At the drive thru and ordered a single with cheese, mayo and onion only. What I got was a single with everything. Bonus, the lettuce was cut into little pierces which we all know is a nightmare in the car. Burger was over cook and aging. The bun was dry. Not a fan of the AI program that takes your offer as we are 2 for 2 at getting my order wrong. It's starting to look like Wendy's doesn't really want my business anymore as I'm not sure I'm willing to take anyone chance on my former favorite road trip burger. read more

The food at this McDonald's is better than any other McDonald's I've been to. The food is actually hot which you hardly ever get. Other McDonald's shooting copy whatever they're doing. read more

We've been coming here about once a week for years and we know how the app works to get rewards and discounts. I placed a mobile order but I dread seeing the person outside taking orders on a tablet because a) why would you even make someone do that when it's 90 degrees out? b) it does not make the line go faster c) people who don't know what they want yet can't look at the menu for new menu items, luckily all I wanted was one item. d) the online orders are always wrong from the tablet. I gave my mobile pay code and the app and my bank transaction showed the order in completed status. The tablet cashier confirmed the order was all good. The cashier at the first window did not mark the order in progress, so they refused to give me my one single sandwich at the second window. I showed the completed transaction to both the second window cashier and the shift manager. He instructed me to pull over to a curbside spot. Which, they were so busy already, why would they want to send someone out? We pulled over and waited, and waited, and waited for the single sandwich. I decided to go in and show the completed transaction again. The manager met me at the door on his way out to give food to someone else, so I went in and waited. I checked the app again to make sure I had the location and arrival marked correctly and my payment went through. First he insisted the transaction hadn't been paid, when I showed it had he switched to I "needed to change the pickup from Drive Through to Counter.' Nevermind that he orginally said it needed to be changed to Curbside. Throughout the whole process he was incredibly condescending, and couldn't tell me what I was did incorrectly, but kept changing tactics. It was bizarre to have followed the same process many times before and have someone act like I was trying to scam them. It was just a very frustrating experience, and I was so angry by the end, I am not an angry customer by any stretch of the imagination but from the reviews it seems like this is not an isolated incident. I get it. Sometimes the app doesn't work or people make mistakes. Just don't lie or assume I am a scammer because it's convenient. read more

I've been here many times, not sure why I haven't reviewed it already. It's handy for me on the way to work, so I often stop in for a snack or a cold drink. The parking lot is hard to get in and out of, especially with traffic. More a function of the mall layout than their lot. Just be careful. Drive-through can be slow. Inside, it's actually kinda small. Two little seating areas. Kiosks to order. Nowhere really to stand and wait for your food. All the usual McD's food, so you take your chances. It's nice that they tell you the calorie content; I mean, I usually ignore it, but it gives you some idea how bad you're being to your body. I've had burgers and chicken tenders, just fine. This time I just needed something cold, so I got one of their slushies. Blue raspberry. Not the best ever, but kind of nostalgia-inducing, and cold and refreshing, and cheap. Service was friendly enough. read more

McDonalds, by design, is uniform. A burger is a burger is a burger from these shops. This time, however, I had a burger with a bonus: some of the string that had been wrapped around the patty was still on my burger. So I pulled a string out of my mouth. It's better than a hair; I still finished the burger, but uncool, guys. read more

McDonald's - String just pulled from my mouth. - Fast Food Near Me - Dublin, Ohio

FINGERNAIL IN MY SANDWICH!!!! Ordered an egg McMuffin, had a few and noticed a weird feeling when I was chewing and it was someone's fingernail!!! Disgusting!!!! Called and they said to come back and they will make me a new one. No apology or anything. Obviously I did not go back. This location is disgusting, do not go here. read more

McDonald's - FINGERNAIL - Fast Food Near Me - Dublin, Ohio

Service was fine, it was brought to our table in minutes, and food was good. But the design and table set up is strange. Seems the floor plan could be better to allow for group seating, more tables, and just cozier. I prefer the regular booths, which are not here, just a mess of mismatched furniture. Even the sports wall hangings are mismatched. But that's a corporate issue. Come for the food. read more

4.19.21 5:08 AM Four cars in drive thru line. We sit here for 8 minutes before a car drives away. Slowly we all drive away. Before I go, I go to the drive thru window to see if it's empty (they open at 5 AM). I see 2 female employees in the front laughing and walking around. I wave to get their attention in order to inquire on the issue. THEY LOOKED RIGHT THE WINDOW AND COMPLETELY IGNORED ME. They also ignored their phone (614-799-0065)-I was calling while at the drive thru. read more

Whether you go through the drive thru or order inside, they ALWAYS short your order by 2 or 3 items. This shows bad management.

Not sure why this place has low rating. I went for breakfast and everything from service, neatness and food was excellent. They had pretty good decorations for halloween as well. read more

By far the best Mcdonalds I've ever went to. My food came out fast and fresh, within 5 min of ordering DURING CONSTRUCTION AND BUSINESS BREAK HOURS. A line out to the road and the inside completely packed, but ordering getting handed out the window and called to the counter every 15-30 seconds. The workers moved like machines and in the smoothest fashion getting orders out the extreme quickness. This Mcdonalds morning to early afternoon crew has never failed to impress me and I 100% recommend no matter how busy they look. read more

I wont lie they had bussin ice cream as u can see in this pic but i don't know if the workers appreciated my evil minion face paint. Anyways daily reminder rise of gru comes out july 1st!!! read more

McDonald's - Fast Food Near Me - Dublin, Ohio

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Consistently gets orders wrong. Had to drive back from home today to exchange quarter pounder that clearly stated "no cheese" on the order. (Cheese impossible to scrape off) Was replaced but still irritating as it isn't the first time. My 10 year old said it's only Wendy's in the future. read more

McDonald's - Botched cheesy mess - Fast Food Near Me - Dublin, Ohio

Ya know... its a McDonalds. They are changing their style again... delivery to your table, self kiosk ordering, online ordering. Guess time will tell. Maybe its me but i think the portions are getting smaller. Whatever, its a McDonalds. read more

I've been to this location twice in the last couple of months. The food is the food. Same as everywhere else. The first time was about 6:00 pm on a week day and there was no ketchup in the dispensers. The most recent was 5/12 at 11:00 Sunday morning. No ketchup in the dispensers. We asked for packets at the counter and was told that they were out at the counter and the box of ketchup in storage had not been unpacked yet. Pretty basic stuff to me The drive thru traffic problem looks to have been resolved. New painted lines and cones direct cars to the correct place. read more

Yummy yummy delicious food. Maybe they forgot the salt on the fries or maybe my taste buds are going out either way I threw a lil sprinkle of sodium chloride over those baddies and scarfed them down. I WILL be back. read more

went to mcdonald's today at 10:40 and it closes at 11. No one was giving us service and when we asked if they were closed this asian man told us to go home very rudely and with an attitude. Every single time i come to this mcdonald's he is always disrespectful to the customers and has done it to many people that i know and are friends with. Someone get the man fired. periodt. read more

They did not give me Silverware or Syrup so I could not eat my pancakes this happens every time we eat there Covid or not

This is the worst McDonalds. They constantly mess up your orders. The drive thru is extremely slow. Don't count on them being open in the morning. Several mornings a month they don't open on time because their people don't show up for work. read more

On 9/8/21, this grandmother with 3 young grandchildren I am caring for while their parents are in the midst of moving across the country from one military base to another in the south. After picking up groceries curbside the oldest 7 wanted a McDonalds Happy Meal. After placing a $20 order drive thru and arrived home I realized the Happy Meal box did not contain the 6 pc mcnuggets nor the apple juice drink. I called both numbers on the receipt the day of and the next day never rec'd a return call. Shameful this greedy franchise owner rips off a child and refuses to respond. Rest assured I am blasting this store #15746 for failure to provide the meal I paid for. read more

Orders are consistently incorrect, and the attitude of the workers is unchecked. Had an issue with my order and a woman behind the counter dressed plainly as if she wasn't even on the clock asked, verbatim; "Whaddya want?". I don't know this person and she certainly had a ton of sass. Worked 2 years in food service, and even I hadn't ever been that rude. Edit: I wrote the former once I had them to fix the issue, ordered a double and got a single, and they simply took the old burger and placed another patty right on top the other. That's a health violation for those of you who don't know. And they did it uncannily. So I went to the manager and had her personally fix it. Didn't catch her name, but I appreciate her. Lastly while I waited for my food in the restaurant, they talk trash about my figure in Spanish. I speak Spanish as a second language. I decided to not respond, play ignorant and leave. But I am not at ALL enchanted by this establishment. Someone change that staff. They're garbage. read more

Rude staff. Kid taking orders outside claims I cut off two cars in the drive through when I just drove around the building to properly get in line. Upon my confusion, he shakes his head at me, muffles something under his breath and reluctantly attempts to take my order. No thank you, heading to Chic Fil A where employees are not rude! read more

I have tried ... key word tried to get food at this McDonald's at least 15 different times all at different times of the day and different days. I have only successfully received my food 2 times and one of those times it took over 30 minutes for me to get a parfait. Just saying if your trying to grab something quick don't go to this "fast food" restaurant at this location. Horrible service even for a fast food place. read more

This McD's would be good except for the entrance set-up. NO ONE (and I mean no one) uses the three lanes as they are meant to be used. THERE IS A MIDDLE LANE - bordered by yellow painted lines on the ground - for people wishing to drive through; however, people don't stay within them and that means people who DON'T want to use the drive through CAN'T get past on the right side. PLEASE PLEASE PLEASE stay between the yellow lines if you just want the drive through - my blood pressure thanks you (at least until I eat my fries). Other than that, this McD's is fast, good service, and clean. Somewhat small if you are eating in, but in general, a decent McD's (as McD's goes). read more

It's McDonald's. Nuff said? Multilingual staff; English, Spanish & often Japanese. Drive-thru is CENTER lane. Bright yellow paint but everyone ignores it. 15 cent tax day QPC or Big Mac with purchase of another at regular price. read more

I ordered a smoothie and they made it right away and the smoothie was very good and customer service was great. they went over to me right away so I could order. definitely would go back and I 10/10 recommend the strawberry banana smoothie! read more

If I had a chance to give this zero stars I would choose that option. I've been here twice ( have them a second chance today) the lady is the drive thru is fucking rude as all hell. I told her TWICE I wanted a larger vanilla ice coffee and she rings me up for a medium and I told her large a second time ( she finally got it right) but then I pay and she doesn't even say hi grabs my card from me and shoves it back at me. Then I go to the second window to get my food and my WHOLE MEAL isn't in there. Are you fucking kidding me? I worked fast food and I know how it is but you don't fuck up an order every time someone comes through. Seriously. This is the worst McDonald's I have ever been too. Come on guys eg your shit together and hand out meals correctly. If I pay for it I should get it? Jesus read more

There are two consistent problems with this McDonalds restaurant. First, their fries are consistently cold. Second, they have the uncanny ability to always mess up your order. Seriously, each time we go there is a mistake. From adding ketchup to a burger when you asked for none to leaving things you paid for out of your drive-thru order, these guys are the pros. Sure, if you catch it they'll apologize and correct it, but they clearly aren't doing a thing to fix their operational problems. The McDonalds on West Bridge and on Tuttle are much better than this group of jokers. read more

Frequently has traffic backups into the street because drive thru lane is not moving.

The food is terrible and never ever go to any McDonald's the food is nasty go to Wendy's even go to Burger King or Steak and Shake the food there is a million times better there,but the service is ok read more