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    McDonalds

    2.0 (57 reviews)
    Closed 5:00 am - 11:00 pm

    Order McDonalds Takeout or Delivery

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    Gross.
    Hellene D.

    It's official, I'm boycotting McDonalds all thanks to the Lemont location. To be quite honest, it's so easy to grab a quick happy meal for the Littles or a Diet Coke for myself. I wasn't against them until this last visit which resulted in me never returning again. I ordered an Egg McMuffin without Canadian bacon for my vegetarian self via their app. I arrived in their drive through and obtained said meal. I had gotten all the way to down State Street and took a bite. It tastes weird. I then pulled over and opened up the sandwich. There was a green substance that appeared to be mold. Please see pic. I immediately turned around and headed back. I decided to walk in. While waiting to speak with someone (which took at least a good 3-5 minutes) I observed the chaos which was staff working. Finally, staff asked what would i.loke to order and asked for the manager. I then showed it to said manager and she made the excuse that the egg used was old and that's how they look. What the? Why is a corporation using old eggs?!?! She made me a new one, but I was already disgusted and threw it away. I then proceeded to call Corporate and report this. They informed me someone would get ahold of me asap. Three days later and no call. I called on the fifth day, again. They said the supervisor had attempted to contact me, but to no availa. What? I noticed no new numbers and had not received any new voicemails. I informed them this was inaccurate and she said they would reach out, again. A week later, still nothing. I called again and this time i was told they had reimbursed me. Uh, no you didn't. I would have seen it on my CC statement online. They informed me it can take up to 5 business days. Well, we had already surpassed that. I said I would prefer the manager/supervisor still contact me. A couple days later, still nothing. I called Corporate again and they reiterated everything they had been telling me. Wow. McDonald's is a disgusting joke. Corporate couldn't even make it right even after I spent time and energy contacting them four times. A few days later I received an email from said owner/manager: Hello Hellene: Thank you for taking the time to share your recent experience at the McDonald's located at 1152 State Street . As the Area Supervisor of this restaurant, I apologize that you were not satisfied with your visit. I made several attempts to speak with you personally, but I was not successful in reaching you. Let me assure you that food quality and safety are among our highest priorities. We are committed to providing only high quality and safe products. Please be assured that we have shared your comments with our restaurant staff. Your feedback serves as a valuable reminder that our customers are our priority. We truly appreciate your feedback and apologize that we did not meet your expectations. Again, thank you for taking the time to share your experience with us. We hope to have the opportunity to serve you again. Kelly Glaeser McDonald's Area Supervisor McDonalds (630) 257-3100 Needless to say, that will not be happening. I'm done with McDonalds.

    "Large fry"

    If only I could put less stars. Went for a little snack shortly past 9:00pm. Asked for a shamrock shake and was told they do not have the stuff to make it but can make an Oreo shamrock McFlurry....? I also received a "large" fry that was not even warm. I'm usually not one to complain but this one hit me the wrong way.

    a pile of french fries

    If I could I would give them no stars , But since I can't I will right about my experience at dislocation probably the worst the dirtiest and employees long story short full speed attitude no appreciation to customer and liars I order fries no salt I was waiting 10 minutes they arrive in my car double dipped full of salt I ask again to get the fries with no salt on it manager brings the fries to the car two minutes later and I asked him are they now salt he confirms yes I made them myself with full attitude towards me so let me tell you I came home open the bag get fries out of box GuessWhat double dipped full of salt fries listen if you don't want to work stay home don't anyone everyone because I'm correcting your mistake and if I pay for the service and I say fries no salt I don't think it's a big deal just give me the damn fries with no salt that's it nothing else definitely never will be back never drive through even though it's convenient and on the way every day but I would rather drive two minutes farther and have a service that I'm paying for again if you don't want to work please stay home that's it .

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    7 years ago

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    7 years ago

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    13 years ago

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    11 years ago

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    10 years ago

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    10 years ago

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    8 years ago

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    10 years ago

    Fast food is like children - you love 'em but sometimes they disappoint you. Was better when I worked there 35 years ago.

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    9 years ago

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    8 years ago

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    9 years ago

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    9 years ago

    great service polite workers clean tables floors bathrooms great plce to eat prompervice

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    14 years ago

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    13 years ago

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    Page 2 of 2

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    Review Highlights - McDonalds

    I hope that Lemont McDonald's is still holding onto the values that made it great in my day.

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    Dotty's - Free snacks and coffee

    Dotty's

    3.0(4 reviews)
    0.3 mi

    Coming to Dotty's is my little getaway. I'm sure many retired people feel the same way, we don't…read moreget out much in our old age. When I'm there, I like to relax, unwind, and just enjoy playing my game. Some staff members make that a little difficult always looking over your shoulder or making pushy comments about tips. But with that being said I've been to several Dotty's locations over the years, and I've recently had the pleasure of running into a younger girl named Courtney a few times now. I've never felt compelled to write a review but I finally had a chance to sit down and write this because she truly deserves the recognition. Courtney is one of the nicest and most helpful young ladies I've met at a Dotty's. She has amazing customer service for such a young girl. She is very knowledgeable, always friendly, and goes out of her way to make sure everyone is comfortable and having a good experience. She does all of this without being pushy or overbearing, which I really appreciate. She keeps everything running smoothly, always makes sure my soda is filled, the snacks are stocked (especially my cookies), and the place feels welcoming. You can tell she takes pride in her job and really enjoys helping people. Her kindness and positive attitude are what stand out the most. I always look forward to seeing Courtney when I come in because she makes my visits that much better. Dotty's is very lucky to have her, and I hope to see her again soon!

    Another unhappy customer. Machine stops working in the middle of a game and kicks out my voucher…read moreand then goes into a full reset. I go to cash my voucher ($130) and leave and the system says my voucher is invalid. Ask the attendant and she says it will take over an hour and wants my name and phone number??? I told her I'd come back later and cash it and she says, "kinda makes you mad don't it". Huh?? Seems like they have no trouble taking money but when their machines lock up the customer is the loser. I've been there three time total and each time one of the customers has a machine malfunctioning, this time was my turn. Avoid like the plague.

    McDonalds - hotdogs - Updated September 2026

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