What a busy McDonalds! I rolled through Grants Pass early in the AM on a long drive south and ne'er in my life have I stood in line for a sausage mcmuffin sandwich before! It's been a while since I'd had one though... Service was prompt (hey, it's fast food) and the food was... well, it was McDonalds. The bathrooms were decent though and this was certainly a convenient stop when not much else was open. read more

McDonald's - a counter with laptops and a christmas garland - Burgers Near Me - Grants Pass, Oregon

Are you kidding me they absolutely suck!!! Would give zero stars if I could.. Spend your dollars elsewhere. The food if you can call it that?? Is questionable the service fuhgedaboutit. read more

Is this an egg McMuffin for ants?? I suppose it's been a while since I've been to a McDonald's, but we were so surprised by how much noticeably smaller the breakfast sandwiches were. We easily could have ordered two each. The coffee was not very flavorful as well. That said, the workers were very nice, and the sandwich did taste good, so I'll add a star for that. Shrinkflation is real! read more

McDonald's - Burgers Near Me - Grants Pass, Oregon

Just passing to use the restrooms and I see the maintenance guy cleaning the table with the same broom he's sweeping with.. eat at your own risk read more

I bought food and was told that sauce would be 15 cents. This policy isn't nationwide, I just moved here and have been to plenty of McDonald where it depends on the time of day or employee and I'm sick of it. You're already charging $10 for a meal and your nickel and dime your customers? If this happens again I'm trading you in for in and out! read more

I don't usually review places like McDonald's but this one was exceptionally odd to deal with. There was a line at where you order which wasn't a problem but there were lots of posted signs put on tape stating that Breakfast was served up to a certain time, fountain drinks had no refills and so on. I don't know if this is just for this location or if it's something on a corporate level but all these improvised signs seemed odd. Restrooms were in need of cleaning attention and looked like they needed a deep cleaning. My breakfast sandwich was okay but wasn't impressed with the odd after taste in the biscuit. I guess it's another part of the experience while visiting Grant's Pass. read more

Skip it. No free refills. Since when does McDonald's not offer free refills after they've increased all thier prices. read more

McDonald's - What?!? - Burgers Near Me - Grants Pass, Oregon

This place is becoming a joke they are now charging you 10 cents for sauce for nuggets which is ridiculous sauce should be free with your nuggets sauce should be free no matter what definitely not worth it read more

Out of desperation had to go to McDonald's because Hampton inn doesn't have restaurant or any food. 6 McNuggets medium fries and cheeseburger kept us Alive read more

I have been going to McDonald's on 6th Street daily for many, many years and have met the owner of all three McDonald's restaurants. There is a young girl there who lied about the coffee being fresh and argued about it. I know what wonderful coffee this restaurant has served me for years. Her second lie was that it had half and half in it when it did not. She argued again. Her third lie, she told her manager was that I threw the replacement coffee above at her. When I returned the next day, her manager informed me that I am not permitted at McDonald's and refused to serve me. He should have investigated and would have found that there was no coffee on her, the counter or the building and only 4 drops on my car door. I would have stayed in the parking lot to drink it had it been something other than black tar. Since I was leaving, I very carefully poured the coffee on the ground as my car was packed and I did not want a balancing act with the coffee. I retained the cup to dispose of later. This is an unfortunate event. I have friends who want to meet again for coffee as in pre COVID days. We decided on Starbucks. Thanks McDonalds, for many years of positive experiences. read more

me and the kiddos were so excited to slurp the sweet minty delicious taste of a shamrock shake! HOWEVER we waited in the lobby for several minutes just for the employees to ignore us and give us looks. so no shamrock shake. 2/5 bc the bathrooms were squeaky clean! read more

The place is usually clean, the service is decently quick when the restaurant is empty, and the Shamrock Shake is very good.

Service was good, the girl that helped us was friendly.. the inside was clean, and most importantly the fries were not over salted which is usually a problem with the other mc Donald's on Beacon in Grants pass read more

McDonald's - Chicken nuggets - Burgers Near Me - Grants Pass, Oregon

Wow! That's all I can say. The absolute worst McDonalds location. This place is being run by employees who are clearly unable to handle this type of work. Inept! I hope the owner of this particular franchise sees this and does something about it. Hire a secret shopper and/or reach out to McDonalds corporate for help. Zero stars if I could. read more

Not sure what all the bad reviews are for so to offset I'm giving 5 stars. Just a tourist but usually stop by near here to charge the car and use the washroom or I stay at one of the inns/motels near. Workers are fast and friendly and food comes out quick. They are constantly cleaning and the washrooms are clean. Its got free Wifi. It's a fast food joint, what more can you say. read more

McDonald's - a view of the outside of the restaurant - Burgers Near Me - Grants Pass, Oregon

Sadly, as of this past week, the McDonald's no longer supports the troops not the bus drivers that bring them a TON of business. Over the past week over FORTY buses have stopped here for a meal break. It was the OWNER of this McDonalds that said no more. Very disrespectful in my opinion. All the troops now head over to in n out read more

Ordered a large strawberry banana smoothy and he tried handing me the cup that was about 1.5" from the top. Smoothies are expensive and he tried passing off a medium in a large cup. I asked for it to be filled to the top and he started yelling and waving his arms around saying "Oh my God, he wants it filled to the top, make another one, he wants it filled to the top" as he was turning in circles telling the everyone. How about just fill it to the top to start with instead of being a dick about it? read more

I have not been to McDonald's in years and I am so embarrassed how little effort the employees make to help you there. All the employees are really young. The sandwiches are half wrapped. But the weirdest is I ordered a soda and an employee tries to set it on the table. Keep in mind it is a very obvious smashed cup. Like there was no bottom. So I grabbed it so it wouldn't spill on me. I giggled and asked the guy if he was serious. He blankly stared at me. I got up and asked for a new cup. I wasn't mad but confused on how confused the young worker was. Give me a break. He wondered off and did not know how to replace a cup. A girl got me a new drink, and she too seemed slightly confused on the smashed cup situation. I'm sorry I did not take a photo. A frustrated customer just took the drink, and I watched them balance it on their table. The point: I hope McDonalds is reading this. You should seriously just shut down this location. read more

Sat at the curbside pickup for 10 min for 1 large drink. After 6 cars ordered after me left I went to the drive thru window and asked for my order I was yelled at by an employee. I was told MAM !! I'm not responsible for your safety now get back into your car !! After you get me my drink I will I've been waiting 10 min !! I called into the store and talked to the mgr she said the same thing and also stated I've only have 2 employees working right now !! I thought they were supposed to serve in order of the ordered items not pick and choose who's gets their orders first ??? read more

People working very rude and dirty, they drop food on the ground and just leave it. The cashier was in a cast and seemed bothered with giving us our order, They have their hair really messy and shirts in tucked. The fries seem redipped. I will not come back to this McDonald's read more

Sometimes your order is right, most of the time it isn't. I don't know when McDonald's employees stopped saying "hi welcome to McDonald's what can I get started for you", and started saying "what do you want" or "what's up" at the drive threw. It's definitely going down hill here just like Taco Bell on 6th. You'd think with starting wages as they are the folks wouldn't be as rude, but I guess that's just what you get with the people of grants pass. read more

Extremely rude employees! To management: How do you let this happen? I can understand one person being rude or having a bad day, it happens. But when all of your staff behave with such low class professionalism, it directly reflects management. It's such a shame. To the Employees: If you hate the job, then leave the company and find something that you like and an employer that you want to work for. Otherwise, treat people with respect. We did not appreciate your eye rolling, your sighs, your poor behavioral gestures. The food: We ordered the chicken nugget combos and the Oreo Mcflurry. The nuggets are good. The oreo Mcflurry is lacking Oreo's. Put in more Oreo's, twice as much is needed to be on par. *shakes head* read more

Very disappointing bread was hard, didn't get the things I requested!! What a joke and waste of money. read more

McDonald's - Give me a break, seriously!!!!!! - Burgers Near Me - Grants Pass, Oregon

--- 5-stars for service --- Wifi spots are tough to find in Grants Pass. My go-to place, Blue Stone, was closed, Dutch Brothers had no free tables so my hunt brought me to McDonalds of all places. Even tougher, my laptop was plum out of batteries so I was hunting for not just wifi but outlets to boot. Good luck. Getting work done at McDonalds? Seems like a new low, but this location's staff was a huge surprise. + When I walked in, I was warmly greeted by the counter staff, even though I was mostly looking around for outlets (i.e. I didn't approach the counter, but they said Hi anyway). + I asked about outlets because it didn't seem there were any. John at the counter suggested that I plug into an outlet right at the end of the counter (almost within the food prep area) and wrap the cable around the corner to the nearest table. He helped me set it up, and then took my order. I don't see this level of creative thinking from most people in the food and hospitality business, much less at a QSR. + The mocha frappe John made was awesome. Very rarely does something actually look like it does in the ads. This did. + John is great but the entire staff seemed incredibly friendly to everyone. I stayed there for several hours right next to the order counter. - It's McDonalds. But nothing exceptionally negative other than that. read more

Came here for snacks on the drive back from Seattle. Their restrooms looked more like that of a gas station. They were not able to get the order correctly. And my nuggets tasted like bread, which is strange since I regularly eat nuggets in other locations without a problem. read more

McDonald's - the inside of a restaurant - Burgers Near Me - Grants Pass, Oregon

I like treating myself to breakfast once in a while. Every time I've tried I wait a minimum of 15 minutes in line and most times I have to leave the line, because it takes so long and I would be late for work. I understand it's busy, but maybe trying to prepare for a busy morning would be better. I don't want to come back to this location, because of the wait. It's been over 20 minutes at 7:15 am and I ordered and still haven't made it to the window. Now I have to leave. It doesn't make sense. Taco Bell next door it is. read more

I don't know how you can really screw up working at McDonalds, but I guess it's possible. We asked for extra creamers and sugar packets for our coffee. The girl behind the counter politely obliged but couldn't find any. Rather than helping her serve us, her manager (who was super busy obsessively wiping a counter over and over) said "I told you, you should have restocked them earlier". Congratulations lady, you fail at life. Additionally, my coffee was scalding hot, and my Egg McMuffin unusually bland, as if it needed salt. Again, I don't know how you can really screw that up. I guess Egg McMuffins just taste better anywhere other than Grants Pass. read more

This is a review of the bathroom, not the food. I typically don't expect an amazing bathroom at a fast-food joint. I do expect some reasonable levels of cleanliness. As evidenced by the 2 star review here, they obviously didn't cut the mustard by my book. Let's just say that the toilet seats themselves were far less than clean and that they floors could have used a good sweeping and wipe down. They did have all appropriate paper products in stock and on hand. An extra half star was lost due to the fact that there was an actual manager's meeting in the restaurant going on during my visit. Are they all okay with this? Yuck! read more

I haven't read any other reviews for this McDonald's yet so I'm not sure why it has so few stars but I am a tourist passing through and this is the best McDonald's I've ever had everybody was super helpful. I'm vegan and they used to have a veggie wrap that they don't sell anymore so I asked for the regular snack wrap and just put whatever veggies (no chicken cheese or ranch) they could inside and they didn't question it but they had more to offer they were like "we have black beans and we have corn you want that you want this" I was like yeah wow you're so helpful thank you very much they were quick and prompt in the food was so delicious everything was really good five stars from me read more

The buns in the filet of fish were stale & the fries were not cooked enough. I understand the buns because they are not selling as much due to Covid but the fries not done is just not paying attention. read more

The place was disgusting! No tables were cleaned! On top of that one of the workers sat right next to me and my associate and was complaining to her personal friend!!! She was so rude to us and even though she was 2 feet from us she didn't even care and continued to bash the restaurant and the staff. Honestly I would rather eat anywhere else but this crap hole! read more

McDonald's - This wasn't the only table that was gross!!! Every booth and table was way worse all while the staff just stood around! - Burgers Near Me - Grants Pass, Oregon

They gave us cold fries, and barely any of them. I also asked for ranch for my nuggets and I got sweet-and-sour. And when I went back through o get ranch, I was at the window and they turn the light off and they were very rude. I am so disgusted and disappointed. I will never ever come back here. read more

The McDonalds is new! Bright and shiny. And there the amazing experience ends. This was the third time we have visited since the remodel. I wasn't going to review after the first visit............cold food. Nor was I about to give a poor review the second time.... Missing food.... However, the third time. I suppose its time for me to mention to the Manager that even if you have a new building, this doesn't excuse the lack of attention to product. This order was missing food, and wrong food. We take our grandchildren out to dinner when we have them. And McDonalds seems to be the favorite. The order was missing food. Luck for us it was my order that was not added to the bags. And since we use the drive-thru, we are at the mercy of the employees. I don't think its too much to ask to have the clerk ensure we get what we ordered. How hard can this be? My advice? Go two blocks up to In N Out............. No clown, but perhaps you will get your meal correct. read more

I thought I was in fine dining our order was sent to our table and the manager Matthew was asking everybody how they are doing. If you are wondering "really from McDonalds?"...Yes from McDonalds! I was surprised too. read more

As a family we rarely go to McDonalds, and when we do its for breakfast. So today we went in and ordered 6 sausage egg and cheese McMuffins with 2 hash browns. The girl behind the counter, although nice enough (and the only reason they get 1star) had to redo our order four times. When we got home, every sandwich had no egg, and the hash brown looked so old. We called back and spoke to "Brian" who was allegedly the manager. We were far away at this point, and "Brian" was rude, inconsiderate and anti-customer. He demanded (not asked) we drive all the way back with the food undisturbed and our receipt. When we told him we couldn't come back due to distance and time constraints, he said, "That's not our problem. You have to prove we messed up or we won't help you!" Typical uneducated people attempting customer service. Needless to say, we'll share this around town and McDonalds will lose customers. read more

Mngmt was rude, fries were stale. Never been served stale fries at McDonald's before. Well past shelf life. Elderly lady came in lost and mngr couldn't be bothered with giving her directions or address. Would've been easy enough to show her it was on the top of the receipt. read more

If you're rolling down I-5 and you see this McDonald's, keep driving. Wish I could rate less than one star. I will NEVER spend another cent at this place. Ordered 2 mcdoubles and a large drink. Waited for 30 minutes for my food while the manager strolled around with a clipboard and the employees sent all the food out the drive through. Never got my food, just walked out because I already knew complaining would just get me my cold hamburgers that had probably been done for 28 minutes. read more

Nothing like stopping by you local McD's for happy meals for the kiddos. Only to be discusted by other people's children bare footed and running a muck. From the looks of the manager she wants to say something but is afraid the parents reaction will be. To boot the food showed up after a 15 min wait, cold no suprise. Kids had fun, score for dad. Off to the movies. read more

Worst McDonalds I've ever been too. Horrible costumer service. Went in and the cashier was training someone for the job. She proceeded to explain every little detail while taking our order, making our food, and bagging it. I ordered a milkshake and when they handed it to me the bottom half was just vanilla syrup. I had to ask for a foundation drink to replace it, to which the cashier turned to the trainee and said when the customer doesn't want something we have to just throw it away. We were also given no ketchup, napkins or straws and the fries were unsalted and cold. read more

NOT OPEN AT 11:30pm. UPDATE YOUR HOURS!! If this store is actually open until midnight then I hope the owners read this and learn that their employees are shutting the restaurant down early and ignoring customers. read more