Me and my family thought it would be fun to go to this Toco Bel in our YHAT but they refused how scandalous! Also they forgot my cinnamon twist read more

Taco Bell - NO TWISTS! - Fast Food Near Me - Plain City, Ohio

I rarely leave negative reviews, especially since I work in food service myself. I understand firsthand that kitchens get hectic, rushes happen, and mistakes are part of the job. However, my experience here tonight was completely unacceptable. I waited 50 minutes for a two-item order. For context, my friend ordered three items and received hers within five minutes. This wasn't during a rush--it was midnight, the lobby was empty, and there were maybe two cars in the drive-thru. About 20 minutes into my wait, I politely approached the counter to check on my food. The staff informed me they had lost my ticket. As a industry worker, I get it--tech glitches happen. What is not acceptable is what happened next: it took another 30 minutes to receive my food after alerting them. During that entire time, no one updated me, no one apologized, and there was zero communication. Losing a ticket is an accident; ignoring a customer for another half hour after realizing your mistake is poor management and a lack of basic customer service. I am incredibly disappointed by the lack of professionalism tonight. read more

I don't like to leave bad reviews unless I really have to, but this was insane. We left a concert and decided to stop here quickly for 2 items. A quesadilla and potato's. After FOURTY minutes of waiting we still had not received our food. We talked to them about 20 minutes into waiting and they said they didn't even get our order?? We gave it to them again and showed the charge and waited another 20 minutes. I'm writing this review as I'm still waiting so who knows how much longer. I understand it can get busy, but they should acknowledge us or at least try to seem like they have some urgency behind the counter. They are not speaking to us or updating us on our order at all. We are also the only people in store currently. This is insane. I would not recommend this location! Love Taco Bell but this was not it :/ read more

HORRIBLE!!! I ordered 6 items, 4 of them were completely wrong. I tried to get the attention of a worker and no one would respond to me to help me. I then reached out to management and they refused to answer. HORRIBLE SERVICE, no one cares about the customer. DO NOT ATTEND. read more

This place literally sucks every single time. I work near so I'm having to get food ever so often. They never make anything right or it's always not cooked/melted. I normally don't even review but this is below one star. ‍ read more

Taco Bell - Like what the hell??? - Fast Food Near Me - Plain City, Ohio

I ordered a Cantina Chicken Burrito, there's hair on my food and it has grill dirt sprinkled on top of it. Simply stay away!! read more

Taco Bell - Cantina Chicken Burrito - Fast Food Near Me - Plain City, Ohio

Sooooo slllloooooowwww. Also pretty incompetent too. Two burritos neither of which were the one I ordered. Forgot disha sauce I paid for. Burritos were also very sloppy. All around bad trip to the boarder. read more

Always utterly horrible. Never have I ever been to a drive through that has been so consistently horrible at making their food. Below I have attached just one of many orders that are purely garbage in a bag. From soaking everything in sauce, to just throwing orders in a bag, not one order I have ever made is actually edible. Not to mention the quesadilla is never cut and almost always folded in the bag. Can't beg you people enough to not go here, just take the extra 6 minutes and go to dublin. Employees should be ashamed but I don't think a single one in there actually cares about anything other than screaming in the backrooms. Can't imagine the turnover rate is good at all here. Never coming back! read more

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do not go. stay far away. service really sucks..food took way tooooooo long for fast food. the only thing fast was me waiting then leaving without food. do not go do not go. did i mention do not go read more

Embarrassingly horrible. Possibly the worst Taco Bell I've ever been to. Do you want your food to be at least warm? Sorry, you're out of luck. Do you want to make a slight adjustment to your order? Sorry, you're out of luck. Do you want to receive what you actually ordered? Sorry you're out of luck. This staff has the shared intelligence of an M&M, and the work ability of a ketchup packet. Absolutely, indistinguishably, terrible by all means. read more

I have been stopping here in the morning, the last couple weeks, and they might be transitioning to opening sooner, because I have gotten lucky and been able to place breakfast orders at like 7:20 AM. The guy taking my order has been amazing, and the food has been fresh and taste fantastic. When I can't afford it, I plan to come back and give the guy a nice tip.. read more

This place is such a joke. Literally so inappropriate from screaming F bombs in the kitchen and saying inappropriate things about the customer. Letting them know that they're not gonna remake things even though food was made wrong. All of the employees were so completely inappropriate and disgusting. read more

Solid taco bell location - perfect for a snack after shopping at Costco + Aldi in the same plaza. It's tucked inside the corner of the plaza and was fairly crowded on a Friday afternoon. We ordered through the app and opted for drive thru pickup. The queue was fairly long (requiring us to drive around the existing cars to enter the line) but the lanes were marked clearly then the line moved fast. There was nothing exceptional about the food or extraordinary about the service--hence the 3 stars. That said: there's absolutely nothing wrong with hitting up this location when a craving for the Bell hits! Enjoy. read more

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This just opened in the last week or so. Easy access, the usual menu. I got the nachos bellgrande and a beefy five layer burrito, which basically is beef and sour cream and cheese. Fire sauce for both, please. It's sustenance food, junk food, at cheap prices. I would rather have good, real Mexican food, but sometimes it's handy, and I'm tired of other fast food, so the Bell gets an occasional visit. It helps round out this plaza, with Costco, Aldi, a couple other quick food options and 2 nicer ones. read more

Taco Bell - Free jobs! Do you get the taco hat? - Fast Food Near Me - Plain City, Ohio

Worst Taco Bell ever. Pulled up to the drive through and sat for a long time with no answer. Went inside to find 3 people working and just watching their phones. Ridiculous. read more

When or if you ever order doordash they always either miss something, mess something up, or make sure they don't give you any sauce or utensils. I went in person through the drive through as well, and they also messed up my order. It tastes fine for when you crave taco bell, but it's just annoying when they forget things. read more

Ordered via UberEats. They delivered the wrong order and it was all cold. There was no receipt or name on the bag. It was sealed with the Taco Bell sticker. So they handed the delivery person the wrong order. They need to be more vigilant with orders or it's my lesson lol. read more

Ok this a Taco Bell so I was pleasantly surprised after I placed my order and sat down in the dining room, the guy behind the counter brought my order to me with a cheery smile. Food was good place was clean. As usual every where looking to hire. read more

This is the slowest fast-food restaurant I've ever been in! How's that for an oxymoron?! It legitimately took over 10 minutes to get two soft-shell tacos (meat and cheese only, mind you) for my toddler. Would not recommend. Buying a Costco membership next door, entering the store, purchasing the food, driving home, and cooking it myself would have been quicker. read more

Never before have I encountered such awful customer service in my life. Around 9:30 in the evening, we ordered two meals for my husband and I in the drive-thru. We drove away without checking our order, but when we arrived home, one of our meals was missing entirely. My husband drives back to the restaurant to ask for the meal we paid for earlier that we did not receive. The man at the window adamantly refuses to give us the food, claiming "he made the order himself, so he knows the order was correct." We had also received no receipt with our order to boot, so the man blatantly refused to make our order, asking "What would he gain by making us our chalupas!?" When asked for a refund, the man blantently refused this, as well. At this point, all we want is our money back. My husband tried entering the store to show the employee our bag with the incorrect order, but they locked the door and would not let us approach the store! He sat in the drive-thru for 25 minutes, all while being berated by the same man for holding up his line. All we wanted was the food that we had originally paid for, or a simple refund! Unfortunately, the amount of disrespect we received, as well as time wasted was the most unacceptable customer service experience that either of us have ever dealt with. After 25 minutes of waiting in line at the window, he shoves a bag at my husband and slams it shut without a word. We had finally received the food we had paid for. Sadly, we will not be returning. read more

The service it straight shit, wasted 30min of my fucking time trying to get my order, my break is over by then, I didn't get to eat anything straight back to work, you slow mf, learn to pick up the speed it's not that fucking hard. All the employees are just smoking in the bathroom. read more

Worst taco been on this side of town. Trust me just keep driving. The slowest service I've ever had as well as they never open on time. If open time is 8am expect for them to be ready at 10am. Management should be fired. read more

This tacobell left out $20 of food from my door dash order. It appears they didn't care to make it. 0/10

This is the best Taco Bell location I have ever been to. The staff is always friendly, service fast, and the food has always been hot and fresh. I go into Plain City about once a month and I always stop at this location on my way home for because it has always been consistently good.....great job! This location is what a Taco Bell should be! read more

I've given this Taco Bell numerous tries because it is conveniently close to where I work. I have never once received my order exactly as I ordered it and it has never taken less than 15-20 minutes. read more

Absolutely awful. I ordered the three crunchy taco supreme and it was missing the tomatoes. Two out of the three hard taco shells were stale. The cinnamon twists were also stale. Gross experience all around and reminded me to stop eating fast food. read more

My first clue was straws. We didn't order drinks. Wait, uh-oh. We didn't order ANY of this. But - it's twice the amount food we paid for. A moral dilemma? Bit of a quandary? Nah. Look, I'm already home now. What are we gonna do? Take it back, have them pitch it and remake our order? Call and complain? Not my style. Let's see what we got. It's Taco Bell. Same basic ingredients in different forms. So my familiar soft taco supreme has blossomed into my maiden crunchwrap. And we got four of 'em. Two were special orders, hand-crafted with love...for someone else. Also scored several quesadillas. This is the second review stating orders were messed up. Hopefully someone is listening - I know if I just paid the franchise fee for a new TB I would be. read more

They were absolutely rude and had the worst attitude when talking to us before we could even order. We had a mobile order and came and they said they were out of beef the main part of their menu is beef. read more

When you advertise that you have Breakfast, it would be a good idea to be open during breakfast time. I have attempted to get breakfast 3 times now from this location and each time they have been closed. I went today at 9:15 am since they state they serve breakfast from 9-11am. Today, they actually had a sign out saying they will open at 11:00. When I went before it was around 9:30 and sat at the speaker waiting to get someone to take my order, nope they were closed with no note. The other time was my mistake, I arrived at 8:10am thinking they would surely be open since it is breakfast time. But did go to the interior door where I seen they open at 9:00 am. Tip if you say you have breakfast, maybe open during breakfast time! read more

First of all bad food. 2nd messed up my order. 3rd everything was falling of my taco. And last the door is always closed and the drive thru does not have full menu. read more

horrible I had to wait 40 minutes for my drink because they were out of Baja blast. so I wanted a frozen one but no one was there for me to ask for one. there were 10 people waiting with me but no one to serve us. there were employees standing In the bag but there were on break. never going here again. read more

Just went to this location last night and they were packed. They were nice on the intercom and didn't take too long considering the line. When I got home they didn't give me half of what I paid for. My husband called and left a message. Took the receipt today and got the order remade. At the window my husband asked are you sure everything is in here? He said he's we double checked. When we got home half the order was missing and the things I did get were wrong and stale tasting. That is so annoying and disappointing. I will not return back to this location. read more

Buyer beware!!! The price on the menu in the drive thru is not what they charge you. All items are much more! When I asked the "manager" on-site why the prices don't match (even showed him pictures of the menu), his response was "the computer is right". We are not in charge of chsnging the boatd. Such a rip off!! They did not give me a receipt either, so I have no documentation. read more

It's Taco Bell. It's not great but it's filling. My problem lies with the fact there is NEVER rice late at night. Two visits, two orders without rice. Cool, we get double beef. But why isn't there any rice? You're open for 4-5 more hours. Make the rice. read more

After reading the other reviews, I had to add one of my own. YUM! To sum it up in one word, that's the one I'd use. We've always received exactly what we have ordered and it's always been delicious. I must mention that I always ask for things a bit different and they never have any problem with it. The only thing I'd add is the nachos could always use more toppings, but I'm sure they're putting on exactly what they're supposed to because it never really varies. I do wish their specials lasted longer!! Their app is great too, so if you haven't tried it, you should. Keep up the great work and thanks for being willing to work hard so we can have great food!! Sincerely, Tammy read more

Wonderful staff, very nice. Good food decent prices and even tho it was during what looked like there dinner rush, I was in line maybe 3 minutes, and got the correct food. So that's a win in my book. read more

Fresh food, very friendly service. Great communication. I don't really know how to write a good review but when I put in the thumbs up emoji I was told my review was too short. 11/10 experience would definitely come back to this location. read more