Honestly, fast food is usually better in the morning (because of the adults working) and worse at night (because of the children working). Things just flow different and I understand that. This McDonald's has never missed for me though and even when there was a problem they fixed it and made up for it. Children handle situations differently than adults so my boyfriend has had some run in with younger people who just didn't care. My food is always hot and fresh even when I get it delivered. It could be because I live right behind this location but we all know opening your delivery bag and getting old food or a wrong order is something we just get accustomed to over time. But they always get it right (sauces and all). I recommend this location and I've spoken with the manager a couple times she's professional and kind, read more

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Customer service is lacking! No personality what so ever just drop your bag down in your hand no thank you or nothing.

I don't even go to McDonald anymore and this is the exact reason why. Where is my steak..? I tried to call she put me on hold and the line turned busy. Never again! I got it at home. read more

McDonald's - "Steak Egg Cheese Bagel" ....? - Fast Food Near Me - Savannah, Georgia

This McDonald's location could definitely use some work. I frequent the drive thru and the employees are consistently rude when taking my order. On this visit my food was warm, nothing was hot and they forgot an order of chicken nuggets. They can definitely use some work and customer service training for their employees. read more

McDonald's - Fast Food Near Me - Savannah, Georgia

I had certain expectations going into this restaurant visit, its just another national chain restaurant with a preconceived notion of the service and food expectation that would be received. I'll admit it, I WAS TOTALLY WRONG! I have to give it to the staff working at this location, they were all very nice, order was promptly taken and repeated accurately, both the representative taking payment and providing my meal were both pleasant asking both "How are you today" and "Hope you have a great rest of your day" and this is something you normally don't receive from a typical McDonald's. My meal was accurate, all items prepared correctly and HOT which is another area McD will usually let you down with limp cold fries. KUDOS to the entire staff and management of this location for the awesome experience. This office should be used as the standard of service all locations should strive to replicate. read more

McDonald's - a drink and fries on a table - Fast Food Near Me - Savannah, Georgia

I never write reviews, however, I had the best experience at this random McDonald's! My family and I were starting a road trip back home so we stopped to have a quick breakfast inside. This was on 4/30/25. Anyway the gentleman working there, Sean, was the sweetest, most helpful person in that establishment! He greeted us with a friendly smile, made sure we had everything in our order correct, he was really making the best out of his job, and all at 8 am lol. Sean is super cool. read more

Waited 40 minutes for a smoothie and a frappe. Got the drinks and they weren't even filled to the top and the frappe was mainly just ice and had no flavor. read more

I hate McDonald's, but after drinking all night & Taco Bell being closed, we came here. They are open at midnight and the food was actually hot and fresh. Not normal for them, but they seemed busy too. I guess the late night rush. read more

The biggest problem is this unit's complete and utter inability to open inside dining on time. It's says 6AM, but that has not been the case any time I have been there, especially today, when they said they would not open AT ALL. I blame the franchisee for all of this. If you don't want to hire people at a fair wage to open on time every day, time to bulldoze and rebuild it as a drive-through only. I have ZERO intention of ever going back to this unit. read more

showed up at 4:15am on a Saturday morning and sat in the drive thru for 5+ minutes with no response. Online says open 24 hours on Friday/ Saturday, people are in the building, and it's even available for doordash so I know they're open. read more

My go-to mickey d's! I do wish the parking lot were bigger - the area gets cramped fast because of the two drive-thru lanes. There's self-ordering kiosks inside, which is nice of them to offer, but I haven't noticed it speeding up the process at all. Still, it's a nice location and the employees are hardworking! read more

Miss Vi, I think her name was amazing, sweet, and attentive. The food was hot and well prepared. Thank you.

Terrible! They were not open at the scheduled time. I arrived at 5:42 AM. There was a gentleman walking around inside with a mop bucket but he did not attend to the call/menu box. Not even to state that they were not open or behind schedule although he watched me drive to the drive-thru. The hours of operation listed 5 AM as their open time. This is unacceptable. Please look into the opening teams adherence to business hours. read more

Lived here for 3 years and there's always something wrong at this McDonald's. Today was probably the worst. Took 5 minutes to take my order, and another 25 just to get me my food. Mind you this was at 3 in the afternoon so it wasn't during lunch rush. Once I finally got my food, it wasn't warm, the fries were definitely old, but they even burned the hell out of burger!!! Employees couldn't care less about you, and don't even say anything to you when you get up to the windows. They also hand you drinks that are overfilled and covered with sodas so sticky mess everywhere in your car, on your clothes, and everything you touch afterwards. Oh and you guessed it, their ice cream machine is always down and sometimes their soda machine as well. read more

McDonald's - Fast Food Near Me - Savannah, Georgia

Pulled in last night for a quick bite to eat after work, and chose the drive through. My husband ordered a double quarter pounder meal, I ordered the delux spicy chicken sandwich and we ordered a couple of burgers for our kids as well. We pull up to the drive through and are given our food, and I go and look to make sure everything is there, which it is not. My husband pulls around and goes into the lobby with the bag and tells the person behind the counter we are missing part of our order. The individual who handled the situation was fairly rude and went back to the back to apparently grab the sandwich telling my husband "this was a courtesy the sandwich is in the bag"...my husband offered to let them check the bag. I checked the bag multiple times and my sandwich wasn't in there, and of course the "courtesy" sandwich wasn't even what I had ordered. Pretty poor customer service, and pretty poor people skills. No sir I'm not trying to scam you out of some lousy McDonald's sandwich...you didn't do your job and didn't complete the order! read more

Probably the worst McDonald's we have ever been in. Lousy service, staff that just doesn't care, dirty everything, no condiments, no nothing! Someone (a worker) even had their kid there taking up a table, drawing with crayons, and obviously there for the long haul. Who wants to see this during lunch? Will NEVER go back to this disgraceful place. read more

Can we update this so we can do zero stars?? The lady in the first window was very rude about my order and wouldn't let me place it. She rolled her eyes at me. She didn't tell me until after I was charged they didn't have half the stuff on my order. When I asked for a refund she told me to get one from McDonald's corporate and then told me they didn't and wouldn't make the rest of my order, while rolling her eyes and being rude I might add. I always give people in this industry the benefit of the doubt cause I know it can suck sometimes but this was too much. I strongly suggest choosing a gas station for food before this place and I truly mean that read more

Probably the worst McDonald's in the area. They often close early and refuse to serve anybody. The food is poor quality, and they never follow instructions (e.g. even if you say no onions they will add them). The ambiance is terrible; they obviously don't want to be working here and it shows. read more

this mcdonalds sucks so much. please don't come here. the staff are horrible and very uncoordinated, the food sucks, the coffee is horrible and it looks like a beige jail cell or a padded room. even the kids play area looks like a detention center! the bathrooms always smell horrible and the back always looks so dirty. the drive thru service is also absolutely awful. please, just don't go here. read more

Not 24hrs; I don't know if they are having staffing issues, but they weren't open around midnight on Sunday.

it's just really bad. we did an online order. when we got to the window, the lady asked if we had ordered a sausage biscuit. we didn't, so she took the bag from us, then just handed us another bag and expected us to leave. turns out, the second bag she handed us was ALSO wrong. we went inside to get it straightened out. they took our receipt and the bag of wrong food like 30 seconds after we came in, and then just completely ignored us. we got someone's attention, and they still didn't make our food. we got someone else's attention, and still didn't get our food. we ended up waiting inside for our four sandwiches for over 30 minutes. no apology or anything was given. read more

It takes so long to even place an order in the drive thru. Also had the worst ever ice cream cone here! It was more ice than cream! I don't understand how you can mess up a simple but classic dessert. read more

There is this lady there named shanna she's a military wife. Well she provided my husband with the best experience! She is by far the sweetest person I've ever encountered at any drive thru establishment I will go to this location to see her from here on out. Amazing! read more

We went here for a birthday party. I didn't eat here but my son had a kid's meal that was included with the party. It is fast food... nothing to write home about but the playground is really great. The play area is not inside in the AC and there are TVs and interactive games on the walls. The girls doing the party was very friendly and great with the kids. read more

McDonald's - Part of play area - Fast Food Near Me - Savannah, Georgia

I came at 2:15 am to get something from the 24 hour drive through and it is closed. The two people inside aren't even doing anything read more

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Very bad Mcdonalds, service sucks and the food is just as bad if not worse. I would order a meal that comes with a drink, normally you'd think the employee would hand you a drink cup, but no you have to always ask for a cup. Fries here are always dark and soggy, it tastes like they've been frying the fries in week old oil. Avoid the tacky service and subpar food. read more

Always fresh! Upgrade to large and get free apple pie every time. Love it:-) fast drive thru as well. Never a long wait. read more

McDonald's - Outside view - Fast Food Near Me - Savannah, Georgia

I come to this McDonald's regularly and there is always something going wrong. Either there credit card machines are down and they are taking cash or their whole pos system is down. Usually I just go on with my day. Tonight there was an employee named Robin and she was really rude. And pretty much laughed at us for not knowing that they had a late night menu that only offers certain meals. And then was saying how there is no such thing in the world as spicy Mc'chicken, which is something we get in our hometown McDonald's all the time, and she continued to laugh. She could have said something like "sorry we don't carry that" but instead she laughed at us. And in return was rude. And when we went to the window to get our order she continued to make fun of how we try to order a spicy Mc'chicken. read more

I go here a lot. Considering my 9 yr old son is autistic An will only eat nuggets fries An yogurt. An pizza sometimes. He loves ice cream. Will someone please inform me WHY everyone we go there they say the ice cream machine is broke. I am soooooo sick of hearing about McDonald's everywhere we go they say same thing An it's just ridiculous. An tiring An just upsets children an others. This is bad business. Not only that but EVERY freaking employee working there is very rude An nasty mouthed. Y'all really need to get the employees in line. An stop letting them come ice cream machine down early cause they too lazy also I want a call from corporate or email from corporate ASAP. OR I WILL CALL THEM. THANK YOU read more

Poor service. I ordered one of their new burgers on the menu through the drive thru. It takes them 10 minutes to finally take my order. I pull up to the window to receive my food and the girl working was very rude and also asked me to "pull up because my food was holding up the line". I waited 20 minutes for my burger. So I circled back around the drive thru and the cashier went back and gave me my burger. Very rude staff, will not be back to this McDonald's. read more

This place is a disgrace, but we are talking about McDonalds so this is no surprise. Placed an order, waited ten minutes. One other customer, full staff, and they could not be bothered to fill my order. I walked out. The only reason they get the one star is for the free bathroom. read more

Don't come here after 8. Your order will not get taken . When told the guy at the window he was just like hold on.

Worst staff on earth at 11 pm on December 2nd. We had no idea that the dining room closed at 11 and we got here around 10:50. We were greeted by a lady saying " barely made the cut " and her and her coworkers continued to make comments about locking up the doors and other things. I've worked in restaurants my whole life and these just aren't things you say read more

One of the cleanest, best atmosphere McDonalds i've ever been to. 4 tv's, good music, nice set up, nice and happy workers plus a military discount. Every place should be like this one! read more

One of the slowest McDonalds I have ever been to. The line is always long in the drive throw.

I went through the drive through at 2 pm ordering breakfast. It was super busy, but the line moved quickly. The cashier confirmed my order, at the next window it only took a few seconds of waiting since I ordered breakfast. I was surprised at how kind and polite they were with the craziness. My order was correct & food hot. I also got a small fry which was filled, many McDonalds underfill, but not here today. read more

This McDonald's is one I visit regularly as they are the only establishment on the Southside with a reasonable price on iced tea ($1 for a large) and close to the workplace. (take note B-King, Krystal, Checkers, KFC, etc- you all rip us off on tea) The food I've had has always been good and fresh. During lunch rush they are amazingly efficient. Outside of that, you'd better have a lot of time on your hands. Slow is an understatement. Any time other than lunch rush, the wait time is ridiculous. Even at 11:30 at night with only 2 cars in front of me, I had to leave without my order or I'd be late for work. One block away... Know how they have you pull up if you have a time-consuming order as not to slow down the drive-thru? I had to pull up once to wait for 4 drinks while at least 4 vehicles behind me with multiple orders AND food orders sailed right on through. The slow dropped them one star. The other is getting drink orders wrong. Especially when you get something to take back to work and can't leave to take it back. You're stuck with what they gave you. Plus, they don't get that sugarless drinks aren't just a preference. Sometimes it's a dietary restriction. They've gotten it wrong too many times for me to believe anyone really cares or understands that. Taste or have someone else taste the drink if you require sugarless before you leave the drive through or go inside and pour it yourself. If not for those 2 things it's a great McDonald's. read more

The drive thru line always takes forever. I have never been to a McDonald's with such horrible service and rude employees. I wait at least 20-30 minutes every time I come here and order food. This whole establishment should be closed down or get new management read more

cleark took 15 min talking to her friend in the car ahead of mine cold food regret spending money tastes like cardboard.