This location has not improved one bit since opening. The employees seem highly unsatisfied and constant turnover. The franchisee does not respond to voicemails (since they do not answer the phone), nor do they answer when contacted by corporate. They customer service is the worst, but I can tell it is because they have not been trained well. They are short with their response, and often quite rude. They abruptly hand the food out the window and then slam the window shut before someone has a chance to even ask for ketchup. The only thing going for this location is the small town (not much around). Otherwise they would be gone in a month. This place needs serious help, in the form of an ownership change to someone that cares about their business. read more

Have a deal you want to redeem at the kiosk because you have cash? Good luck. Conveniently, the kiosk failed to load when you would select a deal. Going to the front did not fulfill what I was trying to do. They just kept sending me back to the kiosk, refusing to look at my phone trying to explain what I was trying to do. I'm deaf and nonverbal use ASL to communicate if a person is doesn't know I use my phone to type it out. I paid full price got the food and left. Terrible staff. Long wait to be noticed at the register only to be sent away within seconds of trying to show my phone with a message that says the kiosk won't let me redeem my deal after I put in my code. read more

This McDonald's is the worst one I've ever been too. Manager christine is the rudest lady I've ever met, she tampers with food, treats her staff poorly, and yells at customers. I knew someone who worked there and they said they got treated awful and was yelled at specifically by christine for everything. The customer service is okay depending on who's working. But they are always forgetting items and always forgetting sauce. Genuinely how hard is it to put sauce in a bag?? I dont understand. read more

I went to this McDonalds and they refused to take my order. They would only let me use the kiosks. I refuse to order this way and won't be back read more

Staff is rude! I mean rude not just no smiles... the restaurant is newer so nice with poor service.. and what's with drive through and pull up? Am I the only one that thinks it's redundant!? A waste of staff to walk out to a car when that's what DT is for... plus the best parking is now reserved for pull up pick up read more

McDonalds - Reserve parking - Fast Food Near Me - Escalon, California

Slowest Mcdonalds ever! I heard a female manager yelling at employees and arguing in the back making us question the food we waited 20 min for 2 happy meals simple order. read more

This McDonalds has excellent customer service. I walked in and Bernice helped me right away order my food. She has excellent customer service welcomed me into McDonalds. This McDonalds is very clean also. I will continue to come back to this McDonalds thanks to Bernice's friendly customer service. read more

Among the worst McD's horrible service. I ordered a double fillet o fish and it took 14 minutes with 2 cars in front and several behind done before me. The manager brought it out I said you only had to put 2 patties on what's the problem? He says I know and walked away. Today I went to the drive thru and ordered a double cheeseburger 2 fee deal and a double fish fillet. The guy asked me 3 times to repeat it and when it came up on the screen it was sooo messed up . I just can't let someone sooo dumb cook my meal backed out of the drive thru never to return. read more

The guy that was working the intercom couldn't hear me when I was having to yell for him to hear what I was saying I had to repeat everything I was saying twice and when I went to go get a refill on my drink they said no refills for drive-thru.. it's 100° outside and I can't get a refil I told her all the other McDonald's do and she said welp different owners rudly to me.....I will not be coming back to that Escalon McDonald's read more

I have had great service from this location. My orders have been correct with no long wait. So nice to have this available here in Escalon.

Terrible service, messed up orders. If you want to wait a long time and want your order to have missing items, or have to go back twice or 3 times then this is the place to go. Also believe "manager" Christine possible tampering food. I will never go here again and few times been to this location have had nothing but problems. Just went there and waited 15 minutes and had missing items. Went back and was handed food that looked tampered with. Did an online order one time since wait times are crazy and having to pull around and wait in parking lot. By the time I got there, 15 min later, they said they threw it out and I can't be refunded. NEVER go here!!! read more

McDonalds - Hot 'N Spicy McChicken - Fast Food Near Me - Escalon, California

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This McDonald's may rank among the worst. The service is consistently slow, staff can be discourteous, and order accuracy is frequently poor. While expectations for fast food are modest, this location falls well below typical McDonald's standards. read more

The food is okay sometimes it looks like it got ran over ,it's what you expect from a fast food restaurant, the staff on the other hand don't seem to enjoy what they do every time I go in there one of the drive thru workers always seems to be in a horrible mood and get upset when you ask for sauce that they forgot to give you when you asked for it upon ordering read more

took 21 minutes to bring out 2 mc chickens and a small hi c highly recommend to stay away from this mcdonald's

Everytime i've been here i've been asked to go pull around and wait for my food even when it's been just a happy meal. the last 5 times we've came here our drive through order has been the completely wrong order not even the items we ordered. The employees are nice but that's the only good thing i have to say about this place. read more

Horrible service, place is so slow and employees act like they never helped people out before. Order is always wrong or takes over 10 minutes to get when there is absolutely no customers. Horrible place, food is gross, and my mcfrappe was melted because they "forgot" to bring it to me. Shut this place down PLEASE! McDonalds, do better. Go back to how they used to be!! read more

Waited 5-6 minutes in the drive thru line with no answer from an employee or greeting, ordered 2 mcgriddles and they used spicy chicken Pattie's and messed up my entire order. read more