The employees are the failure of this establishment. Aside from the language barrier, they're completely incompetent. In my past 6 visits in the drive through, they have managed to completely botch my order wrong each time. In the past 6 months I have sat back down for lunch with 0 burger inside of my bun. These people are incompetent, incapable, unwilling, and unwavering in their failures. I might as well dig through the garbage in an attempt to find a meal, it would be faster and likely taste better. 0 stars, do NOT pass go, do not collect 200. read more

Unfortunately, i can only go as low as one star, I only will stop here in the morning and every time i have been to this location they are constantly changing my sodas to a large and charging extra without being asked to do this. when you question them on it the lady manager claims she doesn't understand me or why its even a question, on top of that they are consistently getting the order wrong. read more

MUSKEGO MCDONALDS seems like almost every time I order they get it wrong. just went inside ordered and got home to find they didn't give me my hash browns. went back and returned home again only to find my sandwich had ham and not the sausage I ordered. the woman that took my order was very friendly but the man that works there is a CRAB. never greets you says thank you and got rather short one time when I forgot to ask for bbq sauce so I asked at the pick up window. I just called asked who the manager was where I could call to complain I got this number 1-800-244-6227. this place has been and will always horrible. read more

Found hair in my burger. I went through the website twice to issue a complaint and get my money back, and called once. No response.

ordered a double and got a single burger, nobody fixed it. ordered ice cream and didn't even get a refund when they said it's broken

I don't know what happen to McDonald's but every single one I've tried the last ten years have all, (it's not many because it's not the same) gotten my order wrong in the drive thru and the food is dry and terrible. This was my last attempt at any McDonald's ever. Orders are always wrong and the food taste terrible and dry. read more

If I could give zero stars I would, they completely messed up my order and couldn't fix it because no one in the building spoke english.

I had a crazy day at work with no time to eat anything and was on my way to a supplier meeting. I saw this McD's and thought "self, you are a delicate flower and if you don't put something in your food hole before this 3 hour meeting about expansion joints you will literally perish", so I stopped. If you're ever in my situation, take the "perish" option. Because this location is DISGUSTING on many levels. As Michael noted a mere few days ago, there is a major fly infestation. I'm talking dozens behind the line. Totally unacceptable & unhygienic. While I speed ate my lunch so I'd be in time for this meeting I had the pleasure (/s) of overhearing what must have been a local chapter meeting of the Old Racist Coots. Absolutely disgusting. If you choose to eat here and the fly ingestion doesn't make you ill, the other patrons will. TL/DR: NO read more

HORRIBLE. HORRIBLE. HORRIBLE service. I can explain how rude, unprofessional and disrespectful the drive through girl was. It was a young African American girl who talks so fast and mumbles through the speaker that you literally can't understand her. Then gets rude and disrespectful when you ask her to repeat herself. Pulling up to the pay window, her and her coworkers had music blaring on their phones, no greeting whatsoever, snatched my money out of my hand, and then gave me the wrong change. I understand that you work at McDonald's, and maybe you're not too excited about it. But to be utterly disrespectful and rude, with no customer service whatsoever is totally unacceptable to me. read more

Here's a tip, when you are asked to make an error correct, don't keep the intercom on while you bash the customer while talking to your manager. I think they dumped about 2 lbs of salt on the fries in the order. Rude and thankfully the last time I will go to this location. read more

I'm not allowed to eat anything at McDonald's, my cardiologist and gastroenterologist are into this weird preventative health thing. But for a good cup of coffee without getting out of my car, the two driveway system here comes complete with polite and quick teenage workers. I order it small, black and bittter, like my heart. read more

Their food service is absolutely disgraceful. So, I went there last Sunday, and of course went through the drive thru because of this "pandemic" and by the way, I'm a hardcore vegan, so I ordered a vegan hamburger, only for them to say they didn't have any vegan hamburgers, which I knew was false, because the last time I went there, the man who took my order and gave me my food assured me it was meatless, though it tasted very realistic, a lot like real meat as I remember it from 20 years ago. So anyway, then I'm like, fine, can I have a salad, and the employee has the nerve to tell me no - that they "don't have lettuce" because of some bogus "recall", and so I'm like, fine, I'll try once more, I'll just get a cone or something, and make myself some quinoa with linseed oil and lentils when I get home, so I order myself a small cone, and, lo and behold, they say that their ice cream machine isn't working, which is the worst excuse I've ever heard. They almost mentioned that they believed they had left their refrigerator running, and had to get back to it, which I admit didn't sound good. But so I came all this way, 8 blocks from my house, to not be able to get anything, and so I back up out of the drive thru, avoiding the cars honking at me, but it's like where can I go??? In summary, please don't go to this McDonald's, they'll make all sorts of "excuses" and they probably don't actually serve anything at all. Consider yourselves warned!!!!! read more

I'm giving it a two today because.... the fries where nasty mushy and half cooked. Not to mention how much salt there was on the fries .. yuck! It use to be a great place now its falling apart. Really has gone down in quality in service and food. Keep trying!! read more

I get that this is a McDonald's but every time we come here with our daughter the play are is disgusting! I was there for 2 hours this time while my daughter played and I worked on my laptop. Now once did an employee come in there to wipe down the tables and the garbage was so full I had to empty my tray it inside the restaurant. With the flu going around u would think cleanliness would be a priority at any restaurant. I took a pic of the floor to avoid getting any children in the pics. It was just a glimpse of what remained for 2 hours. I spoke to a manger who basically rolled her eyes at me. And they want $15 an hour read more

McDonald's - a table and chairs in a restaurant - Fast Food Near Me - Muskego, Wisconsin

Looking at these pictures from the play area, need I say more? I just happened to wipe down our tables before I thought to take photos. What an absolute joke, this place is always disgusting. read more

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Wife came in this morning to get the toy story 4 toys because we have 2 small children in love with the series. Well asking for them was too much for this high schooler at 850 am. He complained, and made disgusts noises like it was a mission impossible thing. This is ridiculous, always have issues here. I really hope Muskego gets a WENDYS read more

I went through the drive thru on Sunday 4/26/20 and the heavyset woman wearing glasses (She was not wearing her name tag) but looked like a manager, was one of the most obnoxiously rude person I have ever encountered. No hello, no thank you, and she looked pissed off that she had to be at work. I was the fifth person in my line and heard her being rude to others at well. She has no business having a customer service job. She was nasty and awful. I will never go back to this location because of this witch. read more

This McDonald's, in Muskego, is notorious for being rude, "running out" of things they don't wanna make, and having reheated food. Drive 3 more minutes and go to the one in Hales corners off of forest home! read more

I downloaded Yelp just to say that I had the best fries ever. Cooked to crispy perfection where it was soft on the inside but you get the satisfying crunch getting into it. These crispy fries were complimented with the perfect amount of salt. Not to much salt to the point where my mouth would dry up nor to little where I couldn't taste it. This was the perfect middle ground. These fries were the greatest find since Mesopotamia and you can bet your bottom dollar I'm coming back. read more

INCOMPETENT WHAT DO YOU MEAN YOU CAN ONLY DO A LARGE AND NOT A SMALL! How many times do you have to restart an order so that someone understands?? Also I would like my chicken naggers to be fresh and not cold! And when you say you close in 7 minutes, don't you mean 22? I would zero stars if possible. read more

Both drive thru workers not properly masked. First- below chin. Second below nose. I've just thrown out the order I paid for. Follow protocols please read more

I hoped the remodeling at this location would provide an improvement in food service, quality, and cleanliness, but I was wrong! This convenient location, close to my home, does not live up to what I know from being a past McDonald's employee has been it goals: Fast service, cleanliness, well prepared food, and friendly workers. Unfortunately, in over a year of patronizing it, I can no longer accept the constant slow drive thru service, cold food, out of menu items, and dirty interior, unclean and uncleared tables, and what seems to be poor management concerns to make it better. I will no longer patronize this location!!! read more

I went inside to the counter and I was totally floored because while I was standing in line flies were attacking me and the guy next to me. I placed my order and as I was looking in the back by the ventilation hood I saw tons of flies. I looked a little closer to notice that flies were flying all over the place including the prep area although I couldn't see the table I could tell a bunch of lies were back there it was then that I canceled my order and walked out. I also noted that there was a bag of trash untied sitting next to the counter I get the whole fact that it was closing time but I certainly wasn't going to eat any food coming from this place. The guy next to me told the lady behind the counter that she should tell the manager that all the flies are costing them customers. She said I know they are pretty bad. read more

Why do I even bother. Thought maybe they would clean up their act....nope! Something needs to be done with this McDonald's. They just put all this money into the remodel and what a waste! The service SUCKS!! The manager is an idiot. He was vacuuming right by us while we were eating. So not only was my breakfast cold and overdone, I got to inhale dust. There is always an issue with the food. And it is apparent that no one in there likes their job. So over it. read more

If I could give it a -0 I would. The staff was fairly nice. I bought a smoothie, and a kids meal for my daughter. The chocolate milk in the kids meal was EXPIRED. MY DAUGHTER COULD HAVE DIED!!! And my smoothie was icy. It came out very fast so I wonder if their smoothies are pre made? Well in their defense, I shouldn't have chosen McDonald's for a fresh smoothie. read more

Ordered food to go. Got home and found that all the large fries had been filled less than half-way. It is a small thing, but I really like fries. Never again. If your staff is this carefree at their place of employment, who knows what else they are doing. read more

The worst McDonald's on earth. My fries were old, almost cold and yucky. There was not a value meal menu or a Mc pick 2. I spent $15 for a chicken sandwich on a burned bun, 2 orders of cold fries and a double quarter pounder that I had to wait for. I would go hungry before going there again read more

I visited this mcdonald's 20 minuets before closing, assuming i would still be served. When I arrived there, doors were locked. I walked to the drive thru speaker to talk to an employee because they would not let us in. They claimed they were understaffed, although they had at least 5 people working. This frustrates me because it wasn't supposed to be closed. They should staff their restaurant on weekends when there are more people are around. read more

This is one of the filthiest McDonalds I've been to. Floors are dirty and need sweeping. Soda machine is gross. It also needs a deep cleaning. When you look close like on the sides of soda machine are in corners, you can tell how neglected it is. No sign of a manager. Employees (there are a lot of them) take breaks in dinning area and play games on their phones and are very loud. Must be a corporate store, as there is no pride of ownership. End of rant. read more

Had some of the worst experiences here. I live in Muskego and have to go 15-20 minutes away for a decent mcdonalds. Food tastes like crap, manager kicked me out for defending myself because one of her "friends" yelled at me for no reason when I was there to buy food for my little brother, they always mess up my order, workers always have an attitude there, it always takes them forever, can't handle large crowds, food is always cold. If I could rate it zero stars I most definitely would. read more

If I could give this 0 out of 5 stars, I WOULD. I am so disappointed in this McDonald's location. I ordered a large fry and a large Coca-Cola. Of course, the Coca-Cola was excellent per usual, but the fries were not up to my standards. They were room-temperature, and very stale. I was looking forward to my trip to the Muskego McDonald's, but unfortunately, I will NOT be coming back. read more