Great McDonalds! Clean and super efficient. Best one I've been to in CA. They actually greet you when you walk in while actuality looking at you. One local was out of order but that was the only thing wrong. Bathrooms spotless and really friendly people. Did i say how fast they were?! Wish this was my Merced McDonalds! read more

McDonalds - the inside of a restaurant - Fast Food Near Me - Delano, California

One of the worst experiences l had with this restaurant. I let it slide couple time but the service has been horrendous absolutely absurd might I add. The last three times I've waited for my food in the drive thru. The place is small to begin with so when there's a lot of cars it gets crowded and then they don't even ask you if you want any condiments with your meal. I don't recommend at all steer clear unless you want to wait 15 mins after ordering through the drive through . My grandpapi can do a better job and he's NOT EVEN QUALIFIED. read more

Fast New Technology helps McDonald's lead the way In Industry Oriented Customer Service. Good establishment with a Blemishless record.

First, parking lot is super small, if there is a line in the drive thru, you cannot get into the parking lot at all. Some lady rear ended the person infront of her in line also... so there was that. Secondly, due to parking lot issues took my forever to get in there and park. Ordered my oatmeal and English muffin from the app online.. stood there and waited almost 10 minutes with 4 other people. I had to get to work so I requested a refund so I can go. Lady called up the manager who first told me I can cancel right there in the app... I couldn't find it so I asked him to show me and he said ohh you can't cancel anymore. Now you have to call the app to get your money back.. I said what the money didn't come to your business and it didn't get paid here and he said no... so I had to leave and run to work.. when I got here got in the app... ummm to get a refund it says to get it from the business directly run around and around for $6 effing dollars dude. Not worth the time or issues. read more

The fries given were old , the nuggets were soggy, I ordered a 20 piece and was given 1 bbq and was told extras would be charged . On the way home I notice they forgot a Fry, went back to get it and it had no salt and was old and soggy too. I'm so disappointed :/ read more

McDonalds - No salt, and all soggy like it was reheated :/ - Fast Food Near Me - Delano, California

My first time to order through mcdelivery. Order 2 fillet o fish, 2 apple pie and 2 strawberry cream pie. When my food was delivered it's missing 1 fillet o fish So I called the McDonald and told her the manager who answered the call that I'm missing 1 fillet o fish She answered me this " call the driver and ask them to pick up the missing order, what's that got to do with the driver they're not the one who put the orders they are only delivering the food. The manager said I give you an option either you come pick it up or what do you want me to do drive my car and deliver the food to you Terrible customer service and she's even the manager. read more

I got a number 2 for breakfast it was very good I also got a strawberry smoothie it was also delicious. The wait was only like 4 minutes, great service #W I rate it a 4 star read more

Customer service is a big issue on the drive thru for this McDonald's. I haven't been to this location in a while but I will say that the person in the drive thru had a disgusted look when I came to pick up my food. I'm not sure what the reason is for that disgusted stare but I can definitely say that it was for me. I would also like to point out that she had tattoos on her arm, which is not allowed in a workplace like that. I work at a fast food as well and I know for sure that tattoos are not suppose to be visible. With that being said, there is no reason for that attitude nor the unprofessional attire that I received for my drive thru pick up order. Have a nice day and I hope you guys fix this issue!!! read more

the service in the drive thru is terrible i always ask for spicy nuggets and spicy mcchickens and they end up giving me the complete opposite and my nuggets end up feeling raw and pink this happened twice already. read more

What a damm shame ! Smh and these are the same people demanding they want $15 hr, omg my jaw just dropped. So , i go in and order a macchiato NO ICE! as it is soooo cold and recently had dental work. Employee making drink said that the cup would have to be 1/2 way full ONLY. So I told her well im not paying full price, charge me 1/2 price ONLY. She stated that I had to pay full price. We went back and forth till i told her nevermind just give me a caramel iced coffee instead NO ICE !!! Again I stated to cashier NO ICE!!!!!!!!! I payed ,waited in line ;they gave me my order and as I was glad to leave there. I never looked at my cup ,as I was really pissed off of the stupid explanation for my coffee. So when I went in car with hubby I noticed my ICED COFFEE WAS NOT EVEN CARAMEL AND IT WAS FULL OF ICE!!!!!!! OMG I WAS SCREAMING TO THE TOP OF MY LUNGS IN THE CAR TO MY POOR HUBBY. BUT HE WAS TO FAR AWAY AND DID NOT WANT TO RETURN. THESE PEOPLE SHOULD BE ASHAMED OF THEMSELVES FOR DEMANDING MORE $$$ IF THEY CAN'T EVEN GET A SIMPLE ORDER RIGHT!!!! And to top it off their "manager" was on sight just standing around supposedly looking busy, and not doing anything.. read more

McDonalds - Ridiculous how they cramm all that ICE, Especially when you just told them NO ICE!!!! - Fast Food Near Me - Delano, California

Come to this location This is really sad you can't order you need to use man made machines you can't order with a live person so sad . read more

McDonalds - Machines you need to order not with a live person no more . - Fast Food Near Me - Delano, California

Thanks for my hot fudge sundae McDonald's. (Hint: there's no fudge on my vanilla ice cream) read more

McDonalds - Fast Food Near Me - Delano, California

McDonalds will be McDonalds. This review is more of the history of McDonalds. This company/location has come a long way. They totally redid everything. They went from having one drive-thru to now two drive-thru, the lobby area is way more modern looking (I really like), the area for the kids "Playplace" is nice & clean (but I do miss the old ball pit), lots of good seating areas (do miss the table & benches out front) and lots of parking. What can you really rate on a McDonald's when this company is world wide. I guess you can rate them on customer service. Lines will be lines especially in Delano cause your very limited in places to eat. Staff was very welcoming and I got my food pretty quick for having all those customers this morning. read more

McDonalds - Ice hazelnut coffee & oatmeal for breakfast 7/22/2017 - Fast Food Near Me - Delano, California

Have been waiting for 25 min for my quarter pounder with cheese which I never received. The person that was bringing out the food just apologized but never brought my sandwich. Needless to say I will not be going ba k to that establishment. They have the worst service. read more

I purchased a breakfast sandwich, and they charged extra for scrambled egg. That's ridiculous.

They mess up the order a lot, even though I just got two McDoubles and French fries...really it's not that hard to remember beef instead of chicken. Also they have the nerviest nastiest mchickens known to human kind, garbage. Wasted my time with this mchicken, but i Guess that why y'all are working at mickey d's, dimwits...the people that work here don't care at all about their job. But I don't blame y'all the pay is shit. read more

I did enjoy my quick and convenient little trip to McDonald's this morning. Got just what I needed and was gone. Fast food with faster service. With a pregnant wife and cravings galore I was glad to have this spot right around the corner. read more

Any Mcdonald franchise owners who have the Mcrib or any promotional burgers/sandwiches rule!!! I love the sandwich and no Stockton Mcdonalds got it. Thats why home values in Stockton dont see major growth! We dont have the Mcrib here! Get Rick and Morty schezchaun sauce too for our nuggets!!! Get your act together Stockton Mcdonalds!!! read more

McDonalds - Top 3 sandwiches that i love... Tear drop. - Fast Food Near Me - Delano, California

Horrible , always messing up , rood employees and they never try to fix the problems, the manager just said I mean if u don't like the service then we'll and just shrugged his shoulders! Unbelievable the customer service is shit . And when the attempt to fix the cold food it still gets back to me cold like ok...... read more

This McDonald's opens at about 5am. I get in the drive thru at 5:28am. I waited 5 min (honked my horn and everything) waiting to order. Finally after about 4 cars pull up behind me i pull up to the window and I'm still waiting. Finally someone comes to the window and says "oh we're closed they got here late". So i asked when they were going to open. She replied "we're not sure". So i told her she needs to hop on the intercom and let the people behind me know that they aren't open (because that's common courtesy ). Anyway ...long story short i was late to work because someone couldn't simply hop on the intercom and announce that they were closed read more

I ordered 3 all regular sized combos and guess what I got 2 large and got charged for it! They ALWAYS insist to make you get large and I ALWAYS say no I want regular size. They're robbing you for upsizing and charging you for it even though you ask for small/regular! I already had the drinks in car and realized I even got charged for large! Why do they say check the screen when it says medium then all of a sudden it's large on the receipt?? Makes you wonder! Highway robbery for upsizing if you didn't want it! read more

McDonalds - No ice & don't even fill the cup all the way up.. - Fast Food Near Me - Delano, California

I will always be a Big Mac fan. I love the changes and upgrades McDonald's has done, I like that you could place your order before arriving. It's nice and cozy from the new updated inside. Awesome changes McDonald's. read more

This morning they parked my husband, he was parked for 15 min !! And when my husband called them they didn't even know he was out there. HOW DOES YOUR STAFF FORGET ABOUT SOMEONE THEY PARKED!!!!! They finally realized what happened and gave him a free apple pie for the trouble . REALLY!? AN APPLE PIE!!???? read more

Went there tonight and when I got home I started to take out the food and on top of one of the burgers not inside but clinging onto the wrapper was a roach ! I've never felt so disgusted I grabbed everything and went outside to throw it in the garbage. If i could i would give it zero stars and the workers there are always so stingy with sauces napkins everything if I dont ask for ketchup at the second window I wont get any at all sometimes no ketchup and no napkins what kind of shit is that ?! read more

First let me state that I do not like to eat food from McDonalds, it is always a last resort. With that out of the way, we went to a Choir Concert for my nephew but didn't know it was going to last 3 hours which is 10pm now. In Delano at 10pm you are very limited as to what is open for food. Each place open had cars lined up for days at their drive-thru and inside was jammed packed, I wonder if anyone in Delano ate at home for dinner that night. The line for the drive-thru was not moving so we decided to go inside. We also had a big order since it was for 8 people. You could see the frustration in peoples eyes as we entered, they seemed to have been waiting a bit for their food. We placed our order which was alot of food so I knew it would take a bit, but I didn't think it would take 30 minutes. We we did get our order, we were missing some items so I had to ask and the worker seemed frustrated too. I felt bad for the customers and the workers. I wasn't mad, I get that when you are bombarded on a Saturday night like they were getting bombarded, you can't be as quick/efficient because of the sheer volume of orders. Then you have the part of being under staffed because for Saturday nights you really don't know how busy you will be. I ordered a Double Quarter Pounder combo, the meat on my burger was really dry and they didn't put much mustard and ketchup so that made it worse. I try my best to avoid McDonalds because almost any one of them are never, ever good.... read more

See all

It's a Monday morning at mcsonalds the day 15 july,2019 the cashier and manager have very bad custumer service I orders combo of burritos and the cashier gave a bad order and then I asked for honey and the manager gives me a bad very bad attitude she needs more custumer service and I will b glad if this situation gets situated thanks.. read more

This place is awful, about a year ago I had to wait and hour for my order the tables are very messy the floors are kind of sticky and the bathrooms are totally like a pig pen. One time they didnt even cook the meat right on my burger! read more

Major renovationed but as the years gone by this place got more and more busy and the employees that work there now are straight up snobby and have issues with their attitudes which I don't like. Like, I used to work at a McDonalds too myself (Hawai'i) and this place just gives McDonalds a bad name. One of my sister's friends that used to work there said "it would be nice if the workers are at least nice and made it a drama free zone." But now she works elsewhere and way happier now. Well one night I went to Mcdonalds and the drive thru was really packed so I decided to go inside since it wasn't really packed. When I walked in, the cashier at the front greeted and gave me a smile. But here's the part that really made me mad, I waited for 15 minutes for my food and my fries were too salty, my ice tea had too much ice and my burger was straight up sloppy. I only saw this when I got home. The managers were straight up lazy and they were gossiping while bagging food. Who does that?! It's a work space, so be professional! I'm rating this place "1 star" because at least I was greeted. And this always happens to me everytime I go there which is between 5 til closing. read more

worst service ever. if i could give no stars i would. i literally never get what i PAY for. nuggets are gross and undercooked too.

I give this place a 2... Drive thru order- all is incorrect.... Poor Customer Service Speak to the Manager- he never acknowledged my explanation... Will definitely won't be coming back at this Mcdonalds And I do not recommend!!!!!!!! read more

Messed up on my order, and the guy that answered the phone doesn't know anything about customer service. He answers his phone like it's his own personal phone. Do they not teach you to answer the phone properly?? HELLO MCDONALD'S, THIS IS ....... HOW CAN I HELP YOU? I definitely was not satisfied. And I tried to call again to see if there was a way they'd be able to accommodate me since they messed up on my order, the guy answered and hung up. WAY TO GO MCDONALDS! read more

As guilty as I feel for giving this a 3 star, because the burger was delicious, nevertheless, I did not really care for this McDonalds location. My order, which was kiosk ordered was great though. I love Delano's Make Your Own Burger. It's fresher, tastier, and the bun is a melt in your mouth artisan bun. However the location was too noisy for my taste, and had undesirable seating. Only two booths and not built around comfort which I find surprising for McDonalds. I usually enjoy McDonlds because of it's food and atmosphere, along with accomadating booths. All in all I would avoid this location if you enjoy a bit of quiet like. I do. Lots of screaming little ones because of the indoor playground. If you enjoy a more peaceful McDonalds to sit down and set, I highly recommend the location by Walmart instead. read more

McDonalds - Prominent McDonalds lobby seating at this location - Fast Food Near Me - Delano, California

See all

This McDonalds gave me top notch service (after a few mistakes). My aunt went through the drive thru and had a hard time with the order. It didn't seem correct so she had the gal repeat it. She repeated it perfectly. However when we got it, they had shorted us 3 big breakfast meals and a Sausage McMuffin Meal. Went back and spoke to the manager, a Pinay (I wish i could remember her name.), and she was very nice and efficient. She gave us our missing items and threw in a Big Mac Meal, that we decided to order last minute for free. When you make things right when service was poor, then that rectified the situation. And...she did it with a smile on her face. Kudos to this manager who made it right and you can tell was working super hard to make up the insufficiencies and mistakes made in the drive through. read more

I went to lunch here. Breakfast served all day so I tasked for the turkey sausage bowl...."we dont serve that now..only till 10:30"...That's a breakfast item isn't it? Yes but not the bowls...WTF..doesn't state that on the menu...so I got a quarter pounder with a kinda warm patty... read more

The hours of operation currently shown on YELP are incorrect. The restaurant is open Monday - Sunday from 4:30am until 1am (Drive-thru) and 4:30am until 12am (Dine-in). read more

Was in a few minutes ago and ordered carry out for myself and my momma and papa. Service has been declining for years. By service I mean customer service. The interaction between the employees and the customer. One of the employees, the ones that wear the hankerchief things around their necks was laughing and talking to a friend. It was busy but only ONE at the register. Why don't they pay attention anymore? It's sad. My mom really wanted fries, she doesn't eat them that often because of the sodium content, so I got her a medium. Well, in the entire bag were less fries than you'd even find in a small size. My mom was like, check at the bottom of the bag! They always fall to the bottom. I said, "Sorry ma, nothing but two down here." She goes, "Oh well. Next time." I'm not sure there will be a next time. At least not at the Cecil location. I ask for no pickles because I'm allergic to an enzyme found in it: Pickles every time. Every time. Every. I'm gonna drive out to the one on Woollomes from now on and try that one. If it's good it would definitely be worth the drive across town. I have nothing else to say. I want nothing to do it with it anymore. read more

Went thru the Drive thru this morning. Service was fast. BUT my order was all wrong. Ordered a bacon McGriddle meal. My meal in the bag was a sausage Mc griddle no hash brown and the coffee was hot but half and half was missing, I asked for 3 shot of half and half. I would have had no problem waiting a few more minutes to have my order the way I ordered it. Inexcusable service. Taco Bell is steps from this McDonalds. Next time it's Taco Bell. read more

Alright so it's fucking Friday and tomorrow is September 23/2017 #doomsday!! #endoftheworld #idgf! And I was on a vegan trip for a bit but I was like fuck it! Ima get me some nuggggets!! Muthafuckers (Rick voice) and I'm am heading home after I get my food #imnotdriving the girl who took my order "ciena" #idontknowifthatshowyouspellhername?!! It was 20:05 so hope Mcdonald sees this shit and gives her some recognition!!! The only reason I'm not giving you guys a 5star rating is because the chick in the front what's stingy as fuuuuuukkk with the ketchup "like Muthafuckers it's the end of the muthafucker fucking world wtf!! Extra ketchup means extra ketchup! Other then that y'all did cool read more

Most of the reviews for this McDonald's are not even about the food!! I've had the coffee, make your own burger , Big Mac and chicken nuggets at the location on various stops. Each time the service was friendly and food tasted good. It is clean inside and newly remodeled. read more

I don't know why but this McDonald's is always messing up all my orders. I ordered 3 mcchickens (2 with cheese and 1 plain). And 2 of them came plain and none had cheese. Horrible staff. The McDonald's on Woollomes is better. read more