Spent nearly $70 dollars. Got home and was missing my sandwich. Called and complained and was told I would be put on a list and I had to come back to get it. Went in to collect and was told I wasn't on any list. Asked to speak to the manager and another employee said they were the manager but they weren't. I found this out when I got home and tried to call and complain and get the managers name so I can complain to corporate. Wrote a official complaint and was told I would be sent free food coupons in the mail. Those also never came. This place is a joke and has the worst customer service. I can't even get the sandwich I paid for which is THEFT and just get the run around. Don't shop here! read more

The manager (I think) is the best guy around. We got the wrong order and he fixed it beautifully. Amazing restaurant. Would recommend. I love this place. Thank you manager. read more

I don't think much will come about this, considering the manager is the same in the same. Spent a consider amount of money here and just wanted to have a nice evening out. As we sat there six children came in f this f that f me etc. went to manager thinking it would be addressed and after half hour nothing done ( maybe ages 10 to 13) after the last F we left. So sad McDonalds allows this. read more

Updating my review. I don't eat fast food anymore because they has definitely done something to their food. I don't know what it is, but every time myself, my wife, my mom or anything like that goes there, wind up getting upset, stomach sick. Whatever I don't ever, I want to eat mcdonald's even though i've been a manager there, I used to love mcdonald's but has definitely changed it's not pertain to a specific mcdonald's.It's all mcdonald's and all fast food restaurants read more

Please stop diluting the coffee. The coffee at this location is not consistent. I don't know what you are doing, but often the coffee is considerably diluted. I have consumed a lot of McDonald's coffee from many different locations and i know when it is diluted.Coffee drinkers depend on their coffee . Please stop. Charge more if necessary bit keep the brew consistent. read more

I've been here three times and they messed up my order all three times. It's not rocket surgery

We went through the drive thru late one night and there was a young lady named Jasmine at the first window. She was so sweet and kind. I just wanted to give her a huge shout out. Not used to having that kind of customer service. Thanks Jasmine!!! read more

Didn't take that long so that was nice but my fries weren't very full for a large. Which was sad because I saw the fry guy filling up everyone else fries hella read more

McDonald's - Under filled fries - Burgers Near Me - Grand Junction, Colorado

Listen, a plain hamburger and hot n spicy hit when you're drunk. But the way they overload on mayo and usually forget to subtract the cheese is disappointing. Forget the ice cream. All the Mcflurries are just melted vanilla ice cream. We ordered the peanut butter one recently and it had absolutely nothing in it. I'll never say no to McDicks 2 Four lokos in, but that really says nothing about my standards. read more

McDonald's - Peanut butter Mcflurry no peanut butter - Burgers Near Me - Grand Junction, Colorado

I overall try to avoid most restaurants on North Avenue but this McDonald's is pretty high up on that list as to why. The employees are pretty rude when ordering, I was in the drive-through side that was open and three people came through on the other drive-through side and were helped before me. I even spoke into the microphone asking if anyone was there, and I was still ignored. Then when I ordered the woman helping me was very short and snappy with me despite the drive-through being practically empty. I would much rather go out of my way to go to the mall location then come to this one, despite its convenience. During this trip I ordered one item, very easy. I waited in line for almost 20 minutes and when I got to the second window the girl didn't even look at me when handing me my item. Overall this is a very disrespectful location and employees make you feel extremely on unwelcomed. As somebody who used to work in the food service industry, I do not care if you're having a bad day, you need to treat customers visiting your restaurant respectfully, especially if that customer has done absolutely nothing to you. read more

This place is not friendly, do not care if they miss something in your order, and along with that, do not care for delivery driver safety. Homeless and rude people yelling and cussing at delivery drivers. read more

I still eat here quite often because I'm not about to drive 20 min to a different McDonald's. I will say there food is usually okay. However I used to order breakfast here almost every day because it was simple and easy to do for me and my fiancé. I refuse to ever go inside again. Every time I did it was a horrible experience. I would wait forever, the staff was rude, often said my order didn't exist on they're end (despite my bank statements and McDonald's app saying otherwise). They would then tell me they found my order but that I had to use the drive through if I was using the app. Sent me around in circles countless times. I used the app because I thought it would be faster and more convenient to place the order ahead of time and run inside to pick it up rather than waiting in a line! I was wrong! I was also never offered management help when I asked for it. read more

Slowest mcdonalds ever. Some staff are nice while others are blatantly rude. Definitely the worst mcdonalds I have been to.

Okay, so it is a McDonald's. Its far from perfect. But my experience with this restaurant is generally good. They have some off days, but not too many. The staff has many long term employees and they are a friendly bunch. By using the app deals and bringing my own beverage and skipping potato products I have been consistently able to buy a breakfast or a lunch of two sandwiches for under $4. I have not found a better bargain in this town. If you want a perfect burger go to a gourmet burger restaurant. You will pay 3 times as much. Tip: If the app seems to struggle due to no internet near the location, shut your phones wifi off. The wifi at the restaurant requires a login. The last breakfast I had there was amazing. I ordered an SME and a McGriddle and both were perfect! The SME looked like the one on the menu board and the only fault I had with it is the egg was a little overdone for my taste, however that is how these kids are instructed to cook it so it did meet the McD standard. The good news is that the egg was clean and non-lacy. Both sandwiches were received in a reasonable amount of time and both were piping hot. There are a couple of problems you will find at this location, but neither are this restaurants fault. #1. It is way too busy. It's right by the college and does an incredible business. They do a good job but there is just some times of the day there will be a bit of a wait, maybe 5-10 minutes. If its lunch rush it could be more. #2. The homeless are a constant. Expect to see some on the sidewalks and perhaps a few in the store itself. It is not this locations fault. If you eat inside you may be panhandled. They are not overly aggressive about it, but it may happen. That reflects more on this fine city and its leadership than the restaurant itself. read more

Yeah hehehe the food was just pretty lame shmona the fries didn't have enough salt and the nuggets were shamona lame WTF!!! Would not recommend!!! read more

This is the slowest McDonald's in the entire valley. It's closest to my home so I usually go to this one. But no more! The drive-through is painfully slow and I don't know why? You will not get out of the drive-through without 20 or 30 minutes waiting. I could cook my own at home faster. And then they don't even get your order right! I don't know if none of the employees are able to multitask or what? But I'm done going here!!! Subway or is faster and healthier. read more

I've been to this McDonald's several times and I've never left happy or even the least bit satisfied. Side note... I need to quit caving into my kids' McDonald's hunger cravings when I'm in this area of Grand Junction. They have a manager named Danielle. that should not be in a managerial position or even working in any kind of a customer service position. She's absolutely terrible at her job. Also, their drive-through design is beyond horrendous and even dangerous. Without a doubt, there are many obvious reasons why this McDonald's has such low ratings. Do yourself a favor, McDonald's are located everywhere, find another one. read more

My mc chicken was so burnt didn't even bother what is the point and what McDonald's in there right mind charges for sauces like seriously are y'all really struggling that much to charge for those I get it your a business you gotta make money but no exception... if other McDonald's don't charge why are you smh read more

McDonald's - I mean yes it was a dollar but come on really?? If you are cooking don't serve something you would eat smh - Burgers Near Me - Grand Junction, Colorado

I've never been one to leave a bad review, but this place is awful. These employees as well as their managers have absolutely no customer service skills. We weren't greeted, and they kept looking back at us. I have plenty of experience in fast food. Even slammed, I still had the courtesy to acknowledge the customer and say "we will be right with you". It's basic customer service. These employees are spending their time chatting with each other instead of doing their jobs. And I'm serious. They took 5 minutes to fill 1 bag because their personal drama is apparently more important. We waited over 20 minutes to place our order, and it's been over 10 minutes of waiting, and we're still currently waiting. They were mopping, but they were mopping salt and fries. Please learn how to use a broom. The female employees' hair is extremely sloppy, it should be tied back correctly. LMAO now almost every single employee has left the building to watch a tweaker. Get your crap together. read more

It's an alright place to order at except the fact that they never give me straws when i order drinks . Wtf . That's really dampens the mood . read more

We sat in the drive through for around 27 minutes. Typically when we pull up to any McDonalds, they ask for your code, so you can get discounted food. The person here acted like they have never heard of this. They couldn't enter the code, pretended like they were "manually" over riding the system to give us the meal....because that is what the gal said she was doing.... When they gave us our food, half the order was missing, and the half we did get was wrong. Not a big deal. Thank goodness for food and freedom. They told us to pull forward and wait, which was sort of comical because this was the SAME place I had to drive off from without my food because of the wait, the last time I had tried to eat here......I guess I was hoping they had changed. They have not. The boss guy with the tie comes out, asks for my receipt....I told him "dude, no way. I've been waiting for 27 minutes for my food"..... points out we "didn't order the other food". We assured him that in the 27 minute wait, we certainly did, and it just looks like the person taking our order didn't type it in. The person doing the "magic" on the order machine just hit the "totally done with with this b^&tch customer button" and moved on. Again, not a big deal. Life happens. He does acknowledge that our drink is missing, goes and gets that, and returns with the now printed out receipt to show us we did not pay for this magical deal-code food. We told him we just wanted to leave and how this was not the 1st time we had to wait longer at McDonalds than we do out most sit down restaurants. He had started walking back to his lair of laxidazical unawesomeness while we were still speaking. Hats off to customer service. It will snow in hell before I eat at the 12th st. GJ McDonalds again. read more

Sometimes you just need Mcy D's, and it's as simple as that. This location so happens to be pretty close to my house, so it's easy to stop by. I really only ever use the drive thru, and it has always been timely. The folks usually working the window are nice, and have yet to mess up an order. The food is not shrouded in roses or eternal glory, but it is exactly what it is, and I'm okay with that. read more

McDonald's - menus and prices on a stand - Burgers Near Me - Grand Junction, Colorado

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My son and his BF were doing doordash and when they went inside to grab an order some local teens decided this was the moment to harass the " trans kids " saying terrible things and taking photos of them. By the time I got there the kids had left and my son said he talked to the manager. I thought I would have a word anyways and the response I got was... This girl tells me " We could have done something but it wasn't my problem or my staffs because we weren't involved. " read more

I was told to never return to the McDonalds on North Ave because I threw the money for the iced coffee at the cashier. I only use the drive thru. How in the world would I have thrown the money at the cashier? They hire kids and then believe what they say. WHO NEEDS MCDONALDS? Not me ever again. read more

My wife and I went into McDonalds to eat and a manager was on break and sitting in the lobby. She was picking her nose and using loud profanity on the phone like no one was there. I no longer will do business with this McDonalds. read more

Update: this place employs 2 kinds of people Rude AF and those who don't know what they are doing! I don't know why I go back... yes I do the distance from my house! This place needs a whole house cleaning starting with the employees from top to bottom! This location has the rudest employees I hate going there! Every time I go there someone different has a bad attitude. The manager seemed really nice when we had to wait a long time for our food but the rest of the employees are rud read more

When I visited 1-31-22 around 11:00 I order my meal and asked to add on a fry at the window witch she did then I arrived to the next window and the lady was terribly rude saying I didn't order it when it was on my receipt and my bank statement read more

This place is a joke. Employees everywhere running in circles getting nothing done. The manager doesn't teach her employees anything and is kind of rude herself. Ketchup was empty, tables were dirty, and we didn't get our cups until our order was up. read more

If I could give this McDonald's zero stars that'd be great!!!!! McDonalds is the wealthiest fast food chain restaurant in the world, and y'all are charging people 25 cents for a tiny ass sauce. It probably coated you guys not even 5 cents to have made. This McDonald's doesn't even have hash browns for breakfast or a latte machine. Get your shit together McDonalds, people are out here buying meals all day everyday and you can't even give 2 sauces with their dry ass meal??? Shitty ass McDonalds!! read more

Absolutely terrible service. They hosed up our drive-thru order so I went in to make it right and the little 18-year-old girl started yelling at me telling me that I messed up my own order. It would be nice to find a restaurant that stood behind their service instead of verbally attacking their customers over $2.18. I recommend going to a locally owned small business restaurant that doesn't hire every available fucktard to work for them. read more

I've been in line for over 40 min only to find out that they are only serving breakfast at these hours. Glad I'm trapped from going home for literally NO reason. Still in line as we speak even though I've ordered nothing. read more

The staff are fast and friendly but one of the young female cashier's guy friend was hanging around the counter trying to talk to her. The food was hot, tasty and well made. The real down side is the homeless hanging out in the dining area. Stealing drinks, filling up their coolers in view of the staff. One customer complaint to the manager and the manager made the homeless take the cooler outside. Otherwise the foods are fine. read more

We were in the line for 30 minutes, it took a good 10 minutes before someone finally asked us what we wanted. When we got to the first window, our order was wrong. When we got to the second window, the cashier didn't even acknowledge us and just gave us our food. read more

Every single time I order a delivery from here it comes cold and missing something. this time they didn't give me any sauces or straws or napkins read more

Awful service, this server called me out and offended me and my family by accusing us of verbally assaulting the manager. Obviously this wasn't the case and they must have mistaken out mini van for another vehicle but that kind of service is unacceptable. Would not recommend to a friend. read more

I now remember why I don't go to the McDonald's on North. The driver thur order taker was arguing with the customer in front of us. There was a misunderstanding about what kind of chicken sandwich he wanted. The employee said, "I can choose for you!" And then yelled "well I can't hear you!" Customer ended up driving off. I probably should've followed. When we got home there were 7 nuggets in my cold 10 piece meal. The fries were horrible! They tasted stale or like they had be doulbe dip to reheat but weren't hot. Mc Donald's fries are a family favorite and most of them went in the trash. They were so bad my dog wouldn't eat them. My daughter's Big Mac was so over seasoned, she said she kept biting into salty pockets. I spent nearly $40 on food that was there or got thrown away. Super disappointing! We will not return to this location. Even if we have to drive the extra miles. read more

I ordered 2 cheeseburgers 2 6 peice chicken mcnuggets 2 large frys and one drink. I left reciving 1 HAMBURGER 1 MEDIUM FRY AND my drink... how do you mess that up? read more

These guys suck complete ass. I'm pregnant and I bought a whole ass 20 piece chicken nugget and 2 large fries and I asked for bbq and ranch. These fools gave me 2 sauces and when I asked for more they tried charging me. So you fuckers are trying to tell me that I can spend $15-$20 at your shitty food joint and you can't afford to give me FIVE sauces!? Give me a fuckin break. Oh and my coca-cola tasted like pumpkin spice. Not a great mixture y'all. read more

I've spent the last 12 minutes in the drive through and I'm at the window waiting for fries. Lunch is obviously a busy time but come on! It's fries, that's what you do. Ok 2 minutes at the window. I get 30 minutes for lunch, so now I have to stuff my food in while I drive back to work read more

Yeah. It doesn't matter what time of day I stop, the order is jacked up. Items missing and the food you do get is so old you can taste it. Rude employees and management. For what I'm paying here, I can go down the street to a real sit down place and get great service and food for the same cost. read more