The "manager" (Gabbie?) acknowledges that the restaurant is cold. she has the AC running while it's 45 F outside and dropping. Is she trying to deter people from dining in? Good is freshly made. I appreciate that! She's also walking around ranting and not doing much. The bathrooms are shared with the convenience store, which by the way, had a pleasant temp. The bathrooms weren't scuzzy. But could have used attention. read more

McDonald's - Dirty and no one is in here because it's too cold - Fast Food Near Me - Hardeeville, South Carolina

Second time I've been here first time they've gave me the complete wrong order and now because I'm taking my sick wife home from work I tried to walk in instead of use the drive through that legit didn't move for at least 20+ min all I was trying to get was a fry and a medium Coke but instead they took the orders of the two people in front of me then left me alone at the counter for another 20 min so safe to say I will never be stopping here again I don't care if I'm starving never again. If you are on this yelp page for this McDonalds take this as your flag to NEVER come here I mean seriously I've seen better customer service from Walmart at midnight. read more

This is a convenient stop as you come onto or off of Hilton head Island. It's fairly clean, easy to get too easy access not only to the main road into the island but also at the I-95 Junction north or south. read more

I would do less than one star if the system would let me. I used the app to order and pick up. I ordered and paid for two each of the apple and strawberry pies. I received one each. I ordered multiple drinks and a bag of food and had to request that they give me a carrier. We ate indoors the day prior. The lady delivering the food to the table was working on English as a second language so it was difficult to tell her what we needed in the way of condiments. We were traveling and only in town for a couple of days. I was amazed at how much more expensive the menu is here.....plus if getting it to go, you get shorted on some of your food. Tic-tac- Taco Bell read more

Coffee was ok, service SUCKED as there were about 9 employees on shift counting manager and no one came to the counter to take my order. Even after seeing me standing there for over 8 min. I'm truly done with McDonalds and you know where you can stick these 41,000 pts from here on out. read more

Food was ok fry's a little cold and wrong drink Service was amazing they gave my dog free nuggies he is so happy The bathroom could of been better read more

15 minutes and counting from when I ordered. No staff, no service. Avoid at all costs.

The staff seems overworked and tired. We used the app to order 2 Big Macs for $5x, small fries, and small coke. The Big Macs were really good! We are outside on the patio. We weren't sure about eating inside. Other customers were in the patio too. No one was eating inside. read more

McDonald's - Really good Big Mac! - Fast Food Near Me - Hardeeville, South Carolina

We were just passing through, but it was a good experience overall. Plenty of seating, including individual booths and a tall table. All ordering was done through the four touch-screen kiosks. Food took a little while but came out hot. Ketchup pumps were not working, but ketchup packets were available upon request. They didn't have hot water available, but we were able to buy this from the adjoining gas station (pay for coffee, but just get the hot water). Best part though. An employee, seeing that our family had two small kids, brought a couple extra Happy Meal toys over. And instead of just handing them to the children--which I would not have welcomed--he asked me if it was okay to give them to us. So that was both super friendly and respectful. read more

6-4-22 8:30 AM Saturday Came here this morning for a quick breakfast as I was hungry. Now I know a lot has changed with McDonald's but their breakfast separates them from everyone else. I had the big breakfast meal with scrambled eggs, sausage patty, hash brown and biscuit. The cherry on top for me is the hot tea with fresh lemon. In fact the lady at the counter even gave me two fresh cut slices into my hot water. It is heavenly with their own Orange Pekoe blend label. McDonald's keep up the great breakfast. So why not a perfect 5? The drive thru is backed up and the second drive thru lane closed with an orange cone. Next I drove around to the front to go inside only three people ahead of me and my order came out quick. read more

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Took over 25 minutes to get take out food in the restaurant and watched while other customers waited longer for their food. French fries were not hot, sandwich was not correct, and both had clearly been sitting there for some time. There was water on the floor at the counter which appeared to be from the bathroom. Staff was cussing in the kitchen and on their phones while we waited. read more

Tried the crispy chicken sandwhich today and asked for no pickles so they just took then off the sandwich instead of giving me q sandwich that did not have pickles. It was gross because the pickle juice was on the chicken and the bun so I could still taste it. Yuck, I do not like the flavor of pickles! But the fries were good and hugs enjoyed his burger. Service was a bit slow but employees were nice. read more

The bathrooms were soooo dirty that I would never eat there! A place that has bathrooms as dirty as these were, probably has a dirty kitchen! It was unbelievably filthy!!! read more

Help!! I have never had a more disgusting experience in any business. I travel often to Hilton head from Savannah... I made the mistake of stopping at this McDonald's. They only have the electronic machine to place an order. I did that and took advantage of their two for one cheeseburgers deal. My number was 913 when they called the orders they don't use numbers they say double burger with fries and so I went up and got, what I thought was my order and when I sat down, I realized there was only one burger? I politely asked the lady I think she must've been the manager and said where's my other burger? I said is that the 913 order and she said yes and immediately got hostile. I told her I was not satisfied, expecting her to simply give me another cheeseburger, but it wasn't that easy and so I just told her I would like my money back. I politely told her I was not satisfied, and she told one of her coworkers to call 911? so 913 turned into a 911? I kind of think it's funny but at age 66 I will never in my life ever ever ever EVER!!! go into any McDonald's anywhere in the United States. I have always preferred. Burger King and Burger King is my baby now for life. read more

Very rude and nasty staff. Pulled up to the drive thru on 1/27/24 at 7:08pm. Heard a message asking if I wanted to use my reward points and I said no. Then I asked to order a vanilla shake and it was dead silent for a couple minutes. The drive thru member proceeds to process other people in the drive thru and completely ignoring me. After asking again, the lady just said "it's crossed off the board." Very rude. I was confused and she said said the same thing again. I noticed, very tiny and small on the screen, the word "shakes" was crossed off. 1. No on will see that being crossed off so small and 2. Even if you did see it, it does not explain anything. I'd rather the team say upfront what's not available instead of having this very nasty interaction with a team member and a customer. Never again coming here and recommending others to stop coming to this location as well. read more

I try to give credit to the good fast food places and try to make note when its not so good. We were driving through South Carolina and had tried to stop at 2 other McD's in South Carolina and the lines were long and not moving. This 3rd try and getting breakfast the line wasn't so long and we had no choice but to wait, we were hungry. But the line didn't move. and when it did move it would move one car then sit 5-10 minutes again. rough. We did finally get an order in and went to the window. I had my McDonald's app and handed the guy the scan thing for a couple bucks off. The poor guy they put in the window really didn't seem to understand. he looked at it a few times then looked at his register a few times. Then said you got points. I explained its for 2 dollars off and he seemed confused. I gave in and told him no worries. The food was classic McD's good otherwise though, and we got everything we wanted. I think they just didn't have the personnel for good service and it cost us a couple dollars. read more

I only rate a McDonald's against other McDonald's because foodwise none of them would rate very well. This particular McDonald's appears to be a newer one. It's tied in with a gasoline station so it gets a lot of spinoff traffic from those who have stopped to fill up with gasoline which was the situation with me. For my snack like meal I ordered their fish filet sandwich which, and this is about the best I can say for it, tasted OK. On the plus side, the place is sparkling clean but on the negative side the staff is less than enthusiastic about what they are doing. Matter of fact, so much so that I can only go two stars. read more

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I give this McDonald's ZERO Stars. It made me give them at least one star. Tonight was the second time that I have gone to this particular McDonald's. The first time I had to wait forever before they even acknowledged me. Then they told me to wait. So I had to wait yet again before I ordered. Then Tonight when we got there there was car in front of us. We sat there for about 7 or 8 minutes before they finally drove off. I pull up and said hello several times over a couple of minutes WITH NO Response. We pulled off & went to Taco Bell across the road. Do yourselves a favor STAY AWAY from this McDonald's. read more

This place is absolutely horrible. Do yourselves a favor and drive to the next location you can find via gps. District management needs to reevaluate their service members customer service abilities, as for a lack of better terms they SUCK. Absolutely worst McDonald's experience I've ever had. read more

My wife and I stopped by on our way home. I had a yen for a Big Mac. We went through the drive through line, made our order, but did not get an acknowledgment from the order taker. After waiting about two minutes and with cars in line behind us, we drove forward to the pay window where we were told that we had no order. When we said we had just ordered, the representative was adamant that there was no order, and to go to the other drive through line. When we told her that line was blocked by a cone, the representative simply shut her window. We decided that such an establishment did not deserve our business. read more

Absolute WORST McDonald's anywhere. Located Henry Moss Blvd, just off I-95 in Hardeville, SC. Waited at drive thru window nearly 15 minutes. Employee handed bag of food through the window saying in a low disgruntled voice, "here you go". Did not include ketchup that was paid for. Was not provided a receipt. Does not really even rate a 1 star. read more

This McDonalds is tied together with a gas station. From the exterior it appears to be a new one. All my son wanted was a shake and of course a sandwich with being on the road all day. The dining room was spic and span clear. It was a newer floor plan and worked for me. Ordered our food and the clerk was very nice. I was told all ice-cream and smoothies were closed. This was a big disappointment. Food ordered and when coming out it was a mistake. They refunded my sandwich which was easy by the manager. My son's chicken sandwich had some pink in it. My Big Mac did not have enough of the special sauce. I would not return to this one. read more

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We sat there for several minutes before realizing that they apparently decided to close. People going to the door could not get in and those in the drive thru just sat there waiting. The next one north of it wasn't much better though. read more

If I could give this place a zero starts I definitely would. This place was filthy and there were plenty of garbage piling up. No one seem to care. There was an employee walking around but didn't even care to clean up. The only reason why we stopped here was because we have a long trip back to NYC. Not impressed. read more

Worst customer service. Esmeralda was extremely rude. None of the team had a sense of what customer service is read more

If you are hankering for inner city level standards of service in a country setting, then this is the place for you. Post apocalyptic restrooms - check Shiftless rude unmanageable argumentative employees - check Cold food - check Missing food - check Super long waits for simple orders - check Visitors from other countries will want to declare war. They would be welcome to do so. read more

This place is awful. AWFUL. Not ONE staff member was polite or even somewhat working hard. Zero customer service. Rude and dirty faces at everyone that they had to serve. Long line. One cashier who couldn't care less if half the line were elder. Manager was also awful and rude to everyone. Not sure what's going on there. We stopped Sunday July 24 2022 at 1pm if any one in there cares at all to speak to that staff. Awful. Have I mentioned they were horrible people????? Took 25 min for our small order by the way. Also saw a man wait 15 plus min for a COFFEE. awful. read more

Sat at the drive thru for a few minutes before the rude cashier even answered. Ordered 2 Hot Fudge Sundaes with extra fudge. I've ordered it enough to know that what I got wasn't what I ordered and I got charged extra for it. And lite ice doesn't mean a cup full of ice. read more

Unlike Mary, I didn't have any issues here as I stopped for a bottle of water and a clean bathroom. read more

McDonald's - cars parked in front of the restaurant - Fast Food Near Me - Hardeeville, South Carolina

Holy cr@p! 1.5 stars! This place isn't that bad... For me after driving 4-5 hours, this ended up being a great stop. Not busy. Typical sleek remodeled McDonalds. The food was hot - the drink refills aplenty. The staff was friendly. Orders were correct. Bathroom was clean. What more can you ask for from Mickey D's? So I did notice the Go-gurts were warm, but we attributed that to being in a sealed box (Happy Meal) with hot food...they were replaced, no problem. And who doesn't love a Mario Brothers toy?! read more

Nearly as unfriendly as they come. Long wait. Eye roll from the drive through person when we asked for a pack of jelly. Hard pass next time.

Waited in line, no one helped or said anything. People walked right by me, ignoring me. After 5 min I left

Every time I stop here the dining room is closed and the driveway is slower than molasses. Very unwelcoming. They have two lanes to expedite orders but only open 1 at peak dinner hours. Geez read more

McDonald's - Trash filled first window. Not in operation... - Fast Food Near Me - Hardeeville, South Carolina

Here after a long day at work and all I wanted was a shake. Nope! "No shakes today...machine is down" No exaggeration this is the fifth time in a row the machine has been down. McDonalds couldn't give a rip. Sad state of affairs. Just go get a Freal shake at convenience store instead. More reliable. read more

This place is a joke!! My husband ordered a sausage egg and cheese biscuit at breakfast, and they gave him a biscuit with egg, cheese, bacon, a BURGER PATTY AND ONIONS!! Seriously?!? You can't use your brain to see that a burger patty isn't the same as a sausage patty?? And to top it off, the meat smelled rotten. McDonald's has gone downhill fast! read more

McDonald's - Fast Food Near Me - Hardeeville, South Carolina

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this place is horrible. no carbonation in any drinks. food was horrible and wrong. fries were cold. employees were so rude. asked for my sauce that i payed for with my 3, ten count nugget meals. employee thru the sauce at me and walked away. very rude. bathrooms were not clean and dirty. smelt horrible. floor all inside was sticky. drink machine was a mess. had no napkins available in the lobby. do not come. would give 0 stars if i could. read more

If I could give them 0 stars I would. We placed our mobile order and waited 45 minutes inside before figuring out that they weren't taking any orders inside or the drive through. They have so many workers inside but no one is doing a dang thing. Very dissatisfied and we ended up taking the loss and leaving without food we paid for. read more

OK, so when you visit any McDonald's you're not expecting fine dining but you should be able to expect edible food served by employees capable of at least pretending that they don't hate both you and their job. I placed an order on the mobile app and selected curbside pickup. After waiting way too long, my order was brought out by a large woman who waddled across the lot with the speed of a sloth and then proceeded to stand five feet away from my vehicle and look the other way while I had to hang out the window to grab the bag. The food was cold and the sandwiches were slapped together with ingredients oozing out into the wrappers and boxes. Do yourself a favor and spend your money somewhere else read more

The girl on the phone hung up with me when I asked if the icecream machine was broke. Rude whore

Food was all wrong not one item correct. They take no care to even work quickly when there's a long line the bathrooms are disgusting and the workers give attitude while you order if there's people on line behind you. Disgusting place disgusting customer service I'd rather slam my head against a wall than go there again. read more