Food was cold and thrown in a bag when I specifically told her it was for here. The manager was coughing in her hand and serving fries like there was no problem 10/10 would not recommend. place was disgusting fries and drinks of some sort all over the lobby / Kitchen floor place needs to managed better I and NEVER had the need to leave a Review at any restaurant but here I am. read more

Cold fries and had to go to the counter to ask for the dill seasoning for the fries with my grinch meal the Manager on duty looked at me turned around ignoring me standing I had to say 4 times excuse me for a young lady to finally turn around and then the "manager" said what does she want. We waited a good 10 to 15 mins to get our food took forever start with worse mc Donald's experience ever and that says a lot in itself read more

The worse experience I've dealt with. Been living in glenwood my whole life and by far this is the worse experience I had. I first ordered 2 happy meals for me and my daughter, moments later my daughter didn't want the chicken nuggets but a hamburger so I went back up to the kiosk and ordered a single hamburger for her. I waited 20 minutes before I decided to go up after seeing everyone else who ordered after me get their food. When I asked where my order they asked me what exactly did I order and I said it was a hamburger for $2.77 and I ordered it 20 minutes ago. The person I was talking to just got the nastiest look on her face and said that she can't find my order after I repeated that I ordered it off the kiosk you should be able to find it. read more

This place has always been terrible but I am absolutely appalled by the service I received. I went through the drive though and noticed the car in front of me handing back a bag of food, it had clearly been gone through and had not been their order. I then pulled up to the window and was given the same bag of food that had been in another persons car. The old bag had been shoved into a newer bag so I could not initially see the problem at hand. The window was quickly closed and I was unable to address the issue. I am disgusted that an employee felt it was acceptable to hand me a bag of food that had been in another persons car and had been dug through. There is a lack of common sense in this establishment and an utter disregard for health and safety. Throughly disappointed as usual. read more

I typically drive through for just iced tea. Very occasionally I have an apple pie. Service is consistent. Food is typical McDonald fare.

Waited 30 minutes plus in the drive through mid day for a hamburger, came back later and they only gave me 9 nuggets in my 10 piece. Jackie is cool tho give her a raise. read more

This place is dogshit. Waiting in line for 15 minutes for a bratty high schooler to come up and tell me the line is closed, and then they conveniently fuck up my entire order. Don't come here, go to the subway across the street. Highly recommend that place, if you come here you will regret it. read more

If I could give one star I would. 10 piece and there was literally a hair in the box and one was bitten out of. The picture speaks for itself... read more

McDonald's - Hair and half eaten chicken nugget. - Fast Food Near Me - Glenwood, Iowa

They always get my order wrong and then tell me I ordered wrong and this morning I didn't eat breakfast before work so I could go get McDonald's breakfast and they closed in an hour early for some reason so I didn't eat breakfast before my 5 hour shift 1st window is usually nice but the 2nd window is always rushing and rude asf read more

This is my first ever Yelp review. I just have to say something. Service is fast and employees at the drive-through are friendly. Unfortunately, when our orders have been wrong this establishment is not quick to right those wrongs. I'm giving 1 star because this isn't the first time my family has had similar experiences with this McDonald's. This morning I drove through and ordered a few breakfast items, including a sausage biscuit with egg (note that if you look up the ingredients of this sandwich, there is no cheese). This was a good ten or fifteen minutes before 10:30 since they close out breakfast orders at that time. I checked my bag before leaving to be sure they'd given me the correct order, and the wrapper confirmed it. Or so I thought. Once I got home, I discovered they'd added cheese (it's gooey and melted into the other ingredients, so scraping it off isn't the best or easiest option. The person the sandwich was for does not eat processed cheese). We called and the woman on the phone said we could return the sandwich for the right one, but not till tomorrow. He was hungry now, so that was a total disappointment. Their reason? Unfortunately, they're no longer serving breakfast. Never mind that we're the customers, paid for our breakfast, and never asked for cheese. Never mind that they still have all the ingredients and could quickly make the right sandwich for us this morning. (The woman blamed corporate, which is what they always do. Not their fault, nope. It's corporate. So okay: Corporate, are you listening? If this is truly your policy, no exceptions, it's ridiculous, and it's costing you your once-loyal customers.) The sad thing is this town has so few options when it comes to fast food. We've given them our business for the past decade, and rather than getting any better they've progressively gone downhill. It's too bad for the employees who do care (and who are being stifled by corporate policies). read more

Worse food ever. Only thing they have going for them is their coffee! Employees are friendly. read more

By far the worst experience dealing with food I've had in the last decade. When you choose McDonald's you know your sacrificing quality for a fast bite, but the employees at this store don't even try to make an effort. The cashier showed zero effort to be pleasant, another employee hastily threw my food into a bag with no regard. The bag was pushed at me less than a minute after placing my order. The food was obviously waste from earlier in the day. Everything was cold and stale. I suggest the owner saving his business by firing these employees promptly. To future customers, make sure you choose a different location to help force this place to close. There is no reason to deliberately sabotage somebodies day when your job is so blatantly simple. Food hold times are part of your job! I will be contacting corporate and a health inspector immediately. read more

I'm giving this store a 4, because my fries were cold. I got my lunch in a snowstorm at a weird time of day. The staff was friendly and fast. It's fast food, so....It's fine. BUT,Yelp ratings are worthless. They leave old ratings up, usually the worst ones , note the rating dates for the top reviews. They also disregard ratings from folks that don't rant a bad rating everywhere they go. They're considered "unreliable". If I could rate Yelp, which I can't, they'd get a 1. read more

Worst experience after years of giving them the benefit of the doubt. Went through and ordered my meal off the dollar menu. 2 McDoubles, 1 mcchicken, and 2 fries with sides of buffalo and s&s sauce. Opened my bag to one sandwich and 2 fries with no sauce. Called to express my incorrect order and the person on the phone said there was nothing they could do about it since they closed for the night. Definitely will not spend another penny there. read more

They forgot one of my sandwiches but were very polite about the accident i was more than happy to talk to a crew member named Chelsea, she fixed the problem within seconds. Thank you read more

Not a good McDonald's by any means. The fries don't tsar like the other stores. Every time I go they mess up my order, or forget to give me all of the food I ordered. And when I politely mention it the employees get mad at me. I'm tired of this, that's why I'm reviewing this store everywhere. Once sending this to McDonalds I received a call from the franchise owner. He was concerned and wanted to talk about what he can and is doing to fix these problems. I guess it was a nice reassurance. read more

I go to McDonald's for breakfast in the morning and I like to get up and to get , egg and cheese sausage buritos breakfast stuff, I like Ash browns , a fish for lunch , a big Mac with fries, I'm on a diet , I'm getting healthier & but I can't ranch , and eating it plain with no salty foods. read more

Friendly service, and was super fast. We only ordered one little milk shake, but the service was pleasing regardless. I've stopped by in the past and haven't had any complaints regarding the service or quality. read more

I recently just visted this mcdonalds again after previously ordering chicken nuggets as they are cheap and easy to eat. And biting into one to find it raw and not cooked. So today i figured id give it another shot and ordered a Mushroom swiss burger. Just to open it when i got home to find a nice long black hair in the middle of my sandwhich. I will not be returning to this location as they obviously dont know the health code nor give a crap about their image to the community. read more

Possibly the poorest example of a McDonalds. The one and only positive it has going for it. Would be the fact it offers jobs to a community that doesn't have a great number to offer. The food is ok at best. Undercooked fries, dried out buns, burnt bagels, etc. Incorrect orders are routine. Expect some type of machine not to be working properly and out of service. Most likely the ice cream or coffee. If you dine in well get ready to be stunned by the attire of all personal on duty. If you would like to speak to a manager on duty? One or more can usually be found smoking and socializing next to the Redbox machine. Located outside of the gas station adjoining the restaurant. Please don't take my word for it. Do go and experience the train wreck we call McDonalds for yourselves. read more

Just because this is the only fast (I use the term loosely) food (again used loosely) stop in the town of Glenwood with a drive thru, I have stopped here on many occasions with tired hungry kids. Not sure how hard it is to not put onions on a cheeseburger, but for the crew members here it appears to be rocket science. The one and only time I didn´t have to pull around and wait longer than 6 minutes in the parking lot was when they screwed up my order to the point I went to Caseys to get food everyone could eat. If you really want fast food and are in Glenwood, you should go ahead and drive to Bellevue or Council Bluffs. It may take less time including the drive to get your food, and chances are, you will get what you order. read more