I've usually had good experience with this McDonald's location. I'm not really sure what the other reviewers are complaining about. Maybe they forgot that the people on the other side of the drive thru windows are people, just like themselves. On my last visit, I used a coupon for a free dollar menu item to get a couple of apple pies. But, when we got home and looked in the bag, they weren't there. The kids were a little disappointed, but hey, it isn't like I paid for them anyway. We went back today and I mentioned what had happened to the woman working the pick up window and she gave us our apple pies. A couple weeks late, but she didn't question me. In fact, I wasn't even asking for the replacement. I thought that was very friendly service. Another reason I'll return when I need a quick, cheep meal in Leesburg. read more

Pretty snazzy Mickey D's. I cannot believe how fast they built it up after knocking the old one down randomly. This location is clean with good service. The interior looks really nice and new age tool read more

The staff have a hard time undertsanding your order so you end up not getting all that you asked for. Check your order before you leave. Nice new building though. Staff is friendly and courteous. read more

Very clean new design interior. Quick service inside even during peak breakfast time. Free wifi. read more

McDonald's - Fast Food Near Me - Leesburg, Virginia

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If you haven't tried the new McDonald's Chicken Biscuits you need to!! The taste is definitely on par with Chik-Fil-a's version; but McDonalds' Chicken Biscuits are much bigger. It was a late night visit and the manager, Robert, who has worked at this establishment for quite a few years was hard at work and doing an admirable job taking care of business on this particular occasion. Props to him. Great job! read more

Worst McDonalds Ive ever had to deal with, even the managers are rude and ignorant and don't care. I watched them mess up MULTIPLE orders and I never got mine because they didn't know what they were doing, waste of time read more

I ordered chicken pack food. The chicken nuggets didn't even had any taste and it look like it was made long time ago. The price isn't even worth it to be honest. read more

3.5 Mmmmm....Big Mac and Fries. How can you go wrong? You can't. In an effort to hit every restaurant in Leesburg, I'm doing my review of the 2 McDonald's in Leesburg. This location is the bigger and more crowed of the two. My guess is they have the kids playground outside and getting to this location is easier. I've also noticed that this places seems to be messier then the other location. Well today I got my usual medium number 1. The order came in a quick manner. It took my tray to the table and I had to look for a clean one. As I mentioned before this place isn't as neat as the other one. The Big Mac was tasty, but fries were a little soggy, but oh well. I was hungry so I just ate them. The quality of the food is about the same here as the other one. The other location is just cleaner, which is why I knocked half a star off. read more

Below is the follow up email I received from Micky D's after posting a complaint on their website. Okay 1) wrong facility and 2) check out the third paragraph talking about my Phone I. Huh? Oh and spelling errors... really? Not feeling confident. And not going back...... "Thank you for taking the time to share your recent experience at the McDonald's located at 14300 Gallant Fox LN BOWIE,MD 20715-4003As the manager of this restaurant, I hope you will accept my apology for your unsatisfactory visit. Our goal is 100-percent customer satisfaction and my team works hard to deliver fast, friendly, and accurate service to guarantee that each visit you make is a pleasant one. I'm sorry you feel we have let you down. Please be assured, I am following up at my restaurant to address this issue. Your Phone l serves as a valuable reminder that our customers are our number-one priority. We truly appreciate your feedback and again thank you for taking the time to share your experience with us. We hope to have the opportunity to serve you in the future. Sincerely, Jessica Mckim McDonald's Restauran Manager" read more

To start off I love Robert but this other worker Night shift this man is always here and he's been the most difficult man I've ever met. He's extremely hard to understand, he's ripped us off our food multiple times. I paid 8$ for a McFlurry and fries which should've been 4.04. He's tried multiple times to not give us change and when he does give the change he gives us less. It took an extreme amount of time to even write our order down and he got a lot wrong as well. We kept asking for the food we're missing and he tried to claim we did not order it. Every time there was an issue Robert came and fixed the issue cause Robert it great I really appreciate it. It took him an extreme amount of time to do anything and we were there for a long time. Robert came to apologize to us and I appreciate it a-lot but I've said this 100 times and I'll say it again this man needs to get fired immediately he causes issues in workplace and I love this McDonald's so much but when it comes to this man it is awful. read more

McDonald's - this man. - Fast Food Near Me - Leesburg, Virginia

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Food was pretty good. I'd give the food a 7/10. That being said, the soda fountain had coke in the Diet Coke dispenser. The employees refused to accept the fact that it was the wrong drink. Service was mediocre: 4/10. read more

Does this place ever get an order right and not requiring everyone to pull to the off to the side and wait 15 minutes for food?

Went here for a second visit (closest location to my kids school), ordered nuggets and it was the same thing. Burnt nuggets, which looked liked they were air fried or dehydrated, bit not hot in temperature. Clearly the fryer at this location is out of compliance, or the people there, never mind ! This location just sucks at a very high level. read more

dont know how you can mess up, 2 med vanilla shakes and one large sweet tea?! Everytime I go to this place it's never right? Plus the service is soooo slow! read more

Yaaaay, McDonalds! Yes, this place gets an extra star because I worked here when I was younger and liked all the people I worked with. It's a fun crowd! Not sure how many of them still work here. Of course, it's crappy fast food and the fries are only good for the 120 seconds after they get out of the fryer before they start tasting like the plastic they're made out of, but that's about on par with every other McDonald's ever. Here's a quick guide to whether or not you should go to this McDonalds. If you appreciate cheap, crappy food that scratches that strange itch deep down in your belly, go to McDonalds. Any McDonalds. Who cares which one? If you care about your health and know how awful you'll probably feel half an hour after you finish your happy meal, then don't go to McDonald's. Any McDonalds. Doesn't matter which one. I hope that helps you to make up your mind! read more

We went through a Leesburg McDonald's. I must say that might be the WORST visit I've ever had. At first we couldn't get service and once we did it was very slow (to be fair, that was a trainee). No one was at the window for us to pay so we went to the next window and they still took several minutes to come. They stuffed all of our food (4 burgers, a box of chickentenders, and 3 fries) into one box. Most of the fries fell out into the bag. We asked for condiments and there were NONE. There were also no napkins. I'm not satisfied AT ALL with this visit and WOULD NOT RECOMMEND. read more

This is literally the worst McDonalds.. I was there on 1/3 and it literally took OVER TWENTY MINUTES to get through the drive through. They're the worst. read more

Came here at 1:30am and they had 5 people waiting for their food. Took about 30 minutes to get nuggets and a sweet tea. The manager was on duty and was doing nothing to help the situation. This service was absolutely horrid read more

Went here because I ordered Uber eats and it never arrived. I believed this was the location I had ordered from but I was mistaken. I showed the manager on duty my order and he was amazing! Although my order was from a different location and through Uber, he still gave me my full order with no charge! It was the best service I've received at any restaurant, not even just McDonald's. He was very kind to do this and he did not have to. Amazing management at this location! read more

Worst McDonald's ever. Service was incredibly rude. Wait times were insane when there was no one else there. Honestly hope they shut this location down. read more

Fastest service, consistent quality. This McDonald's could teach others how to do it right. Fastest drive thru anywhere. read more

While the wait was long.. EVERYTHING was fresh.. fries, nuggets and filet-o-fish all super fresh... i wish my wife would shut up about it being "O-M-G fresh" Anyway 2:30am and all fresh food was a nice change of pace.. THANK YOU MCDONALDS for tasty food in the middle of the night! read more

Just went today I have been here a couple times but this time was the worst! First off I ordered 3 1A meals with 2 cokes and a Dr Pepper! Well I got up to the window and they didn't even have the order? How do you have a order and not take it?. Then when they "fixed my order" I got 2 cokes a sprite and a Pepsi I was charged for it and on top of that I was charged for 1A meals when I had only ordered 3. read more

I used the app to order, using the free medium fries. They showed up on the order but they were not in the bag that was handed to me, waiting curbside pickup. No napkins or ketchup was in the bag either. When going inside I was told I never ordered the fries. This female pregnant hispanic attendant insisted that I was lying about medium fries ~ $2.5 in value. I know what I ordered, my daughter even looked over my shoulder ordering it in the parking lot. I take issue of the lousy customer service. A complaint to McDonalds has been made.This was not the first time that service was really bad but calling me a liar goes a little too far. read more

I went through the drive thru last night & the person who was making my food wasn't wearing a mask. The woman next to him was wearing her mask below her top lip. I definitely will not be visiting this McDonalds again if they are not concerned about keeping their customers safe. read more

The worst service ever. If you go thru the drive thru you might as well tell the person on the other end "I have $6.00, give me what you want" because the chance of you actually getting everything you ordered is ZERO! I left a comment on the corporate site and the Manager called me and sent me a free meal coupon which is great but I just want them to get the damn order right the first time. DONT LEAVE THE DRIVE THRU UNTIL YOU CHECK THE ENTIRE ORDER, I MEAN EVERYTHING FROM DRINKS TO NUGGETS! read more

Don't go here for a drive threw. Lazy people who don't listen and people working a drive threw who should not be customer facing. Come to think of it, I shouldn't be eating this low quality food. Wish there were a healthy altnative (for fast food) with customer obsessed employees. read more

Good service but very dirty. Floors and tables are dirty. We arrived at 7am so would expect the place to be clean. The Board of Health should inspect this place. read more

Corporate should shut this place down. Last two times we've had takeout here the order was wrong. Today we dined in at 3pm on a Sunday. Not busy. Place was filthy with trash on the tables and floor. Food served cold, except the fries that were cooked until crunchy. Place was recently gutted and remodeled- that was a waste of money. Pics of burger and dining area posted to google maps for reference. read more

Horrible customer service. Thought someone was joking with me while i was going through drive thru. I then proceeded to ask if they were joking and no response. So im laughing in the car with my buddy then they accuse me of making fun of an employee with special needs as i get up to the window. So the manager tells me to quit laughing as i explain to him that i asked the gentleman if he was joking with me and he says well he does not understand. So i then ask why he is on the mic if he does not understand me? The manager proceeds to slam the window in my face without giving me my drinks and tells me i sped off when i circled around to grab my drinks. Every other time ive been to a mcdonalds ive always got my drinks 1st. I will never go back to this mcdonalds bc of how disrespectful they were. read more

I have been to this location many times and had an ok experience. However, recently I encountered an employee named Lorenzo. He greeted my husband and I with a warm hello and how are you doing. He was super friendly and even remembered who we were previously. His joyful Spirit is very contagious and his customer service is on point! He truly cares about how your day is going. If your looking for a great experience that can brighten your day, go see Lorenzo! read more

Can't help but to get a little nostalgic here......fast food today is really known as junk food. But this MacDonalds is not just a victim of the passage of time. They do the simplest food HORRIBLY! Alright so the burgers and fries back in the 70's were REAL and the owners /mgrs 'of these places CARED! And this my friends is why I am writing. Not just once but MANY times (my kids like the food!) The food is STALE & COLD the people are usually UNFRIENDLY with a few exceptions. I would not write this unless it was consistent and IT IS ! Then to add insult to injury they also VERY OFTEN mess up drive thru orders! Edwards Ferry Rd-not GREAT but better! read more

The great place to eat if you love to develop heart disease and potential cancer. Go to the grocery store and get some fruits and vegetables

Very poor service. Long waits, incorrect orders and rudeness! Notoriously bad service. Worth the drive to go to the other side of town.

love this place. i stop here before work (morning) and late night only (12-2am) got back in town from a lame night driving from DC looking to party, 2am, best big'mac of my life look just like the picture, and hottest fresh fries EVER!!!! best to go on their off time when they have to make your order fresh. read more

Didn't get my debit card back at drive-thru, spoke to the manager and when it was time to pick up my card, it just "disappeared"... I was told an employee "must have taken it from the managers office" then unapologetically "you should cancel your card cause it's gone".. I filed a police report for the theft and made a complaint with Mcdonalds corporate office and have heard NOTHING back from anyone; not the manager of the store or corporate to address the fact that my card was stolen from inside their office.. Will NEVER return to this store. read more

Best McDonald's in town breakfast came well amazing people and a great way to start your day the pancakes are good #fuckmcsheetz overall good performance by employees and generally always smiling and greeting their guests with respect and kindness. read more

I made a large order in the drive thru. They instructed us to pull around while we waited on our food. While we were waiting on our food they called the police on a falsified argument then claimed happened in the drive thru. Robert, the manager told the police he felt threatened because we knew the people in front of us and were talking to them out the window. It resulted I being surrounded and questioned by police officers, while our food waited and was freezing cold. read more

Very frustrating to come to this place especially the nightshift crew. They will make you wait forever in the drive thru. Check your 20 pieces nuggets, it always comes short. I only have 18 this time instead of 20. This place should close down or they should replace their nightshift staff. read more

This McDonald's has absolutely the worst, most incredibly rude drive-thru workers in the area. Hey McDonald's, how about you train your employees better? They don't know a thing about customer service, and really don't care either. I think they finally pushed me over the edge today and I won't be going back. read more