How does a McDonald's run out of ketchup packets? ????? ????? Seriously? At least the staff was good.

Well, they did it again. They only forgot an entire 6 piece chicken nuggets box in a happy meal this time. Thanks for making me come back, on a busy Friday, and having me to leave my food at home for half an hour while it got cold and my soda to go flat. McMarro does not care about their customers or business at all. Eleven years of undercooked food and incorrect orders is proof of that. read more

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It's been a year since I've been here and although I've learned not to get the food, I decided to get a McFlurry. I guess I'm surprised there ice cream was working, but the Mc flurries are not longer a "Mc flurry." We ordered four one with extra Oreo- none of them had extra. As a matter of fact they hardly had any and it wasn't mixed. So there was literally just Oreo on the top leaving us with a cup of plain ice cream. Just when you think you can't go wrong ordering something. read more

McDonald's - The fries empty and it was every fry in the order. - Burgers Near Me - Rosamond, California

Stopped in on the way out of town for a bite and beverage - Ordered on a kiosk and still getting a wrong order.. how does that even happen? And since when are there no refills on a beverage? Bathroom was relatively clean there are codes on the doors so you do have to ask. read more

Where to start.... The employees were more concerned about talking with each other then doing their job, making food. I went through the Drive Thru to pick up my mobile ordering.When I got up to the pick up window I sat there for a while and watched the employee fill, wasting so much too, drinks. He was very sloppy filling the drinks, over filling and just dumping some out and getting soda all over the cups. Then finally opens the windows and hands me the wrong drink. After saying that's not my drink, he took it away and gave me the correct drink. Waited a while, again, and was finally handed my food. All this tome the employee never said a word to me! Then I get home to find my quarter pounder burger smashed!! Ugggg....positive note: NO ONIONS! read more

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Owner I do not work there and should not HAVE to order items myself. Isn't that what you pay the employees for??? Won't be back. Just rude. read more

McDonald's - My new job - Burgers Near Me - Rosamond, California

It's hit or miss with this store Twice I've had them forget something from my order. The food is , well it's McDonald's. You know what to expect Not many choices out here read more

I got there at 10:05pm so they could tell me what there close. Online it says 11:00pm #mcdonalds do better read more

McDonald's - #mcdonalds do better and updated your time. I got there at 10:05pm so they could tell me they close at 10pm. It says 11pm on line - Burgers Near Me - Rosamond, California

It takes a special kind of incompetence to sour me to write a review on a fast food place... But this is by far the worst McDonald's I've ever been to. The only one that comes close is the one in California City and lo and behold... That one is also owned by McMarro. How do I know this you may ask? Because they have replace almost every bit of McDonald's corporate branding with McMarro knockoff merch. Aside from having seemingly zero quality assurance, they will almost always ask you to go park to wait on your food so they can manipulate their ticket times and report false metrics to corporate. Incorrect orders are the rule not the exception and the ordering screen for the drive through has been mostly unreadable for over a year now. I'm under no illusion that McDonald's is a beacon of fine dining but I do know that they have minimum standards that franchisees are supposed to meet... I don't know who needs to see this but McMarro is pissing on those standards and bragging about it. read more

Juliana. I normally wouldn't call an employee out by name, but yikes. Rudest girl in the drive thru I've ever dealt with. How hard is it to be pleasant when you work in customer service. If you don't want to be at work. Don't be at work. read more

Ordered 6 meals and only 5 were given. We were missing one of the large drinks and everything except the drink for the Happy Meal. NOBODY answers the phone. Seems that EVERY order thru the app gets screwed up and every third trip thru the drive-thru gets screwed up. They remade my Big Mac combo and got me the Happy Meal. read more

Juliana I believe was the employee, she was very rude and had and inappropriate attitude towards me. did not welcome me or make me feel welcome. read more

Worst McDonald in the AV Food is always cold, they always run out of shit. How do you have no change at 10:40am. They need better management or a whole re assessment. I always seem to be disappointed at this location. read more

We had a flat tire driving back to LA- waiting for AAA I went into McDonald's on a Sunday night, not busy at all. Had a few cars in drive thru. I needed to wash my hands and go to bathroom before ordering anything. I walked to women's bathroom, and it has a code. I asked one of the many employees that was there. She gave me the code and I entered. I couldn't believe it- I'm like what has happened in here? Who has not checked the bathrooms all day? It was a gross situation. I washed my hands and took the pics- left. I did not order any food. If the bathroom looked like that what in the world does the kitchen look like. No way! They have many negative reviews- it seems like someone would make an effort to correct the problems. read more

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Thank can't do anything correct here. I asked for a double cheese burger, they gave me a double beef patty. What a bunch of fucking retards. There mothers must be disappointed. read more

McDonald's - Double beef patty. - Burgers Near Me - Rosamond, California

This is a very convenient location just off the 14 freeway. Easy to get off, grab your food, and keep moving. No refills on drinks. The bathrooms are locked with codes on the doors. read more

McDonald's - Burgers Near Me - Rosamond, California

Service always sucks, make sure to double check your bag before you leave, I dont think I've ever gotten a correct order. This mcdonalds has been this way for years the owners suck read more

This establishment appears to be operating below acceptable standards. The lettuce was old, and the fries were not fresh. Additionally, the service staff was impolite and the wait time is excessive read more

McDonald's - Cold chicken sandwich with expired lettuce. - Burgers Near Me - Rosamond, California

We were starving and needed lunch stat since we were on a mission and a road trip. This McDonald's was right off of 14 and easy to access. We needed a break from the car and went in. The place was beautiful and clean. We ordered through the big electronic menu and our food came out quickly and with a smile. The fries were so fresh. Oh my goodness. It's a joy to have fresh McD fries. The only thing that would make it better is if they brought back frying them in beef fat, but I digress. Hubby loved his chicken nuggets. I had the filet 'o'fish which is often made fun of by youtubers. This one was perfect. The fish was a beautiful golden brown and everything was lined up. How often do you get one that's off to one side and you have to smoosh it together? Not here. The bathrooms had keycodes and it was easy to get the code. And the bathroom was super clean. So nice on a road trip. So, bottom line - our food was well executed and we had a lovely lunch. read more

It seems like it gets worse every time I come here.today they put bacon inside of my fish fillet. And when I went to returned it, the young ladies at the counter just Laughed. read more

Wow...this location has A LOT of bad reviews. In fact, over 80% of the reviews here are either 1- or 2-star reviews! I'm not sure what all that is about because that is certainly NOT my experience here. I have visited this particular fast food establishment well over 100 times and I have NEVER had a 1-star experience! Over the years, I have only had a small handful of 2-star experiences here. One of these was when I approached the cashier and the young man that should have been ready to take my order was preoccupied with something on his personal cellphone. Needless to say, I was pretty annoyed with his work ethic. However, since that time, it appears that McDonald's has corrected this problem. Also, out of all the times I have been here they have only missed something in my order twice. That's a pretty good record of order accuracy for a fast-food chain, in my opinion. Almost all of my experiences here have been worthy of 3- or 4-stars, with the majority of them being 4-star worthy experiences. Occasionally, I have also had 5-star experiences here as well, usually because one of the employees just goes above and beyond their expected duties. Overall, this business is very consistent in the quality of their food. Just as important to me is the friendliness and professionalism of their employees, which is almost always excellent at this location. I am very pleased with this McDonald's and I expect to return again and again. read more

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It was 11:20pm-ish on a Wednesday. I get Large fries and kids meals. ALL of the fries were rock solid! They were brownish and barely warm. It's almost like they got them out the trash. I've never had a bad experience until tonight. I also want to mention that I've never came this late before. The AM to afternoon workers are better! I wish I took a picture or video but I was upset as soon as I drove into my driveway and threw them in the trash can. Now, I would go get them to show a pic but it's pouring rain as I'm typing this review. read more

On 12/26 I sat in the drive thru for 25 minutes, I was not given my sausage McGriddle but instead a plain BURNT sausage biscuit. I ordered 2 breakfast combos and a hot cakes and sausage with orange juice and hash brown my total was $41 for 2 adults and an 8 yr old. I was not given a receipt so I cannot complain on website as you must have transaction number and their 888 number doesn't work (888-646-3360) ridiculous. I gave 3 stars because most of the time the food is good and I should know better than to drive off without checking my order. read more

McDonald's - The only receipt I have for time and day - Burgers Near Me - Rosamond, California

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Horrible customer service if you can avoid it do so. Don't go inside they have zero training in customer service. It sucks that it's the only one in Rosamond. read more

Just went through drive-thru at this location. Never had any issues until today... both of my Mc crispy chicken sandwiches were raw and pink, one of them was missing cheese after paying for an up charge for one. I tried to contact location and all #s are disconnected. Very disappointing and disgusting! Be aware! read more

McDonald's - Raw chicken - Burgers Near Me - Rosamond, California

They "don't do refills anymore". Wtf? They also don't have anyone actually taking your order, you have no choice but to use the kiosk. If you're just passing through like I was, just keep driving. You have Lancaster on one side and Mojave on the other. read more

This was the worst food I ever had I ordered one happy meal and and a McFlurry and they said the green machine "was" working so I paid and got my food but when I got home and they was a note in the bag saying "fat BITCH" I was shocked and when back but it was empty everyone was in the back LAUGHING at me and the door was locked I tried banging but they just laughed harder I wanted to call the police but I saw one of them recording so I didn't want to get posted acting crazy . read more

I ordered food through doordash and they didn't give me anything i asked for, i ordered a big mac meal with chicken nuggets and extra sauce and cookies and i only got 10 nuggets, no sauce, no fries, the drink want sealed and then the cookies weren't in the bag either. tried calling and got 0 answer. then not the mention as well we went there another time and the staff was rude, the window was wide open and we were waiting to pay and we weren't told anything. a girl and her coworkers were talking and cussing with eachother while the drive thru window was open and when we asked if we were paying yet we got ignored the first time and then the second time she gave us tons of attitude saying "the computer is down!" ext. read more

The service is bad. The kid that took my order sounded like he was half asleep. Couldn't not understand anything he was saying when I paid in the drive-through no eye contact just took my money messed up on the order on the size when another kid gave me my order no eye contact, and they were looking at me like I was crazy. I checked my receipt to see if everything was charged correctly and they were looking at me like I was crazy. read more

Absolutely the worst customer service. Managers do not know how to acknowledge customer issues and come to a reasonable resolution. Service is extremely slow and you will have a long wait. Employees are unfriendly and act Harassed when you ask for anything. read more

worst mcdonald ever!!!! they took way toooo long !!! it took 35 min for a frapp and fries!!!!

Ordered in Lancaster and when I got there they just then started making it they forgot my McDouble when I came in they barely acknowledged me would not recommend read more

The last two times lunch/dinner that was ordered was incorrect, first meal ordered Double Quarter Pounder Cheese Deluxe, but all it came on the burger was condiments, two patties and cheese. Ok, how is that a deluxe? A deluxe includes condiments, lettuce, tomatoes and pickles and onions for my order I requested no onions. And oh, it is a mobile order so I go back and make sure that I didn't make a mistake and clearly in order history it show exactly what I ordered and expect but didn't received what I ordered. Where is the lettuce, tomatoes and pickles? Second meal different day, order a Kids Meal: my order was 6 pieces, extra fries and no apple slices. What did I get, 4 pieces and apples slices. Also mobile order. Checked and did not receive what I ordered. So, yeah not going to recommend to anyone and not going back. read more

Fries here are always bad how is it a McDonald's can mess up on making fries!!! The onions are still dehydrated and dry. read more

Says the syrup is free. Says all the condiments are free. Apparently the manager doesn't know what the app says. Refused to let me have one for my McGriddles. They are all about the rudest anyway. I'd rather get some jimmy dean sausage and a pack of Frozen pancakes at this point. They know my name on the app and I swear they give me the oldest burgers and janky fries at this point because I am so terrible as to ask for things like mustard, ketchup, syrup etc. Rosamond citizens are used to driving to get most things. Drive past this place. Anyplace else treats you better read more

McDonald's - Was told it costs money to get syrup for my McGriddles. - Burgers Near Me - Rosamond, California

Came in for lunch. Food was good. Service was good. Only downside is they charge for refills even when dining in. Guess they're hard up for money. read more

This store is so unprofessional. I had waited for so long for my orders. As well I had ordered door dash and supposedly someone had took my order which never happens. I had my dasher was waiting. I had spoken to someone through my dasher in the store regarding my DoorDash order and he was very unprofessional. This was early in the morning at 6:30 AM. We tried calling the store to contact the manager. Nobody had answered the phone. I personally feel like McDonald's should actually hire people who has really great customer service instead of all these young teenagers who's high all the time and be forgetting orders and is UNPROFESSIONAL AF. read more

We visit this location frequently. I'm always very paranoid about order accuracy when it's delivered to me in the drive thru. I now HAVE to check every happy meal box for the correct sauce. Just today...like 10 minutes ago my Big Mac meal was missing the medium fry from it. I understand mistakes are made but at the frequency this location makes them points to a lack of engagement. I remember years ago seeing the 100% accuracy sticker on my bag...Not a bad campaign to revisit in my opinion. read more

The customer service was really great. The ambience was really good. The food was great. My food came out blessed five minutes, hot and regular. It was very very good customer service. M most of the McDonald's that I go to is not that great but this one in Rosemead is very very good. The managers attitude was very great manager is Valerie. Thank you Valerie! read more

McDonald's - Burgers Near Me - Rosamond, California

Worst experience ever cold orange juice and no hot chocolate and they say it's a seasonal item plz fix it