if I could give no star i would! I go through the drive thru the speaker outside isn't working so I pull around, i sit at the window for maybe 5 minutes while two guys look at me sitting there but continue prepping food. finally this guy comes to the window Dunkin I ask for a $25 gift card he tells me they don't sell gift cards through the drive thru i would been to come in! I wasn't as upset about that as I was them both ignoring me at the drive thru for 5 minutes or longer so unprofessional I wish the video could be looked at! I believe this was 6-15 read more

Location: 6695 Avery-Muirfield Dr. Dublin Ohio Website: potbelly.com Covid-19 rating: A App rating: A Parking: plenty of free parking in adjacent lot shared with other businesses. Great experience at this sandwich shop using their online app. Pictures of every item, calorie count, and great descriptions as well as customize capabilities with very clear charges. Excellent m. I ordered dinner for two on a Friday night using the app for the first time. The order was ready within 20 minutes per the app but going inside a bit early, the friendly and efficient staff finished my order and brought it to me. Diners have the option to request curbside contact free delivery as well. My order would have been placed on shelves near the front door otherwise. The sandwiches are generously sized but not overwhelming. Lightly toasted bread filled with a nice balance of great ingredients. You have your choice of multi grain or white and there is a 'thin' bread option. The menu has several options extending beyond the extensive sandwiches to include soups or macaroni & cheese. If you have a sweet tooth you are in luck here with cookies, dessert bar, and milkshakes on the menu. I also appreciate the option for Zapp's potato chips but this time went with two sandwiches. My son chose the 'clubby'; a club sandwich Clubby$6.94 Hand-sliced turkey breast, hickory smoked ham and bacon topped with melted provolone cheese toasted and then topped with fresh lettuce, tomato and buttermilk ranch dressing on multigrain I chose the 'pizza'; a play on an Italian sub with pizza toppings and sauce. Pizza Sandwich$5.99 Pizza the Potbelly Way! Meatball, capicola, and pepperoni with marinara sauce, melted provolone cheese, mushrooms toasted and then topped with Italian seasoning on multigrain The sandwiches were excellent. The service was even better. Great experience! read more

Potbelly Sandwich Shop - Interior. Very clean and well-managed. - Sandwiches Near Me - Dublin, Ohio

Always on time and prepared how you'd expect. Greeted with a smile and a thank you! Whether you order online or in person, you will get what you expect and how you expect it. read more

Great sandwich shop. Lots of tasty options. My favorite is "The Wreck" which has turkey breast, hickory smoked ham, Angus roast beef, salami, swiss. Other favorites include the Italian and also the Steakhouse Beef. Vegetarian options available. read more

Awful service ordered veggie sandwiches the guy asked if we wanted avocado and we said yes he put rotten avocados in our sandwich tried calling them like 7-8 times no one answered the phone . Had couple of bad experiences at this location will not be back read more

Potbelly Sandwich Shop - Sandwiches Near Me - Dublin, Ohio

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Just ok. Ordered via Amazon and my Mediterranean sandwich was lacking in the veggie department. I even added extra mushrooms and jalapeños but they were barely any noticeable. The only highlight was the dream bar I'll have to see if I can update on another visit/order read more

No complaints. I've are at Potbelly's before so this review is warranted by numerous visits. Potbelly's is good, and I don't remember them having Zapps chips previously, but they have them at this location and I'm a big fan of Zapps! So that was a "seal the deal" win for me! The subs are toasted, some like it, some prefer it, and some may not. I'm flexible so either way I don't mind. One thing I do enjoy about them are their soups. The potpie and chili is very good. I tend to always get italian subs no matter where I go. Maybe I'm italian maybe I'm not? But that's not here nor there, haha. Anyways, service is always pleasant, food is good for a sub shop. Nothing to go home bragging about but you combine all the thumbs ups and it makes for a pleasant experience and meal! Definitely worth a stop in, especially if your close by and wanting a sub and soup. They have salads as well but I have not tried any yet so I cannot speak to those. Anywho, give'em a try sometime! read more

I liked this place. Went there with Mrs. Big T. For lunch. Ordered the Wreck, without the bun. They offered to put it on a bed of lettuce and I did. They toasted the sub, and the meat. Mrs. got a salad as well. Everything was delicious, and the young lady was very helpful. The place was clean and sanitized. I will recommend, and go back. They did a good job. read more

Dropped by for lunch and ordered a large Italian on wheat bread to go. The ordering and set up was smooth but then there was a problem after the sandwich went through the oven. I ordered my hot peppers on the side because I tend to get hiccups if I swallow them too quickly. When I got home, I found that the sandwich had hot peppers included and there were some added peppers on the side. It may have been a case of miscommunication but perhaps a contributing factor was the exciting World Cup soccer match the prep guy was watching on his phone behind the counter. Nevertheless, the sandwich was tasty and filling and what I would consider a step above other sandwich shops. read more

Potbelly Sandwich Shop - Italian Sub with Everything but Mayo! - Sandwiches Near Me - Dublin, Ohio

This is the worst potbelly, I have stopped at the location they always close early. They NEVER answer their phone! I am not leaving this as a result of COVID-19 and not having employees but that this has been an issue since I moved here in 2017! Get it together!!!! I do love the food and milkshakes but they leave me with my with my mouth watering for the food because they don't ever stay open! read more

Got food poisoning from the chicken club. Staff are great but stay away at all costs.

We get takeout from here every once in a while and it's usually decent. This time was not great. They were out of salad mix so they made the Mediterranean salad with shredded iceberg lettuce. The sub was mushy and they forgot to put our Mac n cheese in the bag. Glad we checked before we drove off. I feel like the food quality has gone downhill and it makes me sad bc there's so much potential! So many better sub places around. I do feel i need to mention that the cookies here are to die for!!! They had a s'mores cookie and the sugar cookie that were so good! We won't be back to Potbelly, unless I need a cookie fix!!! read more

I used to love this location but they are slowly starting to become worse and worse. I always order a Mushroom Melt which should (and had always been) just made with cheese and mushrooms. For my added toppings, I have lettuce, onion, hot peppers and Italian seasoning. At check out, I would order a side of the potbelly vinaigrette which complimented my sandwich perfectly because it had a sweetness that paired well with the hot peppers. They got rid of the PV so I would substitute it for the fat free vinaigrette. Which was ok but not at all as tasty. But as of lately, I don't feel as though the staff/company cares as much. Today, I ordered my usual mushroom melt with all my normal toppings but when I got to the register they don't have the fat free vinaigrette. Wth?! So not only are you not serving my first choice, but now you don't have my second choice either?! I don't throw a fit over sandwiches so I dealt with it. I got all the way back to work and opened my sandwich to find avocado all over it! I never ask for that and never would so there goes my lunch. When I called to speak to someone about it I was told they always put avocado on a veggie sandwich. That's cool bland all but that's not what I ordered. So when I told her I ordered the mushroom melt, she said they don't serve that anymore..... the kicker here, the person I was talking to was the one that rang me up! And I know I said Mushroom melt when ask what I ordered. I ask if I could pick up a new sandwich made correctly after I got off work, I get "yea, but we close at 5:00". I get off at 5 and would never make it. Therefore, i basically just threw $7 in the trash and starved until I got home. Wow. Potbelly, I loved you guys but I might just have to divorce ya. read more

Potbelly Sandwich Shop - My Mushroom Melt with some avocado that wasn't invited. - Sandwiches Near Me - Dublin, Ohio

Food was overpriced and very uninspired/mid. Had to skip sitting at 3 tables because they were covered in crumbs. They were not busy in any way shape or form and while the guy who made my sandwich did a good job the woman who made the shakes acted like she was annoyed to make my shake and a shake for the couple behind me; (we were the only ones there) forgot to give me my cup and exhibited zero customer service skills beyond the actual completion of the shakes (which were good) . overall when u consider the lack of cleanliness and the overpriced average food it all equated to a less than stellar dining experience which was disappointing because this was my first time there and I had high hopes. But at the price point I can't recommend it over a Penn station or even a subway. read more

I had this a while ago here at this location but I felt it was appropriate to write the review today because my co-worker just came back from Chicago on business there and ordered Potbelly. So in Chicago if you are in a business building, some places like Potbelly will deliver their food to you via bike ride there. They send this boy to deliver a huge order for about 11 people granted only 6 people actually came to the meeting so there was a lot of leftovers. The boy is hauling the Potbelly all over his body with the bike on the side of him and you just got to feel bad for the dude. He drops the entire order on the table and leaves hoping he'll probably get a tip. Well we don't quite have this luxury here in Ohio we have to drive to our nearest Potbelly and order the food and sit/stand until the food comes out. If someone did bike to a business here like in Chicago, it would be wonderful because then I wouldn't have to leave for an hour for lunch each day just to order something. I found the food here quite good, I got advice on which sandwich to try and I liked the suggestion I received. The food was quite hearty considering I got a soup with a sandwich. I will definitely have to come back and try more stuff off the menu and maybe lower my expectation that someday a boy will ride on his bike and deliver this for me. read more

Not the friendliest of service but pretty decent sandwiches. They have lots of options of Zapps chips like the Voodoo ones which are great. The staff just wasn't friendly and no one seemed like they wanted to take my order or cash me out. The hot peppers they have (can also buy a jar to go) are super spicy and great on an Italian sub. They have lots of size options and even salads. The cookies are the star of the show, though. Highly recommend the sugar cookies. Subs come on either white or wheat and they do "slims" sandwich options with less bread/carbs. read more

This is an airport location. So no seating inside but this part of a food court area so there is seating there. I generally like their sandwiches, but I only got the banana strawberry smoothie at this location. I probably should have ordered something else as the smoothie was fairly mediocre. Not terrible, but not great either. read more

I was impressed. Very good selection on the menu...especially sides and treats. Had a nice turkey skinny and some delicious enchilada soup. I will absolutely go back to try more....eying that brownie cookie!! read more

Potbelly Sandwich Shop - Skinny turkey on wheat - Sandwiches Near Me - Dublin, Ohio

This is one of my wife's favorite lunch spots in Dublin. We've been here 20+ times in the past two years and it's always interesting because you never know if some of the products (Mac & Cheese) will actually be available or not. It was available today though so that was a happy surprise. The unhappy surprise and main reason for the poor rating today : 1. Cashier was sloppily dressed in a Potbelly shirt with holes in it 2. Not given a tray with our meal because all of the trays were out (stacked at the trashcan and not returned) 3. Trashcan was full 4. One of the sub orders had the wrong toppings (no peppers) 5. Booths were dirty but not surprised based on the other items mentioned above 6. The soda machine was down...probably not the fault of the employees working today *staff was doing nothing or not much in the back while we ate so we had to guess laziness was the reason for #2, #3 and #5. I also need to mention the sandwich artist was doing All or 99% of the work to make the sandwiches, etc. The food was good (5) but the service was shit or near shit (1). Restaurant cleanliness was also very poor (1). read more

I don't give Potbelly's enough love. I always seem to forget about them, and then I go there and eat lunch and fall in love all over again, and keep asking myself, "Why don't I come here more often?" Potbelly's has to be one of my all-time favorite toasted sub chains. I can't really wrap my head around why, but they're just much-much better than grinders and even other local competition. When I lived out of state I CRAVED potbelly's. The closest one was nearly two states away. SO SAD! Things I love about Potbelly's: ** A Wreck - sandwich. It's probably one of their most well known sandwiches and it always hits the spots. ** Hot peppers- Their hot pepper mix is simple, but so delicious. Infact, I love the hot peppers here so much, it's the only thing I put on my sub. Apologies to the other toppings and condiments. ** SHAKES -- So terrible for you, but if your gonna splurge, then splurge, and grab a shake here. You won't be disappointed, and their added touch are these tiny circle shortbread cookies added to the straw. ** The Decor -- All the bad knick-knacks, books and thrift store finds screwed onto the walls and ceiling give you something to look at while enjoying lunch. It's on par to the hoakiness of Max and Erma's. I don't mind it. ** Sheila's Dream Bars -- Have I died and went to heaven? Probably. If I had a last meal, then somewhere in the mix would be these tasty little squares. They're just cookie bars with caramel, chocolate chips and lots of butter mixed in, but OH MAN do they make these and they make them SO good. Definitely try one. ** IBC Root Beer -- Yes, they have a soda fountain, but they also have other bottled options too... Surprisingly, I like to recommend IBC rootbeer. Nothing fancy, but it's always completed my meal and pairs great with the spiciness of the hot peppers. Look at me.. recommending cheap soda like some total hipster bar snob. HA! **Local Music-- They used to have local folk musicians come in and play every so often. I think they still do this, but I'm not entirely sure. It's always added a semi nice touch. I don't know what's taken me so long to getting around to reviewing Potbelly's, but they've always been so good every time. Definitely a top scorer in my list. Lunch-goers: Beware: Lunch rush hour during the week can often lead to extremely long lines almost out the door. read more

If you want to go fast food, I feel like this is as good as it gets. There are lots of tasty options for subs, and the calorie info is printed right on the menu. There is often a short wait at lunchtime, but this Potbelly's is nearly empty at dinner-time. I usually get the turkey, but branched out and got the Chicken and Cheddar today, and I wasn't disappointed. My friend got the Farmhouse salad, and it looked great as well. read more

I've been ordering team lunches from this location for almost a year now. Unlike Jason's Deli, they actually get the orders right every time. The bread? Excellent. Typically pretty crusty and then fluffy on the inside. The vegetables? Excellent. The lettuce is always fresh and has never arrived wilted. The meats? Great. The menu describes the exact amount you'll receive. read more

Asked me what my order was 3 times and still got it wrong. It was only two subs with no special instructions and I was the only one in the store... read more

This place is just simply great! Sandwiches are delicious and worth a lunch stop! Give it a try! You won't be disappointed.

Stopped in here this past week - my very first Potbelly Experience. We ordered our food and were able to find a seat rather quickly. I didn't really compare PB's food to anyone, I just took the flavors in and took it from there. I don't think I was extremely excited about this place or its food. I am almost thinking I need to go back for a 'second opinion'. read more

Mediyerian...made nathan. JzOT peppers. Kids meatball sub. Italian sub prefect amount of meat and cheese.

My first visit to Potbellys. Somehow, I thought that there would be a larger variety of sandwiches and that this wasn't just a sub shop. BUT I'm a big fan of the sub, hoagy, grinder, torpedo, or what have you. Highlight of the sandwich was the hot peppers!! Wow, really spicy and more of a jardiniere, than just hot peppers. I got the Italian and the meat was nice, not the proportion you get at a Jersery Mike's, but tasty, well prepared and cheap. Atmosphere was above average. Seemed like they were going for a folksy Starbuck's look. Nice but maybe a little much for a joint that only serves subs. I'd go back, but I'm not sure I'd seek it out over Jersey Mike's. read more

Whether its the Chicken Salad Salad, the Chickpea Veggie Salad or just a simple "hammie", this Potbelly Sandwich Shop is very keen on friendly service and fresh food. I enjoy lunch here 4X - 5X a month and like to sit inside to enjoy the eatery and its patrons. Good people watching. I've enjoyed their sub sandwiches yet I'm always going with salad. Chicken Salad Salad, with its cranberries and chicken salad over greens (the chicken salad isn't gooey mayo-ridden; it's chunky and hearty) drizzled with Potbelly vinagarette dressing is perfection for me. As is the Chickpea Veggie Salad. I guess I'm confessing to be a "drag it through the garden" kinda eater. Why not 5-stars? I find their soups to be over-priced for the quantity. At almost $5 a paper bowl it just doesn't seem justfiable. I've had their chili and the broccoli cheese soups and the taste is great. Yet the price keeps me away. Such is the complaint of this YELP'r with Potbelly. During most weekdays there is a soloist on guitar who has improved by leaps and bounds over the last couple years. Nowadays he's got a good sound that's light and background music. I like Potbelly. There yah go. read more

We usually like the Wreck sandwich, but today was a disaster. The guy taking orders rushed you through line without time to look at new menu. Worst sandwich I have ever had at any Potbelly. Stomach still upset! This location is not good. We like Polaris location and enjoy going there. Could not read receipt so impossible to do review online. read more

Solid 4 stars- I really like this location, the place is clean, employees are friendly and the food is good. I usually go with the Big Italian sub, meats are better than you will find at Subway/Jimmy Johns, and the bread is good. Milkshakes are really tasty! The price for my sandwich is 6 bucks and while its not the biggest sub I have ever had, its not gonna break the bank. Highly recommend this place if you are in the Muirfield Dr area and you are looking for a tasty sub. read more

Great sandwiches! Very toasty bread - not soggy at all as another reviewer stated. We had the Italian and Turkey Fresco. Both were well prepared and of adequate size with good meat to toppings ratio. I will be back! The only negative is that it is a little difficult to find if unfamiliar with the area. Not visible from main road, on the backside of shopping plaza. Local zoning laws prohibit large signs. read more

Potbelly Sandwich Shop - Sandwiches Near Me - Dublin, Ohio

Good place for a quick lunch, never have to wait long as they move the line very efficiently. I've been coming here about once a week since they opened and never had a bad experience, very consistent food and service. The staff are always friendly and the sandwiches are quite tasty. My only complaint is the restaurant seems a bit dirty like it needs a thorough deep cleaning not just the wipe down and floor sweep, get it feeling fresh again. read more

Sub to go. Normal flavor like a branch of a big company. The places is good location and enough tables inside for lunch time. Good speed to provide your sub of you want to go. Staff a little bit rude and they don't share the options friendly with you. read more

Potbelly Sandwich Shop - front door - Sandwiches Near Me - Dublin, Ohio

Sub places are a dime a dozen anymore. You can go to any strip mall and find one. This place doesn't stick out but it is good. The one thing I really enjoyed about it was the hot peppers. It really added something to my sub. Their menu isn't super extensive (in my opinion, they lack sauces to top your sub with. Oil, mayo and mustard are your choices). You can choose a soup to accompany your meal, or a shake/smoothie should you want. We got a pack of oatmeal raisin cookies and a "dream bar", which is like a chocolate chip cookie brownie of sorts. It was good. Inside is pretty spacious and it's decorated nicely inside. Gives a bit of a better ambiance than normal sub houses. All in all, it's nothing to write home about, but I would go back for lunch. read more

Delicious! We had potbelly sandwiches, salads, chips, and cookies catered for class today and they were absolutely delicious. The sandwiches came in 3" so I was able to try the turkey, the roast beef, and the ham... And they were all good :) read more

Fantastic sandwiches and great salads. Their potbelly vinaigrette is awesome! I'm a big fan of the wreck salad for a low carb option. I also adore their Italian sub and their new Mac and cheese is a fun side. read more

Ordered online for pickup. Ordered 2 sandwiches, a drink, pickle and cup of soup. Got there at 5:30 and place was empty and 3 people behind the counter. Didn't have my drink or pickle ready and didn't have my soup in the bag, just the sandwiches so i got screwed out of that. Never have a problem at lunch and with 3 people doing nothing you would think no problem at dinner but that's obviously not the case. read more

They have the BEST oatmeal chocolate chip cookies and there sandwiches are always on point. Loaded baked potato soap is a must try when its available! read more

A very solid choice for a sub shop. Turkey was great! George Barrie of mojoflo plays here 11:30-1:30 every weds and thurs! read more

Potbelly Sandwich Shop - George Barrie for lunch hour!! - Sandwiches Near Me - Dublin, Ohio

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The excellent feature of this particular Potbelly are the patio tables which overlook the pond. I am not a big fan of their food, although my wife likes it better. But I am willing to go there just for the patio. read more