Great location at the intersection of El Cajon Blvd and Texas Street. Theodore wanted French fries so we went through the drive-thru, which they have two of. Seems convenient for high volume hours but if you both arrive at the same time which lane yields to who? We didn't see the prices of fries listed on the digital menu. We asked the the operator she quoted us quoted is $3 for small, $4 for medium and $5 for a large. With only a dollar difference between sizes we splurged and order the large which came out to $6.13 including taxes. We were delighted to find pipping hot fresh fries, wish they filled the fries up all the way though. We also got the limited edition FIFA Cup sleeve! Best eaten when hot where you burn your fingers a little. They were as addicting as we remember! read more

McDonald's - Large Fries - Burgers Near Me - San Diego, California

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THEY TAKE FOREVERRR. Always a long wait Took me damn 45mins to get a McDouble today. Slow just slow read more

Worst McDonalds I've ever been to hands down for customer service.The staff is rude, has no sense of urgency and I literally waited 30min for a $7 meal no line no customers no acknowledge, they were just chit chatting the whole time. I just hate my time being wasted that is the #1 problem I have here. if I wanted to wait 30+ min for fast food I'd rather go the in n out, granted they had no line what so ever. These workers just have no hustle and I am a very patient person when it comes to the food industry but this was just bad. On top of waiting and having to move line to line spot to spot for a $7MEAL the fry's were dust and trash. Get it together read more

Looking for a decent MCD? This is location is better than decent, it's actually good! Bonus?!? This location is open 24 hrs! Can't help myself... this is nostalgia. I absolutely love their breakfast sandwich and yes I have a favorite item. It's always the sausage McMuffin without egg and a hash brown smashed in between. That's the only way I like it and it's delicious! They have the freshest fries here! The worst is when you are craving MCD fries and they're cold, soggy and just suck! I haven't been disappointed here yet. It's not a huge MCD. Very clean inside. Kiosk ordering. Staff is friendly. Yes there was another reason for visiting. The Happy meal and the tiny toy! Literally the smallest fries ever come in a happy meal! Recently they had Hello Kitty x TMNT! OMG, they're so cute! 2025: 49 read more

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The workers at the El Cajon Blvd. and Texas St. one are HORRIBLE!!!! They have completely ignored me three times when I went through the drive-thru. I saw it happen to another person too. I don't why I gave them so many chances. GO TO ANOTHER MCDONALD'S if you really want McDonald's. read more

Customer service is poor here made eye contact with multiple employees even a manager and was not greeted or told we will be with you shortly. Don't take disrespect and repay them with your money, I'll gladly take my business somewhere else. read more

It's a McDonald's, so you know what to expect. But this location is special because an amazing young lady named April works here. My table was close to the register so I was able to hear her talk to all the customers and she was friendly, had a big smile for everyone, and seemed to go out of her way to help people. What a burst of sunshine she was. Thanks, April! read more

Worst wait time of any McDonalds ever. Just PAINFULLY SLOW and it NEVER gets any faster or better.

No one chooses a McD based on the reviews but I still wanted to say that this location does not get your order right most of the time. I'm not special ordering anything, just making required selections based on the online prompts. Selecting a happy meal with nuggets, apples as the second side, and sweet and sour sauce means I will instead get two fry sides and no sauce. Shrug. And, don't judge an adult for ordering a happy meal. Also, the prices here are higher than the UTC location. read more

Terrible service. I ordered ONE snack wrap and waited over 20 minutes. No explanation, no updates, no apology. The staff showed zero urgency or concern, even though the order was incredibly simple. After wasting that much time, I had to leave without ever getting my food. Completely unacceptable. This location does not respect customers' time. read more

Wow up the price but don't give what u pay for. This is sad literally empty container read more

McDonald's - This is a large fry. That's all I have to say - Burgers Near Me - San Diego, California

This location always always always takes forever! The wait times are insane! And they always forget something in my order.

Wait time was so long. Pull up to the second window to see 3 people just standing around while my order was just sitting there for 5 mins just waiting to get handed to me. read more

Tried their current value deal meal: double cheeseburger, fries, mcnuggets and a small drink. It was filling for the price, the fries were good as usual, the burger was a little cold. Perhaps because the order came out pretty slowly. Not very "fast" fast food. OK for the price. read more

I've never come through and had an order done correctly the first time. Ever. Always something missing or mixed up, and we're talking simple orders here, not a huge list of things, like 2 to 4 items max. On top of that, sometimes the wait is just ridiculous, again, for simple orders. Location is the only reason we were coming here, other than that, it's worth the drive to find the next closest location. Will not come here again. All these 5 star reviews are probably just their homies trying to shout them out lol read more

It get a five star for location and for how clean it always is. I also always end up having a nice convo with one of the customers every time I go. But for food and to a certain extent the staff... they are just okay. The burger is always slapped together. The fries are slightly over salted. The service is to the point and never delivered with a smile. There are kiosks to order and the mobile app which means you basically never talk to anyone. It gets a 2 star overall because it's never great but it's food and it fills the hole in my belly. read more

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Horrible service and wait times. Waited over an hour for my DoorDash order. Ran through 4 different drivers. Finally when I called they started to make it. Finally arrived and I was missing several items. Drinks weren't even filled up all the way. Ended up just driving to the store itself and whoever the female manager that was working on 4/26 in the AM was completely useless and rude. Refused a refund as it had to be done through DoorDash which ok fine and we asked for the missing items to be given to us and the sandwiches remade. Nothing. She Went to the back and proceeded to do nothing. Ended up calling her supervisor and luckily he fixed our order for us. Again, horrible McDonald's. Don't come here read more

Over 30 minutes to get food. most expensive McDonald's I've been too. Store is not clean. Kiosks do not give receipts, hand sanitizer dispensers do not work. Worst run McDonald's! read more

I can only describe this specific McDonald's as "dystopian." This is not based on a single visit, I have given them multiple chances, but today's visit will be my last. The food? It is a McDonald's, the food is exactly the same as any other McDonald's. I will say that the new chicken strips deserve all the scorn that has been heaped upon them on the internet. No way combo of strips with fries and drink are worth $15, not at this lack of quality. What really sets this place below any other McDonald's is the experience. Today I made the error of placing an order through the App. I placed it when I was close to 10 minutes away. Still, when I arrived, the screen showed my order was still being processed. Eventually, it moved over to the "now serving" column, but the order was never called out. Then it disappeared from the screen, never having been called. I had to get the attention of a counter person (not all that easy as they were studiously avoiding the glares of a waiting area full of pissed-off customers). I was told they were waiting on the chicken strips. I had to get in their face again to remind them I was still waiting. All total, my wait for "fast food", including the time since I placed the order on the App was 45 minutes. And the woman waiting next to me said she had been there close to an hour. On a previous visit, I had similar problems with the order fulfillment system: An order number appeared, then listed as "now serving" then vanished from the screen without being called. Then they acted like I was inventing words when I asked if the order was ready or not. That time, I emailed the owner to complain, and was given a $20 gift certificate. This time, I am not going to bother. It isn't about getting free food, it is about 45 minutes of my life I can't get back. read more

Horrific wait times, rude service. I ordered curbside pickup 20min ahead and it still took 20min

This is by far the best McDonald's I've been to. The restaurant was clean, clean, clean. And they were cleaning the entire time we were there. There was an employee on her hands and knees cleaning the bottom of the order kiosk! The woman at the counter, maybe the manager, so nice! They made one of our sandwiches wrong and she re-made it and delivered it to the table with a smile. Everyone was so nice. Not the normal McDonalds! Way to go!!! read more

Second time I've visited and they left missing items out of my order. Ordered through the app and only way to reconcile is to go back to the location, annoying read more

Gotta be the worst ran place I've ever seen. Can't believe these people make the cheeseburger ever get refill $20 an hour. Everything's a mess line of people no one taking any orders no one helping anyone they're so lost and confused in the back. I can't even The fries were so cold and old and disgusting. I'm so confused on what is happening here hire some more employees. Do something cause this is pathetic. read more

They were terrible. We ordered 15 minutes ahead of time, and showed up and were there for 30 minutes. Our order disappeared from the screen and we asked why and they gave us basically no information. Super unhelpful and unfriendly staff. They don't care about the customers. I know it's McDonald's but Jesus Christ this was bad. read more

Three separate occasions I went to this McDonald's to order a steak egg and cheese biscuit twice in person went through delivery app all three times they got my order wrong either there is someone who cannot read the tickets or they're just moving so fast they're not paying attention, but either way they are incompetent! Friendly, but incompetent This is a sausage, egg and cheese bagel. read more

McDonald's - This is a sausage, egg and cheese bagel - Burgers Near Me - San Diego, California

This McDonald's is so slow in in the drive-through a couple times I watched a one show that took like 20 minutes and they still weren't done with my food they just parked me on the one or two spot and there was only like three cars behind me and three cars ectomy read more

Omg i cannot even believe im writing this. Was in the drive thru line for OVER AN HOUR. i cannot. I wanted so badly to pull out of line but there is no opportunity to do that. The slowest drive thru I've ever experienced. read more

Fast food? Took me 45 minutes to get two burgers. I walked in on my way home, and instead of being in and out, I had to wait around for ever. If I want a shitty burger with bad service, why would I go to McDonald's? I went there to get something quick. Trash establishment with billionaires running it paying the workers trash. McDonald's has always been trash, and this experience just made it more true. Trash read more

You have to give it a star in order to rate but it deserves a negative 50 stars & that's being generous It's is super ghetto inside & out but yes, hunger & desperation some times will make you endure strange things But most importantly just know if you do a curbside order make sure you have 20 minutes to spare. It doesnt matter if there is nobody visibly in the store or minimal cars in the drive thru, these mofos will not get your order out in less than 20 min. Its really annoying that it is a recurring problem read more

It's a perfectly fine McDonalds. Clean and fast. They're mostly all the same. But this review is for Anaya. Best customer service at any fast food restaurant I've visited in 41 years. Promote her and give her a raise. You're beyond lucky to have someone genuinely kind and caring working the window. I watched her deal with awful patrons with kindness, grace, AND A SMILE. read more

I never come here so I understand at times it can be busy but the last two times I got my kid a happy meal they say they are waiting for fries and make me pull into a stall. I saw multiple people come and go and took 30 minutes to bring out one happy meal. I was told it would take 5 minutes. I would've just gotten my money back and not placed the order if they were honest about the wait. Food was cold both times. Horrible service. read more

wtf..... last time visit this sucks companyI experienced the worst service of my life. I ordered two Chicken Spice Deluxe meals, but when I got home, I realized I had someone else's meal! This is unbelievable. I will not visit this terrible company again. read more

Worst drive thru ever. 15 min and i was the only one in line. Waste of time. And it's every time. They need to get their act together. Mobil app ordering is worthless here. And they got my order wrong. I'm done here. Rather trash my food than wait another 15 min read more

This location always tends to f up my damn order bro...yall got one job. All these mfs working ain't nobody checking to make sure the orders are correct and making sure customers have everything. Smfh! Always gotta make two trips. Make sure yall check yall bags !!!!!! read more

Check your order before leaving the drive thru. They routinely leave items out. How difficult is it to include all four items? Apparently too difficult for people being paid $20/hour. Sheesh. read more

Listen, I hate my job too...but the workers at this McDonalds really make sure you know they do. Every. Single. Time. I come here, it's a new disappointment. I was in line for about twenty minutes...at the window...before this unfortunate soul who's last two braincells were fighting for second place, asks "ummm you get your food yet?". Yes ma'am. I'm sitting here in my car, outside your service window because I thought it would be fun. She gave me this look like her entire mental state just had a 404 error, and is now a human version of the blue screen of death. Finally, someone else handed us our bag of food, and low and behold the most hilariously aggravating disappointment between two buns. The burger still had the fucking plastic patty partition stuck between the burger and cheese (See picture below). read more

McDonald's - The plastic patty partition is still on the burger. Someone just said "well, fuck it". - Burgers Near Me - San Diego, California

Hands down, the WORST McDonald's. Customer service is non existent, they take FOREVER (36 minutes in the drive through), and then the food is horrible - messily prepared, not at the required temperatures, and an overall disappointment. Corporate really needs to step in and get this place together. read more

I've been running around the last couple of days, actually taking care of some things. Needing to grab bites on the run. McSadness was the stop today. To my surprise, it was really delicious. Things seemed very fresh, fries were a little Limp and too salty, but I got through it alive. Bathroom was clean, for a McD's. Some of them can be scary AF. Yeah, I would stop here again if I was in the area for another 15 dollar combo meal. read more

Not the best mobile pick up. No napkins & the drink was dripping down the cup. S/N: wipe the cups before giving to customers & always include napkins. Otherwise fresh food for the child. read more

McDonald's - Drink with soda dripping down the sides. And no napkins with the food to clean it. - Burgers Near Me - San Diego, California

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I don't care what people say, this place takes care of their customers. Especially David. He deserves a raise for the amount of customer service he provides. 5 out of 5 stars, absolutely. read more