honestly the night shift service really drags, theyre always a bit rude and the food is always stale it really bugs me out because the food at literally any other jack beats this one, im always unsatisfied when i order here but its the only place open, stingy with sauces too. read more

The inside of the restaurant was filthy. There was around only 3 clean table. There was no one inside the restaurant all the workers were just standing around. Majority of the tables were dirty with food and napkins all over the floor. The trash was overflowing. If that's how they keep the dinning area, I don't even want to know how the kitchen is. read more

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I been coming to this Jack in the box for over 10 years, never really had an issue til yesterday, the redheaded girl at window was very rude and made me and my kids uncomfortable just because I asked for 2 sauce packets. I spent my hard earned money (over 15$) and I have to receive attitude for asking for 2 sauces? Right. Will not be coming here anymore read more

Used the 2 for $5 coupon should have done next door to Denny's and got an edible hamburger. So glad I didn't pay full price. It was worth about 75cents. Sorry I won't be back. read more

Jack in the Box - Fast Food Near Me - Delano, California

This place needs to be visited by corporate. I love jack in the box but it's always this location messing up my orders, taking way too long, & having terrible customer service. I work customer service/ food industry as well, and I know it can be tough. However, this location is *consistently* bad. This is the third time in a month where my order has been wrong. Either they forget something (and they close the window, walk away, and don't come back), they speak to you with attitude, or they take an unacceptably long time to serve your food. This is not ok. Not to mention the famous TikTok of the rats outside, lol. read more

Travelerss beware!!! I'd avoid this store if you want incorrect items in your to go bag. Dine In ordering that takes 16 minutes. I posted a comment on that Store Location FB. I was reached out by JITB Delano to further add more comments so they can investigate the store. read more

Jack in the Box - It took this in Store Order, 15 minutes to get my order called, as I watched 5 drive thru cars go by. - Fast Food Near Me - Delano, California

Employees are rude. Employee got my order completely wrong. Asked for a refund and employee said it will take 24 hours to get the money back in my debt card. I waited 24 hours no money returned, money was taken from my account though. read more

Went around 1. Lady was rude from start to finish. Didn't let me finish my sentence before she's telling me to pull to the window. She aggressively took my card. rolled her eyes when I asked for a drink carrier. I had four drinks. Basically shoved the bags in my car. When I got to work with my food I was missing an order of jalapeno poppers. Too late to go back bc of work. Food itself is good. But damn the lady at the drive thru was very rude! read more

Food is great but poor costumer service. Drive thru staff are always rushing and never letting me finish giving them my order. The fries are always cold and soggy. They basically throw my food in the bag. Very rude. read more

I went today 03/05/24 to the drive through at 4am. The guy said they were closed. I thought y'all were open 24/7 ? My poor pregnant wife and I left with no food. read more

I went through the drive-through and the girl in the window was so rude had a mad face if there having a bad day why treat people rude didn't go to work . read more

The service isn't very friendly. I witnessed a manager step out the back door facing the drive thru lane and he took off his collared shirt and started swing it around while with no shirt on.. I should of left after witnessing what I did. They got my order wrong but I didn't realize until I got home. My munchie meal burger was completely dry and tasteless. I went back due to them overcharging me for a burger I didn't want. The ambience wasn't great either seeing that they had 0 people in line today. read more

What can I say.... JITB in my opinion is errrr ummmm not bad, it's not exactly the best place either. This JITB is actually the very first JITB I have ever visited when it first opened up back in the late 90s. When they first opened it, it was a bit pricey and people would still pick the other fast food burger joints over JITB because of the prices. As years have gone, JITB's pricing is up to par w the rest of the other guys and pricing is now is pretty similar. Why do I rate this JITB 1 star? Well, I have probably been to this JITB more than any other JITB because I'm from Delano and I lived a few blocks away from this place a few times in my life and was also within walking distance from where I had lived, so this was definitely a place I visited a lot. Over the years, this JITB has lost it's pizazz. Yes, there are local spots that a lot of people would rather visit, but this place used to have friendly and polite workers and now there's a lot of young workers who need a class in customer service. I honestly don't remember the young workers from many years ago having the same personality, but things have just gone down. Food to me is same as any JITB, it's not bad, but when you visit an establishment that is a chain restaurant and the workers don't make you feel welcomed, you rather visit another establishment minus the unfriendliness. I honestly don't think JITB will be gone any time soon and hope they stay to help employ people, but I hope that management can give their workers a few tips on customer service. read more

Jack in the box has a large variety of food. Whatever quick food we're in the mood for, JIB got it! Especially when we're drunk-hungry! Lol

How do you feel about covid19 or coronavirus? I went to this Jack in the Box last night and all the workers in the drive through -weren't wearing masks. -werent wearing gloves AND ONE OF THE GIRLS HAD DIRT UNDER HER FINGERNAILS read more

Food is okay. The problem is the tables. They are so dirty. They don't even bother to clean them. What is the manager even doing? I went when there wasn't that many customers. Yet,it was filty. read more

Though Delano is a small City with decent amount of burger restaurants,This Spot is reliable and fast with good tasting food and excellent customer service, hungry be aware at midnight it gets super Packed!! read more

Stopped by today and had some exceptional service from some young ladies named Deborah and Diana. Would definitely come back

The manager was giving a lot of attitude during the night shift for no reason even when it wasn't busy. Arriving home to check our order and it messing a whole meal, burger and fries! Around 10:40 pm on june 22, 2023 read more

Some day I will figure out why their "system is down" every time I show up between 3am and 5am, but when I drive by the window the computer is on and all of the icons are lit up. Oh well :( read more

Food presentation was very sloppy. Everything was just slapped all together and there were egg shells in my egg which was gross. Service was okay but not the best. read more

Lmfao I have no words. Picture says it all. I'm still gonna eat it though. This Jack In the Box is not worth the stop but if you're hungry and don't care oh well. read more

Jack in the Box - Fast Food Near Me - Delano, California

Friendly staff (BIG PLUS!!) in the afternoon crew (around after school time)They welcome you when you enter the establishment and in the drive thru, great service, hot food, and they have really improved from the last time I've reviewed 3 yrs ago! Keep it up! Love their Sourdough Patty Melt combo and the price $4.99 can't beat that. 4 stars because dining area is a bit dirty though! read more

Horrible food service. They would give the littlest piece! And burnt chicken strips. I was better off going to Valero and getting their chicken strips there. Way much bigger. read more

Jack in the Box - 5pc Spicy Chicken strips with the littlest chicken. Are you kidding me? Horrible. - Fast Food Near Me - Delano, California

Saved my Easter Sunday! My kids and I were heading home on Easter Sunday, so fast food restaurants were either closed completely or down to drive-through only. Towing a trailer, I can't take the drive through, so we struggled to grab food to go. I stopped here and asked if we could walk through the drive through. The manager said to come to the pick-up window and order there. We did, and soon our order was ready. I'm very grateful! read more

Terrible customer service, very rude, the girl at the counter had a terrible attitude before I even ordered, I will not come back

This particular Jack in the Box is always a hit and miss! Sometimes the line is very long but the wait time is short, other times there is a few/no cars and your there a good 15 minutes! It's no doubt they have reasonably priced snacks which is what keeps everyone coming back but the food lacks consistency. Burgers come out sloppy 7/10 times. Today's visit (the reason I'm writing this) is because the "NEW Enchilada Monster Taco" is D I S G U S T I N G! If you like the good old 2/$1 tacos, then DO NOT try this "flavor". It will forever ruin you and tacos from here! I wonder who approves the food that makes it to the sales floor! I get curious to try new things and since they have new items all the time I thought, well let's check it out. I deeply regret it! See attached photo. Yuck! read more

Jack in the Box - Pretty bad presentation! I should have known.... - Fast Food Near Me - Delano, California

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Employees wearing mask below their nose and mouth why wear one at all! Facial hair on employees cooking food and not wearing proper coverage. Shame on the manger for not enforcing rules. Employees seem to have a lack of motivation along with lack of respect, I wish I would of looked up how many stars this place had before stopping. If your not even remotely interested in customer service find something behind the scenes cause not everyone needs to pay for your unhappiness. read more

The workers are very rude, its like they don't provide good customer service. Another thing is that they give out the wrong orders sometimes. read more

I'd give less than one star if possible. I came inside for an ice coffee I said forget after waiting "30" minutes. When I told the cashier I was leaving he said "oh your iced coffee is right here we forgot." I waited in front of the register never once was I asked "are you waiting for something" Really. read more

Jack in the Box - Fast Food Near Me - Delano, California

Ordered three meals on delivery and waited an extra 20 minutes while my dasher waited at the store. When the food arrived there was only one of the three meals there. I can't even Jude the food because they literally don't even deliver. read more

Today I went to Jack in the box and ordered food. During the time, I had to wait for 20 minutes for the food to arrive/be ready. It felt like forever to wait for them to finish cooking. I bought the beef teriyaki bowl and it only came with a small amount of teriyaki. It was nothing compared to other restaurants. This place will only get 3 stars from me. read more

Jack in the Box - Fast Food Near Me - Delano, California

Every time I come, the drive thru employees are rude. Sometimes I think maybe they're just having a bad day and let it be. But legit every time I get attitude. Get better stuff or teach them manners! read more

Whatever you do, do not go here. It needs a health inspection test because there was a RAT running around where the soda machine, straws, napkins, and other condiments were at. I told the worker that there was a rat and she just blatantly laughed. She was not professional to this concern and this creates a questionable dining experience whether if it's safe or not. I'm so glad my boyfriend and I decided to get jugs of water at the gas station before heading here because that would have been a huge mistake for us. Who knows if there's more than one rat luring around in this Jack n the Box. I am in complete disgust.... read more

Don't know why this Jack-in-the-Box is still open, this is the worst Jack-in-the-Box I have ever been to always. it's always dirty, food is always greasy or old. Staff never answers the phone. I'd give it 0 stars if I could. read more

Super slow and lame service, get it together Jacks If you're in a rush or planning on going here for your lunch break, don't. There's not enough time to get your food and actually eat it. You'll probably wait during your whole lunch break for your food. I wouldn't complain as much if the food made the wait worth it, but nope. It doesn't suffice. The workers even look like they're in a bad mood, yeah idk man. read more

I love this place but lately their southwest salads have been horrible! 6 dollars for lettuce and pieces of tomatos. I can make a better salad at home. But other than that their food is bomb. But please fix your salads. Thank you! read more

Ok so i walked in with mom, i was think for having a good burger. I went to the restroom and i saw the most horrific thing my life.... A burger dismantled next the toilet. I was went to the other toilet stall and guess what.. There was no toilet paper. AMAZING and the worst of all the employee was just watching me there like nothing was there in the seat. Please clean the restrooms. have a great day : ) read more

HORRIBLE! Do not even waste your time or money! I was looking forward to a delicious meal with my husband...WRONG! It literally looked like they took a piece of the lettuce and put it in the hamburger. The tomatoes were super green! My hamburger fell apart. I am not sorry, but it should be closed! I called the manager and he did not care. Other places would say, "I will personally make your meal!" Who made him manager! He needs to be fired! read more

From the moment I walked in it was unpleasant. The smell would turn some people's stomachs. We ordered breakfast and sat down. My lady got coffee and returned because it was horribly watered down. She went to the restroom and decided against even washing her hands it was so disgusting. We say down and ate or food. It tasted okay but I could not figure out why there was some wilted lettuce on my basket. I would never so at this particular Jack in the box again. I do however like Jack in the box so will visit other locations. read more

Jack in the Box - Fast Food Near Me - Delano, California