The main problem with this location is service. The employees are very rude. Today, I went to this location like I do most of the time, I can say I go 3-5 times a week, the self checkout machines didn't had the debit card machine to pay, so I had to wait for someone to take my payment at the counter. I ask nicely to the girl behind the counter and she told me that the machines were never there. That she worked two years there and she never seen those machines there. She was rude, and obviously she was lying. I use those machines always, it's easier than dealing with rude unhappy employees at this location. Even the lady manager there is very rude and doesn't have any customer service skills. read more

McDonald's on Palomar if you use your app before you get to the window somebody's stolen it I've lost money and I don't trust the app at palomar McDonald's read more

COVID DANGEROUS! Just went through the drive-through and they gave my order to the car in front of me, and then when the car realized it was not their order and gave it back the employee he tried to give it to us. Maybe no big deal if it was in a bag and the car didn't go through the bag but some of our order was open on the top like a Sunday! So much for McDonalds protecting you health! read more

Why I keep going to this McDonalds I have no clue never gets my order right they open late and close early don't got here

They want $15 an hour for what? They don't do their job here at all. If they can't even make McDonald's food correctly, what makes me think they wash their hands correctly. This place is a disgrace even for McDonald's. read more

McDonald's - They weren't busy so I'm not sure why they could even wrap my burger correctly. - Burgers Near Me - San Marcos, California

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This is disgusting you can't see the hair inside the ice coffee I sucked it out from the straw Super disgusting read more

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Michael the Asian cash register gentleman with glasses is prob the best employee they have there at McDonald's. He's efficient and is incredibly nice. He needs to be recognized read more

This McDs has been here for a while dating back to when it served as a savior to me and my fellow grad school alums during our class breaks! MMMM fries.... After a Home Depot run, decided on a quick breakfast at McDs. The dual drive thru is iconic at this location, although may be quite a jam when it's super busy. Nonetheless, it's efficient. Ordering was quick. 2 breakfasts meals and I wanted to upgrade to a (hot) Caramel Mocha with no whip. It's when we were at the pick up window was when there were issues. At first , the lady handed us the wrong drink. Thank god the remainder of our order was correct. It appears the employees behind the window were conversing too much to realize their mistake. They continued to converse the entire time (in Spanish). Our order was later corrected. We requested another straw and the employee handed us salt. HUH??? (We had 2 drinks and only one straw was given.) Be mindful of this area. It's located in the Home Depot shopping center and this is where the day laborers hang out. They might mistake you for employment if you stop your car to check your order! read more

McDonald's - Burgers Near Me - San Marcos, California

Missed/Wrong items from order ever time Ive come. Tiny portion sizes, underfill every mcflurry ive ordered read more

McDonald's - Oreo McFlurry - Burgers Near Me - San Marcos, California

Ordered a coffee this morning. Half cup and it was sweet. Walked back in and complained. Found out it was another customers returned coffee and they didnt put in the trash but left it on the counter to be serve to other customers. Management needs better training for staff. read more

Pick up service here is the worst I've ever seen in any restaurant. I do Uber eats and have done many pick ups at many different restaurants. Here you got to the pick up counter and get a good view of the chaotic kitchen where many people are working but no one acknowledges you for over 5 minutes. Finally you ask for your order and it isn't even ready despite being placed 20 minutes prior. Clearly this isn't In-In-Out. Avoid this location! read more

25 mins in the drive thru. Yes, 25 mins. What in the world are they doing inside that takes them 25 mins to get customers through the drive thru?? This around 4pm on a weekday. The dining room wasn't busy (4-5 tables). Why is this one McD always so slow compared to other locations? The food is pre-cooked for crying out loud! Also, there are no baby changing tables inside the bathroom. Isn't that a state mandated law to have changing tables installed in bathrooms? Boo McDonalds. Boo. read more

Fastest service I've ever seen. They all need a raise. They work so fast and efficiently. They are really good about doordash/delivery orders. Always has them ready. I waited for an order with 33 happy meals and 80 nuggets. And a whole box of waters bottles. They had it out under 10 minutes. Layout of store is great too. read more

Today, December 1st of 2023, I was helped by a very nice lad. Alex was polite and made sure that not only we were happy but that the customers around us were happy as well. While there was a drink forgot in the initial encounter, my daughter became slightly hostile, and Alex continued to treat her with kindness and patience (that she did not deserve). I appreciate the work done here and Alex, you did an amazing job especially compared to a few other unhappy workers. read more

i was very upset today and wanted some maccas , so i went to mcdonolds still upset of course , until a nice polite gentleman named ALEX took me and my familys order. He helped us out with what to order and was very patient kind and respectful, his customer service is definitely top tier and deserves some recognition for his work , he kept sweeping theough out tha store and was checking on each customer making sure everything and everyone needed whatever they needed. Thanks ALEX !! GIVE ALEX A RAISE !!!! read more

We were 5 people so we ordered five free burgers and while we went to pick those burgers we are two so the manager was very rude and they started filming us as we were doing a money heist this is not at all accepted. I don't see a big problem as we all got a free burger in the app and we claimed it. read more

I had two chicken sandwiches lon 9/14/21. I got food poisoning from them i was so sick I had to call 911 for ambulance to ER. Its going to cost me 370.00. I want to warn other ppl not to eat there. I felt like I was going to die. read more

It's McDonalds. Crispy Chicken sandwiches with extra pickles. 3 stars is all fast food is getting.

Had the McExtreme Bacon burger for $5.99 and it was a sloppy mess of too much sauce and not prepared with love at all. The fries were just like warm at best too. The burger would be be much better if they used Big Mac sauce and less of it too please! If these guys knew how to prepare a burger that looked appealing they might have something. Too bad McDonald's bring back the Friday Filet o Fish please forget all this international crap! read more

Food came out fast and hot, as you should expect from a fast food joint. This review is specifically for an all star employee though: I believe her name is Estafany. She was running food out to customers. Her positive energy filled the room as she called out the numbers and with a genuine smile, found the table number and delivered the food with an enthusiastic "Enjoy your meal!" It was refreshing watching her work and her positivity was contagious. She even seemed to remember some regular customers of this location as well. Everyone of us can say we've had a miserable day on the job. Some people come in miserable all the time and you can tell they hate being there. You can tell Estefany truly liked helping people. Shout out to her for her positive outlook on life!! read more

They could maybe try to make the spicy chicken sandwich more disgusting... not sure if it's possible though. Hard to screw up a McDonalds cheeseburger and a coke I guess. Kudos. 2 stars. read more

Not open 24 hours like the hours say. I drove all the way to San Marcos for nothing because they didn't take the simple step of keeping their listings up to date. read more

Breakfast is good but make sure if you get a Lg ice coffee not a medium. Ice coffee overall good breakfast! read more

McDonald's - Difference between a Lg coffee haha . - Burgers Near Me - San Marcos, California

The guy with the ponytail who was handing out the food in the drive thru is doing such An amazing job! Great customer service

I went here to order some burgers...I got two buns and some cheese but no meat. Even for a five dollar combo meal that is cheap ‍

They can never get my order right, not even after repeating the order. How hard is it to order a sausage fucking mc muffin. Then I get charger for a sausage egg and cheese mc muffin? Then I go into correct the order and the staff act all lazy ass fuck because a customer met was overcharged and given the wrong food?! The kids that work here a a fucking joke as well, every time I give change the same little fucker asks me if it's the correct change because he is to lazy to fucking count the fucking coins and do his job, and these are the people that want $15 as a minimum wage?! Fuck you lazy asses!? Save yourself a trip and don't even come to this location! read more

24 hours is such a lie. Its been 4 times when I go between the hours of 10pm and 2am and all their lights are off, they close the drive thru and basically close down yet they advertise 24 hours. Management better get to the bottom of this. Wether its lazy workers who make it seem like its closed at night or management truly closes the place in that case change your hours and don't advertise 24 hours ! Get it together McDonald's. read more

You know, McDonald's is McDonald's. It's nostalgic for me. But wow, this place really messed up our order. We ordered 20 spicy chicken nuggets 1 mcchicken 2 medium fries 1 small fries 1 oreo mcflurry 2 tangy honey mustard, 2 ranch, 1 sweet and sour sauce and this location literally messed up EVERY aspect of our order. we got 20 REGULAR chicken nuggets 1 large fry, 1 medium fry and 1 small fry 1/2 oreo mcflurry (it was not filled to the top) 3 tangy bbq, 1 spicy buffalo, 2 ranch we drove through the drive thru THREE times to get our order right. the first time, to order the second time, the chicken nuggets weren't ready the third time, we realize the mcflurry was half full and our fries were misisng when we got home, we realized the mcchicken was missing. expectations aren't too high, because you know it's mcdonalds. but this time, we were all extremely disappointed. i guess its chic fil for us til the end of time. read more

Mgr. Candy, I waited 20 minutes in your line tonight which wasn't really an issue. A short wait is worth it, when you want to try the highly anticipated JBalvin Meal. Unfortunately, your ice cream machine was broken so that wasn't an option for me tonight. I settled for something else and to my surprise...The Black BMW at 1:10 am in front of me that you also assisted was able to enjoy your hyped up collaboration meal. First things you handed the driver happened to be McFlurry's accompanied by what do you know? I'm sure you can guess. I understand the machine may have been "broken" but it's a bummer that only individuals that meet a certain social status can have a basic McFlurry. It's a bummer. I really wanted to try it. Do you think we can be friends on Facebook or can I have your IG Handle so we can be friends as well? Maybe then I'll meet the social status and can get a JBalvin Meal. Let me know. Thanks! Keep in mind that not only do you represent your workplace but the artist himself. It's not a good image when people trust you with their reputation. It makes the collaboration look bad all entirely, and if fans can't support the guy...there's no real reason for future celebrities to associate if the chain can't deliver. I mean, it's advertised dramatically to attract JBalvin's Latino Following right? Anyways, let me know when things change and what I have to do to be given "special treatment" as well. Thank you. Nice platinum blonde hair by the way! Looks great on you, and at least you have a great "customer service" voice. read more

We went to this location with a curb side pick up. Nobody came and told us that this location closes the inside pickup at ten. . So they need to get to together. First of all we waited for our order almost 40 minutes. The manager who came and talked to us was beyond rude. She threw our food at us like she was very upset. She also closed the drive thru window in a very rude. She needs to learn some manners . We all work in this industry therefore a little appreciation is expected. read more

First and foremost Good Morning, It is Monday. When I come into a McDonald's I like ordering the #9 off the meal for breakfast more then any other fast food restaurant. I come into a fast food place and it is quiet which is good but still could use some energy. I tell you young lady hello who is wear a lot of earrings in her ears. I say good morning No Response. I can understand that it is almost 8:30 a.m. but seriously. I get my stuff and didn't even get a have a good day. Wow, why both working if you don't want to be in a good mood. Welcome to fast food I guess. read more

This is a pretty decent McDonald's. This owner didn't take the coin operated restroom approach in use at a couple of Oceanside stores. I have just one comment and it pertains to the restroom sink. You can't get any water without a LOT of random movement in front of the sensor. Normal movement will get you nothing. A meme sums it up perfectly: read more

McDonald's - Men's room automatic faucet will likely not dispense any water, very hard to wash your hands here. - Burgers Near Me - San Marcos, California

Great food! The service was pretty fast and they got my order right! What else could I ask for!

I've been going to this McDs for a couple months now and almost always the crew is outstanding. There is an occasional slip but all other McDs considered, this one is above average and gets 5 stars from me. read more

Thanks for lunch today via UberEats! Our family loved it!! Appreciate all you're doing! read more

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these idiots here dont know how to listen to a simple instruction about giving us some ranch. additionally, the person who was taking our drive thru order was rude as all get out. worst mcdonalds in north county for sure read more

Sometimes I realize I haven't eaten and I'm on my way to work so I'll swing by this McDonalds. INCONSiSTeNT!!!! One day everythings hot and yummy... the next time some of it's hot and some not. To get a cheeseburger that's not hot enough to melt the cheese even a lil is just yucky! A couple of times I've gotten the fish sandwich sometimes it has cheese on both sides.. and sometimes it doesn't. Sometimes it has a nice amount of tarter sauce and sometimes it's a really dry sandwich. The worst is when I got a barely warm fish sandwich that was soggy! WTF I don't know what's wrong with this location! I can handle slow... but, not cold inconsistent food! read more

I hate to leave poor reviews however it's been one too many problems with this McDonalds location and I enjoy McDonald's. It's wonderful that is location is open 24 as nothing else in the area besides Jack in the box (in the plaza across the street next to Denny's which was open as well) that is open 24 hours all day everyday so we headed there after this incident. It was just passed midnight. There were several cars in the drive thru already and I was waiting to order and no one responded, I started to back up to go to the other lane. Then a man from inside came out and just looked at me. He told me it was closed for restocking. There were cones placed on the side, however if you are closed you should place the cones in the middle of the lane for no one to enter. It is just common sense. Prior to this experience a couple months ago, it was a late night at around 1/2 am and there was hair in the food (burger) ! My SO and I promised we would never go to this location again, but we tried to give it a second chance and it did not go positively. Will solely only go to the location off Center dr. Near Walmart. read more

I work nearby and I understand the dynamics of things do arise internally but this is the second time in this week I've gone through the drive through and been told to pull up to reserved drove thru 1 and 2 and wait another 8-10 mins. This really defeats the purpose of drive through. Whomever is the franchisee, I suggest to staff correctly during peak times. Maybe an off day or short staffed for the day. read more

This location was one of the first ones with a split drive thru and just so you know I always take the right! they never seem to get the orders right and look to always have people complaining about missing items in the inside. They also never provide napkins unless you ask so make sure you do! I give them 3 stars since they were open on Thanksgiving! I'm glad they are open late and have a great selection of food and drinks that are relatively cheap! read more

McDonald's - Chicken nuggets! - Burgers Near Me - San Marcos, California