I drive an extra 15 minutes to come to this location instead of the one close to my house. The employees here always seem cheerful and friendly. They wash down tables after the lunch rush and sweep and mop the floor. The drink station was clean and tidy. The food is always prompt and hot when I come here. read more

a hair in my lemonade... look at picture service was okay but not the best (their ice cream machine/shakes/smoothie machine was broken, as always) ambiance was rushed and although there was 1-2 cars behind us, rushed (its 8:40am) read more

McDonald's - Lemonade - Coffee & Tea Near Me - Lehi, Utah

Best customer service ever from Timothy, he was fast, remembered our name, and even let us get breakfast after they stopped serving. He even came to check and make sure everything was alright. Give him a raise. read more

Our fries were crispy and hot when we received them... yum!!! There was just the right amount of salt on them. I decided to try the Cajun chicken sandwich. It was good. I do prefer McDonald's classic chicken sandwich over this. The pickles didn't pair well with the other condiments and more sauce would have helped not make the sandwich as dry. The chicken breast was cooked perfectly and the ample amount of lettuce were good. read more

McDonald's - Bacon Cajun Ranch McCrispy - Coffee & Tea Near Me - Lehi, Utah

I've been waiting 15 for a cheeseburger and fries on a curbside pick. would not come here you should not have to wait 15 minutes for fast food it's bullshit. would not recommend save your time and money. read more

Burger not as good as normal, I asked for ketchup only, then I taste it- yup there's MUSTARD!! Even the fries weren't as good Still decent read more

Don't expect to get what you order from this location and double check what you're handed before you drive off. They can't count, even to the very high number of 4. And expect attitude from the staff when they mess up, instead of an apology. I've worked food service before and it's not this hard to get an order correct or apologize for a mess up. read more

Come on Mc Donald's you can do better. You need to do better!!! This place is close to my house so I unfortunately come here often for my kids and it never fails that the service sucks and the food sucks even more. Cold food old burgers flat drinks sucky people that give you the food with attitude. read more

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We use the app to order from McD's. This MCD is always fast and easy drive through. Super nice guys running the drive through- never had an incorrect order. We come here often. Great job! read more

This McDonald's location is conveniently located very close to the Travers Outlet. I visited here with my kids after a trip to the Outlets. I used the McDonald's App to order and the food was delivered to our table in a jiffy. My kids played at their inside playground for a while. I then ordered dessert which was also brought to our table. This location was busy. A lot of people were ordering nonstop, but service was fast paced and accurate. The food was what I expected. The facilities could use some basic cleaning, like empty the garbage and sweep the floors. Besides that it was a good time for the kids. read more

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Nothing special, just the classic McDonalds, but I like their food and the prices are still decent when the app is used for discounts. The 4-star review is specifically for the staff at this specific location. Super friendly and professional, checking on everyone in the store, etc. So often with fast food you are just a number and the staff are never thrilled to be there. But that's not the case here. Management has clearly taken an interest in their staff and they seem happy to be there. read more

Yo, how tf y'all forget my order everytime. Always forgetting my cheeseburger. It ain't hard to work at McDonalds guys. Doesn't require that much skill or intelligence. Pathetic!!! read more

As far as McDonald's goes there is nothing that really sets it apart from the others. You know what your getting when you order it. So why am I writing a review? The wonderful young man that worked the curbside service was so amazing and even ran inside to get us more sauce. He was so kind and quick. Definitely an exceptional employee. read more

Nothing else to say just My food taste like butt there was a drug deal in the bathroom. The service was really mean They didn't let me bring my Phone in overall one star never coming here again and there was of be in my Food read more

I mean...it's McDonald's. This specific McDonald's is conveniently located right by the outlets. You don't come here for the good service, as many reviews seem to suggest. Every once in a while, you'll get a nicer than average employee but for the most part, it is "get your food and get out". I did have an employee yell at me one time because I got extra sauce with my order and the app didn't charge me so she wanted to charge me. Look, I love my sauce. I get lost in the sauce every day that I am alive and walking around on this earth. McDonald's has good sauce. I like every single one of their sauces--honey mustard, bbq, sweet and sour, ranch, hot mustard. I find myself getting a whole flight of sauces for my nuggets and fries. One day, I ordered a few different sauces and the girl started yelling at me about it. She was mad because the app doesn't charge for sauce and she felt like she needed to charge me for it but had no way to do so. The part she doesn't know is I do finish all of the sauces I get and I would still get them if I was charged for them. Even back in highschool, I would get a cheeseburger meal and then add a few sides of sauce for my fries. It was funny that she was so pressed about the sauces. Anyways, other than that, I feel like I have always had a good experience. The line can sometimes get pretty dang long but it also goes by pretty fast. The layout of the parking lot/drive through is a bit horrendous. There is not a lot of parking space & it can just get pretty crowded in that lot. Other than that, there's not really much else to say. I mean, it's a McDonald's. I do like their rewards program and always try to order through the app so I can use a coupon or a free reward. It is slightly annoying that you can't use more than one reward at a time or a reward and a deal. Anyhoo, it's in a really great location and if I find myself wanting to beat inflation with a soda that has been $1 despite everything else going up, I will go there. read more

First off this location is terrible. The area is under construction, and has been forever. After you get off the freeway, and turn left to go towards the outlet mall, this McDonald's is on your right. To get to it, you will need to take a sharp right turn. The parking lot is a strange layout if you want to park, and go in. More and more McDonald's have this dark decor with limited cash registers. They want you to order using the kiosk. I don't want to use the kiosk. I placed my order with a live person who was actually friendly. I had to wait about 10 minutes for my order because they didn't have any coffee made. I mean it is 100 degrees outside, and it is Utah County! There is a small children's play area with a couple of tables. There is an actual door separating the main lobby and the play area. (which is nice to keep the noise down) What sets this McDonald's apart from any other cookie cutter mold, is the location, layout, and customer service. Good or bad you'll have to decide. read more

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I don't know why there's so many low ratings! All the workers were so kind and personable, they made my morning :) Food was great, it was clean and not too busy inside! Play place was constantly being cleaned and maintained and service was quick and accurate! read more

Just had an amazing experience at 12:58 am. Cannot say that has happened often at this hour any place else. An older gentleman was lovely and super kind this late at night. Was very impressed by the hiring changes at this location. Will be changing my late night go-to to this location going forward. read more

Horrible service, ignoring me in line, wrong orders over and over again takes a toll. This location sucks.

This rating is not comparing to other restaurants, but to other mcdonalds. This location never messes up my meals, they are always friendly, and the line moves fast. I've never been inside, but the drive through works so quickly. Also they've never told me their icecream machine was broke. The fries are usually pretty fresh, they always remember my sauces and never mess my drink up, so honestly even though McDonald's has low quality food period, this shop does it right! Thank you to all the employees for making my experiences here good read more

McDonald's - Cheeseburger - Coffee & Tea Near Me - Lehi, Utah

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Ordered two cheeseburgers during lunch hour. Both were ice cold and one was completely covered on the outside with yellow mustard! Worst McDonalds experience ever. read more

The Manager named "Lulu" should be fired. She ignored my daughter for a very long time when all she wanted to ask for is a water cup. When I took the initiative to get it myself Lulu snapped. It felt discriminating as she proceeded to bad mouth me to all of the employees for a long amount of time as we stood there waiting for our order. Horrible example of management. read more

McDonald's - McDonalds at Traverse Mountain - Coffee & Tea Near Me - Lehi, Utah

Somehow the original McDonald's in this area got marked as closed, probably because the address on it wasn't right. That's why there aren't many reviews for this one yet. This McDonald's does a fine job. I live nearby and have stopped more than a couple of times. No major issues to report. In fact, I have no minor issues to report either. I enjoy using the touch screen to order and pay, my orders have all come out correctly, and the quality has been on the high end of the McDonald's spectrum. Check their app for some awesome deals too. Currently, until September, you can get most sandwiches for $1. read more

First off, it's McDonald's. And for McDonald's standards, this has been a pretty reliable location! They have been consistent with the quality of food. The fries have not been stale or cold. And the drive thru line moves pretty quickly. I also love the close location to the freeway. It's perfect for a quick bite! read more

This is the worst McDonald's and the manager is a rude inconsiderate jerk. We didn't complain about our food we simple has items missing and when we told him that he told us to take what we get and leave. We didn't even get our full order. And when we told him that we were going to write a bad review he said I don't care I get bad reviews all time. Corporate doesn't care and they won't do anything about it. Well I sure hope someone from corporate reads this review because your manager from today was awful and we will never go back to this location. If I could I would give this place zero stars. What happened to customer service? It's so sad. They gave us a cold burger nuggets that had been cooked hours ago and they wouldnt even give us our full order. Wow never again read more

No reviews? OK, here goes. I've only used the drive-thru. They do it right. Some Mickey D's make it so the logistics of where cars are located when there is a line of cars makes it so one line can get more people through the kiosks easier than the other. If you use the place a lot, you know if you should take the right, or left, line. Here, they both seem equally good. They use video screens. What is it about some new places with no screen. You never know they screw up the order until you get to the payment window. They haven't screwed up an order yet. I should probably up it to 4 stars, but this really is a baseline everyone should meet, although many don't read more

Staff were unhelpful, condescending, and rude when asked for clarification. Will not return to this location.

We come to this McDonald's often and lately the service has been real shitty. This time around we ordered 2 McChickens, 2 McDoubles both plain but add MacSauce to 1, Large Fries and a Large Coke easy on the ice. We get to the window pay and ask for a receipt (lessoned learned from past experiences) but the young lady says the machine is broken so they can't give out receipts ‍ but she said that she'll read out our order to us and if there is any changes or corrections to be made she can do it on her end and reassured us that this would be relayed to the people preparing our order so we made our corrections and pulled forward. We received our order looked in the bag quickly and made our way home which is only 3 minutes away. We sit down to eat and we notice the 2 McChicken are now plain-- no lettuce no mayo then our 2 McDoubles --aren't plain like we requested but have everything even MacSauce, so now it's onions, ketchup, mustard and MacSauce and to top off the fries were nasty as hell and soggy, it was like these workers got lazy and just gave us fries that have been sitting there for hours it took a lot for us to not return and demand a refund. But it was getting late and our kids were getting fussy. Extremely disappointed in what this McDonalds has become. I hope it's just a phase cause I really did enjoy coming to this location but for now I'll take a break until the next time please get it together Sincerely, A very disappointed customer read more

I would give this location 0 stars if I could. The order kiosks NEVER prints a receipt and they NEVER bring the food to the table, so you're stuck guessing what your order number is. I've also never had an order not screwed up in some fashion. Typically it's missing items, but this last time it was extra ketchup on what was supposed to be a plain double cheeseburger. It took over 5 minutes to resolve and the poor girl trying to fix my order just had no clue what was going on. Not sure it's a lack of training or what. read more

Line was long but service was fast. Food was warm and tasted like it should. Service was friendly and courteous. Our order was complete and they even offered us options when something that we ordered was going to take a little while. Overall good and would return. read more

I found nail polish in my burger and hair in my chicken nuggets and the service was garbage I was racially yelled at multiple they really need new Staff read more

I love mcdonalds food but every time i order form this place. they always forget something. last week i order the same thing and they forgot my sweet and sour sauce i was like no big deal. but tonight i order the same thing and not only did they forget the sauce. i didnt get my fries at all. there were no communication from doordash about the items. i checked to see if the items i wanted were on the order and they were. At this point there is no chance im ordering from this location anymore. read more

Horrible service they got me waiting for like 20 minutes to get my food is the only McDonald's that has been this bad

Said they stopped serving breakfast all day but still serve hot cakes and breakfast burritos?? Also the drive thru is incredibly slow. Been in line 15 minutes and I'm still not at the window... Won't be going to this location anymore read more

Terrible service, after dark headed female behind the worker at the window told us to stop talking and move along. June 5th was the absolute worst experience. Her own employee was apologizing for her terrible behavior. She needs to be FIRED over throwing 2 happy meals NOT closed through the window at us after asking for ketchup!!! KETCHUP!!! Do not go to this location!!! read more

It's a McDonald's...you should know what to expect when you order from here. Their service was incredible. I was sitting in my car outside in a curbside pickup spot, trying to order something through the app, and it wouldn't work. An employee came outside and asked if I had a mobile order, I explained the problem I was having, and he informed me that their systems were having problems. He got a code from me and went inside to complete the order manually. And brought me out my food. It was Exceptional service! read more

Mine & my bf burgers were the sloppiest things I've ever seen. Meat wasn't even on the bun. Food was cold meat was hard. I asked for a half sweet half unsweet tea got a unsweet tea. Fries were old nuggets were good but overall it was just not good. read more

They short us food that we have paid for several times now. Bummed because this location has been convenient.

This McDonalds is so mismanaged. The workers provide horrible service if any at all. Orders just sit on the screen while employees run around like chickens with their heads cut off accomplishing NOTHING. While I was waiting a worker at the counter called out an order then said "no rush, no rush". I also deliver for Uber and most times I have to tell the employees to process the order then wait while they make it. The average wait time is 17 minutes to get an order of "fast food" and no one working seems to care. Don't go here or order with Uber or Door Dash. read more

Ordered a Quarter Pounder with cheese through the drive thru. The burger was dry and not fresh and tasted like it had been sitting under the heat lamps for a while. Disappointing. read more