One of the rudest service people ever there so rude when it's there mistake and say nothing but must be your fault. Stay away from this store try the one in Tavares much nicer people read more

I don't know why but when we ordered through mc delivery , we did not get our drinks and they deliver

I saw an ad this week on TV that for the 50th anniversary McDonalds had a $1.00 Egg McMuffin today only. So we set the alarm to get there early in case they ran out, got dressed, fed the dog and drove 8 miles to the McDonalds on 441 in Leesburg, Florida. An employee asked us what we wanted and I said, we came in for the $1.00 Egg McMuffin. She said, "YOU CAN ONLY ORDER THAT ON THE MOBILE APP." My wife asked, "mobile app?" I showed her my phone. Its a FLIP PHONE! We are seniors citizens. I don't even know what a mobile app is. My wife asked, "So we can't order here?" The employee said, "NO. You can only order with the mobile app." I had enough. I said to my wife, let's go. My wife was very upset. I told her let's go. She was getting loud as she was shocked. She told the employee how upset she was that we were standing at the counter and couldn't order food. Then we left. Think about this: Here we are in the McDonalds standing at the counter to buy breakfast and coffee for two people and they refused to take our order! This is insane! We actually were invited to breakfast at a restaurant with some people in our community and turned them down to go to McDonalds. After this morning, we will NEVER go to a McDonalds. Never ever! We went to Family Diner next door and had a great meal. read more

Just moved to the area and this is hands down the worst McDonald's I've ever been to. Whether it's having to repeat my order 5-6 times so the girl that's probably high can finally read my order back to me, taking 15 minutes to get thru the drive thru, or after all that the order is just plain wrong. Nothing is how I asked. I ordered 3 cheeseburgers with no pickle and one with bacon. All 3 came with bacon and pickles. Safe to say I'm going to just not visit this location anymore. read more

I didn't have a complicated order- two happy meals and a #9. After I placed the order & entered it, they accidentally deleted it. No problem, that happens. Each time I place the order, I ask for "white" milk, which they don't want to acknowledge, instead calling it regular. When I pull up to the window, they try to hand me three chocolate milks. When I say we ordered white milk, they give me a flustered look and ask me to pull forward. I'm already 10 minutes into this experience. Seven minutes later, they bring out the food, but not the white milks. Three minutes later, they return with the white milk- 20 minutes for a simple "fast" food order. $15 minimum wage and the automated ordering process it will bring with it can't get here fast enough when dealing with this type of incompetence. We only stopped there, because it was Sunday and the best fast food restaurant in the industry isn't open on Sundays. Hamburger buns were stale and the fries were old and flavorless. Pandemic or not, that's no way to run a business. read more

Manager taking orders would not give us a receipt after multiple requests; instead, he asked people behind us for their orders. Lobby a mess: dead bugs (mosquitoes and other types) littered tables, chairs, counters, and window sills. Literally, had to eat in car because there was not even one table without bugs! (See pics; the black dots which are all dead bugs). Dried soda and ketchup all over counter. Lobby in previous visits needed upkeep but was never this bad. If you are headed to Mount Dora, stop there instead. read more

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Employees are committed to good service. The restaurant had food on the floor in the dining area. Strangely, we were pestered with an assortment of bugs. Both flying and crawling. I'd assess the restaurant is not clean. read more

I won't be back! You keep changing the price of your large soda! I refuse to pay over $2.00 for a cup of ice with touch of coke in it! You lost a loyal customer! read more

This place is a dump! They literally have dead mosquitoes on the counter where the drinking fountains are. I asked for coffee with 5 and 5 and she just handed me the coffee. My order was wrong and she took the bag back and threw the hash brown on the counter and put it In someone else's bag Gross read more

If there not 24 hours, there signs shouldn't say 24 hours sat in line for like 5 minutes.

Went after a long shift at work because I was starving and it's the only place open at 3am and the girl at the drive thru said they weren't taking orders for another hour at least. So much for 24-hour drive trough. Ridiculous. read more

McDonald's - Fast Food Near Me - Leesburg, Florida

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This is probably the worst fast food spot in leesburg. The probability of you having a good experience here is 3%. What's is a good experience here...getting a straw for a drink you didn't order. read more

Very poor McDonalds. When I was there on January 1st I heard no less than 7 F-bombs from staff and the restaurant was a mess even though it was practically empty. The staff on duty tonight was unprofessional and poor. The atmosphere was uninviting. This restaurant needs an overhaul. read more

If you have any other option take it. I'm pretty understanding but. Placed order was asked to pull up and they would bring it out. 10 min later I get out and walk in after standing at the counter for 5 minutes and multiple people not acknowledging me. I make a loud statement. They finally scrounged it all up and said thanks. Half the order was missing. This place is ridiculous and they don't seem to care. read more

If you guys are not 24 hours take your signs down. So annoying to drive out of your way to try and get food, especially late at night after a long shift, only to see that it evidently must be closed. All lights on and shit I clueing in the drive thru but no answer. I see this is a frequent issue. read more

Alright so this isn't the first time they messed up my order, the past 4 or 5 times that I ordered it has been wrong. I ask for the 2 cheeseburger meal with nothing on it but cheese and ketchup. 2 times they have it to me with everything on it but what I asked for and 1 other time they gave it to me with everything but what I asked for, they even added Big Mac sauce to my regular cheeseburger. i ordered again today and my burgers were fine but i also ordered nuggets and instead of it being nuggets I got a cooked piece of cheese. I'm fed up with it. read more

Every time we go here someone is an asshole. If you ever go and see a manager named Marissa just walk out and go elsewhere she's an awful person. When she gets a complaint she talks back and is very nasty as well as makes rude comments such as "thank god your leaving" as well as a lot of there employees have bad hygiene (not washing hands after using the restroom) would highly suggest going to the one in Mount Dora instead it's much cleaner and the employees aren't rude. read more

Always a long wait for cold food. The last straw was waiting in the drive through line for 15min while they took orders from the 2nd drive through. I pull forward and wait another 10min before reaching the first window. I tried placing my order at the window and the employee was rude so I just left. read more

I'd give it a 0 but 1 is as low as it goes. Waited in a line with 4 people in front of me. Not one employee was working the counter. Not one employee acknowledged any of us in line for over 5 minutes. It was the most ridiculous thing I've seen. Close the doors if you have no intention of serving people. read more

Worst franchise ever. If you want a 20 minute wait, and rude incompetent employees, this is the spot for you! Every trip here is an issue, whether it's being parked forever after paying, or getting the wrong order. Today I was parked, and the girl at the window was yelling at me to come get my food from the window. Not happening, YOU parked me. Speaking with management helps nothing as I was yelled out by her as well. This is the worst McDonald's I've ever been to. read more

This is an older and out dated McDonald's located in Leesburg Florida across the street from the mall. They have a small playground just outside but it's not covered in leaves much to be desired for those who may have children. read more

McDonald's - McDonald's ran out of the sauce for the sandwich. Therefore they gave me their regular sauce use for chicken McNuggets. - Fast Food Near Me - Leesburg, Florida

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I have been to this McDonald's about 3 times, each and every time my order has been incorrect. When you return to take the order back you are left to feel like it is your fault your order is wrong. They had 3 chances and will not get another. Worst McDonald's EVER! read more

It's not like I have a high expectations for this shi*hole restaurant but still drive thru girl picking her nose didn't wash hands had to tell the manger fries weren't full this place sux go to the my Dora one read more

McDonalds is gd there nice also I love there night crew I think there sweet and for a McDonalds there clean the one on 441 across from lake square mall read more

this place sucks they close super early and they have poor service. we were informed that we would have to wait a hour. night shift sucks at the terrible mc donald read more

Went to the grocery store this afternoon and decided afterwards to grab some lunch from McDonald's drive through. One car ahead of me at the "pay" window. As I sat waiting in line an employee leaned out of the window to SHAKE HANDS with his buddy in the car ahead of me and spent a few minutes talking to the people in the car. This was not the same employee who took my money at the window, it was another employee socializing and shaking hands with friends! Seriously??? Now he's contaminating everything in the place. Disgusting! read more

This is the slowest McDonald's that I have ever been to. I spend 30 minutes there every time I go. The workers are polite but that does not compensate for the time spent waiting for my good. read more

Worst McDonalds I've ever been to. Just went through the drive thru and literally had to throw my food away. Avoid this place at all cost.

Manger is rude and disrespectful have contacted general manger about the store and they don't seem to care I would not recommend this McDonald's to anybody it's the worse service in the world it's dirty and having to wait 45 minutes for just a large fry and then trying to find out why it is taking so long and get anybody's attention then come to find out the manager threw my food away and when I asked for a refund she hesitated and didn't want to give it to me and then when I asked what her name was she gave me attitude and threw the receipt at me and said the email is at the bottom and said make your complaint there absolutely ridiculous read more

Lady in window was to worried about talking to us about the lion king. The French fries were stale as hell and I ordered bacon and extra pickles and got neither of them but I paid for it. Waited in line at drive through for about 45 minutes until I get my food. Majorly under staffed at night had only 3 workers. read more

Horrible service. You can definitely tell the lady over the drive through speaker hated her job and did everything possible to get us not to buy food there. Clearly 15$ an hour should not be wasted at this Macdonald's. read more

Consistently poor service at the morning drivethru, with lines often severely backed up because of inability to keep the line moving at any semblance of a reasonable rate. Errors galore - finally gave up this morning when "sausage mcmuffin with no cheese" was too confusing for the drivethru runner to comprehend, and upon them checking with the manager, was told what we wanted was a mcmuffin with Canadian bacon (!). Won't be bothering to use this location in the future, we've given up on it. read more

2 small sundaes and large fry in drive thru no one else there. How is can it be? Apparently too easy. Did not realize till 2 blocks away in hotel we received half a order of frys that were cold and an hour or more old. Called store and told mgr on duty Tameka. She did not even offer to replace them or take my name. Doubt she will even report it to mgr. first Mcdonalds i have been to in florida and very disappointed. read more

Retro McDonalds. Bar style Seating. Clean Restrooms. Gated outdoor Seating.

I recently went thru the drive through at this McDonald's & ordered a hambuger with just onions Ketchup. When we received this order it also had cheese on it! Grrr' Si I went inside to purchase a second hamburger with just onions & ketchup & the employee at the register told me he could not give me a second hamburger unless I gave him the first one I order! I told him I was up set that they got my first order wrong & was purchasing a second hamburger the way I wish ti have it made. He insisted that I had to give hin=m the first order to get the correct order. I paid for the first order done wrong & was re-ordering the hamburger----I wasn't able to get this thru to him. He was overly RUDE! He then took his glasses orr like he wanted to get in my face!! How RUDE. I will N O T Ever go to this McDonalds Again due to the rude and obnoxioux employees that work the counter. I may even just not go to ANY McDonalds again as this has turned me off Thank you :( read more

they neve get my order right i called was told to stop back this next day i stopped. the same guy was working he said he remembered me.. i wad basicly told to get lost they wasn't going yo do anything about my order. this place is not customer friendly and they lost my business eaven tho they are right next to my house i will go down the street to order read more

I just went through the drive thru here about half an hour ago and from the start it was a terrible experience. I asked for a McDouble, onions only, and a large fry. The employee on the drive thru replied with a rude tone "McDouble PLANE and a large fry." From the way he emphasized "plane" I could tell that he didn't mishear me but that maybe my onions only burger would inconvenience him in a way that maybe a plane burger would not. I work in the food industry so I understand and since I'm not usually one to complain or even speak out I said, sure that's fine. After about a 6 minute wait my food was given to me by a very friendly manager and I drove home. I attempted to eat my fries on the way home but found that they were inedible. They were hot, but at least half an hour old. Several of them were black and the ones that weren't were still hard as a rock. I then noticed that the lady who had given me my bag was kind enough to throw in some salt packets because she knew that the fries had been dropped back in the fryer to be heated up and weren't even salted when they came back out. Oh and when I got home I found my burger was neither plain nor onions only and was ice cold. I checked the receipt and he rang it up as a regular burger. I'm sure they would've gave me new food if I went back but Leesburg is way too far to drive to have to deal with a terrible attitude and a terrible burger which, I'd be lucky to not have spit in. This isn't even the first time this has happened. I will not be coming back. read more

For your own sake and costs of fuel....you should really consider a different location or restaurant. I Drive my 2 year old neice thru the Drive thru a couple of days ago. Simple order consisted of a medium fry (cold), a 6 piece nugget (also cold) and a Big Mac without onion...seems like a simple enough order I would think. I realize now I should have gone right back thru the Drive thru but in the process a stinking diaper was a little more important...please keep in mind I only knew about the fries at this time. We only live a couple of streets over..get home change the diaper....then realize the nuggets are like ice.....ok nuke them ( try taking nuggets from a 2 year old)... I open my Big Mac that is supposed to be no onion and there was extra onion. So I pick up the bun in to inspect the rest of the sandwich and not only is the Bread rock hard but there is only one half of one of the patties and onions covered it...I call and speak to a very nice girl that asked if I would like to come back in to replace my order....I explained that I was taking care of a 2year old and no I could not come back as it is bed and bath time......no problem just bring your receipt in tomorrow and we will refund your money or replace the order..I was never asked to bring in the food....So I take the receipt in explain the problem and was denied a refund because i did not know the girls name and I did not return the food....I was never asked to bring in the food though it was still on my kitchen counter .....but the looks on this managers face and her body language said it all....her name was Lisa...I left the Store none to happy went home got the food returned to the Store....explained to her it is much easier to be nice and do the right thing.....offered her one more chance....then I threw the bag on the counter.....and reminded her social media works for the good AND bad publicity..Her attitude changed and she responded 'I wish you wouldn't do that'..at which point.....so help me..I announced to her and her now Busy dining room.....that I even tried to feed the sandwich to my dog and she tried to bury it....my call to corporate went unanswered as they wanted to send my personal info to the Store manager to handle the problem. Aka....Lisa read more