Clean bathrooms and a spotless playplace made this McDonald's a perfect stop for our family during a road trip. It was great for the kids to burn off some energy while we grabbed a quick bite. We had the snack wrap and chicken nuggets, both hit the spot. Definitely a convenient and family friendly stop! read more

McDonald's - Fast Food Near Me - Grayson, Kentucky

See all

Service is horrible. They can't even fill up a milkshake without it overfilling and making a mess.

We went through the drive-thru for a quick meal on the road. We ordered 2 Big Mac Collectors meals and a McCrispy Chicken Sandwich meal. The employee rang us up for a quarter pounder and argued that was what we ordered. We ordered a 4A which is a Chicken Sandwich. The Quarter pounder is a 2A. He finally told us to pull to next window and he would fix it. We go to the second window and the lady asks if we had the collectors meals and we said yes. She handed us one bag and told us to have a nice day. All that was in the bag was fries and our cups, no sandwiches. She wasn't understanding us at first when we told her what we were missing. Luckily I was given a receipt to show her cause she said she had no idea what we were talking about. She told us to hold because it was going to take time for the cook to refry? We finally received our food and are concerned as to why our Big Macs were not built correctly (see pic attached.) This seems to be a widespread issue with McDonalds which indicates poor training/hiring practices. read more

McDonald's - I have no words. Is this intentional spite or extreme illiteracy? - Fast Food Near Me - Grayson, Kentucky

I'm only writing this today, because of the fact that the meat was so undercooked that it had to be thrown away. The burger in question was a quarter pounder and it was purchased with my rewards points which I have quite a few of but it does seem like every time I use my rewards for something I get real shitty food you need to do better McDonald's . Due to past illnesses due to undercooked meat at fast food establishment is the reason why I will not or allow my children to not eat undercooked meat. Now the service always was very good. The girls at the windows are always very nice. Very pleasant with a smile. This location is kind of hard to get into but that happens when a business days as busy as this location does. read more

McDonald's - And it had a weird smell maybe because it was so undercooked. Yuck! - Fast Food Near Me - Grayson, Kentucky

See all

My grandson & I visited the Grayson Ky restaurant on 12/13/24. I ordered the egg Mcmuffin meal. Upon the last bite of my sandwich, I bit into egg shell. It punctured my gum behind my tooth & became lodged there. I took what was left of the sandwich up to the counter & I explained what happened & I was treated very poorly by the manager. I was embarrassed anyway having to complain & I was very apologetic. I thanked her for replacing it but she didn't say one word back to me. Only giving me an angry look & turned and walked away. It made me feel like I had done something wrong. She made me feel so terrible that I very seriously doubt I will go back! My meal was $22.24 & I know that isn't even a drop in the bucket to that company but I know plenty of other restaurants that would be glad to have my business! read more

I don't know why i keep trying , but my drive thru order is never correct and it's always simple not complicated orders , never seem to get the right bag ! Is it so hard to look in the bag before you hand it out ???? Cmon , really ???? When your several miles out of town going home, it sucks to find order wrong ..... again , DO BETTER !!!! read more

This McDonalds is ALWAYS five I have been visiting this area for about a year and have experienced nothing but great service good food and clean atmosphere. Always bogo deals, super cool! The staff is top notch, friendly fast and efficient. Never seen this before. Kudos!!! read more

My experience at McDonald's was awful. I worked there for a week and loved the employees, but the managers were a different story. Today, I felt like I was going to pass out, so I told a manager and asked if I could go home (I had already worked 3-4 hours). He was very rude to me and basically acted as if the job was more important than my health. I quit my job a few minutes later. Don't work there if you can help it. read more

Long line at the drive through yet this place was very efficient and we got through quickly. I ordered an Oreo McFlurry and it was delicious. The snack size is the perfect size for a sweet treat. read more

McDonald's - Snack sized Oreo McFlurry - Fast Food Near Me - Grayson, Kentucky

It's a option I would try something local for the price especially if you're buying from more than one. But you can have it you're way and set in line and gamble if you get the right order. read more

i ordered a hot chocolate from this mcdonald's and a worker had his pinky nail inside the hole where you drink while carrying it. after receiving my hot chocolate, i proceeded to pour it out and throw it away because that was extremely unsanitary and i wasn't aware if his hands were clean or not. very gross. i checked his name tag and it said Dwayne. read more

This is a great McDonald's! I was provided with great customer service and great food. While at McDonald's I seen a manager training a new employee and she was doing a great job, and I also seen an employee clean up the floors and tables immediately after customers left. Probably the best McDonald's I've been to. read more

Food is normal McDonald's. Children's play area is bug infested. Reported to staff. Will not take my daughter back inside. However, drive through still works for me. read more

Great service, and some of the nicest people I've ever met were working! We're driving cross-country, and I am so glad we stopped here.

A pretty good McDonald's that typically does a good job keeping the food neat, and orders correct

Everything was fresh off the grill and the fries were on point! Fast friendly and worthy of 5 stars!

The lobby was clean, the food was good, but the men's bathroom was disgusting. I let the staff know, they cleaned it, and awhile later the bathroom was gross again. There has to be at least sort of concern as to how clean their bathrooms are. read more

Every year we go to a camp at KCU, and we always go to McDonald's to eat breakfast. The service is always great and the employees are typically really nice, and the food tastes... yuh know... good for McDonald's. Overall, pretty great place to hang out and eat a quick meal! read more

Bought a caramel sundae the other day and it tasted more like chemicals and plastic than ice cream and caramel.

The only place worse than the local Arby's is this McDonald's. They literally have a 90% failure rating with me. That means if I visit 10 times only once will they get it right. read more