This an "update" to my last 1star review. This place is so horrible. During a rain storm, the water running off the window roof flooded my husband with water at the drive through and the employee laughed hysterically. Not really appropriate. Most recently, I asked for extra ketchup and mustard because the burgers are always dry. When we got to the window I began looking through the bag after the girl told me "it's in the bottom of the bag". We were told to pull forward if we are going to look through the bag. I said "no", because many trips here includes issues. Of course I get to the bottom of the bag and it only has honey mustard and spicy mustard in the bag. Straight up LIED to me!! I said "this isn't mustard", she replied "that's all we have", I responded "then how do you top the burgers"?? She just looked at me. I told her to get a small cup or box and put some in it! For some reason this location will not buy packets of mustard. My last poor review was because after I drove away, they hadn't told me it was in a nugget box and thrown in the bag that way! It was all over everything. Thankfully this is emergency food only. Such poor service. To lie to my face that something was in the bag when they knew it wasn't is unacceptable. If that girl worked for me, she would be out the door. Not reasonable for what they are paying these people! read more

McDonald's - Dry burger! - Fast Food Near Me - Hamburg, New York

Food was terrible, service was terrible and the ambiance was terrible. Dining room was filthy, took 30 minutes to get my order and on top of that the food was cold, incorrect and I had to go to the front only to be ignored three times by the staff. I wouldn't wish this meal on my worst enemy. Manager was hanging out in the dining room and did not care about the mess or that he had a crew messing up orders. I can't believe that they get paid 16 dollars an hour for this atrocity. read more

They were rude I also asked for a ten piece and gave me 6 I also wanted sweet and sour sauce they gave me hot mustard no where close read more

McDonald's - Fast Food Near Me - Hamburg, New York

The "chicken strips" were terrible. Greasy , chewy with gristle, the coating fell right off in large pieces. Have Lake Erie seagulls made their way into Ronald's supply chain??? Blahhhhh read more

Does not honor McDonald's receipt coupons . Stud in line for a half hour not to be cashed out . Turn it 100% automated or shut it down

I come here regularly, and I'm not even sure why anymore. The food quality isn't great, the restaurant is unfortunately always messy and at times just outright disgusting. They don't pay nearly as much attention to cleanliness as they should - floors, tables, and restrooms are all uncared for at almost all times. All employees seem rather careless and items are typically forgotten if you have a bigger order. Just the other day I watched a cook go into the restroom with gloves on, and minutes later, he came back out wearing the same gloves. As a manager myself, I am appalled at the condition of this McDonald's. I don't recommend this specific franchisee to anyone. read more

This morning I ordered a sausage McMuffin w/ egg, a hash brown, and a coffee. They didn't have the hash brown. The sausage McMuffin was clearly a day old (or older). The English muffin was so dried out and stale I couldn't bite through it. The egg yolk was literally black and had an odd smell. I can't comment on the cheese, sausage or coffee because I tossed it in the garbage. As usual, the service was excessively slow. Save your money and go to Tim Horton's around the corner. I'm stunned that the corporation hasn't shut this place down. read more

Food was called waited in line for 15 minutes. The place is ran by people that shouldn't even be in the service business. I know the workforce is limited, but whoever trains these individuals should not have a line of cars 15 in the drive-through not moving along read more

McDonald's - a view of a parking lot from inside a car - Fast Food Near Me - Hamburg, New York

Got their new McChicken strips which aren't good , breading is crap , chicken is stringy the sauce is ok ..wouldn't pay what they're asking . would buy Popeyes over McDs read more

So I go here for breakfast sometimes and wow is the wait usually longer than expected. I waited for one Egg McMuffin sandwich for almost 10 minutes as it was partially the person in front of me that ordered like 6 coffees but still. When I finally got up to the window I asked the guy what was going on and he said he was the only one working the front registers for inside and outside! So he was rushing around trying to get everything done himself. Then probably one person cooking food!! This was around 7:30am so I guess it gets better later in the day when more shifts start but I was not happy waiting forever for one sandwich ( which wasn't that great as you can tell with the pic)!! read more

McDonald's - Egg McMuffin Sandwich - Fast Food Near Me - Hamburg, New York

i come here every so often, nice employees, good food, and hot. This store gets extremely busy and they'll pull me or other cars to get their times down and their customers out. every time i go either inside or drive thru i always see the GM working. he's always very kind and polite, trying to make sure his employees are doing what they should and doing it correctly while taking care of his customers you can tell the GM works hard for his store and to make the customers happy i seen his boss before i'm pretty sure, and i don't think she is helpful and kind to him.. good job Camp GM and crew read more

It was 5:30am and I just got off of working all night. All I wanted was a breakfast sandwich and to go to sleep. I pull into the drive-thru for this McDonald's which is supposedly 24hrs. I'm the only vehicle here. After sitting at the microphone for 30 seconds or so with no response, the 1 worker inside proceeded to tell me that the store was closed because they were "short staffed." I know what it means to be short staffed. I've worked in that industry. I'm pretty sure he could have made 1 breakfast sandwich by himself. 0/10 read more

Good food hot fries. a bit lite with filling the fry containers but they were free with the app so can't really hold them to that. Fairly quick service too. read more

Luck of the draw if you're in the drive through that they decide to monitor. Even if you are, your order is going to be missing something. Happened to me 2 days in a row never coming back read more

Very unhappy. Got a child's happy meal today, not only did my under 3 child receive a regular toy but the milks expiration date was bad. The milk was 3 days past it's expiration. That is ridiculous, I'm glad I read the milks label before letting my child have it. Very unhappy especially when it comes to them not caring if their items are expired or not. Makes me worried about the other items in the store as well. read more

McDonald's - As you can see on my apply watch the day is the 29th... the milks used through date is until the 26th - Fast Food Near Me - Hamburg, New York

yuck period food service pricing they gave totally ruined their reputation by servicing garbage at high prices read more

24 hour??? Went through and there was no answer. I pulled up to the drive through window and the guy was munching on a burger and told us they were closed. Found that to be a little scummy read more

I have been here multiple times and they cannot seem to run this establishment in an orderly fashion. Every time we come here, especially at night not super late, they lock customers out so they can't walk in but then do not answer on the drive thru speakers. I have spent over 30 minutes in line waiting for a mobile order that is not able to be refunded. They need to figure something out. read more

Terrible customer service. I was berated by an employee just for asking if they were open. It seems like they don't want your business, they just want to be left alone. read more

Will never order or go to this McDonalds again. Ordered Door Dash at 12:15 AM on 5/21/2020 and I understand they're about to close but besides a mcflurry this is what I found from my order. (I ordered a 10 piece mcnugget with ranch, mcdouble fries and a mcflurry) and i opened my bag to a half filled melted mcdonalds and this. Three 4 piece mcnugget boxes FILLED with big mac sauce. Will never give them business again. disgusting read more

McDonald's - Three boxes filled with big mac sauce - Fast Food Near Me - Hamburg, New York

It takes way too long in the drive thru. Workers are constantly messing around with each other. Didn't catch their names but this happens everyday that I come here. It takes 20+ minutes in the drive thru. This is truly ridiculous. I'm not one to complain but corporate employees from McDonald's need to come to this facility and figure out why it takes so damn long. read more

Walked in and ordered 2 breakfast burritos and they didnt mess that up so I cant complain much. The store looks remodeled so the interior is very clean and extremely nice. read more

McDonald's - Outside - Fast Food Near Me - Hamburg, New York

We always stop at this McD's before getting on the 90 west towards Pittsburgh. There's plenty of parking, it's fast and it's cheap. I don't want to eat very much before or during long drives so this place makes sense to have something small and even get a coffee and/or water. They have some things here for breakfast we don't have in Canada like biscuits (anymore) and things like steak and egg Mcmuffin etc. Not great but you know what you're getting. Watch for the big dip by when exiting the restaurant driveway where the sewer is, they really need to fix that. read more

McDonald's - Counter - Fast Food Near Me - Hamburg, New York

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Best McDonalds in the Hamburg area they have yet to mess up an order and are always nice and accommodating. Fries are usually fresh and you can tell they actually clean the friers unlike some other locations. read more

Wait an hour to get the wrong food, if it wasnt the only thing open I would not even bother.

"This girl can't speak clearly, why don't we throw her on the window?" -this McDonald's read more

I had no choice but to give one star for this location since you cannot post without at least one star. But this location deserves not a single one! I have yet to pick up a meal from this location that is not messed up. We all have had cold fries and burgers with cheese thrown on not melted... But recently the chicken nuggets that I got for my 4 year old niece we're cold and raw in the center! I thought that the Nuggets were precooked how is this even possible? My burgers are always missing condiments and I've had two bottom buns and two top buns on a burger before. They will replace your meal if you have an issue but the replacement meal is just as bad. I will never go to this location again read more

Customer service was bad. Rushed me to order. And the guy completed the order when I wasn't even done. Service at the window was quite rude. Didn't say hi or anything just took the card. My drink wasn't even filled to the top. It was missing a good chunk, enough to be a medium instead of a large. I also ordered sweet, SWEET, ice tea and my drink was definitely unsweetened. Lastly, the McChicken was one of the hardest chicken I've had at McDonald's and it was presented with half of the bottom bun folded so there was sauce all over. read more

Went through the drive thru of this location on 8/30 around 1:30 for a simple 2 cheeseburger-meal. The wait was over 30 minutes! No apology nothing. Not the first time I have received poor service or food at this location. read more

Drive thru, coffee was so watery I'm going to have to assume they ran water through the used coffee grounds again for a second time. Breakfast burritos were slightly mashed. read more

Not sure who the manager is at this place in the morning, but not a hello, thank you for your business. actually not a word...

I usually don't expect too much from the crew at McDonalds but this one has completely blown away my expectations. I stop almost every morning at the drive thru for my coffee and every time I've gone the staff has ALWAYS been very friendly. My order has always been correct, the service is fast and I'm always greeted with a smile and a "how are you, have a nice day!" I am impressed every time I leave. read more

Food is never correct. They have even forgotten to put egg on an Egg McMuffin Sandwich. They are not 24 hours like how they are listed everywhere, even their own website. You will wait at the speaker for 10 minutes for the rude employee to tell you their closed, as they speak to their friends at the front window. read more

Not too bad of a place to come for a meal every once in a while until you get food poisoning like I did from a quarter pounder and my brother was throwing up after the nuggets the same night... ruined McDonald's for me! read more

Ok, it's McDonald's, so you already basically know what to expect. This location had a downturn for a while where the employees weren't very friendly and the food always seemed to tqke forever. It seems that they've recently reinvented themselves because they are now quicker and nicer. I cqnt complain, they always get my order right and the food is always fine. read more

The food is NEVER accurate. Cant even get a simple request correct. Dont bother wasting you money at this location.

Be prepared to sit in this drive-thru forever! Seriously almost every time I try -its about a 20 minute wait . Line seems to not move. I get so aggravated i just pull away . I can't tell you how many times I have ordered, then pulled out of the drive thru line with no food. This is great , and helps me stay on my diet. Thanks to this location, I end up going home and eating a healthy salad!!! Thank you Camp Road McDonald's! read more

Lazy Shift Manager, lazier employees, dirty establishment, nothing could be worse! Food was horrible and there were more wrong orders returned in 10 minutes than I have seen in my entire life. Do not and I mean never come during lunch! DISGUSTING!! read more

Coming home late from Downtown Buffalo after going out with friends, I decided I wanted to get some chicken nuggets and a diet coke before I go to bed. I hate going out with friends and going to bed with a empty stomach. So I decide to go to this McDonalds and pickup 20 piece chicken nugget for 4.99 and a diet coke which is almost $2.00. I'm not sure how they are able to charge so much for a large pop but they do. When I finally get home and chow down on my nuggets, they are hard as rocks. There was not one piece in my 20 piece nuggets that was fresh. All of them tasted like they were sitting under hear the heating elements for at least an hour. They were so dry and rock hard, I almost cut the roof of my mouth eating one. The only way these chicken nuggets were edible was to have them swim in the chicken nugget sauce. It was probably one of the worst chicken nugget meals I have ever had in my life. I knew something was wrong when my order came out faster than a penny hooker trying to turn tricks by the second. The only saving grace from this place is that I love LOVE LOVE, their diet coke. I was reading that McDonalds have their fountain drinks down to a science. The ice is a certain temp, and so is the syrup and the carbonation is also a certain temp and certain amount of carbonation which is propriety to McDonalds only. Will I be coming back to this McDonalds? Probably, only because I was probably drunk and my judgement was cloudy, but when its not one of those days, I will be going to the Derby location. read more

I'm someone up late a night because of my work schedule. When I'm coming home from Walmart after hours, i wanna eat and then sleep. Pretty average around 2 AM. At this time, the service is pretty poor. I've waited over 10 minutes for one dinner box. I'm aware of all the food in there, but my fries weren't even fresh. They make mistakes, I'm not mad but it's happened more often than it should. During the day, it's wonderful, fast, fresh, great service...not a great place a night though, it's slow, lazy and just more disappointing then it should be. I'll still go. I do love the fries... read more