Placed a mobile order for a double quarter pounder meal the guy working the drive threw dint listen to anything kept mixing orders mind you i gave him a prepaid mobile code get to the window for them to try n charge me 2 orders that wasnt mine just to be told to wait for my order for it to come out and they gave me someone else's order will never go back to this location terrible customer service read more

This place is terrible. I'm literally sitting at the window now for 10+ minutes. They can't speak English. They have no clue what I'm saying. I think the girl just walked away and quit her job. read more

I don't want to give any credence to the whole "shrinkflation" canard but this is ridiculous. Every time my son in law orders a delivery of McDonalds French fries for his autistic son, the fries come half full. These are orders of large fries. I know the Uber Eats/Doordash drivers aren't eating them because the bags are sealed. I attribute it to laziness and inattentiveness. It's bad enough McDonalds charges almost $4 for a large fry but to only get $2 with of fries is wrong. And it's not just delivery. The drive thru is this bad as well. read more

McDonald's - Half full large French fries - Fast Food Near Me - Manassas, Virginia

Pretty dissatisfied. Ordered and paid for a large fry the container was half empty. It was the only thing I ordered, it's not complicated. read more

McDonald's - a hand holding a red packet with fries - Fast Food Near Me - Manassas, Virginia

I ordered a double quarter pounder around 11:23am at night on 10/7/2023! The place was packed both inside and outside and I was hungry so I proceeded to go to the drive through, I got a large coke, medium fries and double quarter pounder plain. Fries were extremely soggy and one of my double quarter Patties was cooked right and the other patty was completely raw! If I could give this place 0 stars I would!!!! read more

McDonald's - My order - Fast Food Near Me - Manassas, Virginia

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Awesome play area and family seating. Clean. Dollarmenu not great. Expensive. Worth the stop

This place is unbelievable, management has to hire more staff or handle things better because I'm just mind blown at the lack of progress this place has, the speed is obviously slow and lacking in training which i countered by ordering on the app prior which had helped however today I placed an order on the mobile app 24 minutes before hand and when I arrived the team was adamant that I had placed and paid for the order too late and that there was nothing they could do to give me my order because it's now 11:00 and lunch time.. I was atleast told through the speaker that I'd have my order refunded 3 hours from this and promptly left as it has been extremely disappointing read more

I was happy with this place (past orders, speed of service, cleanliness, friendly staff) until I got to the fries today. As soon as I touched the fries I knew there was going to be an issue. The fries were barely luke warm. I decided to say oh well and eat them anyways, and that's when I found that in addition to them being barely luke warm they were also hard and stale-tasting; similar to when you leave out a piece of bread for a day. They were hard, crunchy, barely warm, and barely salted. I feel like they took old fries and dunked them in the fryer for 10 seconds to heat them back up because they didn't want to be bothered to make new ones. The odd part is that I was able to find a few floppy hot ones at the bottom of the box as well... So, clearly they're mixing old and new. It was certainly a disappointing visit for me, from a chain so renowned for innovation and quality. Your team at this location really let me down. read more

I'm surprised no one has reviewed this place yet - I thought I had seen a review for it - so here goes... I used to eat breakfast at this Mickey D's (or get it to go), for 3-4 years almost every Saturday during our crunch time period when I worked at George Mason University - Prince William Campus, back in the 1996-2000 time era. My boss then, being a perpetual frickin' milkman, would get up way to early and want us to get an early start on number crunching for whatever statistical analysis we happened to be doing at the the time for whatever government research project we were working on at the time. Huge quantities of coffee flowed forth from this McDonald's during this time period into my veins. I've had virtually every breakfast sandwich value meal combination this place served up. It's been years since I've been in here - but recently I've been back a couple of times for a meal. My most recent visit was yesterday for lunch - decided to try something I've not had before - their #13 Value Meal - the "third pounder" Angus Bacon Cheeseburger. The burger patty is noticeable thicker than what one is used to at a McDonald's. Served up with cheese, bacon, and thick slices of red onion and dill pickle slices. The burger was not greasy at all. The flavor was surprisingly good for a McDonald's burger. Fries were their normal hot, crispy self. I chose the lemonade option for my beverage. Lots of customers at this McDonald's regularly. It's got a good location - it's right off the Route 234 Bypass/Prince William Parkway and Route 28, as well as being close to the Manassas Regional Airport. Service was good, food came up quickly. They also offer free Wifi here. read more

They never have fucking ice cream when i want some at 12 am they never have it like df is the problem i'll come fix it myself.

every single time i go to this mcdonald's im missing something from my order. it's not that hard to put the correct items in a bag and hand it out. trust me i've worked fast food it's one of the easiest jobs. so one top of this, if you call and tell them what happened they say "oh okay just say your name at the drive through and we will give you free *whatever they forgot* next time you come if you can't come back". this has yet to happen, i've said my name and mentioned i called and yet this never happens. some people have jobs and have a limited time to get food. by far one of the laziest staffed mcdonald's i've been too so far. maybe when this place is given a completely new team ill give a higher rating read more

I got a burger and nuggies and the nuggets were very underwhelming being super soft/soggy having no crunch at all. Just and underwhelming experience this time. read more

Fries were crispy, nuggets were crispy. Big Mac was hot and gooey with cheese and Big Mac sauce. And literally the only McDonald's with High-C right now. Staff was nice and quick with bringing the food to the table. read more

food was perfect !! the place was clean and the service was very fast !!! ordered on the self kiosk and had it in literally 2 minutes!

Probably the most consistent in food "quality" (for as "quality" as McD's can be) of all the McDonald's in Manassas. I've been going here for years and haven't had any qualms. No long wait times, never had run out of anything, always good McD's standards. Now, if they'd only bring back the 2 cheeseburger meal... read more

Double drive thru, a plus. A good place to stop and get a bite if you are going North on Route 28. If your are going South...beware. This is a super busy intersection, especially during commute times. There is no traffic light so it can be quite dangerous. read more

Your order will always be a surprise. You may as well say "I'd like one mystery bag" because the orders are NEVER correct. Stopped coming here for months. Tried again today and nothing has changed. Slow to boot. read more

Heard that they had the Szechuan sauce again, so I placed my order and asked for a few. Guy taking my order said no problem, it was even on my receipt. Good thing I checked my bag, otherwise I would've not known it wasn't there until I got all the way home. Asked if I could have a few again, and the girl at the window told me she couldn't give it to me unless I ordered spicy nuggets. So basically they wait until you've already ordered to tell you you can't have something and say sike, none for you. Oh and the kicker was they gave me all spicy nuggets for my 20 piece. Should train their staff to all be on the same page. read more

I'm a manager at a restaurant and grabbed a quick bite to eat at 4:22 am. Me, having to open up my store so early, was tired. I ordered a meal, but without the drink. The guy sarcastically said "Well that's not a meal." Me being in this business myself, that is never how you talk to someone. Highly disappointed and dissatisfied. read more

So tonight went to get some sandwhichs and a 20 piece nugget. I asked for bbq sauce honey mustard and hot mustard. Got home at 8pm after being out since 8 this morning and NO dipping sauce at all. Second time this has happened from this McDonald's! Yes I'm mad because how do they expect you to eat some dry ass nuggets!? I called and the manager said she was sorry and did I wanna come back she'd give me some sauce. NO I don't I'm home now. read more

Hi, I went to this McDonald's and then I ordered a snack size Mc flurry and 2 mcchickens and they didn't give me any of my McChicken's and gave me a bigger and more expensive mcflurry read more

You always gotta double check your food..not the first time it happened but today i ordered a double quarter and only one patty in the burger, a few months back i asked for some Mayo and Hot mustard sauces..lady there gave me an attitude saying she couldn't reach for it and wouldn't even try to get it because another co-worker was in front of her in the window..you just had to ask your co worker for some room.. read more

My god you guys need some quality control and re-training. 100% of the time I order the Crispy Tenders - because it's the only thing you serve that palatable - and 100% of the time I get to the window, witness the employee put the Tenders and cold soggy fries (we'll get to that) in the bag and then just hand it to me. Umm...I think we're missing a step. If you were to poll 100 people and ask them if they want sauce with their Tenders/McNuggets I can promise you near 100% of them will look at you, like you're the dumbest person on earth, and respond "yeah... duh". Why oh why on earth have I NEVER ONCE been asked if I want sauce? Why do you even have sauce if you're not going to bother giving it out? It's a very simple hierarchy. 1. Is there fries in the bag? If yes: put 2 packets of ketchup if no: do not put 2 packets of ketchup 2. Is there Tenders/Mcnuggets in the bag? if yes: ask if they would like a sauce if no: do not ask if they would like a sauce How is this difficult? There is an Arby's by my house and the only thing I ever get there is their Traditional Greek Gyro. Regardless of the fact that my Gyro is already sauced and requires no additional sauce they ALWAYS ask me if I would like sauce. How are they capable of doing it and you're not?! Now, onto quality control. I have NEVER once gotten fresh hot fries from you guys. Every. single. time. they're cold and soggy. It's like chewing on wet paper. It's honestly disgusting. "World famous fries"?! More like infamous! Salty greasy wet paper towels. Now, here is the reason why I'll never go back to your location again (which means I'll never eat McDonalds again since I only go here because of it's close proximity to my work). I have also never once gotten fresh hot Chicken Tenders from you guys. They are ALWAYS dry, stale and have the consistency of beef jerky. It's a complete and utter rip off and you should be ashamed. I'm not making this up. A couple times there have been 1 - 2 of the 4 tenders that were edible but ALWAYS at least 2 of them are so dry/stale that they're barely fit for dog food. There is a Chick-Fil-A just down the street from you and they always have a line 20-30 cars deep and yet their chicken tenders are, 100% of the time, HOT AND FRESH. The same goes with their fries. I've never once gotten cold stale soggy fries/tenders from them. I challenged you: go there 10 days in a row and order their chicken tenders and I promise you that they've be fresh and hot every single time. The opposite holds true for your 'restaurant'. Your location is a disgusting joke. You're serving badly prepared ez-bake oven burgers and cold stale fries. How do you fail at something so simple?! It's asinine. Suffice it to say the 'food' went in the trash, where it belongs. At least you got my $7.20 so you won in the end. Congrats, you trolled me. read more

Wow service here was pretty subpar. The cashier took forever to ring my order. She kept making mistakes and needed the manager to void out the register total twice. Then the cooking staff burnt my Egg McMuffin. I feel sorry for the manager as she was trying to keep things running right. read more

Terrible. I don't think I've ever gone to this McDonald's and they got my order completely right. Not even once. Just came inside and figured it would be a better experience, and not only did they take forever in bringing our food out, they served people first that ordered after us, then had to remember to bring our food cause we were still waiting. Then they don't even give us half of the order and they combined half our first order with our companies order. Won't be coming back here. What a waste. read more

Its been a long time since I've had a good experience in the drive through at this McDonald's. Lately I've gone inside if I don't have my daughter with me because I always end up waiting in the reserved spot for up to 10 minutes at times. I can't think of the last time I just grabbed my food and left. Absolutely ridiculous it takes that long. No longer considered "fast food" at that point...Plus I always end up with a crying baby when I sit and wait. read more

This is my favorite McDonald's location ever they have always made my order right and are always helpful and polite. The manager Daniel that I see at nights is always the best and super helpful!! read more

Smarmy, rude, and unhygienic staff. Poor food quality even for a McDonald's. My prayers that it will go up one night in a grease fire remain unanswered. Every time I go here (out of abject necessity), I realize that I would be better off eating nothing but four year old mints from the office's candy dish. The number of ways in which I object to this location are staggering. Sadly, the Burger King across the street is even worse. So, good luck. read more

Hair in the food. Absolutely disgusting. I thought there were supposed to be health regulations to prevent this sort of thing. Where are the hairnets? read more

Ordered sandwich and chicken. Told to wait in lane 1. Several minutes later was told

Employees have attitude problems when THEY are the ones that misunderstood what YOU said. Unsafe environment. Have seen benches break in here. Granted, it's McDonald's so that's probably speaking highly. read more

Stopped in here yesterday during the lunch rush. Service was quick, but burger was a little cold. The kids playground area could be cleaner but was okay. Its on a busy road so its a little hard to get in and out of at times. read more

This place must think I'm a God as they are always giving me burnt offerings!! I finally got tired of it so I came in and ordered an Egg McMuffin and told them that I was tired of them burning the muffins. I said if the muffin is black, then it is burnt and tastes burnt and I will give it back. They said they understood but gave me the usual burnt muffins (plural, as both top and bottom muffins were burnt). So they agreed to try again. Burnt the muffins again. Then the manager came out, asked me to leave and refunded my money. read more

Ordered a Crispy Chicken Sandwich at 10:50 pm on 11/14... It was the size of a chicken strip and looked as if it had been sitting under a heat lamp for a week. I took one bite and threw it away. Whoever thought it was ok to serve something like that should be fired. I'll make sure to tell my nearby coworkers of this experience. read more

Been here many times. Unfortunately, their restaurant has always been filthy in the customer eating area (trash on tables and floor, dirty tables and chairs, overflowing garbage cans). Very disappointed. Staff are friendly, but it doesn't make up for the lack of attention to the eating areas. Also, many seats are torn. read more

Love coming to this location. They are really quick at the drive thru & I've noticed that the only reason why there's a wait at the dt is that some idiot is taking their time ordering or complaining. It's your typical McDonald's what do some people expect sometimes lol. Other than that I've ate in the restaurant once or twice, pretty clean & I love how they keep all the sauces out by the soda fountains so it's unlimited. read more

Quick friendly service gets 5-stars, but what is up with the American "cheese" they use? I've never noticed how processed it is until I started visiting this particular location. read more

I'm not much on fast food, but this is the freshest fast food joint I've ever been to. Never disappointed here. Come here for breakfast often. read more

This place is still only 2 stars. The double drive through is nice (if the driver in the other lane is not rude and cuts you off!). The speed of the drive through is great (unless you are one car behind someone who discusses their choices AFTER getting to the menu board - really! Next time just go inside.) Our sausage McMuffin with egg was terrible this morning. Egg and sausage were fine but the English Muffin was old and stale. I realize they are 'buy one get one free' but they really need to throw out the old muffins! read more

Got a tweener who insists that this is the best McDonalds and the only one he'll eat from, so I go once in a while. As mentioned in another review, turning out onto Southbound 28 is a nightmare at rush hour. They need a traffic light at this intersection desperately. I suppose it will take a fatality or two to make it happen. Someone mentioned the free availability of condiments inside. I refuse to go in, so i use the drive-through and it's like pulling teeth getting the ladies at the window to give me enough ketchup. They act like they're paying for it. Do they even eat french fries? Who on earth would think that two of the little packets is enough for an order of the large fries? read more