. I hope this embarrasses the owners of the business. read more

mcdonald's can never get five stars cuz it's fast food junk food... however this is the cleanest mcdonald's i've ever been too. all the food is hot and freshly prepared. anyway, what interested me most on this last visit is that they've undergone a remodel. there used to be a tacky child friendly low table complete with character seatbacks in the center. now there's a partion separating the ordering area from a high "bar" seating area and hdtv mounted on the wall. all the colors are earth tone and it almost feels like a... starbucks. i shudder. but this is the most "hip" mcdonald's i've seen since the one double decker/rock n roll one in chicago. read more

Drive thru service is hit or miss. Had our order given to a different car and had to wait for them to do it all over again.

Your typical McD's. Small parking lot out front with tight parking spaces, has a drive thru window. It's got a small (but clean) dining area, cramped place to stand in-line. Flat screen TV's in the updated cafe decorated lobby. Best bet is to probably to use the drive thru. Ordered their new Angus beef burger which was pretty good, but not as tasty as Carl's $6 burger. read more

Bad service. Manager is bad attitude when the kid dropped the drink to the ground accidentally.

I just went to this McDonald's to pick up some dessert. The guy that was getting our food got some ice cream on his arm and proceeded to lick it off not once, but twice. read more

on my way home from Costco on Friday the 11th, I stop by McDonalds on crow Canyon Road to see if the manager Jose was working, I asked the manager if Jose was on today and apparently he was off. so I talk to Rosie is a female manager at McDonalds and showed her a picture of the mocha frappuccinos that Jose makes me. I asked her if she could duplicate this for me and she says to me he's not the only one that can make these like that. so I proceeded to purchase two large mocha frappuccinos which she proceeded to make for me they were as good or better than Jose watch out Jose we have a new player in the league and that's Rosie, so here are the pictures of the two mocha frappuccinos that she made me. rosie has a good personality very professional great smile and very accommodating so my hat is off to you Rosie thank you very much for making an outstanding mochas and I will be back again to see you for round two and to you Dori who is a very outstanding upper level boss you are very professional good hearted and very accommodating and that's why I like coming to McDonalds crow Canyon Road I leave with a great smile on my face knowing that I was well taken care of thanks again. read more

McDonald's - These are the mocha Frappuccino that Rosie duplicated for me, watch out Jose you have competition now. - Burgers Near Me - Danville, California

I visit this McDonald's on a reguar basis, just for their Vanilla Latte's. I have found the people working there very friendly and they make me smile as I begin my day. I was there twice last week, when the area had some sort of school day off for the kids. It was right before lunch time. It was SO busy, people were lined up out the door, the drive-thru was backed up. I was in no rush, so could wait for my Latte inside. The morning Manager (not sure of his name), was working so hard along with all the staff. Still they were freindly, smiling and trying to keep everyone happy despite the crowd and kids everywhere. It was amazing. Maria at the drive up window is so nice, always polite and greets me with a smile and a warm "hello". I'm not a big McD's food eater, but I do love their Latte's and this location just has hard working, friendly, and nice employees. Thank you Danville McDonald's for being there. read more

I love coming here and Maria is the best employee that they have here! They're all great and pleasant and cheery and polite, but Maria is my favorite! I alway look forward to coming here to get my daily dose of caffeine read more

Only one problem with this particular McDonald's and that's the drive through. I have used the drive through a total of 11 times and they got my order (standard items from menu) wrong 8 times out of the 11. read more

Amazing restaraunt. Feels like it is a local mom and pop store. The night manager has been there for years and I look forward to coming there everyday to buy food and having a friendly conversation with him. Love it here! read more

I visit this McDonald's off and on. This afternoon I went in, and ordered a couple of happy meals for my children. I was appalled that there was some Mexican lady yelling at the workers in Spanish to "serve it, serve it, serve it" I could see how upset the employees were. I would not blame anyone if they walked off the job. It is to bad that McDonalds allows Managers to treat their employees like this. read more

The worst run McDonalds in the United States! The cashier always gives the wrong change and the front window always messes up the orders. Don't go there....I guess the turnover is so high they just don't care...sad.... read more

All I can say is wow just wow got my order wrong when I ordered it got my order wrong when I received it and everybody seem to have an attitudeI don't think we should pay you $15 an hour for that read more

This place has changed. You no longer can get your own napkins or dispense your own iced tea. When you ask for these things, it takes forever, and they don't seem to care. Slow. Step it up. It is supposed to be "fast food". read more

came in today at 1030 and ordered coffee and 2 items of breakfast. food was fine, but my drink was cold. no steam, not hot. didn't realize till i had left. called corp and complained and some rep contacted me. going to get some comps. its bs that your coffee was served this cold. i don't have time to go back due to how traffic is and the parking lot is structured other times coffee came out hot...consistency issues read more

Ii would like to eat there often because it's convenient but the big breakfast is always at or just above room temperature. This is after a 10 min wait.? I have noticed this several times over the past 15 years and don't return for several years. I would probably have eaten there 100 plus more times if the food wasn't so lackluster. Many other places near by put more effort and quality into there fast food and service. Actually quality would be ok but it seems as if it's been sitting around for hours. read more

Today i decided to stop by for lunch. I placed two separate orders. The guy at the window martin gave me attitude when i asked for ketchup and ranch. I asked him about my other order and he said it was all in the bag. When i told him there was no chicken nuggets in the bag he said well you never told me you had another order. He then again began to give me more attitude. I tried to keep my calm and i told him since he works customer service he should be much nicer but he is very rude!!! I asked for a manager and he ignored me. I got frustrated and decided to drive away. The point is how hard is it to hand out ketchup without givig a atitude? read more

I have given this particular McDonalds several opportunities and tonight was the last time. I have never had a burger that was what I would consider "good" from this particular location. They are always luke warm, tasting like they have been sitting in a warmer. Tonight I went throught the drive-thru and ordered two kids meals for my daughters. I left only to find that the toys included were for boys so I went back in to get the right toy. Not only did I not get the girls toy, which was the only reason I bought the happy meal, I was told that they were out and only had the boy's action figures. The least they could have done was to tell me when I ordered that they were out, so I would have ordered accordingly. Instead I was just told that there were no girls toys and that I could paint the action figure pink! As if...this McDonalds is the worst! read more

This McDonald's looks nice when u walk in food is out quick whenever I walk in I'm greeted by a short brunette girl in the front rebecca she always gets the order right in a timely manner never been disappointed by her. As I'm waiting for my food I can't help but notice this tall Mexican dude I think his name is Alejandro being mean to his crew and as a customer hearing serve it serve it serve it it's annoying and bringing the place down food was good but I always take it to go so I don't gotta watch the drama here read more

I went in for lunch ....dining in. While I was in the drink line another customer bumped into me and caused me to dump my Ice tea in my tray which also spilled onto the floor. One of the Managers saw the whole thing as he sent an employee out to mop it up. My meal was soaked yet I wasn't offered food or a dry tray. I had to grab a tray from the pile of dirty ones by the trash can and stand in line again to "re-purchase" my meal. Crappy service!! read more

I've been here many times. The workers are poorly trained and the orders are always wrong. I think the volume requires better service all around. read more

dear lord is this place entertaining! i recommend coming on a friday or saturday night for sure. teens everywhere drunk as hell and high as a kite! i have seen multiple people carried out of the bathroom. the chocolate chip cookies are also good. read more

It is the best MC ever! All of them treat customers very nice, keep everything clean everyday and provide free wifi and two large screen for tv shows and news! Nice Place! read more

Well, the rating for this store keeps getting worse. Maybe the universe is just conspiring against me, I don't know. Tonight the McFlurry was not mixed, just a big bunch of m&m's underneath lots pf vanilla ice cream. But the worst part was that they actually gave me the amount of ketchup I wanted... but FORGOT the FRIES!!! And they closed before I could get back. Once again, it is my fault too... knowing this store I should have checked my food before leaving the parking lot. Granted, they have never forgotten a primary food item before... and yes, I am calling the complaint line... read more

I go to this McDonald's because it is very close to my house however that's a bummer because this place really strives to keep you disappointed. They wouldn't throw a cup away for me in the drive thru and made a big fuss about how they would have to wash their hands afterwards (god forbid good hygiene in a food industry). I always have to double check my order to make sure it is right, a third of the time it's not. The staff is blatantly rude and take no pride in their work. It seems like they are all very socially awkward because nobody has any incentive to help customers. Very under trained as well, if they don't know how to do something they will just lie and say they are out or it's broken. Not a very good first job, no work ethic, weak foundation of customer service, no sense of urgency, poor operation cohesion, and I don't think anybody smiles there. Ever. So make sure your order is correct and don't be expected to be treated like a customer because you will be treated like nuisance. In terms of McDonald's this place needs a new manager and new staff, or just make it automated. read more

Not impressed with this location and will not go back. It is not unclean, but the service stinks. I went in for breakfast and was a few minutes late. They refused to take my order. So I ordered two cups of coffee to go and decided to pick up a bagel from across the street. People who ordered full meals after me were picking up the plates before me!!! How difficult is it to pour a cup of coffee. I can understand if they had to brew it, but the people after me had also ordered coffee. I had to ask the person to make me the coffee because that was just rude on their part. Not only did they give me attitude, but then they ended up messing up the order and making a flavored coffee (I think, that's the only excuse for the awful taste). I suppose I would go to this place if I had to avoid other McDonalds if I feared getting shot at, but there are other locations just a few minutes drive further that I would much rather go to. Sorry, this place gets it wrong in service! read more

never go to this mcdonalds, theyre rude and always give me soggy hash browns. i go through the drive thru and they always make me wait