Not only have I eaten at this restaurant but I've also done a lot of delivery pick ups from here and the service is absolutely horrible. It seems like they have newer staff that may not be trained well. Walk in seems to be the last counter they check which is a problem since the have a wall that blocks the kitchen side. read more

McDonald's - Bacon Cheese Fries for a limited time only! - Burgers Near Me - Post Falls, Idaho

Super frustrated I've given them a chance a couple times every time I order through DoorDash, the bag comes sealed therefore it's their responsibility to put everything in the bag that I order however, that is not the case every time I order a meal for me and my family it comes without a straw. It comes without sauces, and the food is always dry. Who wants to eat dry nuggets with no dipping sauce I called and they didn't even seem to care. They said there's nothing we can do to help. yes there is put the sauces in the bag like you're supposed to goodness gracious. read more

Went thru the drive thru and ordered an egg McMuffin and hash browns. The food was not even warm to the touch. I had given up eating inside long ago because the tables and floor are not clean and too many flies. The money they pay their employees you should have people who care about the job. This is a management problem and that goes right up to the franchise owner. No one seems to care anymore or take pride in their work. Each one, the employee, manager and franchise owner only want the money and not willing to do anything more than they have to. To the franchise owner: ever wonder why In N Out always has a line out the door and you don't. You are living off the McDonald's reputation which is going down hill fast thanks to locations like yours. read more

No one at counter, the self serve kiosk you can't pay at. Whoever owns these stores, you need customer service, especially at the high prices. We are not all 24 year old phone junkies. Some of us still care about service. Might as well close the stores and just do a drive through. Such bad service inside, well no service actually! read more

Me and my family went here just now and we got no sauce the fries are old and they just put them back into the fryer and our chicken nuggets have black spots. Never come here their food is old read more

So we have been trying to give the McDonalds here in Post Falls Idaho a chance to redeem themselves selfs! However, they keep shooting them selves right in the foot! We stopped in there today to get some lunch and like usual the food is old, cold and tastes like well CRAP! the hamburgers were very dry and you can tell they have been sitting for longer than the time they are to be! When they put the food together they put no effort in the quality of the food and the McFlurrys were so sloppy that they leaked all over our car! I am just done with the employees showing up just for the money and they don't care about the customers who buy there so they can get a paycheck! Management needs to pull there heats out of you know were and do their jobs right and hold the employees accountable for their jobs! read more

Went through the drive-through and got a couple things of ice cream for me and my fiancé. Got vanilla and a vanilla caramel sundae. As soon as we got home, we started eating expecting a tasty dessert. Ended up sitting over the toilet for about 35 minutes with the worst bout of nausea and vomiting I've ever had. I called the restaurant and the girl said OK I'll look at the machine no offer of a refund and as I'm writing this, My Fiancé just ran to the toilet and has began vomiting. Once again I don't know what they're putting in their ice cream or how often they're cleaning it. Holy crap it's really bad I highly recommend not getting anything frozen from this restaurant you will get sick we don't know what it is, but we will be going to urgent care in the morning to figure it out. Do not go to this restaurant for dessert. read more

this is the worst service I have ever had from any fast food company. I have ordered 3 different meals from them and each time I have tried to add bacon to my sandwich, not a big deal or hard to do right? well evidently they just like to charge the 3 dollars for it and not put it on the sandwich. even when you bring it to there attention they just say there is nothing they can do about it. I hope this gets to the owner of this restaurant and this problem is changed. I will never be back to this location. read more

The food here is great, like any other McDonalds, it really deserves a better rating. The service is great and even when the line is to the road you can get served in less than 15 minutes. The ambiance of the inside is great, too, and kids can have a blast at the wondrous play place. Definitely 5 stars read more

I had an unfortunate encounter with the "manager" on duty today. I had misunderstood the pricing of a sandwich and meal. The "manager" decided it would be good customer service to hang up on me. I did not yell, I did not use inappropriate language, but this person simply decided to hang up. Had this person been a real "manager" of people and had any talent at customer service, they would have suggested I come back and look again. Because I am a reasonable person, I did that anyway. I found I was incorrect in what I thought was the price. However, this "manager" exacerbated the situation by hanging up on me. I want to congratulate this McDonalds on their choice of "managers" . WELL DONE! WAY TO GO! For this "manager" ( and anyone else ) the kudos are sarcasm! In todays cancel culture, McDonalds is now canceled in my world. You have lost me as a customer and with their meals in excess of $11.00 each, I am sure I will find a better meal and value elsewhere. read more

placed an order during breakfast hours and paid for it, arrived at the store and they refused to serve me the food because it was 10:32. fucking ridiculous, they told me to cancel the order on the app and there was no option to and they wouldn't even give me a refund. theres always a problem at this place, ive NEVER had an easy time there, $12 wasted that they "dont have authority" to refund me, thanks. read more

Why does this Mickey D's have a shitload of poor ratings? The food is always the same, which is why the drive-thru and playground are always BUSY. If the horrible reviews held any water, this eatery would have been out of business years ago. This busy McD's is in the middle of town, it has the indoor kids playground which is the grounds for huge birthday parties full of stinky footed kids all jacked up on orange drink and nuggets. This fact is probably the reason the bathrooms, floors and general housekeeping has been a target from the bad reviews. I've avoided the dining room for years, as this place has a high traffic and low-upkeep from staff. The food is why people keep coming, its the American way! The meat on the cheeseburger is my guilty pleasure--its salty and beefy covered in the traditional "cheese" slice which really isnt cheese and the funny diced onions that remind me of cafeteria food during my school years of the public school system. The nuggets taste like a chicken's nuggets. The salads taste like...wait, I've never ordered those--and some of you havent either-dont judge haahaa. One of the more notable QUIRKS for this place is the one drive-thru employee that talks like a clown/carnie. His voice is amazingly odd, creative and funny. He reads the orders in a escalating tone with a scripted introduction...you'll never forget it once you hear it. read more

I can't believe I'm actually doing a review on McDonalds, as if it needs one. Mainly I'm pissed at how lame they have become when ordering fries. I had a "large" order and it was barely half full and this isn't the first time either. I can remember when they used to pile on the fries, not anymore. Cheap skates! read more

McDonald's - A "large" order of fries. - Burgers Near Me - Post Falls, Idaho

Specifically this McDonald's ALWAYS gets my order wrong. And they forget my sauce for my chicken nuggets 9/10 times. It's not that hard to give me my sauce!!!! Worst McDonald's location by far. Other than Steve, he's amazing and probably needs a raise read more

Horrible customer service, very filthy restaurant, and incorrect orders the two times I went there. What makes matters worse? They wouldn't take our order 45 minutes before their close time because they had "begun closing. Truly despicable service I can't believe they are even still in business. Please save yourself the headache and do not go, I wish I never did! read more

Bad service! Can't call it fast food when it takes that long. More than once I've gone there when they say there going to be open (6:00am), they have people inside but won't serve you because "they having a late start". I don't have time for that. read more

I think this is the best McDonald's I've been to. They are friendly and fast, and the food is yummy! I love it that they have orange Hi-C; some places have stopped carrying it. I love their french fries, and their tartar sauce is great as well. I like pretty much everything they offer. I'll for sure go back there, but can't make it a habit because I might turn into a whale. I guess I would enjoy myself in the process. Hmmmm, I'll think about it. Thanks! :) read more

I never have particularly high expectations going to a McDonald's , and I first must say the staff was very nice , attentive and polite . However when I went to eat some mcchickens and it was quite apparent the mcchicken Pattie's had been sitting in a tray for quite some time , they were unbearably dry and hard . I wish that more restaurants followed the standard set forth by McDonald's however I understand employees can disregard because cooking smaller batches is far more inconvenient but man it sure makes a difference . read more

Horrible experience, the workers in the drive thru didn't say a single word to me apart from the order taker. By that I mean I was never told my total or repeated back my order at the first window and the second window the guy basically threw my food at me and closed with window before I could ask for any sauce. There were no " thanks have a good night" or any statements AT ALL and to me it was rude. Food was OK fries were cold- the McDonald's usual read more

They have trouble getting orders correct nearly every time. If you go outside of peak hours (lunch, dinner) do not ever expect your food to be fresh or even hot. They usually have friendly people working though, so that's a plus, but they just can't seem to ever be remotely consistent. read more

Probably the worst McDonald's! Everytime I think trying it again might be worth it, I'm wrong! I need to remember if I'm going to eat McDonalds I need to choose one further from my home. Everytime I go here it's dry burgers that have obviously been sitting and barely warm fries. Also they never remember the sauces. Guess I'm eating these nuggets dry. read more

I will never go there again. The restaurant was absolutely filthy from the floors, counters and the kitchen. The employees clothes weren't much better. The bathrooms smelled and looked like an outhouse. I got my food and threw it away because was so disgusted. I will never return. read more

Just went though this McDonald's and service was no good can't even make sure there facility is not clean the lids are the drinks were not clean they had mold on them had to take them back in two times the food wasn't even all there I am sorry but this was the not the best customer service read more

I was happy again with my order! These guys make the food look like the ads. I specifically asked for fresh fries and they accommodated me. On a football playoff Saturday at halftime, this was SO appreciated. Thanks again guys! Keep up the good work. I'll be watching... read more

I admit, I am a regular here. The ice tea must have a secret ingredient that makes me crave it! Anyway, Steve at the drive thru register makes me smile everyday when I hear his unique way of taking your order. Extra Titanic, please. Always good to start the day smiling back at someone who knows how to happily greet guests and treat people. McD is lucky to have employees like this! The people make all the difference. read more

omg, i thought this was a different McDonalds. *Liberty Lake, wa) I am sorry for the 5 star rating! This place is actually minus 5 stars.....I stand corrected. This is the worst and rudest staff and the filthiest Mc Donald's anywhere in the country. It brings back memories of Wetsons....The staff i horrible, the floors were filthy in the play area and majority of kids not wearing socks. On kid got injured and was carried out. The managers and supervisors are truly horrible...The health department needs to fine this Mc Donalds. How have they not lost their franchise read more

I'd give them zero stars if I could. My husband and I were going to eat here after working late. We walked up to the door at about 9:50pm on Saturday night, as we did they shut off the lights. They're not supposed to close until 11pm according to their hours. They saw us too. It was purposeful. If y'all want to close at 10 then post the change online and on your door. read more

Terrible quarter pounder, so salty we couldn't even eat! Asked for some special sauce and it was put on so thick it was pouring out the sides of the bun and the meat slid off. Last time I ever eat at McDonald's. read more

Horrible! Was in a hurry and stopped by for something quick. Food was not even luke warm and inedible. Emailed a complaint and not even an offer to comp. Beware, stay away! read more