Just landed in FLL after hours the gentleman in the front was accommodating and understanding! My daughter got to eat!

I don't normally review a McDonald's, but we come by this one a decent amount given it's nearby and right off the highway, if we're in a pinch (esp with a toddler). I find that the customer service is actually superior to most locations. The fries are always hot, crispy and salty. The food is always made hot. It's usually not too crazy. It's a pretty decent location. read more

Worst customer service EVER! EXTREMELY RUDE! Cold fries! Drink had almost no ice. As a rule. McDonald's are usually bad, but this one is the Pits! STAY AWAY! read more

McDonald's - COLD FRIES! - Fast Food Near Me - Fort Lauderdale, Florida

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I order oatmeal and coffee...the oatmeal was missing the raisins and the coffee was cold

Customer service is awful no one says thank you. You hand them money and they give back your change and that's it!!!

I had one of the worst experiences I've ever had at a McDonald's. I went through the drive-thru and ordered something simple -- nuggets and three cookies. After paying, I was told to pull into a parking spot so they could make the cookies. I figured, no problem -- cookies might take a few minutes. But after sitting there for about ten minutes, I got impatient and went inside to check on my order. Turns out, they weren't even preparing my food. The employees seemed confused and didn't even know about my order at all until I mentioned it. After that, they finally started putting it together. When someone eventually came out, he only handed me the cookies. I had to tell him that I never got my nuggets, so he went back and had to make them on the spot. By the time I finally received everything, the food wasn't fresh, and the whole process took way longer than it should have. They did give me an extra cookie, but honestly, that didn't make up for the delay or the lack of attention to my order. Overall, it was a frustrating and disappointing experience for something that should've been quick and easy. read more

I don't typically do reviews on fast food places, especially McDonalds. But I will make an exception here. There are three different McDonalds near my house. I can say this location is the best. In another place, the drive-thru line is constantly long. The service time is slow. The staff taking your orders is rude and totally unprofessional. Nine out of ten times, you will not get what you ordered. I find none of those things happen to me during my visits. The drive-thru typically only has one or two cars in line. I get to order my food quickly, and they actually got my orders correctly. The staff waited on me and serviced me with a smile, which you wouldn't find in other places. I can keep up the good jobs they are doing, maintain the high quality of service, and not fall into the dark place like the other two. read more

After a really bad experience at a Paris McDonald's during the Olympics, I wanted to refresh my memory on a regular US McDonald's...as I remembered from my last US Mickey Ds visit roughly a decade ago, this was a serviceable McDonalds with clean premises, ok food and overworked young people as staffers read more

I never leave reviews but this McDonalds was horrible the manager was so rude said "I'm doing to much" just because I asked for extra Oreos and paid and the drive thru worker was on meth tweaking with her eyes peeled back shaking would not recommend!!!! read more

Seriously need improvement here. They mess up orders and try to give it to the next customer and say they don't waste anything. Fast food chains are ridiculous. read more

Worst McDonald's I have ever attended I ordered at 6:55 and got my food at 7:25 and when I went to eat my food it was ice cold and my milkshake was all melted and whenever I asked what was going on I was getting attitude from the workers and also they would ignore me so what a terrible place definitely don't recommend read more

My go too local McDonald's. Never had an issue here other than a couple sweet and sour sauces not making it into the bag! Nice people and fast service! Try a #7 with sweet and sour sauce ! My girlfriend SWEARS by it read more

Horrible service and food nuggets was hard and old I work all day and come home to this I'm pissed !!! read more

McDonald's - 6 pc. Chicken McNuggets Meal hard and old - Fast Food Near Me - Fort Lauderdale, Florida

The absolute worst experience. Employees don't want to be there. You are treated like you are a nuisance being there. No condiments, no napkins and no straw with the order. When asked, she rolled her eyes and grudgingly gave me the items. Burger dry, McNuggets and fries were lukewarm. They could care less. Never again. read more

Marlita is my girl she's the best! She remembered me & gives great customer service. Always super nice & deserves a raise! Thanks marlita

Everyone who works here needs to lose their job. This store needs to either shut down or hire a a new set of staff. Horrible business. It's too many bad reviews and still nothing has changed about their bad services at this restaurant . What's the point of writing a review when nothing is changing? This is an actual business that needs improvement and it's ridiculous how it's being overlooked. read more

Terrible place, dishonest, and they mess up orders all the time I came I gave the wrong amount of cash accidentally I asked for receipt and the employee gave me a wrong amount of cash read more

The. Worst. McDonald's on this side of town. Seriously. I barely go, and when I do, they're out of loads of items as if they do not estimate their inventory, or their system doesn't work. They always tend to have an attitude too, which is unfortunately expected. Don't waste your time. read more

Good service, the food tasted good. I ordered chicken nuggets, double quarter pounder, Oreo flurry , happy meal.

Friendly service...at a fast food place...close to closing time...what a Winning concept and a pleasant surprise! Just the service alone makes it 5 stars!! After a fun art walk - and unspectacular dining attempt in the area - we decided for a quick fast food dinner near my friend's place. We see the 24 hour sign (without reading the Drive-thru only fine print), see a large group and stop in. I ordered my usual Mickey D dish (they got my Mayo opt -out right ) and accidentally drop some fries. The cashier tells me immediately she'll replace them with new ones. At this point I'm in a pleasant rapture. As my friend and I are eating they lock the doors and say they're closing. They don't hurry us to get out. Heck, they even allow me to place my dessert order (2 pies and a smoothie to go) . WOW!! If only some fancier establishments had this level of service ..... read more

We went here to have breakfast and to hang out before waiting to pick up friends at FLL airport. It's basically just a 5 minute drive to the terminals at FLL and this place has free wifi so being that I don't have a data plan, this is the place to hang out basically as if it's a cell phone waiting area but you can sit and have some food and drink. The manager here was conducting the crew and letting them know what he needed and what wasn't getting done. It was nice to hear him make demands but do it respectfully and get the most out of his staff that way. read more

McDonald's - Fast Food Near Me - Fort Lauderdale, Florida

So clean ! Omg And the staff fast and efficient I must say different approach to service Only was in the drive thru for 3 minutes I'm lost for words ! read more

I know it's McDonald's, but really???? Do they have to be the SLOWEST "fast food" place around???? You'd do better to go to the BBQ joint down the street, or even the food truck making Philly Cheesesteaks, than wait in this never-ending line of dismay. Don't do it!!!! read more

Ordered two Big Mac meals medium and ordered a large milkshake with one of them. They gave me a medium so I said I ordered large. The girl in the window said she'd fix it and I was charged for a medium so I said I'd pay for it. I think one of the managers came up and told me I would have to drive back around to do that which is ridiculous... it wasn't busy and I'd happily pay the difference. She had the girl give me back the medium sized drink which the girl did apologize for it. Very disappointed in the manager or whoever it was that made that call. It's about the principal. I specifically ordered large and said to go back to the recording and that I had no problem paying. read more

Worst McDs I ever been to. For real!!! I don't know how or where they find the employees that they do. Just horrible in every way read more

Got pancakes thru the drove thru .. got no syrup .. is this the way to run a business ? .. no it's the way to ruin one... I'll never go back read more

Couldn't rate it less- service is beyond awful always. I'm pretty patient with low expectations for a McDonald's but this one will blow you away every time. read more

The food and service is horrible!! I got a Big Mac missing an entire patty!! Half filled cold fries and rude service. If I had not been super hungry and without options I would have NEVER given them my money. They don't even deserve the one star I had to give to post this. read more

I've used the McDonalds a couple of times now for breakfast. It has the standard approach (I mean that's why we go to McD's, right)? Food was good and came out quickly as advertised. With two full meals and upgraded (size-wise) drinks, it seems crazy that the total was $14 but I guess that's just the cost of living these days. The location is across a busy street (State Hwy) from several hotels, it would be nice to have a crosswalk closer by. As it is, it is probably a quarter mile either way to a controlled intersection so jaywalking is likely. Location could have been cleaner, but that's also standard for McD. Kind of a small dining room, but I just grabbed and took back to the hotel. I'll continue to go here, they have a corner on the market in terms of the shopping center not having many other breakfast options that are fast-food like. Service was outstanding, the orders were correct, the person was polite, and it was an overall good customer experience. read more

I came to this location and went through the drive thru. I was told by KENJAY that their system was down. When I went inside to confront the employee he ignored my comments about being lied to and was extremely rude. I then seen cars coming through the drive thru as I confronted the employee. The food is shit too. read more

25 min waiting for my order and they miss one burger on my order. what a joke only 2 employs for a busy night shift . they just renovate the place and its looks nice but the service is a disaster read more

Friendly, attentive staff. Great McDonald's experience for breakfast today. We had a very minor issue with our order and the lady at counter corrected it swiftly. The low overall review score for this location may be from folks who are expecting a fine dining level of service or food from a fast food restaurant. read more

So sad. Shocking service. Not even noticed. Will never be back. My Mac this should not be acceptable

I've only gone through the 24-7 drive thru at this location. But it's a typical McDonald's. The food usually comes out fast. However, I have been here a few times and the fries weren't as hot and fresh as I'm used to with McDonald's. Also, I have been here late at night and requested one of the all day breakfast sandwiches to which I've been told they don't make the breakfast sandwiches after breakfast. But then why does it say "Breakfast All Day" on the drive thru menu? read more

While I'm this location of McDonald's tonight most machines were claimed to be broken, yet I feel as if the server just didn't wanna make it... the lady working barely made eye contact with me while I ordered and most of my meal ended up being wrong read more

McDonald's - a close up of a grill grate - Fast Food Near Me - Fort Lauderdale, Florida

Rude indifferent counter staff. Insanely disorganized ordering and fulfillment. Can't go to the bathroom without permission. Don't go here unless you don't value your time and dignity read more

The service is not good at all , I went there a few times the drive through takes way too long on lady was very rude and disrespectful they have a menu that says all day breakfast but when I asked for some breakfast they said they don't serve at that time I pointed out it says all day on the menu they said yeah but we don't serve at that time Very bad service they should overhaul the whole staff there seems like they would hire anyone could be a junkie and they would give you a job there read more

Amazing quality and really took the time and effort, freshness was on point! This made my fudging night!

Ok so if Brandi is reviewing fast food Huston we have a big problem! Ummm this place needs SHUT DOWN! They serve food that is way way way over its expiration! The manager doesn't care at all! She just says "well it's going to be a few minutes for a fresh one." Ummm HELLLO LADY most people would rather wait a hot minute instead of getting sick! read more

Clement saved my life at this mcdonalds. Me and my friends just got back from a vacation and walked in from our hotel and immediately got perfect service. The big macs look just like the picture, the fries were hot, we got extra food AND my mans Clement put extra cookies in the mcflurry. I don't know why Ya'll are shitting on this McDonalds cause she deserves better. read more