Pulled up thinking I'm getting something free for my birthday but instead of helping they just said oh well. Didn't do nothing for me. And that's not the only time. Next time they give me attitude I'm walking inside and chopping it up with whatever manager is running their poor trained employees. Have a little more respect. I'm allergic to onion when I specifically asked for no onion so if it kills me it's on yall read more

Sweet tea is Not tasty and bitter every day they dot. Sweetie it enough and don't care , the fixed the drive thru and inside but the taste of the food hasn't been fresh inna while , read more

Received the wrong food, avoid this location. Ordered a steak bagel sandwich and received an egg bagel. They have AI taking orders now, it doesn't work read more

they changed their order taking with someone Ai , so it got worse and there so much slower which makes no sense when they got a robot taking orders. the people don't understand it and they run out of shit all the time. get rid of AI , Food was buns read more

April 4/23. Don't ever leave them disrespectful kids alone at night ever again. I arrived at 3 and got told they were closed at until breakfast even though I put in a mobile order and it said on the app "serving dinner until 3:59am". read more

Avoid going to any Mcdonald's in Joliet at all costs. The service is terrible. they make you wait forever in line. They always forget items in the bag. I'm surprised this place is still open. read more

Decent food but wow is the staff awful. Randomly closes one drive thru lane with no indication of anything. Sat there and then some young voice comes on and says "this lane is closed". But she took the order from the car that was behind us. The old broad in the payment window is unbelievably rude. No hello, no good bye. No words at all but she was laughing and carrying on with the team over their headsets. Go somewhere else. This place is awful. read more

Not open 24/7 making me waste time Seriously update your hours how hard is that aren't y'all getting paid better? Do better read more

McDonald's - Looks open it's not - Fast Food Near Me - Joliet, Illinois

The food is pretty good ig but each time I go they give me broken CUPS. they need to look for their cups for cuts and wholes. The service takes a lot of time. But the young teens try to be nice the older people not really read more

Went to get breakfast today from this place I got a coffee and 4 sausage muffin a big breakfast with hot cakes they guy gave me my coffee the lid was not on it burned my left hand and wrist the guy name jose said he was the manager asked what he can do for me he said I can give you burn cream.it is a dam shame they don't know what to do for some one that got burned my hand and wrist hurts.bet you I won't go back to this place it is very closes to my home . read more

McDonald's - My left hand - Fast Food Near Me - Joliet, Illinois

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Ordered breakfast at 10:15 through the app. Got there and waited in line. At the speaker at 10:35. Got told they weren't serving breakfast anymore even tho I place my order 15-20 minutes earlier. Was told I was 5 MINUTES too late to get my food and had to order lunch. Held up the line and was a mess. The younger staff have really ruined this placed. Terrible McDonald's overall and the only reason people go here is because they're open the longest and they are desperate. Terrible terrible McDonalds. read more

They forgot part of our order and the service was very slow! 1/5 do not recommend! The food was very sloppy and expired! The only good thing about this place was that the workers were very nice but everything else was horrible! read more

Horrible if I could i would rate this place 0 stars, me and my sister came and there were cones not allowing us to come in she spent 30$ on McDonalds for nothing we called and no awnser this has happend before whenever we go to get breakfast something is always not in the bag. read more

I was getting upset because they had really weird hours for two days straight. I believe one night they closed at 7pm for remodeling. I came in for breakfast today, praying to god it was open. I walked into a pleasant surprise. Fresh flowers were on every table along with brand spankin' new furniture( well im guessing since I didn't go dine in before the update :P). I believe this McDonald's incorporated the "serve to your table" policy. The manager was really nice, she brought our food out to our table and even checked by a few times to see if we needed anything. The food was fresh like it always is. Really nice establishment with friendly staff. I loved getting greeted with a smile. Keep up the good work read more

McDonald's - New remodeled. Fresh flowers on the tables the day after. - Fast Food Near Me - Joliet, Illinois

The food is never taste fresh, and they always make it sloppy. Go at own risk. Definitely not as advertised...

A terrible experience at this McDonald's.ordered a frappe through the mobile app only to be told they are not serving them rather then to bother to take them off the menu and then proceed to tell me that I have cannot get a refund but have to go through corporate to get a refund.in addition the store is a absolute mess from counter to table to bathrooms and also in the post Covid era they are one of the few McDonald's to still have the soft drink beverage bar closed rather serving a attitude instead read more

Worst Mcdonald's in Joliet. Every night there's nothing but lazy workers that will hit you with "i'm sorry for the inconvenience but.." get rid of the night staff and get your stuff together. This place sucks. It sucks so much i'll drive farther for a better Mcdonald's. If i could they would get zero stars. Bums. read more

This place is SO terrible ! Every time I go here my order is wrong, or I'm missing something in my bag! These workers are careless and think it's a joke. This time I go there for breakfast and I waited in the drive thru for 20 minutes just to get my order taken. After 20 minutes I finally got to the speaker to order and it's 11:08 I still tried to order my breakfast and I told the guy that I waited in the drive thru for 20 minutes so I was there before they turned over to lunch time. The guy proceeds to tell me "there's nothing I can do about that we don't have anymore breakfast items." I proceeded to tell him " that's not fair. Customers can't come in due to covid and we have to basically take a gamble and wait in line for 20+ minutes to get breakfast only to be disappointed in the end regardless !?" Terrible customer service! read more

I asked for no bacon and got only bacon, no patty I asked for a refund and they made a big deal and said they couldn't give me a refund because THEY didn't give me a receipt. read more

Don't go in the morning; This McDonalds gets ridiculously packed in the mornings and there's never anywhere to sit because they let people who don't even buy any food sit in the lobby. read more

Unfortunately this is the nearest McDonalds near me, that is open. It's shows how bad service when you get an apple Pie in the DT at 1 am and it has clearly been expired for 3 hours. Like seriously atleast take off the sticker. ( I had also been in line for 15 minutes). Honestly nothing new !! read more

McDonald's - Ordered at 1am on 5/1/2019 - Fast Food Near Me - Joliet, Illinois

This McDonald's is ghetto and they always take FOREVER to do your order. I understand it can get busy but I've worked in a restaurant before and I would try my best to go fast . But they take their sweet ass time and it's run by ghetto teenagers. I gave them a chance but they seem to always fail. I'm better off driving to another one read more

Awful McDonald's. Can't EVER get an order right. & they're rude as hell. Do not recommended.

This place is SO terrible ! Every time I go here my order is wrong, or I'm missing something in my bag! These workers are careless and think it's a joke. This time I go there for breakfast and I waited in the drive thru for 20 minutes just to get my order taken. After 20 minutes I finally got to the speaker to order and it's 11:08 I still tried to order my breakfast and I told the guy that I waited in the drive thru for 20 minutes so I was there before they turned over to lunch time. The guy proceeds to tell me "there's nothing I can do about that we don't have anymore breakfast items." I proceeded to tell him " that's not fair. Customers can't come in due to covid and we have to basically take a gamble and wait in line for 20+ minutes to get breakfast only to be disappointed in the end regardless !?" Terrible customer service! Shut this restaurant down ! read more

They screamed at us for not giving him our full attention and they sprite taste like water.

Rude inconsistent uncaring and gross... these are the highlights based on multiple visits... 2 of 3 orders incorrect.... while there my handicapped friend was in the restroom and I pulled the car up by the door... where a blonde unkempt manager who was smoking by the door began to scream that. I had to move my vehicle immediately. ..as I tried to explain why I was there she became more irate. Between rudeness poor service and a highly undesirable surroundings I would never choose this location under any circumstances. read more

this place sucks, never gets our order right, 2nd time ive tried to call because they have messed our order up and no answer...horrible horrible horrible if i could rate it 0 stars i would....... read more